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Copyright Statement Copyright © Acronis International GmbH, 2002-2014. All rights reserved. “Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis International GmbH. "Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”, “Acronis Instant Restore” and the Acronis logo are trademarks of Acronis International GmbH. Linux is a registered trademark of Linus Torvalds. VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc.
Table of contents 1 Client Guides ...................................................................................................................4 2 Mobile Client ...................................................................................................................5 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 3 Desktop Client ............................................................................................................... 75 3.1.1 3.1.2 3.1.3 3.1.4 3.1.
1 Client Guides In this section Mobile Client .............................................................................................. 5 Desktop Client ..........................................................................................75 Web Client................................................................................................
2 Mobile Client In this section Introduction ............................................................................................... 5 Installing the Access Mobile Client app ..................................................... 6 Acronis Access iOS Client ........................................................................... 7 Acronis Access Android Client..................................................................51 Using 'mobilEcho' links................................................
2.1.1.3 Access Mobile Client Requirements Supported devices: Apple iPad 2nd, 3rd, 4th generation, Air, Air 2 Apple iPad Mini 1st, 2nd, 3rd generation Apple iPhone 3GS, 4, 4S, 5, 5s, 5c, 6, 6 Plus Apple iPod Touch 4th, 5th generation Android Smartphones and Tablets (Devices with x86 processor architecture are not supported) Supported OS's: iOS 6 or later Android 2.
For iOS http://www.grouplogic.com/web/meappstore For Android https://play.google.com/store/apps/details?id=com.grouplogic.mobilecho 2.1.3 Acronis Access iOS Client In this section Application User Interface Overview ......................................................... 7 Configuring the Acronis Access Mobile Client .........................................11 Working with Files....................................................................................18 Security Features ................
Edit button in Home menu bar – Use to edit servers you have added to Acronis Access. This option may not be visible if your Acronis Access client has a client management policy that disables the ability to add servers manually. On this device list -- All the files and synchronized folders that are stored on your device. File Inbox – Contains any files you've sent to Acronis Accessfrom other applications, using the other application's Open In command.
Action Menu – Used to select the action you would like to perform with the file or folder. Clipboard – Used in the process of moving or copying files. The clipboard shows the file transfer status during a copy or move. For further details, see the next section on this page, Clipboard Overview (p. 10). Refresh – Pull down on the files list in the right-hand Browse pane to refresh the files list.
Clipboard Overview When you chose to copy or move files they will first appear on the clipboard. The clipboard allows you to select the item(s) you'd like to copy or move, and then navigate to the desired destination folder and paste them. The clipboard appears when you tap the Clipboard icon. To copy a file, tap the file and select Copy with Clipboard from the file's action menu. To move a file, tap the file and select Move with Clipboard from the file's action menu.
2.1.3.2 Configuring the Acronis Access Mobile Client Before you start using Acronis Access you will need to: Configure your application settings Configure your first server Optionally, you can enroll your Access Mobile Client with your company's Acronis Access Server if required. For more information visit Enrolling in client management (p. 70). In this section Application Settings Overview .................................................................11 Server Configuration ...................
you can copy into the My Files local folder. You can clear the cache by tapping the Clear Cache button, located inside the Local Cache menu. Timeout – Sets the amount of time the Acronis Access client will wait for a server to respond before giving up. Confirm Deletes – If set to ON, you will be asked to confirm each time you delete a file or folder. App Password – Enables and sets an application password. This password will be required when opening the Access Mobile Client application.
About Acronis Access Version – Displays the version of the Acronis Access application installed on your device. Cached Files – Shows the total size of the cached files Acronis Access has created on your device. Acknowledgements – Contains license details on software components used by Acronis Access. Partner Features MobileIron AppConnect - To enroll the Acronis Access app in MobileIron@Work, tap this item. Salesforce - Acronis Access Salesforce integration is configured completely from the server side.
Server – Displays the address of the server that manages your Access Mobile Client application. Note: Note that this section is available only if the Acronis Access user has accepted a management policy from a server. If the Access Mobile Client application is not managed this section will not appear. Setting An Application Password An application password can be set manually from the Acronis Access Settings menu or automatically when accepting a management policy.
4. To later change your current application password, tap the Change Password option. If you change your application password, you will be prompted to enter your current password before you enter the new one. The system administrator may require a password to be set by the application user and entered any time the Access Mobile Client application is started.
2. Add Server button Adding a New Server. – used to add a new server to the Servers list. For more information see Adding a New Server Servers must be added to the Access Mobile Client application before you can connect to them. It is possible that you already have servers listed that were configured automatically by your Acronis Access management server. Note: Depending on the IT policy settings, the Access Mobile Client application user may be limited to only connect to specific preassigned servers.
If you enable the Save Password option, a password window will appear. You will need to enter and confirm your password before it is saved. 6. When done configuring the new server, tap the Save button. Connecting to a Server You can connect to any server displayed in your Servers list. When you tap the server you want to connect to, you will be prompted for your username and/or password, if required. Once connected, the shared volumes on the server will be displayed in the Browse pane.
3. Tap the Delete button. 4. Tap Continue to confirm the delete. By swiping: 1. Swipe your finger over the server you want to remove from your contact list. 2. Tap the Delete button that appears next to it. 3. Tap Continue to confirm the delete. 2.1.3.3 Working with Files The Access Mobile Client application can open, copy, move, rename, delete, print, email, and open files in other applications on the iPad. You can also annotate PDF files that are opened in the Acronis Access app.
Searching For Files and Folders Acronis Access allows you to easily search servers for the items you need. Searches are performed on the server-side, providing fast search results and minimizing bandwidth usage. Searches can be performed on the currently browsed folder or on the entire shared volume being browsed. This is controlled by selecting either the This Folder button, or the shared volume button to its right. The shared volume button will display the name of the shared volume being browsed.
A menu will appear listing all available applications on your iPad that support opening the selected file type. Select the desired application. Note: You can also open files from other apps with Acronis Access. Open the other app, locate the file you want, locate the Open in... button, tap it and select Acronis Access. This will place the file in Acronis Access in your File inbox. Note: Currently you cannot open password protected documents directly in the Access Mobile Client app.
Search the document. Double-tap on the text to open the menu for text editing. To insert an image or shape simply tap the Add button at the top of the screen and select either shape, image or photo.
arrows popup. Swiping top will zoom in, and swiping down will zoom out. File and Folders Operations Acronis Access can copy, move, rename, and delete files and folder. When doing a copy or a move, items can be transferred from server to server, from the device to a server or from a server to the device. For more information on copy and move with the clipboard see the Clipboard Overview (p. 10) section. In this section Add to Folder Options ..................................................................
Tap the Folder icon. The Folder Action Menu contains additional options: Rename This Folder – Used to rename the folder you are currently browsing. Bookmark This Folder -- Create a shortcut to this folder. Refresh – Update the content of the folder to display the latest content from the server. Copy Photos -- Used to copy photos from the iPad photo library to folder you are currently browsing. Sync This Folder – Sync the contents of this folder to your device for offline use.
3. Tap the Copy, Move or Delete button, or use the Cancel button to exit Edit mode without making changes. Check Out and Check In of SharePoint Files If Acronis Access is configured to provide access to files located on a SharePoint server, you will see three additional buttons available when you open the Action Menu for a file. Check Out - Allows you to lock a file you plan to edit so that others do not also edit it at the same time.
folders, so a network connection will be required to access any bookmarked folders that reside in a network location. To access your existing bookmarked folders: Tap the Bookmarked Folders item in the home menu. Next, tap the desired folder in the Bookmarked folders list to navigate to it. To bookmark a new folder: Navigate into the folder you would like to bookmark. In this example, we are bookmarking the Sales Presentations folder.
The bookmark will now appear in the Bookmarked folders list. To remove a bookmark using a swipe: Swipe across the bookmark you'd like to remove. A Delete button will appear. Tap the Delete button. To remove a bookmark using the Edit button: Tap the Edit button at the top of the Home menu. All bookmarks will appear with a red 'minus' icon to the left of them. Tap the red 'minus' icon. Tap the Delete button.
1. Navigate into the folder you would like to sync to your device. In this example, we are syncing the Division Reports folder. 2. Tap the Folder Action Menu and select Sync This Folder. 3. The Add Sync Folder window appears, 4. You can modify the sync folder name, or accept the default name. 5. Choose the sync folder type: 2-way Sync Folder - Files are initially synced from the server to your device. Any changes made on the server-side or client-side are synced.
7. You will may be prompted to confirm the initial file sync operation before the folder's contents are synced. You can remove any sync folders that you've added. Please note that sync folders automatically assigned to your Access Mobile Client app by your Acronis Access management policy can only be removed by your IT administrator.
Tap Continue at the Confirm Delete dialog to remove the sync folder. Autosync icons If autosync fails for some reason, you will see this icon: Tapping the button will prompt the error message to pop-up. If everything is syncing okay, you will see this icon: Tapping the button results in the folder getting synced again.Mid-sync you will see this icon: Tapping the button will prompt you to cancel the download. Background syncing Acronis Access client 4.5 or later supports background syncing.
If your Access Mobile Client has a management policy, it is possible your IT administrator has disabled Acronis Accessemail capabilities. In this case, you will not see an Email File... button in the Action Menu. Sending Files from Other Applications to Acronis Access The Access Mobile Client application allows files from other iPad applications to be sent to Acronis Access. This is done using the Open In feature of the other application and choosing Open in Acronis Access.
create a new document, use the Acronis Access Open In feature to open one of these blank template files into Quickoffice. Edit the file as necessary, and when you Save Back to Acronis Access, choose the Rename and Save option to save the file with a new name instead of overwriting the template. To Save Back the file to Acronis Access: 1. When you have finished editing your file in Quickofffice, tap the Close button. 2. In the menu that appears, tap the Save Back button. 3.
Using the Active File Drawer Pressing the button will open the Active File Drawer. Here you can view every currently open file. Tapping on a file will return you to that file and tapping the little x on the thumbnail will close that file. A file you have edited but not saved, will have a red dot instead of an x. 2.1.3.4 Security Features In this section Password Protection ................................................................................32 HTTPS Encrypted Network Communication ...........
To configure a passcode for your device: 1. Tap Settings > General > Passcode Lock. 2. Tap Turn Passcode On and follow the prompts to create a passcode. Once a Passcode Lock is set up, Apple Data Protection will be automatically supported by iOS. If you later remove this passcode, your files will no longer be encrypted. 2.1.3.5 PDF Annotation PDF Annotation is not supported on iPhones. In this section Opening PDF files for annotation .............................................................
Add a Note, Highlight, Underline, or Strikeout to selected text 1. 2. 3. 4. Tap and hold existing text within the PDF file. A text selection tool appears. Adjust the text selection to include the text you would like to annotate. Tap the menu selection to choose the type of annotation you would like to add. In this example, we are adding a Highlight. 5. Once the annotation has been added, tap the annotated text again to open an options menu.
Draw Rectangle - places a scalable rectangle. Draw Circle - places a scalable circle. Draw Line - places a scalable line. Draw Arrow - places a scalable arrow. Once the drawing/shape has been added, tap on it to open an options menu. This menu allows you to change parameters, such as the color of the drawing. Searching a document 1. Tap on the Magnifying glass icon in the upper right corner and write your query.
2. Tap Search to get your search results (shown below). When you tap on a search result page, you are taken to that page and all of the found items are highlited (shown below.). Adding a Bookmark 1. Tap on either the Book icon or the Plus icon in the upper right corner. 36 If you tap on the Plus icon you directly start adding a new bookmark.
If you tap on the Book icon, you're presented with the contents menu from which you tap on Bookmarks which opens the list with all existing bookmarks. Viewing Bookmarks, Table of Contents, and the Annotations list 1. Tap on the Book icon in the upper right corner to open the menu. 2. From there you can open the Bookmarks, Table of Contents and Annotations. Bookmarks - displays a list of the current bookmarks for this pdf. Contents - displays a list of contents for the current pdf.
2. Select either Print or Email File or Link... . Print - opens a menu to select printer and settings before printing. Email File... - opens a menu for selecting how should the file look like before sending. Annotation Summary - sends a summary of the notes. Document - sends the document. Flattened Copy - sends a copy of the document, with all the notes saved inside it permanently. Saving an annotated file 1. Add a note to a PDF file using the Access Mobile Client annotator. 2.
Flatten - saves the file with the notes saved permanently in it. 2.1.3.6 Self-provisioning Network Folders The Access Mobile Client and Acronis Access Server version 5.1 or newer enable the user to create network folders directly from the client app. There are two types of folder users can create: File server location - This type of folder is added by entering a UNC path to a location on an SMB share. To be able to add this kind of folder, you need to be enrolled in client managed (p.
4. Enter the correct UNC path or URL. (e.g. \\MU2008\Documents or http://sharepoint2010.company.com/projectdocs). 5. Enter a display name and tap Save. 2.1.3.7 Using SmartCard authentication Introduction Smart cards can authenticate identity and usually employ a public key infrastructure (PKI). The card stores an encrypted digital certificate issued from the PKI provider along with other relevant information. Smart cards can be used with a smart card reader to authenticate a user.
Note: You will not be able to enroll your device in Client Management with smart card authentication if you do not have your card and/or reader inserted. 4. Upon enrollment (or card removal and reinsertion), Acronis Access will send you to the PKard Reader app for authentication of your card's PIN. Manually adding a server and using Smart Card authentication 1. 2. 3. 4. 5. 6. 7. 8. 9. Verify that you have the PKard Reader app installed. Insert your Smart Card into the reader. Open the Acronis Access app.
If you're connecting to a manually added server with card authentication (and not managed with card authentication) and you remove the card or reader, the app does not lock, but you can no longer access new data on that server. Cached and local/sync files will still be available. 2.1.3.8 Using client certificate authentication The Access Mobile Client accepts SSL user identity certificates for authentication with a Acronis Access Gateway server or an HTTPS Reverse Proxy server.
If you have enabled certificate authentication as your Acronis Access or HTTPS Reverse Proxy login method, the Access Mobile Client app will be automatically challenged for a user identity certificate when it attempts to connect to a Gateway server. In order for authentication to take place, an SSL user identity certificate must be added to the Access Mobile Client app. Mobile Device Management (MDM) solutions, including the Apple iPhone Configuration Utility, allow you to add certificates to an iOS device.
Once the certificate file has been created, remove its extension completely by deleting the “.PFX” or “.P12″ from the file name. This is required so that the file can be opened into Acronis Access using the standard iOS “Open In” function. To send and install the file using email: 1. Compose an email to the user and attach the certificate file to the email. Ensure that you’ve removed the extension from the certificate file, as described above. 2.
In this section Configurations in the Active Directory .....................................................45 Advanced Delegation Configurations ......................................................49 Configurations in the Active Directory This guide will help you configure the Windows Active Directory elements needed for Kerberos Constrained Delegation authentication. Create a Kerberos Service Account 1. Log in to your KDC server as an administrator. 2.
5. Click Next. Password: Enter a password. Password never expires: Ensure that User must change password at next logon is not selected. Typically, in the enterprise, the User cannot change password and Password Never Expires fields should be selected. 6. Click Next. 7. Click Finish. Create a keytab for the Kerberos Service Account When you create a keytab, the Sentry service account is concurrently mapped to the servicePrincipalName. 1. On the KDC server, open a command prompt window 2.
3. Click on Users. 4. Find and select the Kerberos user account that you created in "Create a Kerberos Service Account". 5. Right-click on the account and select Properties. Click on the Delegation tab. Select Trust This User For Delegation To Specified Services Only. Select Use Any Authentication Protocol. 6. Press Add…. 7. Press Users or Computers…. 47 Enter the computer name of the Acronis Access Gateway Server. Click on Check Names.
The correct computer name should appear in the object name box. 8. Click OK.
9. Find and select the "http" service in the Add Services window. 10. Click OK. Note: For a large deployment with multiple Gateway Servers you should repeat steps 6 through 10 for each Gateway Server. However, for the initial setup, it's best to begin with a single Gateway Server hosting some local test folders. Once you have confirmed access to those, then you can expand to additional Gateway Servers and non-local folders.
7. Click Add. 8. Click Users or Computers. 9. Search for the sever object for the SMB share or SharePoint server and click OK. For SMB shares, select the cifs service. For SharePoint, select the http service. 10. Repeat these steps for each server that the Acronis Access Gateway server will need to access. 11. Repeat this process for each Gateway server. These delegation changes, can take a few minutes to propagate depending on the size of the domain forest.
Example: enrollmentServerName server.example.com enrollmentUserName username 2.1.4 Acronis Access Android Client The Acronis Access for Android app released in late September 2012 and does not yet include the full set of features available in the Acronis Access for iOS app. These features will be added in followup releases.
If your Acronis Access application is managed by a Acronis Access client management policy, this window may be missing some options that would normally be available when not managed. Settings button – Contains all the available Acronis Access settings. Some options may not be displayed if your client has a management profile that disables them. Add server button – Use to add new servers to the Acronis Access app.
Device File Inbox - Contains any files you have sent to the Access Mobile Client from other applications, using the other application's Open In command. From the other application, choose Open in Acronis Access and the file will be automatically transferred to the File Inbox, where it can be easily located and moved to a server location, or to My Files for local storage. File Inbox notifications - Shows the current count of newly received files.
Clipboard Overview The clipboard allows you to select the items you'd like to copy or move, and then navigate to the desired destination folder and paste them. The clipboard appears when you tap the Clipboard button. To copy a file, tap the Action button for that file and select Copy from the action menu. To move a file, tap the Action button for that file and select Move from the action menu.
When the Acronis Access application has enrolled in client management, an Access Management section will automatically appear in the Settings menu, giving information about the server managing the device. You can exit the Settings menu at any time by tapping the Home or Back buttons. The following options are available in the Settings menu: Acronis Access Settings Timeout – Sets the amount of time the Acronis Access client will wait for a server to respond before giving up.
Acronis Access management Enrollment – If required by your IT department, tap this button to begin the Client Management enrollment process. This process will require a Server Name and PIN number that your IT administrator will send you. You will typically receive an email that includes this information. It will include instructions and should contain a link in step 2 of the process. Open this email on your device and tap the link in step 2 to automatically start the Acronis Access enrollment process.
1. After initiating Acronis Access Client Management setup, Acronis Access will prompt you to create a password. 2. Enter and confirm a password, then tap OK. 3. If your password does not meet the policy's complexity requirements, you will be prompted to enter a new password. 4. To later change your current application password, tap the Change Password option. If you change your application password, you will be prompted to enter your current password before you enter the new one.
If your organization centrally manages your Access Mobile Client access and settings, you will need to request access to Acronis Access from your IT department. You will receive an enrollment email once you have been granted access that includes the information and instructions you will need to start using the Access Mobile Client.
7. If you would like to save your password, tap the remember password checkbox and enter and confirm your password. 8. Tap Save to finish adding this server. To enroll in management Enroll automatically via enrollment email 1. Open the email sent to you by your IT administrator and tap the click here to install the Acronis Access link if you have not yet installed Acronis Access. 2.
Manual enrollment 1. 2. 3. 4. 5. 6. Open the Acronis Access app. Open Settings. Tap Enroll Fill in your server's address, your PIN (if required), username and password. After completing the entire form, tap the Enroll button. Depending on the configuration of your company's server, you may be warned that your management server's security certificate is not trusted. To accept this warning and proceed, you can click Proceed Always. 7.
Word document: Editing Graphics is not supported. Editing Shapes is not supported. Inserting an image from the gallery is supported only for .docx files. Inserting an image from the camera is supported only for .docx files. PowerPoint: Animations and Transitions are not supported. Sync Folders As of version 3.0, the Acronis Access Android client supports Sync folders. Acronis Access can sync network folders for storage on your device, within the Access Mobile Client app.
Note: This does not delete the files on the server. When you delete a sync folder, you delete the copy of the files that is on your device. Opening files into other apps on your device When opening a file, you may be prompted to choose the application on your device that would would like to use to view or edit the file. If you choose Always, all files of that type will be opened into the selected app automatically in the future.
4. Navigate into the folder where you would like to copy or move the file, then tap the Clipboard icon in the top menu bar. 5. The Clipboard will be displayed and include a list of the files to be copied or moved. 6. Tap the Paste button to copy or move the file into the current folder. Copy, move, and delete of multiple files or folders It is possible to copy, move, or delete more than one file at a time with the Acronis Access mobile app. To do so, tap the check button select Copy, Move, or Delete.
3. Choose a mail client from the list of apps. 4. Enter the email address of the recipient. 5. Send the email. SmartOffice integration With the SmartOffice integrated editor, you can edit all supported Office documents. Tap on the text to open the bottom menu for text editing and formatting. From there you can: Make the selected text Bold. Make the selected text Italic. Underline the selected text. Change the font and/or font size. Change the color of the selected text.
1. Tap the Add button and select Image. 2. A popup appears showing your available folders containing images. 3. Tap on the desired image. You can also add Shapes, but only to PowerPoint presentations 1. Tap the Add button and select Shape. 2. A popup appears showing the available shapes. 3. Tap on the desired shape. If you wish to zoom in or out 1. Tap on the text and hold. Two arrows will appear. 2. Swipe up to zoom in or swipe down to zoom out. To search the document 1.
SharePoint integration To checkout a file 1. Enter one of your SharePoint libraries. 2. Tap the action buton for the file you want. 3. Tap Check Out. Note: If you have checked out a file, it's icon will be green. To check in a file 1. Once you've finished making changes, tap the action button for your file. 2. Tap Check In. Sorting the file list All file lists within the Access Mobile Client can be sorted. To do so, simply tap on the funnel icon and select the sorting method you want.
To select text 1. Double-tap on a word at the begging of your selection. 2. Tap and hold one of the boundaries. 3. Drag it over the text you want to select. To add an annotation 1. 2. 3. 4. Tap where you want the annotation in the text. Tap on the Add button. Tap the Annotation button. Select an annotation type. To add a Note 1. Drag the Note button to the desired location. 2. You can add a note to a specific word by highlighting it and tapping on it. 3.
2. Tap the Add button. 3. Tap the Annotation button. 4. Tap the Highlight button. To add a Freeform drawing 1. Tap the Pen icon. 2. Draw. 2.1.4.6 Self-provisioning Network Folders on Android As of version 3.2 of the Android Access Mobile Client and version 5.1 of the Access Server, we support the self-provisioning of network folders. This allows the mobile device users to create network folders directly from their device (if given the rights to do so).
4. Enter the correct UNC path or URL. (e.g. \\MU2008\Documents or http://sharepoint2010.company.com/projectdocs). 5. Press Save. 2.1.4.7 Bookmarking Folders The Acronis Access Android 3.1 client supports bookmarking folders. This allows the user to have a shortcut to any folder he has the rights to access. The limitations are that you cannot bookmark folders which you cannot access, and bookmarks to folders which you previously had the rights to access, but no longer do, will be deleted automatically.
Examples: To a file: mobilecho://192.168.1.88:4430/Projects/Dinner party/menu.pdf mobilecho://marketingme:4430/Projects/Dinner party/menu.pdf To a folder: mobilecho://192.168.1.88:4430/Projects/Dinner party mobilecho://marketingme:4430/Projects/Dinner party If the file or path shared contains spaces, you may need to create it as a link in your e-mail client and/or surround the address in quotes. The supported actions are: edit - When used, opens the file for editing. e.g.
The email guides them through the process of installing the Access Mobile Client and entering their enrollment information. If the Access Mobile Client app has already been installed, and the user taps the "Tap this link to automatically begin enrollment..." option while viewing this email on their device, Acronis Access will automatically launch and the enrollment form will be displayed.
If their management policy requires an application lock password, they will be prompted to enter one. All password complexity requirements configured in their policy will be enforced for this initial password, and for any change of their application lock password in the future.
A confirmation window may appear if your management policy restricts the storage of files in Acronis Access or disables your ability to add individual servers from within the Access Mobile Client app. If you have files stored locally in the Access Mobile Client app, you will be asked to confirm that any files in your My Files local file storage will be deleted. If you select No, the management enrollment process will be canceled and your files will remain unchanged.
2.1.7 Using Acronis Access with Salesforce Salesforce is an online, web-based, CRM application that runs in "the cloud" allowing users to manage and perform nearly every detail of their job. Using Salesforce You can enable Salesforce logging for separate folders through your management server. In order to do this, your Access Mobile Client must be managed by the server and the user must have a folder assigned to them with the option of Salesforce logging enabled.
3 Desktop Client The Acronis Access Desktop Client is used to access the Acronis Access Sync and Share feature. It synchronizes files automatically between your desktop and the server. Using the Acronis Access Sync and Share capabilities users can share files easily with other users, and access their content from mobile devices or a web browser. Visit the Sync & Share section for more details on setting up this feature. In this section Before You Begin ......................................................
Note: When using Internet Explorer you have to make sure that Do not save encrypted pages to disk is unchecked in order to be able to download files. This setting is found under Internet Options -> Advanced -> Security. Google Chrome Safari 5.1.10 or later 3.1.2 Windows Client In this section Installing and Configuring the Windows Acronis Access Desktop Client .76 First Steps .................................................................................................78 Updating................
3. Click on your account. 4. Click the Download Access Desktop Client link and save the installer to your computer. 5. Run the Acronis Access Client Installer. Be sure you are logged into Windows with administrator privileges. 6. Click Next to continue the installation. 7. Accept the Software License Agreement and click Next. 8. Click Next to accept the default Destination Folder. 9. Click Install to begin the installation. 10. Click Finish to close the installer. 11.
2. In the Server URL field enter the address of the Acronis Access server, including the "https://" or "http://" prefix. 3. In the Username field enter your username or email address. 4. In the Password field enter your password. What password you use depends on how your organization has implemented Acronis Access: 1. If you received an invitation email and you set your own personalized password in Acronis Access Web, this is the one to use. 2.
desktop using Windows Explorer, or follow step 8 to share content using your preferred web browser. Note: You can also share just a single file as described at the bottom of this article. 7. If you want to do it right from your desktop, select the Marketing Campaign folder a. Right Click on it. b. From the context menu, select Share with Acronis Access c. This will launch a web browser and show you the invite dialog. d. In the Invite others dialog enter an email address and an appropriate text message.
2. Click on Sync&Share. 3. Click on the folder you want to share and select Sharing from the sidebar. 4. In the Sharing lightbox, enter an email address and an appropriate text message. An email containing your information and access instructions will be generated and sent to the recipient. Note: If the Allow editing and deletion check box is disabled, invited users can only download and read documents included in the shared folder.
b. The second email with subject You have been given access to Marketing Campaign contains your message and a link for accessing the shared files. Once the invited user clicks on the link to access the system (and set his password if needed) you and your colleague will share access over the files in the Marketing Campaign folder. Make sure you tell your colleague about the Access Desktop Client, so you can synchronize files automatically among your computers.
1. 2. 3. 4. 5. 6. 7. Start the Access Desktop Client. Open the tray Acronis Access app. Select Preferences. In the Acronis Access client version section press Check Now. A windows pops-up showing your current version and the latest (selected by the server) version. Press OK to update. The Acronis Access client installer will launch, then proceed with steps 3 - 6 shown above (under Using the auto-update). 3.1.3 3.1.3.1 Mac client Installing and Configuring the Mac Acronis Access Desktop Client 1.
4. Click the Download Access Desktop Client link and save the installer to your computer. 5. Double-click the Acronis AccessClientInstaller.dmg file.The following window appears: 6. Drag the Acronis Access icon into the Applications folder. 7. Go to your Applications folder and launch Acronis Access. 8. An AA icon appears in the Menu bar. Click on it and select Preferences. 9. Click the "Choose Folder..." button, select the folder where your files will be synced, and then click OK. 10.
2. If Acronis Access uses your organization’s Active Directory, enter your network password. Note: In case of doubt, please ask your IT department what to use. 13. Click OK to save the configurations. Once you have successfully installed and configured your Access Desktop Client, it’s time to start using it. 3.1.3.2 First Steps If you haven't installed your Access Desktop Client yet, you can do so by by following the Client Installation and Configuration (p. 82) guide. 1.
6. If you want to do it right from your desktop, in Finder select the Marketing Campaign folder a. Control Click or Right Click on it. b. From the context menu, select "Services" and then "Acronis Access: Share Folder" 7. This will launch a web browser and show you the invite dialog. In the Invite others dialog that appears, enter an email address and an appropriate text message.
If you prefer to use your web browser instead: 1. Open https://server.com/ https://server.com/, where server.com is the Acronis Access server address, and log in using your username and password credentials. 2. Click on Sync&Share. 3. Click on the folder you want to share and select Sharing from the sidebar. 4. In the Sharing lightbox, enter an email address and an appropriate text message. An email containing your information and access instructions will be generated and sent to the recipient.
Regardless of the method used to invite a person, the recipient will then receive one or two emails, depending on whether he is an internal (Active Directory) or external user. a. For an external user, the first email with subject You have been invited to Acronis Access. contains a link to set a personalized password. b. The second email with subject You have been given access to Marketing Campaign contains your message and a link for accessing the shared files.
4. A windows pops-up showing your current version and the latest (selected by the server) version. Press Install update. 5. Press Install and Relaunch. 3.1.4 Notifications The Access Mobile Client shows tray notifications when synchronising files, in case of minor errors, major errors and when the user pauses the client. In case of an error, the cause can be viewed by clicking on the tray icon of Acronis Access. This will result in a window popping up, giving details on any present errors.
Copyright © Acronis International GmbH, 2002-2014
4 Web Client 1. Launch you web browser and navigate to: https://myserver https://myserver, where myserver is the URL or IP address of the computer running the Acronis Access server. 2. Login with your credentials. a. If you have just installed the Acronis Access server, login as administrator with the password you set after the installation process. If this is the first time you open the web interface, you will be asked to set the password now. b.
2. Press the Save button. Uploading files 1. Navigate into the new folder by clicking its name. 2. Click the Upload Files button, click the Add Files... button and select a file or files from your computer. 3. The file(s) will be uploaded to the folder you are in. Press Done.
Another way of uploading files is simply dragging and dropping them to the web page: 92 Copyright © Acronis International GmbH, 2002-2014
Clicking on a file or folder shows the available actions in the right sidebar. Downloading a file If you want to download a file, simply click on its name. You can also click on the row to the right of the file or folder name and press Download from the sidebar. Note: When using Internet Explorer you have to make sure that Do not save encrypted pages to disk is unchecked in order to be able to download files. This setting is found under Internet Options -> Advanced -> Security.
not be able to share the files and folders with another user. The option Sharing in the right sidebar will not be visible as well. To share a folder with a colleague or business partner, do the following: 1. Click on Sync&Share. 2. Click on the folder you want to share and select Sharing from the sidebar. 3. In the Sharing lightbox, enter an email address and an appropriate text message. An email containing your information and access instructions will be generated and sent to the recipient.
Sharing a single file Note: If you want to share a file or folder that was shared with you by another user, you need to have the permissions to invite other users to that share. If you do not have the permissions to invite other users, you will not be able to share the files and folders with another user. The option Sharing in the right sidebar will not be visible as well. 1. Open the Acronis Access Web Interface. 2.
1. To do so, simply enter the shared folder and click on Notifications in the sidebar. 2. Select the conditions you want to be notified for and press Save. You can look at the history of events by opening the Log tab. Search and filter options are available. Event importance is marked with different colors.
4.1.1 Accessing Data Sources From the Network tab, you can access the Data Sources that are assigned to your User or Group policy. Which folders and servers you see, and which actions you can perform is controlled by your policy.
