User manual
Table Of Contents
- 1 Introduction to Acronis Cloud Backup
- 1.1 What is Acronis Cloud Backup?
- 1.2 What data can I back up and recover?
- 1.3 How long will my backups be kept in the cloud storage?
- 1.4 How do I secure my data?
- 1.5 Supported operating systems and virtualization products
- 1.6 Backup and recovery FAQ
- 1.6.1 What backup methods are available?
- 1.6.2 What recovery methods are available?
- 1.6.3 Is the cloud storage available under Acronis bootable media?
- 1.6.4 Can I use Acronis Universal Restore when recovering a system from the cloud storage?
- 1.6.5 What if a network connection is lost during cloud backup or recovery?
- 1.6.6 What happens if I run out of space?
- 1.6.7 What is the cleanup task for?
- 1.6.8 How do I make a recovered machine recognize its subscription?
- 1.7 Initial Seeding FAQ
- 1.7.1 What is Initial Seeding?
- 1.7.2 Why would I want to use Initial Seeding?
- 1.7.3 Is Initial Seeding a paid service?
- 1.7.4 What types of hard drive can I use for Initial Seeding?
- 1.7.5 Can I send more than one backup under a single Initial Seeding license?
- 1.7.6 Can I send backups taken from a number of machines on a single hard drive?
- 1.7.7 How to buy an Initial Seeding license?
- 1.7.8 How do I perform initial seeding?
- 1.7.9 How to package a hard drive for shipment?
- 1.7.10 How do I track an Initial Seeding order status?
- 1.8 Large Scale Recovery FAQ
- 1.8.1 What is Large Scale Recovery?
- 1.8.2 Why would I use Large Scale Recovery?
- 1.8.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?
- 1.8.4 Is Large Scale Recovery a paid service?
- 1.8.5 Can I perform large scale recovery on a different machine?
- 1.8.6 Can I obtain backups taken from a number of machines on a single hard drive?
- 1.8.7 How to buy a Large Scale Recovery license?
- 1.8.8 How do I track a Large Scale Recovery order status?
- 1.8.9 How to perform large scale recovery?
- 1.9 Subscription lifecycle FAQ
- 1.9.1 How do I access my account management webpage?
- 1.9.2 Where do I find the subscriptions that I purchased?
- 1.9.3 When does my subscription begin?
- 1.9.4 What happens when my subscription expires?
- 1.9.5 How do I renew a subscription?
- 1.9.6 What is the “Group” column for?
- 1.9.7 Can I revoke a subscription from a machine?
- 1.9.8 Can I cancel my subscription?
- 2 Where do I start?
- 3 Choosing a subscription
- 4 Software installation
- 5 Activating cloud backup subscriptions
- 6 Backup to the cloud storage
- 7 Accessing backups stored in the cloud storage
- 8 Operations with backups stored in the cloud storage
- 9 Recovery from the cloud storage
- 10 Retrieving files from the cloud storage by using a web browser
- 11 Limitations of the cloud storage
- 12 Technical Support
- 13 Glossary
- Activate a subscription
- Activated subscription
- Assign a subscription to a machine
- Assigned subscription
- Available subscription
- Extra service
- Increase storage quota
- Initial Seeding
- Large Scale Recovery
- License
- Reassign a subscription
- Registration code
- Renew a subscription
- Storage quota
- Subscription
- Subscription period
- Unassign a subscription
28 Copyright © Acronis International GmbH, 2002-2014
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To retrieve files from the cloud storage:
1. Go to the account management webpage (p. 15) and click Recover files from Acronis Cloud. You
will see the list of the machines backed up by using the specified account. The list of machines
that share a volume subscription appears when you select this subscription.
2. Click the name of the machine whose data you want to retrieve. The software displays both
file-level and disk-level archives of this machine's data.
Note for users of the Initial Seeding (p. 31) service. While an initial seeding backup is being
uploaded from your hard drive to Acronis Cloud Storage, the backup is visible but its data is not
retrievable.
3. Click the required file-level archive. If prompted, enter the archive password. The software
displays all of files and folders that were ever backed up to this archive.
4. If necessary, browse to the required folder or use search to obtain the list of the required files
and folders.
Details. The search string can contain one or more wildcard characters * and ?.
5. Do one of the following:
To get the latest version of a single file or folder, simply click its name.
To get the latest versions of multiple files and folders, select the check boxes to the left of
them and click the Download button.
To get an earlier version of a single file, click the icon to the right of it and choose View
versions. This opens a window with the version list. In this window, select the required
version by its date and time and click Download.
[Not available if you used search] To get earlier versions of multiple files and folders, select
the required date and time from the Versions list. Select the check boxes to the left of the
files and folders and click the Download button.
Details. You will get the file and folder versions that were backed up prior and closest to the
selected point in time.
6. To download the selected files, click Save.
Details. If you selected a single file, it is downloaded as is. Otherwise, the selected data will be
archived into a .zip file (named AcronisArchive.zip by default).
7. Select the location to save the data to, and then click Save.
11 Limitations of the cloud storage
Unlike other types of storage available in Acronis Backup, the cloud storage has the following
limitations.
Operations
The following operations are not possible.
Backup operations:
Backing up from bootable media