User Guide User guide

ManualsBrandsAcronis ManualsSoftwareBackup Advanced (Cloud)

Table of contents

1 Introduction to Acronis Cloud Backup ...............................................................................4

1.1 What is Acronis Cloud Backup? ................................................................................................. 4

1.2 What data can I back up and recover? ...................................................................................... 4

1.3 How long will my backups be kept in the cloud storage? ......................................................... 4

1.4 How do I secure my data? ......................................................................................................... 5

1.5 How do I back up virtual machines to the cloud storage? ........................................................ 5

1.6 Supported operating systems and virtualization products ....................................................... 6

1.7 Backup and recovery FAQ .......................................................................................................... 7

1.7.1 What backup methods are available? ........................................................................................................... 7

1.7.2 What recovery methods are available? ......................................................................................................... 7

1.7.3 Is the cloud storage available under Acronis bootable media? ................................................................... 7

1.7.4 What if a network connection is lost during cloud backup or recovery? ................................................... 8

1.7.5 What happens if I run out of space? .............................................................................................................. 8

1.7.6 What is the cleanup task for? ......................................................................................................................... 8

1.7.7 How do I make a recovered machine recognize its subscription? .............................................................. 8

1.8 Initial Seeding FAQ ..................................................................................................................... 8

1.8.1 What is Initial Seeding? ................................................................................................................................... 9

1.8.2 Why would I want to use Initial Seeding? ..................................................................................................... 9

1.8.3 Is Initial Seeding a paid service? ..................................................................................................................... 9

1.8.4 What types of hard drive can I use for Initial Seeding? ................................................................................ 9

1.8.5 Can I send more than one backup under a single Initial Seeding license? ................................................. 9

1.8.6 Can I send backups taken from a number of machines on a single hard drive? ........................................ 9

1.8.7 How to buy an Initial Seeding license? .......................................................................................................... 9

1.8.8 How do I perform initial seeding? ................................................................................................................ 10

1.8.9 How to package a hard drive for shipment? ............................................................................................... 11

1.8.10 How do I track an Initial Seeding order status? .......................................................................................... 13

1.9 Large Scale Recovery FAQ ........................................................................................................14

1.9.1 What is Large Scale Recovery? ..................................................................................................................... 14

1.9.2 Why would I use Large Scale Recovery? ...................................................................................................... 14

1.9.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?......................................... 14

1.9.4 Is Large Scale Recovery a paid service? ....................................................................................................... 14

1.9.5 Can I perform large scale recovery on a different machine? ..................................................................... 14

1.9.6 Can I obtain backups taken from a number of machines on a single hard drive? ................................... 14

1.9.7 How to buy a Large Scale Recovery license? ............................................................................................... 15

1.9.8 How do I track a Large Scale Recovery order status? ................................................................................. 15

1.9.9 How to perform large scale recovery? ........................................................................................................ 15

1.10 Subscription lifecycle FAQ .......................................................................................................15

1.10.1 How do I access my account management webpage? .............................................................................. 16

1.10.2 Where do I find the subscriptions that I purchased? ................................................................................. 16

1.10.3 When does my subscription begin? ............................................................................................................. 16

1.10.4 What happens when my subscription expires? .......................................................................................... 16

1.10.5 How do I renew a subscription? ................................................................................................................... 16

1.10.6 What is the “Group” column for? ................................................................................................................ 17

1.10.7 Can I revoke a subscription from a machine? ............................................................................................. 17

1.10.8 Can I cancel my subscription? ...................................................................................................................... 18