User guide

 If your archives are encrypted or password-protected, you will need to enter the password set by

you or your colleague during backup. Acronis does not know the password to your archives.

Recovering data

Note: The following steps assume that the system is bootable and that the agent is operational on the machine.

In case the system is corrupted, you must use a bootable media. To recover the system, boot the machine using

this media and perform similar steps.

1. Attach the hard drive you received to the machine that you want to recover. Or, you can copy

this hard drive's contents to a network share accessible from this machine.

2. Connect the console to the machine that you want to recover.

3. Click Recover.

4. Click Select data and then click Browse. Browse to the attached disk or the network share. Click

OK to confirm your selection.

5. Continue as described in Recovering volumes online (p. 30) starting from step 5.

For detailed information about recovery please refer to the context-sensitive help.

13 Retrieving files from the online storage by using

a Web browser

By using a Web browser, you can browse Acronis Online Backup Storage, view contents of file-level

archives, and download the selected files and folders.

The following browsers support these operations:

 Internet Explorer 7 or later

 Mozilla Firefox 3.5 or later

 Google Chrome 10 or later

 Safari 5.0.5 or later

To retrieve files from the online storage:

1. Go to the account management Web page (p. 15) and click Retrieve files from the online

storage. You will see the list of the machines backed up by using the specified account.

2. Click the name of the machine whose data you want to retrieve. The software displays both

file-level and disk-level archives of this machine's data.

Note for users of the Initial Seeding (p. 36) service. While an initial seeding backup is being

uploaded from your hard drive to Acronis Online Backup Storage, the backup is visible but its

data is not retrievable.

3. Click the required file-level archive. If prompted, enter the archive password. The software

displays all of files and folders that were ever backed up to this archive.

4. If necessary, browse to the required folder or use search to obtain the list of the required files

and folders.

Details. The search string can contain one or more wildcard characters * and ?.

5. Do one of the following:

 To get the latest version of a single file or folder, simply click its name.

 To get the latest versions of multiple files and folders, select the check boxes to the left of

them and click the green Recover button.