User manual
Table Of Contents
- 1 Introduction to Acronis Cloud Backup
- 1.1 What is Acronis Cloud Backup?
- 1.2 What data can I back up and recover?
- 1.3 How long will my backups be kept in the cloud storage?
- 1.4 How do I secure my data?
- 1.5 Supported operating systems and virtualization products
- 1.6 Backup and recovery FAQ
- 1.6.1 What backup methods are available?
- 1.6.2 What recovery methods are available?
- 1.6.3 Is the cloud storage available under Acronis bootable media?
- 1.6.4 Can I use Acronis Universal Restore when recovering a system from the cloud storage?
- 1.6.5 What if a network connection is lost during cloud backup or recovery?
- 1.6.6 What happens if I run out of space?
- 1.6.7 What is the cleanup task for?
- 1.6.8 How do I make a recovered machine recognize its subscription?
- 1.7 Initial Seeding FAQ
- 1.7.1 What is Initial Seeding?
- 1.7.2 Why would I want to use Initial Seeding?
- 1.7.3 Is Initial Seeding a paid service?
- 1.7.4 What types of hard drive can I use for Initial Seeding?
- 1.7.5 Can I send more than one backup under a single Initial Seeding license?
- 1.7.6 Can I send backups taken from a number of machines on a single hard drive?
- 1.7.7 How to buy an Initial Seeding license?
- 1.7.8 How do I perform initial seeding?
- 1.7.9 How to package a hard drive for shipment?
- 1.7.10 How do I track an Initial Seeding order status?
- 1.8 Large Scale Recovery FAQ
- 1.8.1 What is Large Scale Recovery?
- 1.8.2 Why would I use Large Scale Recovery?
- 1.8.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?
- 1.8.4 Is Large Scale Recovery a paid service?
- 1.8.5 Can I perform large scale recovery on a different machine?
- 1.8.6 Can I obtain backups taken from a number of machines on a single hard drive?
- 1.8.7 How to buy a Large Scale Recovery license?
- 1.8.8 How do I track a Large Scale Recovery order status?
- 1.8.9 How to perform large scale recovery?
- 1.9 Subscription lifecycle FAQ
- 1.9.1 How do I access my account management webpage?
- 1.9.2 Where do I find the subscriptions that I purchased?
- 1.9.3 When does my subscription begin?
- 1.9.4 What happens when my subscription expires?
- 1.9.5 How do I renew a subscription?
- 1.9.6 What is the “Group” column for?
- 1.9.7 Can I revoke a subscription from a machine?
- 1.9.8 Can I cancel my subscription?
- 2 Where do I start?
- 3 Choosing a subscription
- 4 Software installation
- 5 Activating cloud backup subscriptions
- 6 Backup to the cloud storage
- 7 Accessing backups stored in the cloud storage
- 8 Operations with backups stored in the cloud storage
- 9 Recovery from the cloud storage
- 10 Retrieving files from the cloud storage by using a web browser
- 11 Limitations of the cloud storage
- 12 Technical Support
- 13 Glossary
- Activate a subscription
- Activated subscription
- Assign a subscription to a machine
- Assigned subscription
- Available subscription
- Extra service
- Increase storage quota
- Initial Seeding
- Large Scale Recovery
- License
- Reassign a subscription
- Registration code
- Renew a subscription
- Storage quota
- Subscription
- Subscription period
- Unassign a subscription
16 Copyright © Acronis International GmbH, 2002-2014
To renew a volume subscription, you need a volume subscription. To renew a subscription for PC,
you need a subscription for PC or a volume subscription.
Subscriptions for virtual machines and for servers are now deprecated. You can renew them to a
volume subscription.
Volume subscriptions
To renew a volume subscription, go to the account management webpage, click Renew next to the
volume subscription, and then follow the on-screen instructions.
The new expiration date will appear in the Expires column.
If the new subscription has the same storage quota as the old one, the subscription periods will
be added together.
If the new subscription has a larger storage quota, the resulting subscription period will be
recalculated.
Subscriptions for PC
To renew a subscription for PC, go to the account management webpage, find the machine that you
want to renew the subscription for, click Renew next to the machine, and then follow the on-screen
instructions.
The new subscription will appear in the Next subscription column for the machine.
1.9.5.2 Renewing a number of activated subscriptions at once
This operation is possible if the appropriate number of new subscriptions are identical to the
currently used subscriptions.
Make sure the new subscriptions are available on your account management webpage. Then click
Renew all. The confirmation window will summarize which subscriptions will be renewed. If identical
subscriptions are not found for some of the machines, you have the option to cancel automatic
renewal and renew each subscription individually.
1.9.5.3 What does "Auto-renew" mean?
Auto-renewal means that when the current subscription expires, the next subscription will be
automatically selected from the available subscriptions. The next subscription must be identical to
the current subscription.
If an identical subscription is not found, auto-renewal will not take place and your backups may fail.
No subscriptions will be bought automatically. Only those subscriptions available at the time of
auto-renewal can be used. You can select auto-renewal for each individual subscription or set up bulk
auto-renewal of all of the activated subscriptions you have.
1.9.6 What is the “Group” column for?
So you can apply actions, such as Renew all or Auto-renew all, to your selection of the subscriptions.
Specify the desired group name, for example, SalesDept, near each of the subscriptions you want to
group. Click the Group column header to sort the subscriptions and then apply the desired actions to
the group.