User Guide
Copyright Statement Copyright © Acronis International GmbH, 2002-2013. All rights reserved. “Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis International GmbH. "Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”, “Acronis Instant Restore” and the Acronis logo are trademarks of Acronis International GmbH. Linux is a registered trademark of Linus Torvalds. VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc.
Table of contents 1 Introducing Acronis vmProtect 9 ............................................................................................7 2 Acronis vmProtect 9 Overview ...............................................................................................8 2.1 3 Acronis vmProtect 9 Features ...................................................................................................8 How Acronis vmProtect 9 Works ..................................................................
7.5.6 7.5.7 7.6 8 Notifications................................................................................................................................................... 42 Additional Settings ........................................................................................................................................ 44 Managing created backup task ................................................................................................45 Replication ..........................
13.3 Editing a task ............................................................................................................................83 13.4 Deleting a task .........................................................................................................................83 13.5 Viewing task logs .....................................................................................................................83 13.6 Viewing task details ...................................................
16.2 Restoring a backup of a virtual machine to a new location ..................................................110 16.3 File/folders recovery ..............................................................................................................111 17 Support ............................................................................................................................. 112 17.1 Technical Support ........................................................................................
1 Introducing Acronis vmProtect 9 Acronis believes that virtualization and transition to the cloud are not only a better way of doing computing, but also allow for achieving less downtimes and faster recoveries while reducing costs. Unfortunately, most of backup and recovery solutions are designed for physical systems and are either not good enough for virtual environments or do not allow for all of the benefits and savings that virtualization could potentially give.
2 Acronis vmProtect 9 Overview Acronis vmProtect 9 is a comprehensive backup and recovery solution designed for VMware vSphere™ environments. It enables organizations to perform an agent-less backup of entire ESX(i) virtual machines with the ability to recover entire machines or individual files and folders. 2.
3 How Acronis vmProtect 9 Works 3.1 Virtual machines backup and restore As with a physical machine, your virtual machine (or several VMs as a whole virtual infrastructure) should also be protected. Once you have installed Acronis vmProtect 9 agent, you can: Back up a virtual machine or multiple virtual machines residing on the server without having to install additional software on each virtual machine.
3.2.2 Single file backup scheme (Always Incremental mode) Usually, backups are kept only for a certain time period (retention time) or there is a policy to keep only the last X backups in the backup chain. Backup archives are managed on a daily, weekly, etc. basis. The main limitation of the Legacy mode backup archive is that you cannot delete a random backup from the backup chain since it may have dependencies on it from subsequent backups. This is where Always Incremental backup archive can help.
4 Installation of Acronis vmProtect 9 4.1 Requirements 4.1.1 Supported operating systems Acronis vmProtect 9 supports the following operating systems: Windows XP Professional SP2 (x64), SP3 (x86). Windows Vista - all editions (x86, x64). Windows Server 2003/2003 R2 - the Standard, Enterprise, Small Business Server editions (x86, x64). Windows 7 - all editions (x86, x64). Windows 8. Windows Server 2008 - the Standard, Enterprise, Foundation editions (x86, x64).
VMware vSphere Essentials (Hot-add backup mode is supported on vSphere 5.0+ only). VMware vSphere Essentials Plus (Hot-add backup mode is supported on vSphere 5.0+ only). VMware vSphere Hypervisor (Free ESXi) is NOT supported. (*) ESX(i) version 4.0 environment is supported with exceptions, for example, Exchange Server Backup Extraction (p. 64) and ESXi configuration backup (p. 76) features are not supported.
4.1.3 How to install VMware Tools Acronis vmProtect 9 requires the installation of VMware Tools inside the virtual machines that you plan to back up. This is necessary to support proper quiescence of the file system (utilize VSS support) and to enable files/folders exclusions capability. To install the VMware Tools: Run the VMware Infrastructure/vSphere Client. Connect to the ESX(i) server. Select the virtual machine and run the guest operating system.
Network Assign network + + + Resource Assign VM to resource pool + + + Virtual machine -> Configuration Add existing disk + + + + + Add new disk + Add or remove device + Change CPU count + Memory + Remove disk + + Rename + + + Settings Virtual machine -> Interaction + + Configure CD media + Console interaction + Power off + + + + + + + Create new + + + Remove + + + + + Power on Virtual machine -> Inventory Create from existing Virtual machine -> Pro
The roles privileges can be configured via the vSphere Client connected to a ESX(i) host/vCenter from Administration -> Roles. After that you can assign the specific user for connection to vCenter with particular role from Permissions tab, as shown in the pictures below.
4.2 Installation options The very first thing you have to do is to install Acronis vmProtect 9 software, configure your ESX(i) host connection settings and set up your access credentials to Acronis vmProtect 9 web console. When you run your Acronis vmProtect 9 installation package, the installation menu appears. Acronis vmProtect 9 has three main installation options: Install Acronis vmProtect 9 as Virtual Appliance on an ESX(i) host. Install Acronis vmProtect 9 as Windows Agent.
software for running all necessary Acronis services will be installed on a separate small virtual machine under a specially customized OS (small Linux distribution). 1. First, read the Acronis vmProtect 9 license agreement, select the acceptance check box and then click Next. 2. Specify the desired ESX(i) server or vCenter access credentials: IP address or hostname, your user name and access password.
default credentials the login is performed automatically. If you've changed the Agent Password configuration, then you'll get the default login screen upon connection to the Web Console. If there is any problem, the Virtual Appliance (parts of it which have already been deployed during the installation) will be removed from ESX(i) automatically. You will get the “Failed to install vmProtect 9 components” page. Here, you can see the summary information on the installed and failed to install components.
Acronis vmProtect 9 Windows Agent can be installed on any machine that runs Windows and meets the system requirements. Here is a brief description of the steps you need to go through in order to complete your Windows Agent installation. 1. First, read the Acronis vmProtect 9 license agreement, select the acceptance check box and then click Next. 2. Specify credentials for the Acronis services.
http://kb.acronis.com. If you still cannot find the answer how to solve this problem, please contact the Acronis support team (p. 112). 4.2.3 Extracting installation files Acronis vmProtect 9 installation package provides you with the option to extract the installation files on your PC to be executed manually and to be installed by the standard tools. Click the Extract installation files of the Acronis vmProtect 9 installation main menu.
Details. The label length is limited to 16 characters due to file system restrictions. To select a locally attached storage as a backup destination When creating a backup task expand the Local Folders item and choose the locally attached storage drive, for example D:\. The same procedure applies to File recovery and other operations with the backups. 4.3 Uninstalling Acronis vmProtect 9 To uninstall Acronis vmProtect 9 Windows Agent, use the default Add or Remove Programs tool of Windows.
5 Getting started Once you installed the Acronis vmProtect 9 or deployed your Acronis vmProtect 9 Virtual Appliance, you can run the Acronis vmProtect 9 Web Console. The Web Console will be opened in the default Internet browser. Note that the Acronis vmProtect 9 web server (installed on the Agent side) which provides the user interface uses self-signed certificates.
Login page After logging in the Acronis vmProtect 9 you will see a welcome screen with the Dashbord's Quick Start. The three buttons of this section will give you a hint of what to start with: First of all, to be able to perform the first backup task of a Virtual Machines, you have to go to the ESX(i) Host section (p. 101) and specify the IP address / hostname and credentials for the vCenter or individual ESX(i) host where these machines are running.
Tasks The Tasks section presents summary information about the current tasks that are running or about the last completed task when there are no tasks running. The progress bar shows the completed percentage of the backup/restore tasks, task name, starting time, remaining time and current speed. From the dashboard Tasks block, you can directly open the task log, stop the task or switch to the Tasks (View -> Tasks) page.
1) Actions tab The first Actions tab contains the basic functions of Acronis vmProtect 9 and allows for starting of the following basic tasks. a. Backup task This is the Backup button which runs the New Backup Task wizard. The wizard settings are described in the “Backup” section (p. 31). b. Replication task This is the Replication button which runs the New Replication Task wizard. The wizard settings are described in the “New Replication Task” section (p. 46). c.
d. Mounted VM(s) view This is the link to Mounted VM(s) view. The Mounted virtual machines management is described in the “Managing mounted VMs” section (p. 94). e. Show Logs view This is the link to the Show Logs view. The Logs management is described in the “Managing logs” section (p. 95). 3) Configure tab The third Configure tab contains the basic tools for Acronis vmProtect 9 configuration and allows you to specify the default settings for the basic backup/restore operations as well as other settings.
c. View -> Mounted VM(s) When the Mounted VM(s) view is selected, the Mounted VM(s) tab appears in the ribbon menu. The Mounted VM(s) page is described in the “Managing mounted VMs” section (p. 94). d. View -> Show Logs When the Show Logs view is selected, the Logs tab appears in the ribbon menu. The Logs management page is described in the “Managing logs” section (p. 95). 5.2.
6 vCenter Integration The main tool for managing the vSphere virtual infrastructure is the VMware vSphere client. Although the VMware vSphere client does not provide native backup/restore functionality, it's not always convenient to run another tool to manage these important operations. Acronis vmProtect 9 introduces vCenter integration which allows for basic backup and restore functionality directly from the VMware vSphere client without having to run Acronis vmProtect 9 Web interface.
options results in opening the Acronis pop-up and activating the backup/restore wizard which will help you create the backup/restore task and implement it right away. The appearance of the backup/restore wizards (including backup/restore settings) in VMware vSphere interface is exactly the same as in the Acronis vmProtect 9. The standard New Backup Task wizard consists of 4 steps which are explained in detail in the Creating a backup of Virtual Machines (p. 31) section.
vCenter Integration, New Restore Task, step 1 Note that it's not possible to operate with folders in the VMs and Templates view of vSphere client. In this case you will get Acronis context menu items only for Virtual Machines. Note that vCenter integration is managed by a particular vmProtect 9 Agent. Therefore if the Agent is inaccessible from vCenter side, the functionality available from context menus will not work properly.
7 Backup Click Create Backup Task in the dashboard’s Quick start or Backup in the Actions tab of the main menu to create a new backup task. The New Backup Task wizard opens in the main workspace area and asks you to provide the required information and make all necessary settings for the new create backup task. The wizard consists of the four consecutive steps which appear in the same area: Select VM(s) to backup. When to backup. Where to backup. How to backup.
You can back up dynamic groups of the machines by selecting the upper level unit (e.g. ESX(i) host or VMs folder) in the tree and moving it to the right list with the same > button. As a result, all the machines running within this group will be automatically included in the backup list. Moreover, any new machines created in this group will be backed up automatically by the current backup task. You can also back up replica VMs (see the Replication section (p. 46)).
1. Every: 1 week(s) on: . Selecting the Workdays check box automatically selects the corresponding check boxes (Mon, Tue, Wed, Thu, and Fri), and leaves the remaining two unchanged. 2. Once at: 09:00:00 PM. After setting up your backup schedule of “When to back up”, click Next to go to the last step of the wizard. 7.3 Where to back up In the third step, you should define the location for your backup archive. Select a location by clicking on the Browse button.
Choose one of the backup location types from the browse tree on the left side. If the chosen location requires authentication (Cloud backup storage, Network folders or FTP/SFTP servers), you will initially see a dialogue for submitting your credentials in the right pane. After successfully logging in, this pane shows the contents of the selected location, i.e. the archives inside this location. Note that Acronis vmProtect 9 Cloud backup storage might be unavailable in your region.
Create Backup wizard, Step 3 “Where to back up”, Simple cleanup scheme, delete the outdated backups The second option allows you to clean up the archive if the number of backups exceeds <…>. Again, if you set this number at 1, then for the Always Incremental archive mode there will be a synthetic full backup created, i.e. an incremental backup which will remove the unnecessary old recovery point contents after the backup is finished.
Create Backup wizard, Step 3 “Where to back up”, GFS cleanup scheme Note that retention rules are applied only before the backup task execution. The reason for this is that with the Always Incremental archive there is no need to remove recovery points after the backup because it does not free disk space. If after performing the backup there are new excessive recovery points which have to be deleted according to the set up retention rules, they will be removed only before next backup.
The following settings allow you to configure the backup copying options. Select the second location where you would also like to store your backups and the archive name. Click Browse and select from the available list of locations. From the When to copy drop down list select if you would like to copy the backup to the second location immediately after each backup is created. Or you can indicate the specific days for performing your backup copy, other than the backup schedule days.
3. Install a small (up to 30Mb) “Acronis Backup Agent” inside the VM. For that: run Acronis vmProtect 9 installation package, choose Extract Components option from the menu, extract Acronis Backup Agent .msi component and install the Agent onto the server where UAC is enabled. Then, you can employ any domain user with domain administrator privileges independently from UAC state.
When you click on the Save button, all the parameters of your set up backup task will be saved and you will see the created task in the Tasks view. Clicking on the Save & Run button will result in saving the task and running it right away. 7.5 Options Clicking on the More options in the last step of the New Backup Task wizard opens up a pop-up with the settings. If no changes were made to the settings, they will retain their respective default values for your current backup task.
Exclude files matching the following criteria Select this check box to skip files and folders with names matching any of the listed criteria (called file masks). Use the Add, Edit, Remove and Remove All buttons to create and manage the list of file masks. You can use one or more wildcard characters “*” and “?” in a file mask. To exclude a folder specified by a path containing the drive letter, add a backslash (“\”) to the folder name in the criterion, for example: C:\Finance\.
Select one of the following compression levels: None. The data will be copied “as is”, without any compression. The resulting backup size will be maximal. Normal. This compression level is recommended in most cases. High. The resulting backup size will typically be less than for the Normal level. Maximum. This is the highest degree of the data compression. But the time for performing backup task will be maximal.
individual backup task at the step 4 of the New backup task wizard. Click More options the Disaster Recovery Plan section. and go to Select Send disaster recovery plans check box to enable the DRP. Configure the DRP options as follows: Enter the destination e-mail address in the E-mail addresses field. You can enter several e-mail addresses separated by semicolons. Enter the e-mail subject. The default subject line is Acronis vmProtect 9 Notification from Acronis Appliance.
Use encryption – you can opt for the encrypted connection to the mail server and choose SSL or TLS encryption types. Click Send test e-mail message to make sure all your settings are correct. 2) SNMP notifications This option defines whether the agent(s) operating on the managed machine have to send the logs of the backup operation events to the specified Simple Network Management Protocol (SNMP) managers. You can choose the types of events to be sent. The default setting for this option is: Disabled.
More information http://kb.acronis.com/content/11851 About the test message When configuring SNMP notifications, you can send a test message to check if your settings are correct. The parameters of the test message are as follows: Type of event OID: 1.3.6.1.4.1.24769.100.200.1.0 Value: “Unknown” Text description of the event OID: 1.3.6.1.4.1.24769.100.200.2.0 Value: “?00000000” 7.5.
7.6 Managing created backup task When editing an existing backup task you will see all the sections (steps) of the backup wizard you completed while creating your backup task. All four steps of the wizard will appear on the screen at once. Note that when editing an existing backup task you cannot modify the archive type (Always Incremental or Legacy Mode). (For further information, please, refer to “Managing Tasks” section (p. 82)).
8 Replication 8.1 New Replication Task The replication feature provides you with the ability to clone your critical VMs and to be able to start your critical service fast in case of failure. To run the New Replication Task, click Actions -> Replication. 8.1.1 Select VM(s) for Replication In the first step of the New Replication Task wizard you should select the virtual machine(s) you want to replicate.
8.1.2 When to Replicate In the second step of the New Replication Task wizard, you should define the schedule of replicating your virtual machines. There are two options available – creating a single time replication task (“Do not schedule, run on demand”) and weekly scheduling. By default the schedule is to create replicas daily at 12:00. In this step, you can change the default value or select “Do not schedule, run on demand” which means that the replication task will not be executed on schedule.
New Replication Task, step 3 “Select location and datastore for replica” Define the Replica name's Suffix to be used when creating the VM replica. The default replica name is “%Machine_Name%_vmpreplica”, where “%Machine_name%” is the original VM name which is being replicated, and “_vmpreplica” is the Replica name's Suffix. If a VM with such a name already exists, you'll get a warning prompting you to change the name suffix. Upon making the selection, click Next to proceed to the next step. 8.1.
CBT replication keeps track of all the changed blocks inside the virtual machine. This significantly reduces the time for replication. The time is reduced because Acronis vmProtect 9 does not need to check which blocks have changed since the last backup. It gets this information from the VMware API. 4) Provisioning mode. Specify the provisioning mode that will be used on the target VM replicas. The modes are thin provisioning/thick provisioning/flat provisioning/As an original.
Replicated VM Manager On the Replica Info tab you can see the summary information on the selected replica: ESX(i) Host information. Datastore information. Resource Pool where original VM is stored. Here, you can also perform the basic operations - Failover and Failback from replica. The following sections describe these basic operations in detail. 8.2.2 Failover If a replicated virtual machines crashes, you can start it quickly by running replica VM (Failover).
Failover 8.2.3 Failback VM from Replica The failback operation (restoring a VM from replica) allows you to restore your original VM by using the replica VM. This operation can also be used if you decide to stop the replica VM after the Failover operation is started and save the changes to the original or new location. Click Failback from Replica to start the wizard.
Failback from Replica, step 1 “Select Replica(s) to failback from” In the second step, Where to failback VM(s) from replica, select the VM(s) location. You can select the original location and choose to overwrite the original VM(s) or generate new names for the restored VM(s). You can also select a new location. Upon selecting the location, click Next.
In the third step, How to failback, select the restore task options. In the VM power management block, select the check boxes for Power off target VMs when starting failback and Power on target VMs when failback is finished and other options. Define the task name. Failback from Replica, step 3 “How to failback” When you click on the Save button, all your task parameters will be saved. In the Tasks view, you will be able to see the failback from replica task which you have created.
Selecting the Power on the VM after permanent failover check box starts the machine. Selecting the Rename the VM after permanent failover check box allows to set a new VM name.
9 Recovery 9.1 Restoring a Backup of Virtual Machines Select the Recovery -> Entire VM in the Actions tab of the main menu to restore one or several backed up virtual machines. The New Restore Task wizard opens in the main workspace area and asks you to provide the required information and configure the necessary settings for the new restore task. The wizard consists of the three consecutive steps which appear in the same area: Select VM(s) to restore. Where to restore. How to restore.
If the selected location contains any password-protected archives or archives of physical machines, they are shown in the separate list under the Encrypted and Physical machines Data. To restore your data from these archives, you have to specify the password in the Password pop-up. You can select any of the virtual machines from the left side list and move them to the Selected Virtual Machines section on the right.
First of all, with the Select location drop-down list you should define the desired destination for your restore task. Please choose if you want to restore the selected virtual machine(s) to their original location or to a different ESX(i) host or datastore. The list shows only those ESX(i) hosts which are managed by Acronis vmProtect 9 Agent. If the ESX(i) host you need is not in this list, then make sure it is added in the Configure -> ESX(i) hosts view.
New Restore Task wizard, Step 2 “Where to restore”, overwrite the existing VM confirmation dialog If there are virtual machines on the selected ESX(i) host or datastore with the same names, you will be asked to confirm overwriting the existing VMs. This choice defines the restored virtual machines naming. If you choose to “Overwrite VMs”, then the existing virtual machines will be replaced with the restored ones.
Here you can specify whether to validate the archives before the recovery (for further information on Backup validation, please refer to “Validating backups” section (p. 92)). Also, here you can adjust the settings for your recovery task by clicking the More options… link. New Restore Task wizard, Step 3 “How to restore” To complete the wizard and create the restore backup task you must set up the task name and define how to run it. Note that [ ] { } ; , . symbols are not allowed for the task name.
9.1.4.1 Notifications 1) E-mail notifications This option allows setting up the e-mail notifications about the basic events during your restore task, such as successful completion, restore failure or need for user interaction. The default setting for this option is disabled. Select the Send e-mail notifications check box to enable notifications.
management application and the sending machine belong. The typical community is “public”; Click Send test message to make sure all your settings are correct. Do not send SNMP notifications – to disable sending the events log of the restore operations to SNMP managers. 9.1.4.2 Error Handling These options enable you to specify how to handle errors that might occur during the restore operation. Select the Re-attempt if an error occurs check box for enabling the silent mode.
After you finished with all the settings, click OK to close the pop-up and apply them for the current restore task only. 9.1.4.5 Exchange Restore Settings Prior to running Microsoft Exchange Server Backup Extraction you have to configure the Default application extracting settings. Extracting of mailboxes or mailbox contents requires temporary mounting of a specific VM from the backup. Go to Application settings tab and specify the VM mounting parameters. ESX(i) host. Resource Pool. Datastore.
File Recovery wizard, Step 1 “Select VM(s) to extract files from” If the selected location contains any password-protected archives or archives of physical machines (Encrypted and Physical machines Data), you have to specify the password in order to restore your data from these archives. The selected location is scanned for archives and their contents.
You can use one or more wildcard characters “*” and “?” as a file mask, for example: “C:\Finance\*.*”. Also, you can sort the search results by any of the columns: name, date and time modified, size, and folder. If you select to sort first by a certain field, for example, by time, you can then select to sort by another field, for example, by name. In this case your data will have a sorting of 2 levels, first the name, and then the time. So you can easily find the needed files for recovery.
VM backups which you see in the middle section. Select the VM you need to extract Exchange Databases from. On the right you can see the summary information. Then click Next. Extract Exchange Servet Items, Selecting a lication with Exchange Server backups Select Databases on the second step. On the third step select your Exchange Server databases from the list on the left, and then select the recovery point on the right. By default, the latest recovery point is selected.
Extract Exchange Servet Items, Selecting databases and a recovery point Finally, click Browse and select the destination folder where to save the database archive. Click Finish to proceed with extraction. The extracted databases will be in a Dirty Shutdown state and cannot be mounted. To be able to mount the databases you have to bring them to a Clean Shutdown state by using the Eseutil /r command.
Extract Exchange Servet Items, Selecting a recovery point for browsing On the final step click Browse to select the destination folder where to save the selected items, and click Finish to proceed with the extraction. Upon completing the wizard, the extraction task is created which you can see in the Tasks view (View -> Task) You will be able to track the progress and other statistics for your task. Note that it is not possible to edit this type of task.
9.3.3 Extracting Mailboxes content When choosing to extract Mailboxes Content you can browse mailboxes to extract specific content folders and items - by going through the following steps: 1. 2. 3. 4. 5. Select location with Exchange Server backups. What do you want to extract? (Mailboxes Content). Select Mailbox(es) for extraction or Recovery Point for browsing. Select Folders or Items for extraction. Where to save selected Items.
Extract Exchange Servet Items, Selecting destination for saving items The selected Mailboxes & Mailboxes Contents are saved to the specified destination as the Acronis vmProtect 9 self-extractible (.exe) archive. You can run this file on any machine which has Microsoft Outlook (2003+) installed in order to extract the e-mails and other items in .pst format. When unpacking the data from the archive you can also select the contents to be extracted and indicate the folder where to exctract the data to.
On the first step of the wizard you have to select a location and a VM with MS SQL Server backups in the VM tree. On the left you can see the list of backup locations. When choosing a location it is then scanned for VM(s) with MS SQL Server backups which you see in the middle section. Select the VM you need to extract MS SQL Server Database(s) from. On the right you can see the summary information. After finishing the selection, click Next.
10 Running VM from Backup Click Run VM from Backup in the Actions tab of the main menu to mount certain backed up virtual machine without restoring it. The Run VM from Backup wizard opens in the main workspace area and asks you to provide the required information and configure the necessary settings for the Run VM from Backup task. The wizard consists of the three steps: Select VM(s) to run from backup. Where the VM(s) will be run. Additional settings.
If the selected location contains any password-protected archives or archives of physical machines, then the VMs included in these archives cannot be shown, and you will be warned about it. You can select any of the virtual machines from the left side list and move them to the Selected Virtual Machines section on the right. The selection of the virtual machines is done by moving the machines from the left side of the butterfly control to the right one by double-clicking it or via the > and < buttons.
First of all, with the Select Location drop-down list you should define the ESX(i) host where you want to mount the selected VMs on. The list shows only those ESX(i) hosts which are managed by Acronis vmProtect 9 Agent. If the ESX(i) host you need is not in this list, then make sure it is added in the Configure -> ESX(i) hosts view. Once the ESX(i) host is defined, the list of available resource pools is build up automatically where you can define the exact location for the mounted virtual machine(s).
Run VM from Backup wizard, Step 3 “Additional Settings” Select the Power on the mounted VM option to automatically run your machine upon completion of the wizard. Note that the mounted machine's replica (e.g. the original machine) might appear on the network. Theerefore, for safe operation, it’s advisable to power on the mounted virtual machine manually after taking the necessary precautions. Select the Connect to network check box when mounting a failed VM which is no longer present in the network.
11 P2V Migration 11.1 How to Perform a P2V Migration To reduce hardware requirements, there is often a need to migrate physical machines to virtual ones. To perform a physical to virtual migration (P2V), you need to boot your physical machine from Acronis bootable Media, create a full backup and then restore it to a virtual machine. To perform a P2V migration the following steps are to be made: 1. Create Acronis Bootable Media.
12 Bare Metal Recovery of ESXi Hosts The Acronis vmProtect 9 Bare Metal Recovery (BMR) of the ESXi host feature provides a totally unique functionality that helps you minimize the recovery time if the ESXi server crashes, fails to start or doesn’t work properly after a patch update.
New ESXi Backup Task, Select an ESXi Host to back up In the second step (When to Backup), you can schedule the backup. The options of the BMR backup task scheduler are the same as for the VM backup wizard.
In the third step (Where to back up), select the location for storing your ESXi configuration backup archive and archive name. Click Browse to open the pop-up, select the location among one of the following and then click OK: Local folders. Network folders. FTP servers. SFTP servers. ESXi backup is created only in the Multiple files backup scheme (legacy mode archive) (p. 9). The Save all backups in one file (Recommended) option is disabled.
New ESXi Backup Task, How to back up To complete the New ESXi Backup Task wizard, you should name the task. Note that [ ] { } ; , . symbols are not allowed for the task name. The default task name is “Backup of ESXi configuration [date/time]”. When you click on the Save button, all the parameters of your New ESXi Backup Task will be saved and you will see the created task in the Tasks view. Clicking on the Save & Run button will save the task and run it right away. 12.
The second step is to Select vmProtect 9 Backup Locations. Select the check box for the backup location and enter its credentials in the pop-up window. The locations are listed. The selected locations are colored grey and the locations that are not selected are colored yellow. Locations are listed according to the contents of the ESXi host configuration backup archive, where the information about VMs backup locations is stored (Recent Locations paths). You can add new locations in this step.
but does not match the original configuration, its name appears in yellow. If the detected datastore is going to be cleaned up for a new datastore creation, its name appears in red. Select the Use for new datastores check box to use the HDD for a new datastore creation. The new datastore will be created on all the disks selected on this step overwriting any existing data on these disks. Therefore, you should carefully verify the selection.
13 Managing Tasks Click Tasks in the View tab of the main menu to open the Tasks page (View -> Tasks), where you can see the details and perform the operations with your tasks. Note that the Tasks page allows performing the basic operations with the existing tasks only, and doesn’t let you create new tasks (for creating a new Backup/Restore/Validation/etc. task you have to go to the Home tab of the main tool bar). The page presents a general list of all the tasks created in Acronis vmProtect 9 Agent.
13.2 Cancelling a task You can cancel the selected active task by clicking the Cancel button. You’ll be asked to confirm the operation. Upon confirmation the progressing task will be immediately stopped and will go into the idle state. The Cancel button for the idle task is disabled, as you can only cancel the task that is currently running. 13.3 Editing a task You can edit the selected task by clicking the Edit button.
Backing up: N/A Speed: 8.053 Mb/s Schedule: N/A The Options section on the right shows the settings of the current selected task. This section shows only the options which differ from default values. If all task options are default, then this section just states “Options: default” without listing any specific values.
Managing tasks, View task details, Summary tab, Source and Target tab If the backup task was configured to Copy the backup to a second location then the summary tab of the task details will consist of both the Backup task info and the Copy tack info, as shown in the picture below.
Managing tasks, Viewing task details, Backup and Copy task info 86 Copyright © Acronis International GmbH, 2002-2013
14 Managing Recovery Points Click the Recovery Points button in the View tab of the main menu to open the Recovery Points page. The Recovery Points view of Acronis vmProtect 9 provides you with an interface to manage the recovery points available for the virtual machines in your environment or the points in time which you can go back to for each virtual machine. Upon the successful execution of each backup task, a new recovery point is created and the recovery points list is updated automatically.
Managing Recovery Points, no locations available 14.1 Adding a backup location Optionally, you can add or remove the backup locations right from the Locations list. Click the Add New link on the top to open the Add Location pop-up. Note that the remove operation will not physically remove the archives from the location, but will just delete the location from the Acronis vmProtect 9 configuration.
An alternative to browsing the location in the tree is entering the path in the corresponding Location field below and clicking the Go button to explore this location. In this case, you will also see the same authentication dialogue in the right pane where you are asked to enter your login and password. You have to select or specify the path in the Location field in order to complete the wizard, and then click OK. The OK button is grayed out until there is a valid location selected. 14.
Recovery Points: the column shows the date and time values corresponding to creation of each recovery point in the list. Archive Name: shows the file name (in the selected backup location) this recovery point belongs to. Size: shows the physical size of the archive (in MB/GB) this recovery point belongs to. From the Recovery Points list you can switch to the Summary view (see “Summary tab” section (p. 90)).
14.5.2 Exchange Recovery Click the Exchange Recovery button in the ribbon menu to extract the Exchange data from the selected recovery point by running the Extract Exchange Server Items wizard. The wizard will be pre-filled with the selected recovery point settings described in the “Exchange Server Backup Extraction” section (p. 64). 14.5.3 Run VM from backup Click the Run VM from backup button in the ribbon menu to perform the Mounting VM operation by activating the Run VM from backup wizard.
15 Other Operations 15.1 Validating backups Validating backups is an operation that checks the possibility of data recovery from a backup. Note that while successful validation means high probability of successful recovery, it does not check all factors that influence the recovery process. If you back up the operating system, only a test recovery to a new virtual machine can guarantee success of the recovery. In Acronis vmProtect 9 you can validate a Location, an Archive or a Recovery Point.
Recovery Point – To ensure that you can revert back to some specific recovery point, you can perform granular validation of just the selected recovery points (they don’t have to reside within one archive). After selecting the validation item type, define the backup location. You can either specify a location or location and an archive in order to retrieve the list of recovery points. If you are validating a recovery point, the selected archive or location will be scanned for recovery points included there.
15.2 Managing mounted VMs Click Mounted VMs in the View tab of the Acronis vmProtect 9 main ribbon menu to open the Mounted VMs page. 15.2.1 Mounted VMs list The Mounted VMs view provides an overview on the virtual machines which are currently mounted or running from backup on an ESX(i) host. Mounted VMs view. At first, when you don’t have any virtual machines running, the Mounted VMs list is empty. After you performed Run VM from backup operation (see “Running VM from backup” section (p.
The Source tab presents the tree of mounted ESX(i) hosts+vApps/VMs. Here is an example of the Source tab contents: Location: \\Backups\ Archive: Archive_name ESX Host 1 (10.250.40.30) “All Virtual Machines”: Small_vm The Target tab presents the information on the location where the selected VM runs. Here is an example of the Target tab contents: ESX Host 1 (10.250.40.30) “All Virtual Machines”: Small_vm 15.2.
Logs list. The logs list contains the Date/Time, Task name and Message columns. You can sort the logs list by clicking the column header. For switching between the ascending and descending sort order click the column header one more time. Also, you can filter the log events using several filters located above the list: Event flags (Success, Warning or Error). Date/Time. Task Name. Click the log event in the list to see the detailed message for this log in the right window.
Clear log dialog. 15.3.3 Log cleanup rules Click the Log Cleanup Rules button in the main tool bar to set up your rules for keeping the log entries. In other words, this option specifies how to clean up the Acronis vmProtect 9 agent log. Log Cleanup Rules dialog. Select the check box in order to enable this Log cleanup rules option. Then, define the maximum size of the agent log folder (for example, in Windows XP/2003 Server %ALLUSERSPROFILE%\Application Data\Acronis\vmProtect\VMMS\LogEvents).
exceeded, the program deletes the oldest log entries. The default 95% setting will keep most of the log. With the minimum 1% setting, the log will be nearly cleared. 15.3.4 Save logs to file Click the Save to File button in the ribbon bar to save the filtered log entries from the logs list. This operation allows you to get the .zip file with the selected logs and save it to your local PC. You may need to perform Save logs to file operation for troubleshooting the problems you might encounter.
Managing Licenses page, licenses list. 15.4.1 Adding license You can add licenses by copy-pasting them into the corresponding field or by browsing the file with the licenses you would like to import. Acronis vmProtect 9 supports .txt or .csv file format. Managing Licenses page, Add license dialog.
Upon adding new licenses you will get the following message indicating the number of licenses added. Managing Licenses page, “Successfully added” message. 15.4.2 Adding license failure Adding a license may fail due to the following reasons: The license is already imported. The license is incorrect. There could also be other problems. If you are sure that your license is a correct one but it still fails to be added, please contact Acronis support (p. 112). 15.4.
15.4.4 Available Licenses There are several license types that can be used by Acronis vmProtect 9: Acronis vmProtect 6/7 Standard Licenses Acronis vmProtect 9 Upgrade Licenses Acronis vmProtect 9 Standard Licenses Acronis vmProtect Trial Licenses Acronis vmProtect 9 uses “per-socket” licensing scheme, where each CPU socket of an ESX(i) host requires one license of Acronis vmProtect 9. The licenses are assigned to the ESX(i) host upon first backup or replication of a VM from this ESX(i) host.
Configuring ESX(i) Hosts page, Hosts list. Adding an ESX(i) host/vCenter will not bind the licenses to it automatically. It will be bound only when you execute a backup/restore task with a virtual machine running on this host. After you add an ESX(i) host/vCenter you will be able to perform backup/recovery tasks with the virtual machines running on this ESX(i) host/vCenter.
Managing ESX(i) hosts page, Add Host/vCenter dialog. 15.5.3 Adding an ESX(i) host which is a part of vCenter When you directly add an ESX(i) host which is a part of vCenter instead of adding the vCenter itself, the main concern is that Acronis vmProtect 9 Agent will not be able to track the changes made to the ESX(i) host on behalf of the vCenter. This may cause unpredictable results.
Managing ESX(i) Hosts page, Enter credentials dialog. 15.5.5 Removing ESX(i) host Removing an ESX(i) host from Acronis vmProtect 9 configuration may be required if you no longer want to perform backup/recovery operations over the virtual machines running on this ESX(i) host. The licenses assigned to this host will not be removed automatically. To remove binding licenses, you have to go to Configure -> Licenses (p. 98) page.
Managing ESX(i) Hosts page, Remove Host dialog. 15.6 Managing settings 15.6.1 Cloud Backup Subscription Go to the Configure tab, click Agent Settings and select the Acronis Cloud Backup Subscription section. First, you have to specify your credentials to log in to Acronis Cloud Backup Storage and click OK. Make sure you have an account at the Acronis website. If you do not have an account, you will need to create one.
This option defines whether the Acronis agent will connect to the Internet through a proxy server. Note that the Acronis vmProtect 9 Cloud Backup Storage supports only HTTP and HTTPS proxy servers. Configuring settings, Cloud backup proxy. To set up proxy server settings: Select the Use a proxy server check box. In Address, specify the network name or IP address of the proxy server, for example: proxy.example.com or 192.168.0.
15.6.3 Agent Password To change your User password go to the Configure tab, click Agent Settings and select the Agent Password section. Here you can change the password for the user of Acronis vmProtect 9 Agent. The username (login) cannot be changed. In order to change the password you have to first provide the old password and then enter and confirm the new password in the corresponding fields.
Export Configuration Click the Export button to save the Acronis vmProtect tasks and other infrastructure configuration as an .xml file to your local computer. The exported configuration includes: A list of added ESX(i) hosts with credentials to access these hosts/vCenter. Acronis Cloud Backup proxy settings. A list of added licenses. All current tasks and their schedule. Recent backup locations such as Local Folders, Network Share, FTP/SFTP, Acronis Cloud Backup.
Configuring settings, Import configuration.
16 Best Practices In this section we will give a few examples of some operations with Acronis vmProtect 9. After you installed your Acronis vmProtect 9 Agent you have to connect to it with your access credentials. 1. Add ESX(i) host First of all, to be able to perform backup and other operations, you have to specify the IP address/hostname and credentials for your vCenter or individual ESX(i) host where your virtual machines are running.
In order to do that, you have to run the Restore backup task wizard which will guide you through all the steps of the restore process. Click Restore in the Home tab of the main menu. Then go through the wizard. The detailed information can be found in the “Restoring a backup of virtual machines” section (p. 55). On the first step of the wizard select a backed up virtual machine. On the step 2 select the desired new location where you would like to restore your machine.
17 Support 17.1 Technical Support Maintenance and Support Program If you need assistance with your Acronis product, please go to http://www.acronis.com/support/ Product Updates You can download the latest updates for all your registered Acronis software products from our website at any time after logging into your Account (https://www.acronis.com/my) and registering the product. See Registering Acronis Products at the Website (http://kb.acronis.com/content/4834) and Acronis Website User Guide (http://kb.
18 Glossary A Agent (Acronis vmProtect 9 Agent) An application that performs backup and recovery of the virtual machines and enables other management operations on the VMware ESX(i) infrastructure such as task management and operations with available backups, machines, etc. Acronis vmProtect 9 includes the Agent for backing up virtual machines residing on a VMware ESX(i) virtualization server which the Agent is connected to. There could be several ESX(i) hosts or a vCenter managed by one Agent.
B Backup The result of a single backup operation (p. 114) as a single recovery point (p. 120) inside archive (p. 114). Physically, it is a file that contains a copy of the backed up data (virtual machine volumes) from specific date and time for a specific virtual machine. Backup files created by Acronis vmProtect 9 have a TIB extension. One backup file may include useful data from multiple machines plus necessary metadata inside. Backup archive (Archive) A set of backups (p.
Backup task (Task) A set of rules that specify how the given virtual machine or a set of virtual machines will be protected. A backup task specifies: What data to back up (i.e. which machines to back up). Where to store the backup archive (the backup archive name and location). The backup scheme, including the backup schedule and [optionally] the retention rules. [Optionally] the archive validation rules. The backup options.
C CBT (Changed Block Tracking) A feature of VMware ESX(i) which allows to identify which blocks of the virtual disks have changed and to transfer only those blocks during the backup/replication process. For example when using CBT technology, the incremental backup speed can increase up to 20 times. Cleanup Deleting backups (p. 113) from a backup archive (p. 114) in order to get rid of outdated backups or prevent the archive from exceeding the desired size.
Deduplication in Acronis vmProtect 9 is managing data within only one backup archive. For example if the backups are saved into 2 different archives (even if they are in the same location) then there will be no relations between these archives and they may contain duplicated data. Differential backup A differential backup stores changes to the data against the latest full backup (p. 119). You need access to the corresponding full backup to recover the data from a differential backup.
Dynamic disk A hard disk managed by Logical Disk Manager (LDM) that is available in Windows starting with Windows 2000. LDM helps flexibly allocate volumes on a storage device for better fault tolerance, better performance or larger volume size. A dynamic disk can use either the master boot record (MBR) or GUID partition table (GPT) partition style. In addition to MBR or GPT, each dynamic disk has a hidden database where the LDM stores the dynamic volumes' configuration.
To reduce the access time (a striped volume). To achieve fault tolerance by introducing redundancy (mirrored and RAID-5 volumes). When backing up virtual machines which contain dynamic disks inside, Acronis vmProtect 9 backs up the logical dynamic volumes instead of the entire dynamic disks structure. E Encrypted archive A backup archive (p. 114) encrypted according to the Advanced Encryption Standard (AES). When the encryption option and a password for the archive are set in the backup options (p.
I Incremental backup A backup (p. 113) that stores changes to the data against the latest backup. You need access to other backups from the same archive (p. 113) to restore data from an incremental backup. L Legacy mode Archive See Backup archive (p. 114). M Machine (Virtual machine) A virtual computer uniquely identified by an operating system installation. Media builder A dedicated tool for creating bootable media (p. 115). P P2V Migration of physical machine to virtual environment.
Registered machine A virtual machine managed by Acronis vmProtect 9 Agent. All virtual machines which reside on the registered ESX(i) host or vCenter are automatically registered and can be managed by Acronis vmProtect 9 Agent. Replication A process of replicating the virtual machine to new location (new datastore and/or resource pool). As the result of this process there will be a duplicate virtual machine created which is running independently from the original one.
U Universal Restore (Acronis Universal Restore) The Acronis proprietary technology that helps boot up Windows on dissimilar hardware or a virtual machine. The Universal Restore handles differences in devices that are critical for the operating system start-up, such as storage controllers, motherboard or chipset. In Acronis vmProtect 9 the Universal Restore technology is primarily used for P2V (p. 120) migration scenarios. Universal Restore is not available when recovering Linux.
vCenter VMware vCenter Server, formerly VMware VirtualCenter, centrally manages VMware vSphere environments allowing IT administrators dramatically improved control over the virtual environment compared to other management platforms. See more details at http://vmware.com/products/vcenter-server/. In terms of Acronis vmProtect 9 product the “vCenter” item is considered to be a container for the ESX(i) virtual infrastructure including datacenters, ESX(i) hosts, etc.