2011
Table Of Contents
- Acronis Internet Security 2011
- Table of Contents
- Getting Started
- Configuration and Management
- 9. General Settings
- 10. Antivirus Protection
- 10.1. Real-time Protection
- 10.2. On-demand Scanning
- 10.3. Configuring Scan Exclusions
- 10.4. Quarantine Area
- 11. Antiphishing Protection
- 12. Search Advisor
- 13. Antispam
- 14. Parental Control
- 15. Privacy Control
- 16. Firewall
- 17. Vulnerability
- 18. Chat Encryption
- 19. File Encryption
- 20. Game / Laptop Mode
- 21. Home Network
- 22. Update
- How To
- Troubleshooting and Getting Help
- 29. Troubleshooting
- 29.1. Scan Doesn't Start
- 29.2. I Can no Longer Use an Application
- 29.3. I Cannot Connect to the Internet
- 29.4. I Cannot Use a Printer
- 29.5. I Cannot Share Files with Another Computer
- 29.6. My Internet Is Slow
- 29.7. How to Update Acronis Internet Security on a Slow Internet Connection
- 29.8. Acronis Internet Security Services Are Not Responding
- 29.9. Antispam Filter Does Not Work Properly
- 30. Removing Malware from Your System
- 30.1. What to Do When Acronis Internet Security Finds Viruses on Your Computer?
- 30.2. If Your System Does Not Start
- 30.3. How Do I Clean a Virus in an Archive?
- 30.4. How Do I Clean a Virus in an E-Mail Archive?
- 30.5. What to Do When Acronis Internet Security Detected a Clean File as Infected?
- 30.6. How to Clean the Infected Files from System Volume Information
- 30.7. What Are the Password-Protected Files in the Scan Log?
- 30.8. What Are the Skipped Items in the Scan Log?
- 30.9. What Are the Over-Compressed Files in the Scan Log?
- 30.10. Why Did Acronis Internet Security Automatically Delete an Infected File?
- 31. Support
- 32. Useful Information
- 29. Troubleshooting
- Glossary
Should those contents be extracted, Acronis Internet Security's real-time scanner
would automatically scan them to keep your computer protected. If you want to
scan those files with Acronis Internet Security, you have to contact the product
manufacturer in order to provide you with more details on those files.
Our recommendation to you is to ignore those files because they are not a threat
for your system.
30.8. What Are the Skipped Items in the Scan Log?
All files that appear as Skipped in the scan report are clean.
For increased performance, Acronis Internet Security does not scan files that have
not changed since the last scan.
30.9. What Are the Over-Compressed Files in the Scan Log?
The over-compressed items are elements which could not be extracted by the
scanning engine or elements for which the decryption time would have taken too
long making the system unstable.
Overcompressed means that Acronis Internet Security skipped scanning within that
archive because unpacking it proved to take up too many system resources. The
content will be scanned on real time access if needed.
30.10. Why Did Acronis Internet Security Automatically Delete
an Infected File?
If an infected file is detected, Acronis Internet Security will automatically attempt
to disinfect it. If disinfection fails, the file is moved to quarantine in order to contain
the infection.
For particular types of malware, disinfection is not possible because the detected
file is entirely malicious. In such cases, the infected file is deleted from the disk.
This is usually the case with installation files that are downloaded from untrustworthy
websites. If you find yourself in such a situation, download the installation file from
the manufacturer's website or other trusted website.
Removing Malware from Your System
170