User manual
Table Of Contents
- 1 Introduction to Acronis Cloud Backup
- 1.1 What is Acronis Cloud Backup?
- 1.2 What data can I back up and recover?
- 1.3 How long will my backups be kept in the cloud storage?
- 1.4 How do I secure my data?
- 1.5 Supported operating systems and virtualization products
- 1.6 Backup and recovery FAQ
- 1.6.1 What backup methods are available?
- 1.6.2 What recovery methods are available?
- 1.6.3 Is the cloud storage available under Acronis bootable media?
- 1.6.4 Can I use Acronis Universal Restore when recovering a system from the cloud storage?
- 1.6.5 What if a network connection is lost during cloud backup or recovery?
- 1.6.6 What happens if I run out of space?
- 1.6.7 What is the cleanup task for?
- 1.6.8 How do I make a recovered machine recognize its subscription?
- 1.7 Initial Seeding FAQ
- 1.7.1 What is Initial Seeding?
- 1.7.2 Why would I want to use Initial Seeding?
- 1.7.3 Is Initial Seeding a paid service?
- 1.7.4 What types of hard drive can I use for Initial Seeding?
- 1.7.5 Can I send more than one backup under a single Initial Seeding license?
- 1.7.6 Can I send backups taken from a number of machines on a single hard drive?
- 1.7.7 How to buy an Initial Seeding license?
- 1.7.8 How do I perform initial seeding?
- 1.7.9 How to package a hard drive for shipment?
- 1.7.10 How do I track an Initial Seeding order status?
- 1.8 Large Scale Recovery FAQ
- 1.8.1 What is Large Scale Recovery?
- 1.8.2 Why would I use Large Scale Recovery?
- 1.8.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?
- 1.8.4 Is Large Scale Recovery a paid service?
- 1.8.5 Can I perform large scale recovery on a different machine?
- 1.8.6 Can I obtain backups taken from a number of machines on a single hard drive?
- 1.8.7 How to buy a Large Scale Recovery license?
- 1.8.8 How do I track a Large Scale Recovery order status?
- 1.8.9 How to perform large scale recovery?
- 1.9 Subscription lifecycle FAQ
- 1.9.1 How do I access my account management webpage?
- 1.9.2 Where do I find the subscriptions that I purchased?
- 1.9.3 When does my subscription begin?
- 1.9.4 What happens when my subscription expires?
- 1.9.5 How do I renew a subscription?
- 1.9.6 What is the “Group” column for?
- 1.9.7 Can I revoke a subscription from a machine?
- 1.9.8 Can I cancel my subscription?
- 2 Where do I start?
- 3 Choosing a subscription
- 4 Software installation
- 5 Activating cloud backup subscriptions
- 6 Backup to the cloud storage
- 7 Accessing backups stored in the cloud storage
- 8 Operations with backups stored in the cloud storage
- 9 Recovery from the cloud storage
- 10 Retrieving files from the cloud storage by using a web browser
- 11 Limitations of the cloud storage
- 12 Technical Support
- 13 Glossary
- Activate a subscription
- Activated subscription
- Assign a subscription to a machine
- Assigned subscription
- Available subscription
- Extra service
- Increase storage quota
- Initial Seeding
- Large Scale Recovery
- License
- Reassign a subscription
- Registration code
- Renew a subscription
- Storage quota
- Subscription
- Subscription period
- Unassign a subscription
9 Copyright © Acronis International GmbH, 2002-2014
1.7.7 How to buy an Initial Seeding license?
You can buy an Initial Seeding license from an Acronis partner or from the Acronis online store.
Having purchased a license from an Acronis partner, you receive a confirmation e-mail with a
registration code. Log in to your Acronis account and enter the registration code in the product
registration section. The registered license appears on the Initial Seeding / Recovery tab on your
account management webpage.
A license purchased from the Acronis online store appears on the Initial Seeding / Recovery tab
immediately after the payment is processed.
1.7.8 How do I perform initial seeding?
1. Ensure that you have activated an Acronis Cloud Backup subscription on the machine where you
will do initial seeding (skip this step if you have a volume subscription).
2. If you are currently using a trial subscription, make sure that you also have a paid subscription
available and assigned to this machine. Do not use the Initial Seeding service if you do not have a
paid subscription.
3. Decide on the media (p. 8) that you will send.
4. Attach the media to the machine you are going to back up. Alternatively, you can back up to a
local or network folder and then copy/move the backup to the media.
5. Start Acronis Backup, click Create backup plan and create a backup plan on this machine:
Under What to back up, select disks, volumes or files/folders you want to back up.
Under Where to back up, specify Cloud Storage.
In Backup scheme, select Initial seeding. Specify the said media as the backup destination.
[Optional, but strongly recommended] Enable backup encryption in Backup options >
Archive protection.
The backup starts immediately after you click the final OK.
6. [Optional] If you want to add backups from another machine, attach the media to that machine
and perform the same steps. You need a separate Initial Seeding license for each machine that
you want to back up.
7. Package (p. 9) the media along with a prepaid return shipping label and send it to Acronis by
physical mail. The address is available on your account management webpage > Initial Seeding /
Recovery tab > Orders in process > Initial Seeding orders > Datacenter address.
8. On the same webpage, mark the order as "shipped" and track (p. 12) the order status.
9. Once you observe that the backup has been uploaded to the cloud storage, you can edit the
backup plan to do incremental backups:
In Backup scheme, select the desired backup scheme and specify its settings.
Click Save.
When started manually or on a schedule, your backup plan will add incremental backups to the
initial backup stored in the cloud storage.
1.7.9 How to package a hard drive for shipment?
It is very important that your hard drive be packaged carefully. Careful packaging will protect your
drive from any damage during shipment.