Operation Manual

403 Copyright © Acronis International GmbH, 2002-2015
Event tracing parameters
In Windows, the events occurring in Acronis Backup can be recorded into the event log, a file, or
both.
Each event has a level from zero to five based on the event's severity, as shown in the following
table:
Level
Name
Description
0
Unknown
Event whose level of severity is unknown or
not applicable
1
Debug
Event used for debug purposes
2
Information
Informational event, such as one about the
successful completion of an operation or
startup of a service
3
Warning
Event which is a possible impending problem,
such as low free space in a vault
4
Error
Event that resulted in a loss of data or
functionality
5
Critical
Event that resulted in the termination of a
process such as the agent's process
Event tracing parameters are specified as the following settings in the administrative template:
File Trace Minimal Level
Description: Specifies the minimum severity level of events to be recorded in the file. Only events
of levels greater than or equal to File Trace Minimal Level will be recorded.
Possible values: Any severity level from Unknown through Critical, or Blocked to not record any
events
Default value: 2 (meaning that events with severity levels two through five will be recorded)
The log files are located inside the folder %ALLUSERSPROFILE%\Application Data\Acronis (in
Windows XP and Server 2003) or %PROGRAMDATA%\Acronis (in Windows Vista and later
versions of Windows), in the Logs subfolder for the particular component.
Win32 Trace Minimal Level
Description: Specifies the minimum severity level of events to be recorded in the System event
log. Only events of levels greater than or equal to Win32 Trace Minimal Level will be recorded.
Possible values: Any severity level from Unknown through Critical, or Blocked to not record any
events
Default value: 4 (meaning that events about errors and critical errors will be recorded)
Customer Experience Program
Specifies whether the machine where the Acronis Backup component is installed will participate
in the Customer Experience Program.
Select one of the following:
Not Configured
By default, the machine does not participate in the Customer Experience Program.
Enabled
In Enable sending reports to Acronis, select one of the following: