Operation Manual

1.6 Settings

Enrollment Settings

 Mobile Client Enrollment Address - specifies the address which mobile clients should use when

enrolling in client management.

Note: It is highly recommended to use a DNS name for the mobile client enrollment address. After

successfully enrolling in Client Management, the Access Mobile Client app stores the address of the

management server. If that address is an IP address and it changes, the users cannot reach the server, the

app cannot be unmanaged and the users will have to delete the whole app and enroll in management

again.

 Allow mobile clients restored to new devices to auto-enroll without PIN – when enabled,

allows users managed by older versions of Access Mobile Client to enroll to your new server

without needing a PIN.

 Use user principal name (UPN) for authentication to Gateway Servers - when enabled, users will

authenticate to Gateway Servers with their UPN (e.g. user@company.com). When disabled,

users will authenticate with their domain name and username (e.g. domain/user).

Device Enrollment Requires:

 PIN number + Active Directory username and password - In order to activate their Acronis

Access app and gain access to Acronis Access servers, a user is required to enter an expiring,

one-time use PIN number and a valid Active Directory username and password. This option

ensures that a user can only enroll one device, and only after receiving a PIN number issued by

their IT administrator. This option is recommended when the enhanced security of two-factor

device enrollment is required.

 Active Directory username and password only - A user can activate their Acronis Access app

using only their Active Directory username and password. This option allows a user to enroll one

or more devices at any point in the future. Users just need to be given the name of their Acronis

Access Client Management server, or a URL pointing to their Acronis Access Client Management

server, which can be posted on a web site or emailed, simplifying the rollout of Acronis Access to

large numbers of users. This option is preferred in environments where two-factor enrollment is

not required and many users may need access to Acronis Access at any time, such as student

deployments.