User manual
Table Of Contents
- 1 Introduction to Acronis Cloud Backup
- 1.1 What is Acronis Cloud Backup?
- 1.2 What data can I back up and recover?
- 1.3 How long will my backups be kept in the cloud storage?
- 1.4 How do I secure my data?
- 1.5 Supported operating systems and virtualization products
- 1.6 Backup and recovery FAQ
- 1.6.1 What backup methods are available?
- 1.6.2 What recovery methods are available?
- 1.6.3 Is the cloud storage available under Acronis bootable media?
- 1.6.4 Can I use Acronis Universal Restore when recovering a system from the cloud storage?
- 1.6.5 What if a network connection is lost during cloud backup or recovery?
- 1.6.6 What happens if I run out of space?
- 1.6.7 What is the cleanup task for?
- 1.6.8 How do I make a recovered machine recognize its subscription?
- 1.7 Initial Seeding FAQ
- 1.7.1 What is Initial Seeding?
- 1.7.2 Why would I want to use Initial Seeding?
- 1.7.3 Is Initial Seeding a paid service?
- 1.7.4 What types of hard drive can I use for Initial Seeding?
- 1.7.5 Can I send more than one backup under a single Initial Seeding license?
- 1.7.6 Can I send backups taken from a number of machines on a single hard drive?
- 1.7.7 How to buy an Initial Seeding license?
- 1.7.8 How do I perform initial seeding?
- 1.7.9 How to package a hard drive for shipment?
- 1.7.10 How do I track an Initial Seeding order status?
- 1.8 Large Scale Recovery FAQ
- 1.8.1 What is Large Scale Recovery?
- 1.8.2 Why would I use Large Scale Recovery?
- 1.8.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?
- 1.8.4 Is Large Scale Recovery a paid service?
- 1.8.5 Can I perform large scale recovery on a different machine?
- 1.8.6 Can I obtain backups taken from a number of machines on a single hard drive?
- 1.8.7 How to buy a Large Scale Recovery license?
- 1.8.8 How do I track a Large Scale Recovery order status?
- 1.8.9 How to perform large scale recovery?
- 1.9 Subscription lifecycle FAQ
- 1.9.1 How do I access my account management webpage?
- 1.9.2 Where do I find the subscriptions that I purchased?
- 1.9.3 When does my subscription begin?
- 1.9.4 What happens when my subscription expires?
- 1.9.5 How do I renew a subscription?
- 1.9.6 What is the “Group” column for?
- 1.9.7 Can I revoke a subscription from a machine?
- 1.9.8 Can I cancel my subscription?
- 2 Where do I start?
- 3 Choosing a subscription
- 4 Software installation
- 5 Activating cloud backup subscriptions
- 6 Backup to the cloud storage
- 7 Accessing backups stored in the cloud storage
- 8 Operations with backups stored in the cloud storage
- 9 Recovery from the cloud storage
- 10 Retrieving files from the cloud storage by using a web browser
- 11 Limitations of the cloud storage
- 12 Technical Support
- 13 Glossary
- Activate a subscription
- Activated subscription
- Assign a subscription to a machine
- Assigned subscription
- Available subscription
- Extra service
- Increase storage quota
- Initial Seeding
- Large Scale Recovery
- License
- Reassign a subscription
- Registration code
- Renew a subscription
- Storage quota
- Subscription
- Subscription period
- Unassign a subscription
17 Copyright © Acronis International GmbH, 2002-2014
1.9.7 Can I revoke a subscription from a machine?
You cannot return an activated subscription to the list of available subscriptions, but you can reassign
(p. 21) it to a different machine in Acronis Backup GUI.
1.9.8 Can I cancel my subscription?
Just wait until the subscription expires. Refunds are not available for the cloud backup subscriptions.
2 Where do I start?
Go to http://www.acronis.com/my/cloud-backup/corporate and log in to your account (create one if
you are not registered). This is your account management webpage. Here you can get a trial
subscription, locate an Acronis partner or buy subscriptions online. The newly obtained subscriptions
are listed as available subscriptions on the Manage subscriptions tab.
If you purchased your subscriptions from an Acronis partner, register them manually using the Enter
new registration code link. The registration codes come with the purchase confirmation e-mail.
Next, install Acronis software (p. 18) (if not yet installed) and activate (p. 20) the subscriptions on the
machines that you want to back up. After that, you can start backing up (p. 22) to Acronis Cloud
Storage.
3 Choosing a subscription
Volume subscriptions
A volume subscription enables you to back up an unlimited number of machines running any
supported operating system (p. 5). All backed up machines share a common storage quota. The
subscription period begins at the time of purchase.
Subscriptions for PC
A subscription for PC enables you to back up a single workstation (a machine running a non-server
Windows operating system). The storage quota applies only to this machine. The subscription period
begins when the subscription is activated on the machine.
If you doubt whether a machine is a server or a workstation, refer to the list of the supported
operating systems (p. 5).
Trial subscriptions
You can get one free subscription per account. The trial subscription enables you to back up a single
machine. The subscription period is limited to one month.
Obtaining a trial subscription is possible until you buy a paid subscription. You can use a trial
subscription along with paid ones. The same expiration rules apply to trial and paid subscriptions.
To continue using the service after the trial subscription expires, buy a subscription, and then renew
the trial subscription specifying the paid subscription. Your backed up data will be kept. Regular
backups of your machines will continue uninterrupted. The service will not need to perform a new
full backup.