2011
Table Of Contents
- Acronis Internet Security 2011
- Table of Contents
- Getting Started
- Configuration and Management
- 9. General Settings
- 10. Antivirus Protection
- 10.1. Real-time Protection
- 10.2. On-demand Scanning
- 10.3. Configuring Scan Exclusions
- 10.4. Quarantine Area
- 11. Antiphishing Protection
- 12. Search Advisor
- 13. Antispam
- 14. Parental Control
- 15. Privacy Control
- 16. Firewall
- 17. Vulnerability
- 18. Chat Encryption
- 19. File Encryption
- 20. Game / Laptop Mode
- 21. Home Network
- 22. Update
- How To
- Troubleshooting and Getting Help
- 29. Troubleshooting
- 29.1. Scan Doesn't Start
- 29.2. I Can no Longer Use an Application
- 29.3. I Cannot Connect to the Internet
- 29.4. I Cannot Use a Printer
- 29.5. I Cannot Share Files with Another Computer
- 29.6. My Internet Is Slow
- 29.7. How to Update Acronis Internet Security on a Slow Internet Connection
- 29.8. Acronis Internet Security Services Are Not Responding
- 29.9. Antispam Filter Does Not Work Properly
- 30. Removing Malware from Your System
- 30.1. What to Do When Acronis Internet Security Finds Viruses on Your Computer?
- 30.2. If Your System Does Not Start
- 30.3. How Do I Clean a Virus in an Archive?
- 30.4. How Do I Clean a Virus in an E-Mail Archive?
- 30.5. What to Do When Acronis Internet Security Detected a Clean File as Infected?
- 30.6. How to Clean the Infected Files from System Volume Information
- 30.7. What Are the Password-Protected Files in the Scan Log?
- 30.8. What Are the Skipped Items in the Scan Log?
- 30.9. What Are the Over-Compressed Files in the Scan Log?
- 30.10. Why Did Acronis Internet Security Automatically Delete an Infected File?
- 31. Support
- 32. Useful Information
- 29. Troubleshooting
- Glossary
The window presents the current network / Internet activity in real-time. As
connections or ports are closed, you can see that the corresponding statistics are
dimmed and that, eventually, they disappear. The same thing happens to all statistics
corresponding to an application which generates traffic or has open ports and which
you close.
For a comprehensive list of events regarding the Firewall module usage
(enabling/disabling firewall, traffic blocking, modifying settings) or generated by
the activities detected by this module (scanning ports, blocking connection attempts
or traffic according to the rules) view the Acronis Internet Security Firewall log file
by clicking Show Log. The file is located in the Common Files folder of the current
Windows user, under the path: ...Acronis Internet Security\Acronis
Internet Security Firewall\bdfirewall.txt.
If you want the log to contain more information, select Increase log verbosity.
16.6. Troubleshooting Firewall
In case you experience an issue you suspect is caused by the Acronis Internet
Security Firewall, a Troubleshoot Wizard is available to help you solve it.
To start the wizard, open Acronis Internet Security and, depending on the user
interface view mode, proceed as follows:
Intermediate View
Go to the Security tab and click Configure Firewall in the Quick Tasks area
on the left side of the window. Select the Settings tab in the new window that
appears and click Troubleshoot.
Expert View
Go to Firewall > Settings and click Troubleshoot.
The wizard can help you quickly solve the following connectivity problems commonly
associated with the firewall configuration:
● I am trying to print and the action fails.
● I am trying to access a computer in my network and the action fails.
● I am trying to access the Internet and the action fails.
If none of the situations describes the problem you are experiencing, select Other
Firewall Problem to open the Support Tool window.
For more information on this wizard, please refer to the Troubleshooting section of
this guide
Firewall
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