User guide

auto-renewal can be used. You can select auto-renewal for each individual subscription or set up bulk

auto-renewal of all of the activated subscriptions you have.

1.9.6 How do I increase a storage quota for a machine?

Replace the subscription assigned to the machine with another subscription that has a larger storage

quota. The new subscription has the same type as the old one. For example, you can replace a

workstation subscription only with another workstation subscription with a larger quota.

The storage quota increase is free of charge. After the completion, the operation cannot be reverted.

The new subscription will have a lesser subscription period. It is calculated in the following way:

Pn = Po * (Qo / Qn)

where

 Pn – new subscription remaining period

 Po – old subscription remaining period

 Qo – old subscription storage quota

 Qn – new subscription storage quota.

Example. You have a 250 GB subscription and you decide to increase its storage quota 2 months

before the subscription expiration. The new subscription storage quota is 500 GB. So, the new

subscription remaining period will be

Pn = 2 months * (250 GB / 500 GB) = 1 month

To increase a storage quota

1. Go to the account management Web page.

2. Select the machine for which you want to increase a storage quota, and then click Increase.

3. If the existing subscription has the maximum available storage quota for this subscription type,

the software notifies you. Otherwise, select the new storage quota.

4. Click Increase, and then click OK to confirm the operation.

1.9.7 What is the “Group” column for?

So you can apply actions, such as Renew all or Auto-renew all, to your selection of the subscriptions.

Specify the desired group name, for example, SalesDept, near each of the subscriptions you want to

group. Click the Group column header to sort the subscriptions and then apply the desired actions to

the group.

1.9.8 Can I revoke a subscription from a machine?

You cannot return an activated subscription to the list of available subscriptions, but you can reassign

(p. 24) it to a different machine in Acronis Backup & Recovery 11.5 GUI.

1.9.9 Can I cancel my subscription?

Just wait until the subscription expires. Refunds are not available for the online backup subscriptions.