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DeltaV Whitepaper
May 2013 – Page 13 Backup and Recovery FAQs
I want to use Universal Restore and Deduplication on selected workstations. Can I
license these optional features only on certain workstations?
Yes. In your backup system, you can have a some workstations and servers with the only the base license, some
with the base license plus Universal Restore, and some with the base license plus Universal Restore and
Deduplication. The License Server will accept a combination of agents with and without these optional features.
Note the Backup and Recovery licenses are sold in the bundles as shown in the table above. The Universal
Restore and Deduplication options must be purchased with the base license. You cannot purchase these optional
features later and add them to the base license. If you think you might need Universal Restore and/or
Deduplication at some point in the future, you should purchase these optional features with the base license. If
you purchase the Backup and Recovery Server base license now and want to add Universal Restore later, you
will need to purchase a new license for Backup and Recovery Server with Universal Restore.
How do I order the Backup and Recovery licenses?
The Backup and Recovery ordering process occurs in two steps. The first step is to place an order for the Backup
and Recovery licenses and media pack. The second step is to provide information to Emerson for creation of your
license keys.
For the first step, order the media pack and licenses for the number of workstations and servers that require
backup. You will receive the Backup and Recovery media pack and a license certificate for each workstation and
server license ordered. The media pack includes the installation DVD and is required for installation of the Backup
and Recovery software. For each Backup and Recovery order, it is expected that at least one copy of the media
pack is ordered along with the licenses for the workstations and servers that require backup.
For the second step, using the DVD, install the Backup License Utility on the PC where you want to manage your
Backup and Recovery licenses. Run the Backup License Utility to generate a license order code that is unique to
the license server PC. Email the following information to Emerson at
[e-mail] to
receive your license keys:
 The license order code
 The Emerson sales order number
 The DeltaV system ID
 The serial number of each license ordered as found on the license certificate
Within the next business day, you will receive by return email an encrypted license file containing your Backup
and Recovery license keys. Detailed instructions on the Backup and Recovery software installation and licensing
process are provided in the installation guide included on the Backup and Recovery DVD.
Once I have my Backup and Recovery licenses, how do I apply the licenses?
Once you have received the encrypted license file from Emerson that includes your license keys, copy the license
file to the license server PC and launch the Backup License Utility. From the Backup License Utility, browse to the
license file and select Export Licenses which will decrypt the license file and create a text file with your the license
keys. During the installation process, you will use this text file to apply the licenses to the license server. More
details on the licensing process can be found in the installation guide included on the Backup and Recovery DVD.