User manual

ManualsBrandsAcronis ManualsApplicationsBackup Cloud

Table Of Contents

Table of contents

1 Introduction to Acronis Cloud Backup .....................................................................................4

1.1 What is Acronis Cloud Backup? ................................................................................................. 4

1.2 What data can I back up and recover? ...................................................................................... 4

1.3 How long will my backups be kept in the cloud storage? ......................................................... 4

1.4 How do I secure my data? ......................................................................................................... 5

1.5 Supported operating systems and virtualization products ....................................................... 5

1.6 Backup and recovery FAQ .......................................................................................................... 6

1.6.1 What backup methods are available? ........................................................................................................... 6

1.6.2 What recovery methods are available? ......................................................................................................... 6

1.6.3 Is the cloud storage available under Acronis bootable media? ................................................................... 7

1.6.4 Can I use Acronis Universal Restore when recovering a system from the cloud storage?........................ 7

1.6.5 What if a network connection is lost during cloud backup or recovery? ................................................... 7

1.6.6 What happens if I run out of space? .............................................................................................................. 7

1.6.7 What is the cleanup task for? ......................................................................................................................... 7

1.6.8 How do I make a recovered machine recognize its subscription? .............................................................. 7

1.7 Initial Seeding FAQ ..................................................................................................................... 8

1.7.1 What is Initial Seeding? ................................................................................................................................... 8

1.7.2 Why would I want to use Initial Seeding? ..................................................................................................... 8

1.7.3 Is Initial Seeding a paid service? ..................................................................................................................... 8

1.7.4 What types of hard drive can I use for Initial Seeding? ................................................................................ 8

1.7.5 Can I send more than one backup under a single Initial Seeding license? ................................................. 8

1.7.6 Can I send backups taken from a number of machines on a single hard drive? ........................................ 8

1.7.7 How to buy an Initial Seeding license? .......................................................................................................... 9

1.7.8 How do I perform initial seeding? .................................................................................................................. 9

1.7.9 How to package a hard drive for shipment? ................................................................................................. 9

1.7.10 How do I track an Initial Seeding order status? .......................................................................................... 12

1.8 Large Scale Recovery FAQ ........................................................................................................13

1.8.1 What is Large Scale Recovery? ..................................................................................................................... 13

1.8.2 Why would I use Large Scale Recovery? ...................................................................................................... 13

1.8.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?......................................... 13

1.8.4 Is Large Scale Recovery a paid service? ....................................................................................................... 13

1.8.5 Can I perform large scale recovery on a different machine? ..................................................................... 13

1.8.6 Can I obtain backups taken from a number of machines on a single hard drive? ................................... 14

1.8.7 How to buy a Large Scale Recovery license? ............................................................................................... 14

1.8.8 How do I track a Large Scale Recovery order status? ................................................................................. 14

1.8.9 How to perform large scale recovery? ........................................................................................................ 14

1.9 Subscription lifecycle FAQ .......................................................................................................15

1.9.1 How do I access my account management webpage? .............................................................................. 15

1.9.2 Where do I find the subscriptions that I purchased? ................................................................................. 15

1.9.3 When does my subscription begin? ............................................................................................................. 15

1.9.4 What happens when my subscription expires? .......................................................................................... 15

1.9.5 How do I renew a subscription? ................................................................................................................... 15

1.9.6 What is the “Group” column for? ................................................................................................................ 16

1.9.7 Can I revoke a subscription from a machine? ............................................................................................. 17

1.9.8 Can I cancel my subscription? ...................................................................................................................... 17