Installation Instructions

3.3.2.1 Upgrading a single mobilEcho server without Client Management

configured

Scenario 1 - Upgrading a single mobilEcho server without Client Management configured

In this scenario, you have a single Windows Server running just the mobilEcho File Access Server

service. With this architecture, you have not enabled the optional mobilEcho Client Management

Administrator web console and are not using mobilEcho’s policy and remote management features.

When your users set up mobilEcho, they manually enter their server name, username, and password

into the mobilEcho app.

When upgrading to Acronis Access, your mobilEcho File Access Server is upgraded to an Acronis

Access Gateway Server. This service will continue to accept connections from mobilEcho clients and

to act as the gateway to any file server, NAS or SharePoint data sources your users are accessing.

The upgrade will also install the Acronis Access Server web console. This new console replaces the

mobilEcho Administrator Windows program previously used to administer your mobilEcho server.

The Acronis Access Server web console allows you to administer your mobilEcho servers from one

unified web interface and will allow you to take advantage of additional client management features

if you desire.

To perform an upgrade to Acronis Access:

1. Backup all of the necessary files following these guides: mobilEcho 4.5 Backup and/or activEcho

2.7 backup.

2. You should first upgrade to Acronis Access 6.0 and then upgrade to Acronis Access 7.X. To

download Acronis Access 6.0, use this link:

http://www.grouplogic.com/files/glidownload/verify.asp?version=AA60

3. Disable any anti-virus software you have or it may interrupt the installation procedure resulting

in a failed installation.

4. Download the Acronis Access Server installer to your mobilEcho server and run the installer.

a. To access the latest installer, please visit: http://support.grouplogic.com/?page_id=3598

b. You will need to enter your product serial number for verification before downloading the

installer.