2011

1. Open Acronis Internet Security, click Options in the upper-right corner of the
window and choose Expert View.
2. Click Antispam on the left-side menu.
3. Click the Status tab.
4. Click Manage Friends. A configuration window will appear.
5. Type the e-mail address you always want to receive e-mail messages from and
click the button to add the address to the Friends List.
6. Click OK to save the changes and close the window.
Indicate Detection Errors
If you are using a supported mail client, you can easily correct the antispam filter
(by indicating which e-mail messages should not have been marked as [spam]).
Doing so will considerably improve the efficiency of the antispam filter. Follow these
steps:
1. Open your mail client.
2. Go to the junk mail folder where spam messages are moved.
3. Select the legitimate message incorrectly marked as [spam] by Acronis Internet
Security.
4.
Click the
Add Friend button on the Acronis Internet Security antispam toolbar
to add the sender to the Friends list. You may need to click OK to acknowledge.
You will always receive e-mail messages from this address no matter what they
contain.
5. Click the Not Spam button on the Acronis Internet Security antispam toolbar
(normally located in the upper part of the mail client window). This indicates to
the Learning Engine that the selected message is not spam. The e-mail message
will be moved to the Inbox folder. The next e-mail messages that fit the same
patterns will no longer be marked as [spam].
Decrease Antispam Protection Level
To decrease the antispam protection level, follow these steps:
1. Open Acronis Internet Security, click Options in the upper-right corner of the
window and choose Expert View.
2. Click Antispam on the left-side menu.
3. Click the Status tab.
4. Move the slider lower on the scale.
It is recommended to decrease protection by just one level and then wait enough
time to evaluate the results. If many legitimate e-mail messages are still being
Troubleshooting
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