User manual

Table Of Contents
250 Copyright © Acronis International GmbH, 2002-2016
account (create one if you are not registered yet). A trial subscription will be automatically
created and assigned to the machine.
13.4 Configuring proxy settings
If the machine connects to the Internet through a proxy server, configure Acronis Backup to use the
proxy server.
1. Start Acronis Backup.
2. On the Options menu, click Machine options.
3. Click Cloud backup proxy.
4. Enter the proxy server settings. For detailed information (p. 235) about the settings please refer
to the context-sensitive help.
13.5 Checking the firewall settings
To back up to Acronis Cloud Storage, outbound connections over the ports 443, 44445, and 55556
must be allowed on the machine where an Acronis agent is running.
Windows Firewall allows all outbound connections by default. You need to create new rules only if
the connections are blocked by a personal or corporate firewall.
In many cases, it is acceptable to allow connections to any host/IP address. If you want to allow
connections only to specific hosts/IP addresses, do the following:
1. Find the datacenter assigned to your account. To do this, go to your account management
webpage (p. 247) and click Recover files from Acronis Cloud. The resulting webpage URL will
start with a fragment similar to https://cloud-wr-eu1.acronis.com. Here, characters eu1 are the
datacenter abbreviation.
2. Check if connections to the following hosts via the respective ports are allowed:
cloud-rs-<datacenter abbreviation>.acronis.com, port 55556.
cloud-fes-<datacenter abbreviation>.acronis.com, port 44445.
rpc.acronis.com, port 443.
To check the connections, use the telnet command or Acronis Cloud Connection Verification
Tool, as described in the Acronis Knowledge Base article https://kb.acronis.com/content/4350.
3. If any of the above connections are blocked, configure your firewall to allow the connections.
13.6 Activating cloud backup subscriptions
Activating a subscription on a machine means allowing the machine to back up to the cloud storage.
A volume subscription is activated automatically as soon as you start backing up the machine to
Acronis Cloud Storage.
A machine subscription (for Server or for PC) is also activated automatically if all subscriptions
available in your account are the same type and have the same storage quota. If various
subscriptions are available in your account, choose the one to be activated either when creating a
backup plan or by manual activation (described in this section). The subscription period of a machine
subscription starts at the moment of activation.
Important Before activating the first subscription for your account, check the country selected in your profile.
Depending on this country, the service determines the data center where your backups will be sent. Make sure