Administrator's Guide
Table Of Contents
- 1 Administrator's Guide
- 1.1 About this document
- 1.2 Introduction to Acronis Backup Advanced for vCloud
- 1.3 Installing Acronis Backup Advanced for vCloud
- 1.3.1 Preparation
- 1.3.2 Installing and configuring RabbitMQ Server
- 1.3.3 Installing Acronis Backup Management Server
- 1.3.4 Using the management console
- 1.3.5 Integrating the management server with vCenter Server
- 1.3.6 Deploying Agent for VMware
- 1.3.7 Installing Acronis Backup Agent for vCloud
- 1.3.8 Configuring Acronis Backup Agent for vCloud
- 1.3.9 Checking network connections
- 1.3.10 Updating to a new version
- 1.3.11 Uninstallation
- 1.4 Logging in to the backup service
- 1.5 Administering organizations
- 1.6 Configuring the backup service
- 1.7 Generating usage reports
- 1.8 Collecting logs
- 1.9 Advanced cases
- 1.10 Security and customization
- 2 User's Guide
- 3 Terminology reference
35 Copyright © Acronis International GmbH, 2002-2014
To collect logs by using the web interface
1. Log in to the service.
2. Click Help -> Collect logs.
3. If prompted by your web browser, specify where to save the file.
If you cannot log in to the service because of a web server problem, you can collect logs by using a
script.
To collect logs by using a script
1. Log in as a root user to the machine with Agent for vCloud. The default credentials are:
User name: root
Password: Default0 (case-sensitive)
2. Run the following command to start the log collection tool:
/opt/acronis/vcd-agent/bin/sysinfo.sh
3. Specify the user name and password of a vCloud Director system administrator.
4. Specify where to save the file.
5. After the file is saved, copy it from the agent machine to an appropriate location by using, for
example, the sftp tool.
1.9 Advanced cases
This section describes how you can use Acronis Backup Advanced for vCloud in more advanced cases.
1.9.1 Disaster recovery of physical machines to vCloud
If an organization backs up its physical machines by using Acronis Backup, you can allow the
organization to store the resulting backups in their Acronis Backup Advanced for vCloud backup
storage.
To do this, expose the backup storage as a network share and let the organization administrator do
any of the following:
1. Back up the physical machines directly to the backup storage.
2. Replicate or move backups of physical machines to the backup storage, as part of Acronis Backup
backup plans.
3. Export the backups from their original location to the backup storage.
As a result, the organization administrator will see the backups of physical machines in the Acronis
Backup Advanced for vCloud interface. In case of a disaster, the organization administrator will be
able to recreate a physical server as a virtual machine in their vCloud organization.
1.9.2 Setting up deduplication
This section describes how to set up a storage in which data will be deduplicated across all
organizations, but users will see only backups from their organization.
Important Read the "Deduplication best practices" section of the Acronis Backup Help before setting up
deduplication.
Deduplication is supported by Acronis Backup Storage Node. The storage node requires a machine
with the following configuration: