Installation Instructions

Upgrade

1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting

in a failed installation.

2. Double-click on the installer executable.

3. Press Next to begin.

4. Read and accept the license agreement.

5. Press Upgrade.

6. Review the components which will be installed and press Install.

7. Review the installed components and close the installer.

8. You will be prompted to open the Configuration Utility, press OK.

Verify that none of the settings in the Configuration Utility have changed. After you have verified all

of your settings are as expected, press OK to close the Configuration Utility and start the Acronis

Access services.

3.5 Upgrading Clustered Configurations

To upgrade an Acronis Access clustered configuration, you need to upgrade both the Acronis Access

Server and the Gateway Servers in your Cluster Group. For instructions on upgrading the Access

Server, visit the Upgrading from Acronis Access to a newer version (p. 58) article and for each

Gateway, you will need to do the following procedure.