2011
Table Of Contents
- Acronis Internet Security 2011
- Table of Contents
- Getting Started
- Configuration and Management
- 9. General Settings
- 10. Antivirus Protection
- 10.1. Real-time Protection
- 10.2. On-demand Scanning
- 10.3. Configuring Scan Exclusions
- 10.4. Quarantine Area
- 11. Antiphishing Protection
- 12. Search Advisor
- 13. Antispam
- 14. Parental Control
- 15. Privacy Control
- 16. Firewall
- 17. Vulnerability
- 18. Chat Encryption
- 19. File Encryption
- 20. Game / Laptop Mode
- 21. Home Network
- 22. Update
- How To
- Troubleshooting and Getting Help
- 29. Troubleshooting
- 29.1. Scan Doesn't Start
- 29.2. I Can no Longer Use an Application
- 29.3. I Cannot Connect to the Internet
- 29.4. I Cannot Use a Printer
- 29.5. I Cannot Share Files with Another Computer
- 29.6. My Internet Is Slow
- 29.7. How to Update Acronis Internet Security on a Slow Internet Connection
- 29.8. Acronis Internet Security Services Are Not Responding
- 29.9. Antispam Filter Does Not Work Properly
- 30. Removing Malware from Your System
- 30.1. What to Do When Acronis Internet Security Finds Viruses on Your Computer?
- 30.2. If Your System Does Not Start
- 30.3. How Do I Clean a Virus in an Archive?
- 30.4. How Do I Clean a Virus in an E-Mail Archive?
- 30.5. What to Do When Acronis Internet Security Detected a Clean File as Infected?
- 30.6. How to Clean the Infected Files from System Volume Information
- 30.7. What Are the Password-Protected Files in the Scan Log?
- 30.8. What Are the Skipped Items in the Scan Log?
- 30.9. What Are the Over-Compressed Files in the Scan Log?
- 30.10. Why Did Acronis Internet Security Automatically Delete an Infected File?
- 31. Support
- 32. Useful Information
- 29. Troubleshooting
- Glossary
Acronis Internet Security Could Not Solve Some Issues
In most cases Acronis Internet Security successfully disinfects the infected files it
detects or it isolates the infection. However, there are issues that cannot be solved
automatically. For more information and instructions on how to remove malware
manually, please refer to
“Removing Malware from Your System” (p. 164).
Acronis Internet Security Detected Suspect Files
Suspect files are files detected by the heuristic analysis as potentially infected with
malware the signature of which has not been released yet.
If suspect files were detected during the scan, you will be requested to submit them
to the Acronis Internet Security Lab. Click OK to send these files to the Acronis
Internet Security Lab for further analysis.
10.2.3. Viewing Scan Logs
Each time you perform a scan, a scan log is created. The scan log contains detailed
information about the logged scanning process, such as scanning options, the
scanning target, the threats found and the actions taken on these threats.
You can open the scan log directly from the scan wizard, once the scan is completed,
by clicking Show Log.
To check scan logs at a later time:
1. Open Acronis Internet Security.
2. Click the View Logs link in the bottom-right corner of the window.
3. Click Antivirus on the left-side menu.
4. In the On-demand Tasks section, you can check what scans have been
performed recently. Double-click the events in the list to see more details. To
open the scan log, click View Scan Log. The scan log will open in your default
web browser.
To delete a log entry, right-click it and select Delete.
10.2.4. Managing Existing Scan Tasks
Acronis Internet Security comes with several tasks, created by default, which cover
common security issues. You can also create your own customized scan tasks. For
more information, please refer to “How Do I Create a Custom Scan Task?” (p. 142).
To manage the existing scan tasks:
1. Open Acronis Internet Security, click Options in the upper-right corner of the
window and choose Expert View.
2. Go to Antivirus > Virus Scan.
Antivirus Protection
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