Product data

DeltaV Whitepaper
May 2013 – Page 6 Backup and Recovery FAQs
Introduction
The Backup and Recovery application is an easy to use, easy to manage data backup and disaster recovery
solution for your DeltaV system, AMS Suite (AMS Device Manager and AMS Machinery Manager) and other
critical information. Sold and supported by Emerson, the Backup and Recovery application is based on the
industry leading Acronis Backup & Recovery software. The Backup and Recovery application includes standard
backup plan templates for all DeltaV workstation types and the AMS Suite.
General Information
Why was Backup and Recovery developed?
Backup and Recovery was developed to meet customer demand for an Emerson supported data backup and
recovery solution. Backup and Recovery was the first product released from the User Driven Enhancements
Program (UDEP).
Is Backup and Recovery an Emerson standard product?
Yes. Backup and Recovery is sold and supported by Emerson.
How do I get technical support for Backup and Recovery?
Technical support for Backup and Recovery is provided under your DeltaV system Foundation Support or
Guardian Support agreement. If you have Foundation or Guardian Support, you call the Global Service Center for
support just like any other DeltaV product.
Can I use Backup and Recovery to back up data on non-Emerson PCs?
Backup and Recovery is intended to provide a backup and recovery solution for Emerson systems and associated
data. Backup and Recovery is capable of backing up data on non-Emerson PCs, but it is recommended that
Backup and Recovery only be used to backup non-Emerson data related to the operation of the DeltaV system
and/or AMS Suite. To backup data on non-Emerson PCs that are not associated with the operation of the DeltaV
system or AMS Suite, it is recommended you contact your local Acronis sales representative.
What version of the Acronis Backup & Recovery software is used?
Backup and Recovery v1.2 uses Acronis Backup & Recovery 11 Advanced Server and Advanced Workstation
and Acronis Backup and Recovery 10 OEM Server and Workstation. Backup and Recovery v2.3 uses Acronis
Backup & Recovery 11.5 Advanced Server and Advanced Workstation. Backup and Recovery v2.3 replaces
Backup and Recovery v1.2.
What versions of the DeltaV system can I use Backup and Recovery?
Backup and Recovery v2.3 can be used with DeltaV v9.3.1, v10.3.1, v11.3.1, and v12.3.
What operating systems are supported?
Backup and Recovery can be used on the same versions of the Microsoft Windows client and server operating
systems as approved for use on the DeltaV system versions that are compatible with Backup and Recovery.
Does Backup and Recovery replace the Critical Data Backup Application?
Yes. Backup and Recovery is a functional replacement for the Critical Data Backup Application (CDBA).
I am currently using CDBA. How do I upgrade to Backup and Recovery?
CDBA customers should contact their local Emerson sales offices for details on upgrading CDBA to Backup and
Recovery.