User manual
Table Of Contents
- 1 Administrator's Guide
- 2 User's Guide
- 2.1 About the backup service
- 2.2 Software requirements
- 2.3 Activating the backup account
- 2.4 Accessing the backup service
- 2.5 Installing the software
- 2.6 Backup console views
- 2.7 Backup
- 2.8 Recovery
- 2.9 Operations with backups and backup plans
- 2.10 Troubleshooting
- 3 Glossary
7 Copyright © Acronis International GmbH, 2002-2015
Access the backup management console
Create a report about the service usage
For information about how to back up and recover data, refer to the User's Guide (p. 12).
1.3.1 Activating an administrator account
After signing the partnership agreement or signing up for the backup service, you will receive an
email message containing the following information:
An account activation link. Click the link and set the password for the administrator account.
Remember your login that is shown on the account activation page.
A link to the account management console login page. Use this link to access the console in
future. The login and password are the same as in the previous step.
Download links for the installation packages and documentation.
1.3.2 Creating a group
A VAR/MSP group is normally created for each partner that signs the partnership agreement.
An EUC group is normally created for each organization that signs up for the backup service.
You may want to create a new Unit group within a EUC group when expanding the backup service to
a new organizational unit.
To create a group
1. Log in to the account management console.
2. Select a group in which you want to create the new group.
3. On the bottom of the Groups pane, click "+".
4. In Name, specify a name for the new group.
5. [Optional] In Identifier, type a string that will act as the identifier for the group. This identifier
will appear in monthly reports, together with the group's usage data. You can use this identifier
to refer to this group in other software, such as in your billing or monitoring systems.
The identifier can consist of up to 256 Unicode characters (for example, numbers and Latin
letters). It does not need to be unique across groups.
6. In Type, select the type of the new group. The available types depend on the parent group type.
7. [Only when creating an EUC group] In Mode, select whether the group is using the backup
service in the trial mode or in the production mode. Monthly service usage reports do not
include usage data for trial-mode groups.
Important If you switch the mode from trial to production in the middle of a month, the entire month will
be included in the monthly service usage report. For this reason, we recommend that you switch the mode
on the 1st day of a month. The mode is automatically switched to production when a group remains in the
backup service for one full month.
8. In Language, select the default language of notifications, reports, and backup software that will
be used within this group.
9. [Only when creating an EUC group] In Storage, choose the data center where the backups will be
kept.
Detailed information about the data centers is available on the Storage tab, when the EUC's
parent group is selected in the Groups list. Click Add on the Storage tab to find information
about organizing a backup storage in your own data center.