User manual
Table Of Contents
- 1 Introduction to Acronis Cloud Backup
- 1.1 What is Acronis Cloud Backup?
- 1.2 What data can I back up and recover?
- 1.3 How long will my backups be kept in the cloud storage?
- 1.4 How do I secure my data?
- 1.5 Supported operating systems and virtualization products
- 1.6 Backup and recovery FAQ
- 1.6.1 What backup methods are available?
- 1.6.2 What recovery methods are available?
- 1.6.3 Is the cloud storage available under Acronis bootable media?
- 1.6.4 Can I use Acronis Universal Restore when recovering a system from the cloud storage?
- 1.6.5 What if a network connection is lost during cloud backup or recovery?
- 1.6.6 What happens if I run out of space?
- 1.6.7 What is the cleanup task for?
- 1.6.8 How do I make a recovered machine recognize its subscription?
- 1.7 Initial Seeding FAQ
- 1.7.1 What is Initial Seeding?
- 1.7.2 Why would I want to use Initial Seeding?
- 1.7.3 Is Initial Seeding a paid service?
- 1.7.4 What types of hard drive can I use for Initial Seeding?
- 1.7.5 Can I send more than one backup under a single Initial Seeding license?
- 1.7.6 Can I send backups taken from a number of machines on a single hard drive?
- 1.7.7 How to buy an Initial Seeding license?
- 1.7.8 How do I perform initial seeding?
- 1.7.9 How to package a hard drive for shipment?
- 1.7.10 How do I track an Initial Seeding order status?
- 1.8 Large Scale Recovery FAQ
- 1.8.1 What is Large Scale Recovery?
- 1.8.2 Why would I use Large Scale Recovery?
- 1.8.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?
- 1.8.4 Is Large Scale Recovery a paid service?
- 1.8.5 Can I perform large scale recovery on a different machine?
- 1.8.6 Can I obtain backups taken from a number of machines on a single hard drive?
- 1.8.7 How to buy a Large Scale Recovery license?
- 1.8.8 How do I track a Large Scale Recovery order status?
- 1.8.9 How to perform large scale recovery?
- 1.9 Subscription lifecycle FAQ
- 1.9.1 How do I access my account management webpage?
- 1.9.2 Where do I find the subscriptions that I purchased?
- 1.9.3 When does my subscription begin?
- 1.9.4 What happens when my subscription expires?
- 1.9.5 How do I renew a subscription?
- 1.9.6 What is the “Group” column for?
- 1.9.7 Can I revoke a subscription from a machine?
- 1.9.8 Can I cancel my subscription?
- 2 Where do I start?
- 3 Choosing a subscription
- 4 Software installation
- 5 Activating cloud backup subscriptions
- 6 Backup to the cloud storage
- 7 Accessing backups stored in the cloud storage
- 8 Operations with backups stored in the cloud storage
- 9 Recovery from the cloud storage
- 10 Retrieving files from the cloud storage by using a web browser
- 11 Limitations of the cloud storage
- 12 Technical Support
- 13 Glossary
- Activate a subscription
- Activated subscription
- Assign a subscription to a machine
- Assigned subscription
- Available subscription
- Extra service
- Increase storage quota
- Initial Seeding
- Large Scale Recovery
- License
- Reassign a subscription
- Registration code
- Renew a subscription
- Storage quota
- Subscription
- Subscription period
- Unassign a subscription
13 Copyright © Acronis International GmbH, 2002-2014
specified). If a prepaid shipping label was not provided with the media, the media will be
discarded.
[Occasional] The order is on hold – Your order was placed on hold due to technical difficulties
processing the order. Acronis is working on resolving these issues.
[Occasional] The order has been cancelled – The order had been cancelled before the media was
shipped, so returning the media is not required.
[Occasional] The order has been cancelled. The media has been returned (or: Returning the
media was not requested) – The order was cancelled while the media was in the datacenter. The
media has been shipped back (the carrier and the tracking number are specified). If a prepaid
shipping label was not provided with the media, the media will be discarded.
1.8 Large Scale Recovery FAQ
This section explains what Large Scale Recovery is, why you would want to use it and provides some
usage details.
1.8.1 What is Large Scale Recovery?
Large Scale Recovery is an extra service that enables you to obtain a copy of the backups you have in
the cloud storage. You can then recover data from this copy.
Once you order Large Scale Recovery for a particular machine, Acronis sends you a USB hard disk
drive with all of the backups made from this machine. You can recover data directly from the disk or
copy the backups to a local or network folder.
1.8.2 Why would I use Large Scale Recovery?
In the event of a disaster or the need to recover large volumes of data or the entire machines quickly,
this service helps you save time and network traffic. Recovering hundreds of gigabytes over the
Internet may take days. This process will deliver a faster recovery.
1.8.3 Do I need to perform initial seeding to be able to use Large
Scale Recovery?
No, these services are independent.
1.8.4 Is Large Scale Recovery a paid service?
Yes, you need to buy one Large Scale Recovery license per machine. The license enables you to get a
disk with all of the currently available backups of this machine. To obtain backups that will be created
in the future, you will need a new Large Scale Recovery license.
1.8.5 Can I perform large scale recovery on a different machine?
Yes. You can recover the data an unlimited number of times on any machine you wish. Acronis
Universal Restore is included to help you recover an operating system to dissimilar hardware.