Copyright © Acronis International GmbH, 2002-2015
Copyright Statement Copyright © Acronis International GmbH, 2002-2015. All rights reserved. “Acronis” and “Acronis Secure Zone” are registered trademarks of Acronis International GmbH. "Acronis Compute with Confidence", “Acronis Startup Recovery Manager”, “Acronis Active Restore”, “Acronis Instant Restore” and the Acronis logo are trademarks of Acronis International GmbH. Linux is a registered trademark of Linus Torvalds. VMware and VMware Ready are trademarks and/or registered trademarks of VMware, Inc.
1 Installing In this section Requirements ............................................................................................. 3 Installing Acronis Access Advanced on your server ................................... 6 Using the Configuration Utility .................................................................. 8 Using the Setup wizard ............................................................................11 Clustering Acronis Access..........................................................
Apple iPod Touch 4th, 5th generation Android Smartphones and Tablets (Devices with x86 processor architecture are not supported) Supported OS's: iOS 6 or later Android 2.2 or later (Devices with x86 processor architecture are not supported) The Acronis Access app can be downloaded from: For iOS http://www.grouplogic.com/web/meappstore For Android https://play.google.com/store/apps/details?id=com.grouplogic.mobilecho 1.1.
However, the server can be configured to use only one IP address with different ports for each component. This one IP address configuration is sufficient for most Mobile Access-only installations but two IP addresses is recommended when using Sync & Share as well.
Supported web browsers: Mozilla Firefox 6 and later Internet Explorer 9 and later Note: You can support an unsecure version of Internet Explorer 8 if necessary by following the Changing the Acronis Access Tomcat SSL Ciphers article. Internet Explorer 8 is not supported for Server Administration. Note: When using Internet Explorer you have to make sure that Do not save encrypted pages to disk is unchecked in order to be able to download files.
4. Press Next to begin. 5. Read and accept the license agreement. 6. Press Install. Note: If you're deploying multiple Acronis Access servers, or you are installing a non-standard configuration, you can select which components to install from the Custom Install button. 7. Either use the default path or select a new one for the Acronis Access main folder and press OK. 8. Set a password for the user Postgres and write it down. This password will be needed for database backup and recovery. 9.
1.3 Using the Configuration Utility The Acronis Access installer comes with configuration utility, which allows you to quickly and easily set up the access to your Acronis Access Gateway server, File Repository and Acronis Access Server. The Gateway Server is used by mobile clients to access both files and shares. The Access Server provides the web user interface for Acronis Access clients, and is also the administration console for both Mobile Access and Sync & Share.
Gateway Server Overview The Gateway Server is used by mobile clients to access both files and shares. Address - The DNS name or IP address of your Gateway Server or pick All Addresses to listen on all interfaces. Port - The port of your Gateway Server. Service Account - This allows the Gateway Server service to run in the context of another account. This is normally not required in typical installations.
File Repository Overview The File Repository is used by Sync & Share functionality. If you are haven't enabled Sync & Share, you can accept the standard values. If you are using Sync & Share, the file store path should specify the disk location to be used for storage. If you plan to use Amazon S3 for storage, then the default values are ok. Address - The DNS name or IP address of your File Repository or pick All Addresses to listen on all interfaces.
Note: Write down the administrator password, as it cannot be recovered if forgotten. Note: If you need to change any of the network IP addresses/ports or certificates used by the Acronis Access components, you can run the Configuration Utility again at any time to make these changes. It will automatically adjust the necessary configuration files and restart the services for you. 1.
Going through the initial configuration process Licensing To start a trial: 1. Select Start Trial and press Continue. To license your Access Server: 1. Select Enter license keys. 2. Enter your license key and mark the checkbox. 3. Press Save. General Settings 1. Enter a Server Name. 2. Specify the root DNS name or IP address where users can access the website (starting with http:// or https://).
3. Specify the DNS name or IP address to which the mobile users will enroll to. 4. Select the default language for the Audit Log. The current options are English, German, French and Japanese. 5. Press Save. SMTP Note: You can skip this section, and configure SMTP later. 1. 2. 3. 4. 5. 6. Enter the DNS name or IP address of your SMTP server Enter the SMTP port of your server. If you do not use certificates for your SMTP server, unmark Use secure connection?.
LDAP Note: You can skip this section, and configure LDAP later. 1. Mark Enable LDAP.
2. Enter the DNS name or IP address of your LDAP server. 3. Enter the port of your LDAP server. 4. If you use a certificate for connections with your LDAP server, mark Use Secure LDAP Connection. 5. Enter your LDAP credentials, with the domain. (e.g. acronis\hristo). 6. Enter your LDAP search base. 7. Enter the desired domain(s) for LDAP authentication. (i.e.to enable LDAP authentication for an account with the email joe@glilabs.com, you would enter glilabs.com) 8. Press Save.
1.5 Clustering Acronis Access Acronis Access allows the configuration of high-availability setups without needing third-party clustering software. This is configured through the new Cluster Groups feature introduced in Acronis Access 5.1. The setup procedure is simple, but provides high-availability for the Acronis Access Gateway Servers as they are the component under the heaviest load. All of these configurations are managed through the Acronis Access Server.
2. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 3. Double-click on the installer executable. 4. Press Next to begin. 5. Read and accept the license agreement. 6. Press Install. Note: If you're deploying multiple Acronis Access servers, or you are installing a non-standard configuration, you can select which components to install from the Custom Install button. 7.
9. Choose a location on a shared disk for the Postgres Data folder and press Next. 10. A window displaying all the components which will be installed appears. Press OK to continue. When the Acronis Access installer finishes, press Exit. Creating the cluster group 1. Open the Cluster Administrator and open Groups. 2. Right-click on Groups and select New and then Group. Give the cluster group a proper name. (e.g.
3. Select the machines which will be a part of this cluster group and press Finish. Configurations on the Active node 1. Configure your Gateway Server's database to be on a location on a shared disk. a. Navigate to C:\Program Files (x86)\Acronis\Access\Gateway Server\ b. Find the database.yml file and open it with a text editor. c. Find this line: database_path: './database/' and replace ./database/ with the path you want to use (e.g. database_path: 'S:/access_cluster/database/').
2. Open New and select Resource. 3. Enter a name for the service and select the correct cluster group. 4. From the Resource Type drop down menu select Generic Service and press Next.
5. Make sure both of your nodes are listed as Possible owners and press Next. 6. Skip the dependencies for now by pressing Next. 7. Enter the correct service name of the service you are adding (e.g. postgresql-x64-9.2) and press Next. 8. Skip the Registry Replication window for now by pressing Next. 9. Press Finish to complete the procedure. Setting an IP address for the cluster group 1. Right-click on the Acronis Access cluster group. 2. Open New and select Resource.
3. Enter a name for the resource and select the correct cluster group. 4. From the Resource Type drop down menu select IP Address and press Next. 5. Make sure both of your nodes are listed as Possible owners and press Next. 6. Skip the dependencies for now by pressing Next. 7. Enter the IP address you will use for this cluster group. 8. Enter the subnet mask and press Finish. Adding a shared disk 1. Right-click on the Acronis Access cluster group.
2. Open New and select Resource. 3. Enter a name for the resource and select the correct cluster group. 4. From the Resource Type drop down menu select Physical Disk and press Next.
5. Make sure both of your nodes are listed as Possible owners and press Next. 6. Skip the dependencies for now by pressing Next. 7. Select an available disk from the drop down menu and press Finish. Configuring dependencies For PostgreSQL and Acronis Access File Repository do the following: 1. 2. 3. 4. Right-click on the appropriate service and select Properties. Click on the Dependencies tab. Click on Modify. Select the shared disk you have added and move it to the right side. 5. Press OK.
For PostgreSQL also do the following: 1. Click on the Registry Replication tab. 2. Press Add and enter the following: SYSTEM\CurrentControlSet\Services\AcronisAccessPostgreSQL\(For older versions of Acronis Access the service may be different. e.g. postgresql-x64-9.2) For the Acronis Access Gateway Server service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Modify.
4. Select the IP Address and Physical disk and move them to the right side. 5. Press OK. For the Acronis Access Tomcat service do the following: 1. 2. 3. 4. 26 Right-click on the appropriate service and select Properties. Click on the Dependencies tab. Click on Modify. Select the PostgreSQL and Acronis Access Gateway Server services and move them to the right side.
5. Press OK. Bringing the cluster group online and using the Configuration Utility 1. Right-click on the cluster group and press Bring online. 2. Launch the Configuration Utility. On a clean install, this is generally located at C:\Program Files (x86)\Acronis\Access\Configuration Utility 3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 4.
Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box. 5. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 6. Click OK to complete the configuration and restart the services.
3. Complete the installation. 4. Configure your Gateway Server's database to be on a location on a shared disk. a. Navigate to C:\Program Files (x86)\Acronis\Access\Gateway Server\ b. Find the database.yml file and open it with a text editor. c. Find this line: database_path: './database/' and replace ./database/ with the path you want to use (e.g. database_path: 'S:/access_cluster/database/'). Note: Use slashes(/) as a path separator. Note: You can copy the configured database.
Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box. 9. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 10. Click OK to complete the configuration and restart the services. 2.
2. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 3. Double-click on the installer executable. 4. Press Next to begin. 5. Read and accept the license agreement. 6. Press Install. Note: If you're deploying multiple Acronis Access servers, or you are installing a non-standard configuration, you can select which components to install from the Custom Install button. 7.
9. Choose a location on a shared disk for the Postgres Data folder and press Next. 10. A window displaying all the components which will be installed appears. Press OK to continue. When the Acronis Access installer finishes, press Exit. Creating the Service group 1. Open the Failover Cluster Manager and expand your cluster. 2. Right-click on Services and Applications and select More Actions.
3. Select the Create Empty Service or Application and press Next. Give the service group a proper name. (e.g. Acronis Access, AAS Cluster). Configurations on the Active node 1. Configure your Gateway Server's database to be on a location on a shared disk. a. Navigate to C:\Program Files (x86)\Acronis\Access\Gateway Server\ b. Find the database.yml file and open it with a text editor. c. Find this line: database_path: './database/' and replace ./database/ with the path you want to use (e.g.
2. Select Generic Service. 3. Select the proper service and press Next. 4. On the confirmation window press Next.
5. Press Next on the Replicate Registry Settings window. 6. On the summary window press Finish. Setting a Client Access Point 1. Right-click on the Acronis Access service group and select Add a resource. 2. Select Client Access Point. 3. Enter a name for this access point.
4. Select a network. 5. Enter the IP address and press Next. 6. On the Confirmation window press Next. 7. On the summary window press Finish. Adding a shared disk 1. Right-click on the Acronis Access service group and select Add Storage. 2. Select the desired shared drive. 3. On the Confirmation window press Next. 4. On the summary window press Finish.
Configuring dependencies 1. Double click on the Acronis Access Service group. For PostgreSQL and Acronis Access File Repository services do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Resource and select the shared disk you have added. 4. Press Apply and close the window. For PostgreSQL also do the following: 1. Click on the Registry Replication tab.
2. Press Add and enter the following: SYSTEM\CurrentControlSet\Services\AcronisAccessPostgreSQL\(For older versions of Acronis Access the service may be different. e.g. postgresql-x64-9.2) For the Acronis Access Gateway Server service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab.
3. Click on Resource and select the shared disk you have added and the Network Name (this is the name of the Client access point). 4. Press Apply and close the window. For the Acronis Access Tomcat service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab.
3. Click on Resource and select the PostgreSQL and Acronis Access Gateway Server services as dependencies.Press Apply and close the window. Note: If you want to run the Gateway and Access servers on different IP addresses add the second IP as a resource to the Acronis Access Service group and set it as a dependency for the network name. Bringing the service group online and using the Configuration Utility 1.
3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 4. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
5. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 6. Click OK to complete the configuration and restart the services. Installation and configuration on the second node 1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 2.
7. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 8. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
9. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 10. Click OK to complete the configuration and restart the services. 2.3 Installing Acronis Access on a Windows 2012 (R2) Microsoft Failover Cluster Installing Acronis Access Please make sure you are logged in as a domain administrator before installing Acronis Access. 1. Download the Acronis Access installer. 2.
Note: If you're deploying multiple Acronis Access servers, or you are installing a non-standard configuration, you can select which components to install from the Custom Install button. 7. Either use the default path or select a new one for the Acronis Access main folder and press OK. 8. Set a password for the user Postgres and write it down. This password will be needed for database backup and recovery. 9. Choose a location on a shared disk for the Postgres Data folder and press Next. 10.
2. Select Create empty role. Give the role a proper name. (e.g. Acronis Access, AAS Cluster) Configurations on the Active node 1. Configure your Gateway Server's database to be on a location on a shared disk. a. Navigate to C:\Program Files (x86)\Acronis\Access\Gateway Server\ b. Find the database.yml file and open it with a text editor. c. Find this line: database_path: './database/' and replace ./database/ with the path you want to use (e.g. database_path: 'S:/access_cluster/database/').
Adding all of the necessary services to the Acronis Access role Complete the following procedure for each of the following services: AcronisAccessGateway, AcronisAccessPostgreSQL (this may be different depending on the version of Acronis Access), AcronisAccessRepository and AcronisAccessTomcat 1. Right-click on the Acronis Access role and select Add a resource. 2. Select Generic Service.
3. Select the proper service and press Next. 4. On the Confirmation window press Next. 5. On the summary window press Finish. Setting an Access Point 1. Right-click on the Acronis Access role and select Add a resource.
2. Select Client Access Point. 3. Enter a name for this access point. 4. Select a network. 5. Enter the IP address and press Next. 6. On the Confirmation window press Next.
7. On the summary window press Finish. Adding a shared disk 1. Right-click on the Acronis Access role and select Add Storage. 2. Select the desired shared drive. Configuring dependencies 1. Select the Acronis Access role and click on the Resources tab For PostgreSQL and Acronis Access File Repository services do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab.
3. Click on Resource and select the shared disk you have added. 4. Press Apply and close the window. For the Acronis Access Gateway Server service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Resource and select the shared disk you have added and the Network Name (this is the name of the Client access point).
4. Press Apply and close the window. For the Acronis Access Tomcat service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Resource and select the PostgreSQL and Acronis Access Gateway Server services as dependencies.Press Apply and close the window.
3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 4. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
5. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 6. Click OK to complete the configuration and restart the services. Installation and configuration on the second node 1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 2.
4. Open the key: DataDirectory and change the value to the path you have selected for the PostgreSQL data folder location (e.g. E:/PostgreSQL/data). 5. Close Regedit and continue with the steps below. 6. Move the Acronis Access role to the second node. Using the Configuration Utility on the second node 1. Launch the Configuration Utility.
2. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 3. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
4. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 5. Click OK to complete the configuration and restart the services.
3 Upgrading In this section Upgrading from Acronis Access to a newer version ................................58 Upgrading to Acronis Access Advanced ...................................................60 Upgrading from mobilEcho 4.5 or earlier ................................................60 Upgrading from activEcho 2.7 or earlier ................................................104 Upgrading Clustered Configurations ......................................................129 3.
Where alldbs.sql will be the generated backup file. It can include a full path specification, for instance D:\Backups\alldbs.sql For full syntax on this command see: http://www.postgresql.org/docs/9.2/static/app-pg-dumpall.html http://www.postgresql.org/docs/9.1/static/app-pg-dumpall.html Info: For more information on PostgreSQL backup procedures and command syntax please read this: http://www.postgresql.org/docs/9.2/static/backup.html http://www.postgresql.org/docs/9.1/static/backup.
6. Review the components which will be installed and press Install. 7. Review the installed components and close the installer. 8. You will be prompted to open the Configuration Utility, press OK. 9. Verify that none of the settings in the Configuration Utility have changed. After you have verified all of your settings are as expected, press OK to close the Configuration Utility and start the Acronis Access services. 3.
The process for backing up and restoring a mobilEcho 4.5 or earlier server can be found here: http://docs.grouplogic.com/display/MobilEcho/mobilEcho+Server+Backup+and+Restoration Upgrade your version of mobilEcho to version 4.5 before proceeding with the upgrade to Acronis Access.
automatically administered from within the Acronis Access Server console. This feature eliminates the need to replicate registry settings and script updates to your servers. Adding a new data source (volume) to your servers is a one step process that is handled automatically by the management console. For more information, visit the Cluster Groups article. Installing and upgrading mobilEcho on a Windows Failover Cluster is a complicated process. The architecture changes introduced in mobilEcho 5.
automatically within the mobilEcho app. With the release of Acronis Access, these two management consoles have been combined into a single web-based console called Acronis Access Server.
Settings are no longer stored in the Windows Registry Earlier versions of mobilEcho stored mobilEcho File Access Server settings and configured Volumes in the Windows Registry. When upgrading to Acronis Access, these settings are moved to an internal SQL database. If you have any automated processes that add mobilEcho Volumes directly to the Windows Registry, or that back up mobilEcho’s registry settings, these processes will need to be modified to act on the SQL database instead.
or groups. To add or edit administrators, visit the Administrators page on the General Settings menu. Email Templates If you have customized the email template used for the mobilEcho Enrollment Invitation email that is sent to your users, this email template is not migrated when upgrading to Acronis Access. There is a new interface for editing email templates.
Giving users access to a new file share or SharePoint location is now a one step process. To do so, click Add New Folder on the Folders tab of the Data Sources page. In this single step, you will: 1. Give the Folder a Display Name that your users will see 2. Select the Gateway Server you would like to use to provide access to this data source 3. Select the type of data source: Local folder on the Gateway Server, SMB/CIFS share, SharePoint Site or Document Library, or activEcho server. 4.
Start using advanced mobilEcho Client Management features If your existing mobilEcho server did not have the mobilEcho Client Management features configured, the Acronis Access install process will guide you though the basic configuration that will allow you to start using these advanced features.
Multiple Windows servers running the mobilEcho File Access Server service, with one of those Windows servers also running the mobilEcho Client Management service 4. Multiple mobilEcho Servers front-ended by a load balancer One standalone Windows server running the mobilEcho Client Management service, and two or more Windows servers running the mobilEcho File Access Server service only, front-ended by a load-balancer. 5. Windows Failover Cluster Supported in version 5.0.3 or newer.
3.3.2.1 Upgrading a single mobilEcho server without Client Management configured Scenario 1 - Upgrading a single mobilEcho server without Client Management configured In this scenario, you have a single Windows Server running just the mobilEcho File Access Server service. With this architecture, you have not enabled the optional mobilEcho Client Management Administrator web console and are not using mobilEcho’s policy and remote management features.
c. The installer file is named: AcronisAccessSetup.exe 5. Click Next on the Welcome Screen. 6. Please accept the license agreement. 7. Click the Upgrade option to automatically upgrade your mobilEcho File Access Server service to an Acronis Access Gateway Server. In the upgrade process, the Acronis Access Server and its required services will also be installed.
Note: Do not choose Custom and install only the Acronis Access Gateway Server. The Acronis Access Server is the new web console that replaces the mobilEcho Administrator Windows program. It is required to administer your mobilEcho server. If you do not install it, you will have no means to change your mobilEcho settings or to give access to new file shares. 8. Select an installation location for the Acronis Access components being installed.
Note: It is not recommended that you alter the PostgresSQL install location or port. 10. Please review the services being installed and upgraded. Then click Install to begin the upgrade. Note: All required components will be automatically installed in sequence. This may take 5 to 15 minutes depending on your server. Future upgrade installs will be quicker.
11. Once installation has completed, a summary of the components installed is shown. Click Exit to continue. 12. At this point in the upgrade process, all necessary software has been installed, but you must now configure the network interfaces, ports, and certificates that will be used. IMPORTANT NOTE: If you do not proceed with this configuration step, your mobilEcho server will not be functional. This step is mandatory.
Note: You existing settings are retained. Please confirm that these settings match your existing mobilEcho File Access Server settings. This service typically runs on all available network addresses on port 443. If you have an existing SSL server identity certificate, it will be automatically selected. If you do not, a self-signed certificate will be generated. 14. The Access Server tab is used to configure your Acronis Access Server’s network address, port, and certificate.
15. Acronis Access Server requires that a File Repository location be selected. If you are using mobilEcho only, this File Repository will not be used to store anything, but setting a location is still required. This repository is used by Acronis’ activEcho file sync and share features. These features will not be enabled if you are upgrading a server that does not already have them installed, but you can chose to enable them at a later time, if desired.
a. For example: https://mobilecho.mycompany.com:3000 or https://localhost:3000 Note: Most of the settings in the SMTP, General Settings and LDAP pages should already be present from your mobilEcho installation. 3. Acronis Access Server requires that a local administrator account be created. Please enter and confirm a password for this local administrator account. a. The username for this local administrator account is: administrator b. Keep this local administrator password in a safe place.
a. You will be prompted to configure the SMTP settings used by the Access Server to send email alerts and client enrollment invitations. b. There is an option to send a test email to confirm these settings. 7. LDAP settings a. The Acronis Access Server needs an LDAP connection to search your Active Directory for the users and groups you would like to assign policies and data sources to. b. Please enter the LDAP information for an Active Directory server on your network.
Upgrading Acronis Access 6.0 to 7.x or newer: Once you have confirmed that the upgrade is successful, you can continue the upgrade to the latest version by following the steps below..The upgrade procedure from a previous version of Acronis Access is a simplified process and requires almost no configuration. Backup the vital components: The Apache Tomcat folder On upgrade the Apache Tomcat may be upgraded and all of the current Tomcat configuration files and log files will be removed.
The Gateway Server(s) database(s) 1. Go to the server on which you have your Acronis Access Gateway Server installed. 2. Navigate to the folder containing the database. Note: The default location is: C:\Program Files (x86)\Acronis\Access\Gateway Server\database 3. Copy the mobilEcho.sqlite3 file and paste it in a safe location. The Acronis Access configuration file 1. Navigate to the Acronis Access installation folder containing the configuration file.
8. You will be prompted to open the Configuration Utility, press OK. Verify that none of the settings in the Configuration Utility have changed. After you have verified all of your settings are as expected, press OK to close the Configuration Utility and start the Acronis Access services.
There are no longer “Volumes” in mobilEcho 5.0. Instead of using Volumes to share data sources, you will now create Folders. These Folders have an optional “Show when browsing server” property. When this option is enabled, the Folder will appear when a user browses the root of the Gateway Server in their mobilEcho app, just as Volumes were displayed in mobilEcho 4.5 or earlier. All the Volumes from your mobilEcho 4.
You can also begin to create and use client policies and officially enroll users with your server so that they are managed by these policies. A Default policy that applies to all users can be enabled and configured, or you can add custom policies based on Active Directory users and groups. Once policies have been configured, you can use the Enroll Users page to send enrollment invitation emails to your users so that they can enroll as managed users. 3.3.2.
c. The installer file is named: AcronisAccessSetup.exe 5. Click Next on the Welcome Screen. 6. Please accept the license agreement. 7. Click the Upgrade option to automatically upgrade your mobilEcho File Access Server service to an Acronis Access Gateway Server. In the upgrade process, the Acronis Access Server and its required services will also be installed.
Note: Do not choose Custom and install only the Acronis Access Gateway Server. The Acronis Access Server is the new web console that replaces the mobilEcho Administrator Windows program. It is required to administer your mobilEcho server. If you do not install it, you will have no means to change your mobilEcho settings or to give access to new file shares. 8. Select an installation location for the Acronis Access components being installed.
Note: It is not recommended that you alter the PostgresSQL install location or port. 10. Please review the services being installed and upgraded. Then click Install to begin the upgrade. Note: All required components will be automatically installed in sequence. This may take 5 to 15 minutes depending on your server. Future upgrade installs will be quicker.
11. Once installation has completed, a summary of the components installed is shown. Click Exit to continue. 12. At this point in the upgrade process, all necessary software has been installed, but you must now configure the network interfaces, ports, and certificates that will be used. IMPORTANT NOTE: If you do not proceed with this configuration step, your mobilEcho server will not be functional. This step is mandatory.
Note: You existing settings are retained. Please confirm that these settings match your existing mobilEcho File Access Server settings. This service typically runs on all available network addresses on port 443. If you have an existing SSL server identity certificate, it will be automatically selected. If you do not, a self-signed certificate will be generated. 14. The Access Server tab is used to configure your Acronis Access Server’s network address, port, and certificate.
This repository is used by Acronis’ activEcho file sync and share features. These features will not be enabled if you are upgrading a server that does not already have them installed, but you can chose to enable them at a later time, if desired. The default location for the File Repository is: C:\ProgramData\Acronis\Access\FileStore If you would like to try out activEcho in the future, you may want to select a location on a data drive instead of the C: drive.
Note: Most of the settings in the SMTP, General Settings and LDAP pages should already be present from your mobilEcho installation. 3. Acronis Access Server requires that a local administrator account be created. Please enter and confirm a password for this local administrator account. a. The username for this local administrator account is: administrator b. Keep this local administrator password in a safe place.
a. You will be prompted to configure the SMTP settings used by the Access Server to send email alerts and client enrollment invitations. b. There is an option to send a test email to confirm these settings. 7. LDAP settings a. The Acronis Access Server needs an LDAP connection to search your Active Directory for the users and groups you would like to assign policies and data sources to. b. Please enter the LDAP information for an Active Directory server on your network.
All the existing Folders configured in the mobilEcho 4.5 Client Management Administrator are first migrated into the Legacy Data Sources tab on the Data Sources page. You can continue to add and modify the folders on this page until you upgrade their associated Gateway Server to Acronis Access.
In this scenario, you should only have one Windows Server running the Acronis Access console and the Gateway Server, so you will have just one server listed on the Gateway Servers page. This server needs to be registered so that you can administer it. 1. Click the menu button for the Gateway Server on your Acronis Access server and select Register. 2. You will be asked if the existing network address for the server you are registering can be used to directly access the server.
5. Enter the 12 digit Administration Key (including dashes) into the registration form and click Save. Note: Once the server has been registered it will appear in the Gateway Servers list as registered and you can adjust its settings and view its details and status. When registered, the Volumes that existed on the mobilEcho Gateway Server prior to being upgraded to Acronis Access are imported into the Data Sources – Folders list.
There are no longer “Volumes” in mobilEcho 5.0. Instead of using Volumes to share data sources, you will now create Folders. These Folders have an optional “Show when browsing server” property. When this option is enabled, the Folder will appear when a user browses the root of the Gateway Server in their mobilEcho app, just as Volumes were displayed in mobilEcho 4.5 or earlier. All the Volumes from your mobilEcho 4.
As shown below, the 4 existing Volumes from this mobilEcho 4.5 server were imported into the Folders list after Gateway Server registration, and they continue to appear when browsing the server from the mobilEcho app. Upgrading Acronis Access 6.0 to 7.x or newer: Once you have confirmed that the upgrade is successful, you can continue the upgrade to the latest version by following the steps below.
2. Once your current Command Prompt directory is the bin folder, enter the following line: pg_dump -U postgres -f mybackup.sql acronisaccess_production where mybackup.sql is the desired file name for the produced backup file. It can include a full path to the location where you want the backup file to be created, for instance: D:\Backups\mybackup.sql Note: acronisaccess_production must be entered exactly as shown as it is the name of the Acronis Access database 3. A "Password: " line appears.
Upgrade 1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 2. Double-click on the installer executable. 3. Press Next to begin. 4. Read and accept the license agreement. 5. Press Upgrade. 6. Review the components which will be installed and press Install. 7. Review the installed components and close the installer. 8. You will be prompted to open the Configuration Utility, press OK.
3.3.2.3 Upgrading multiple mobilEcho servers with Client Management Scenario 3 - Upgrading multiple mobilEcho servers with Client Management In this scenario, you have a multiple Windows servers running mobilEcho 4.5 or earlier. One server has both the required mobilEcho File Access Server service running and the optional mobilEcho Client Management Server service enabled. The other servers are just acting as mobilEcho File Access Servers.
3. Next, you will upgrade each additional server that is acting as a mobilEcho File Access Server only. Please follow the steps bellow. On every Windows Server acting as a mobilEcho File Access Server only: 1. Backup all of the necessary files following these guides: mobilEcho 4.5 Backup and/or activEcho 2.7 backup. 2. You should first upgrade to Acronis Access 6.0 and then upgrade to Acronis Access 7.X. To download Acronis Access 6.0, use this link: http://www.grouplogic.com/files/glidownload/verify.
3. Run the Acronis Access installer on the desired server. 4. Press Next on the Welcome screen. 5. Read and accept the license agreement. 6. Click Custom.
7. Select only the Acronis Access Gateway Server component and press Next. 8. The rest of the installation and Configuration Utility steps follow what is outlined in the earlier scenarios, with the exception that you will not need to configure the Access Server and File Repository in the Configuration Utility. 9. When you complete the Configuration Utility process, there will be no additional web console configuration, as the Acronis Access Server console was not installed. 10.
11. You will be asked if the existing network address for the server you are registering can be used to directly access the server. The existing address is typically the network address that your mobile device users must use to access the Gateway Server, so it’s possible this address points to a proxy server or load balancer.
15. All management of this Gateway Server is now done from within Acronis Access Server web console. When creating new Folders on the Data Sources page, this Gateway Server will now appear in the list of Gateway Servers available to give access to the new Folder. 16. If you have any additional Gateway Servers to upgrade and register, please follow the same procedure as above. 3.3.2.
a. Copy the invitation.html.erb and invitation.txt.erb files to: C:\Program Files (x86)\Group Logic\mobilEcho Server\ManagementUI\app\views\user_mailer b. Copy the mobilEcho_manager file to: C:\Program Files (x86)\Group Logic\mobilEcho Server\ManagementUI c. Copy the production.sqlite3 file to: C:\Program Files (x86)\Group Logic\mobilEcho Server\ManagementUI\db d. There may be a 4th file called priority.txt, if present, copy it to C:\Program Files (x86)\Group Logic\mobilEcho Server\Management.
Which port is activEcho using? Is the File Repository on the same machine? 3.4.2 The Upgrade Process activEcho 5.0 Upgrade Process First, please identify the type of activEcho deployment you will be upgrading. The instructions for these scenarios are detailed in the next section of this document. The most common scenarios are: 1. Single activEcho Server without a mobilEcho Client Management Server A single Windows server, running the activEcho Server only. 2.
c. The installer file is named: AcronisAccessSetup.exe 5. Click Next on the Welcome Screen. 6. Please accept the license agreement. 7. Click Upgrade to automatically upgrade your activEcho Server to the new Acronis Access Server. In the upgrade process, a Gateway Server and it's required services will also be installed. 8. A prompt for remote mobilEcho Servers will be shown. If you don't have a mobilEcho Client Management Server, press No.
location. We recommend you do not change these installation paths. Click Next. 10. Please review the services being installed and upgraded. 11. Press Install to begin the upgrade. Once the installation is complete, you will be shown a summary of the installed components. Press Exit. Note: All required components will be automatically installed in sequence. This may take 5 to 15 minutes depending on your server. Future upgrades will be quicker. 12.
have an existing SSL server identity certificate, it will be automatically selected. If you do not, a self-signed certificate will be generated. 14. The Access Server tab is used to configure your Acronis Access Server’s network address, port, and certificate. The Acronis Access Server is the web console that is used to configure all Sync & Share features and your activEcho users as well as perform all server administration and remote client management.
15. Click OK to exit the Configuration Utility and apply these settings. 16. You will now log into the Acronis Access Server web console for the first time to complete your configuration. You will be prompted to click OK to launch a web browser and complete this configuration. Upgrading Acronis Access 6.0 to 7.x or newer: Once you have confirmed that the upgrade is successful, you can continue the upgrade to the latest version by following the steps below.
pg_dumpall -U postgres > alldbs.sql Where alldbs.sql will be the generated backup file. It can include a full path specification, for instance D:\Backups\alldbs.sql For full syntax on this command see: http://www.postgresql.org/docs/9.2/static/app-pg-dumpall.html http://www.postgresql.org/docs/9.1/static/app-pg-dumpall.html Info: For more information on PostgreSQL backup procedures and command syntax please read this: http://www.postgresql.org/docs/9.2/static/backup.html http://www.postgresql.org/docs/9.
6. Review the components which will be installed and press Install. 7. Review the installed components and close the installer. 8. You will be prompted to open the Configuration Utility, press OK. Verify that none of the settings in the Configuration Utility have changed. After you have verified all of your settings are as expected, press OK to close the Configuration Utility and start the Acronis Access services. 3.4.2.
c. The installer file is named: AcronisAccessSetup.exe 5. Click Next on the Welcome Screen. 6. Please accept the license agreement.
7. Click Upgrade to automatically upgrade your activEcho Server and mobilEcho Client Management Server to the new Acronis Access Server. In the upgrade process, a Gateway Server and it's required services will also be installed. If a File Server is present, the installer will upgrade the File Server to the new Gateway Server instead of installing a new one. 8. Select an installation location for the Acronis Access components being installed.
12. Within the Configuration Utility, the Gateway Server tab is used to configure your Acronis Access Gateway Server’s network address, port, and certificate. The Acronis Access Gateway Server is the core Acronis Access service that your mobilEcho clients connect to and that gives access to your file servers, NAS, and SharePoint servers. Note: You existing settings are retained. Please confirm that these settings match your existing mobilEcho File Access Server settings.
Note: Acronis Access Server requires that a File Repository location be selected. This repository is used by Acronis’ activEcho file sync and share features. 14. Click OK to exit the Configuration Utility and apply these settings. 15. You will now log into the Acronis Access Server web console for the first time to complete your configuration. You will be prompted to click OK to launch a web browser and complete this configuration.
2. You will be asked if the existing network address for the server you are registering can be used to directly access the server. The existing address is typically the network address that your mobile device users must use to access the Gateway Server, so it’s possible this address points to a proxy server or load balancer.
Note: Once the server has been registered it will appear in the Gateway Servers list as registered and you can adjust its settings and view its details and status. Upgrading Acronis Access 6.0 to 7.x or newer: Once you have confirmed that the upgrade is successful, you can continue the upgrade to the latest version by following the steps below.The upgrade procedure from a previous version of Acronis Access is a simplified process and requires almost no configuration.
Where alldbs.sql will be the generated backup file. It can include a full path specification, for instance D:\Backups\alldbs.sql For full syntax on this command see: http://www.postgresql.org/docs/9.2/static/app-pg-dumpall.html http://www.postgresql.org/docs/9.1/static/app-pg-dumpall.html Info: For more information on PostgreSQL backup procedures and command syntax please read this: http://www.postgresql.org/docs/9.2/static/backup.html http://www.postgresql.org/docs/9.1/static/backup.
6. Review the components which will be installed and press Install. 7. Review the installed components and close the installer. 8. You will be prompted to open the Configuration Utility, press OK. Verify that none of the settings in the Configuration Utility have changed. After you have verified all of your settings are as expected, press OK to close the Configuration Utility and start the Acronis Access services. 3.4.2.
a. To access the latest installer, please visit: http://support.grouplogic.com/?page_id=3598 b. You will need to enter your product serial number for verification before downloading the installer. c. The installer file is named: AcronisAccessSetup.exe 7. Click Next on the Welcome Screen. 8. Please accept the license agreement.
9. Click Upgrade to automatically upgrade your activEcho Server to the new Acronis Access Server. In the upgrade process, a Gateway Server and it's required services will also be installed. 10. If you have a mobilEcho Client Management Server, press Yes. If you don't have a mobilEcho Client Management Server, go to the first article on upgrading without a mobilEcho installation present. 11.
location. We recommend you do not change these installation paths. Click Next. 13. Please review the services being installed and upgraded. 14. Press Install to begin the upgrade. Once the installation is complete, you will be shown a summary of the installed components. Press Exit. Note: All required components will be automatically installed in sequence. This may take 5 to 15 minutes depending on your server. Future upgrades will be quicker. 15.
1. For the Address field, enter the IP address of your server that was running mobilEcho. This is the address you wrote down at the beginning. 2. For the Port field, enter the port number that your mobilEcho File Server used. 3. Add the certificate you have been using for the mobilEcho File Server. On the Access Server 1. For the Address field, enter the IP address you've been using for your activEcho server until now. This should be the default. 2.
On the File Repository tab 1. For the Address field, enter the IP address or DNS name of your Repository Service. This should be the default. 2. For the Port field, enter the port number for your Repository Service. This should be the default. 3. Select the path to your FileStore folder. This should be the default. After you have made all the necessary configurations, press OK to exit the Configuration Utility. Configuring your local Gateway Server 1. 2. 3. 4. 5.
6. Select only the Gateway Server component and press Next. 7. Review the installation path and press Next. This should be the default. 8. Review the components which will be installed and press Install. 9. After the installation finishes, close the installer and start the configuration utility (if it doesn' start automatically, it can generally be found at: C:\Program Files (x86)\Group Logic\Configuration Utility). 10. For the Address field, specify the new IP you gave to your machine hosting mobilEcho.
15. Locate the Gateway Server with a Legacy status, open the drop down menu for that gateway and select Register. 16. A dialog will appear, press Yes. 17. In the Address for administration and client connections field, enter the IP address of your upgraded Gateway Server. This is the new IP address you gave to the machine previously hosting mobilEcho. 18. In the Administration Key field, enter the key of your Gateway Server. To obtain it, open the IP address of the Gateway in a browser. (e.g.
Registering your local Gateway server While on the Gateway Servers page: 1. Press the Add Gateway Server button. 2. Enter a display name for your new Gateway Server. 3. Enter the IP address of the Gateway. This is the IP address that was previously used by your mobilEcho server (this is the IP you wrote down at the beginning). 4. Enter the administration key for that Gateway. To obtain it, open the IP address of the Gateway in a browser. (e.g. https://192.168.1.1).
The PostgreSQL database The following method creates an *.sql file containing a text representation of the source database. 1. Open a Command Prompt window and navigate to the 9.2\bin folder located in the PostgreSQL installation directory. e.g. cd "C:\PostgreSQL\9.2\bin" 2. Once your current Command Prompt directory is the bin folder, enter the following line: pg_dump -U postgres -f mybackup.sql acronisaccess_production where mybackup.sql is the desired file name for the produced backup file.
Upgrade 1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 2. Double-click on the installer executable. 3. Press Next to begin. 4. Read and accept the license agreement. 5. Press Upgrade. 6. Review the components which will be installed and press Install. 7. Review the installed components and close the installer. 8. You will be prompted to open the Configuration Utility, press OK.
For information on upgrading a Microsoft Failover Clustering configuration, visit the Supplemental Material section. Upgrading a Gateway Server 1. Run the Acronis Access installer on the desired server. 2. Press Next on the Welcome screen. 3. Read and accept the license agreement. 4. Click Custom.
5. Select only the Acronis Access Gateway Server component and press Next. 6. Review the components and press Install. 7. Once the installation finish, review the Summary, and close the installer. You will be prompted to open the Configuration Utility. Open it to review that all of your previous Gateway Server settings are in place. Make any changes if necessary and press OK.
4. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 5. Double-click on the installer executable. 6. Press Next to begin. 7. Read and accept the license agreement. 8. Press Upgrade. 9. Review the components which will be installed and press Install.
10. Enter the password for your postgres super-user and press Next. 11. When the installation finishes, press Exit to close the installer. Warning! Do not bring the cluster group online! 12. Move the cluster group to the second node. 13. Complete the same installation procedure on the second node. 14. Bring all of the Acronis Access services online. 5 Upgrading from mobilEcho 4.5 on a Microsoft Failover Cluster Warning! Acronis Access failover clustering is not supported by versions older than 5.0.3.
6. Press Next to begin. 7. Read and accept the license agreement. 8. Press Install. Note: If you're deploying multiple Acronis Access servers, or you are installing a non-standard configuration, you can select which components to install from the Custom Install button. 9. Either use the default path or select a new one for the Acronis Access main folder and press OK. 10. Set a password for the user Postgres and write it down. This password will be needed for database backup and recovery. 11.
Configurations on the Active node 1. Configure your Gateway Server's database to be on a location on a shared disk. a. Navigate to C:\Program Files (x86)\GroupLogic\mobilEcho Server\ b. Find the database.yml file and open it with a text editor. c. Find this line: database_path: './database/' and replace ./database/ with the path you want to use (e.g. database_path: 'S:/mobilEcho_cluster/database/'). Note: Use slashes(/) as a path separator. Note: You can copy the configured database.
4. From the Resource Type drop down menu select Generic Service and press Next. 5. Make sure both of your nodes are listed as Possible owners and press Next. 6. Skip the dependencies for now by pressing Next. 7. Enter the correct service name of the service you are adding (e.g. postgresql-x64-9.2) and press Next. 8. Skip the Registry Replication window for now by pressing Next. 9. Press Finish to complete the procedure.
4. Select the shared disk you have added and move it to the right side. 5. Press OK. For PostgreSQL also do the following: 1. Click on the Registry Replication tab. 2. Press Add and enter the following: SYSTEM\CurrentControlSet\Services\AcronisAccessPostgreSQL\(For older versions of Acronis Access the service may be different. e.g. postgresql-x64-9.
For the Acronis Access Gateway Server service do the following: 1. 2. 3. 4. Right-click on the appropriate service and select Properties. Click on the Dependencies tab. Click on Modify. Select the IP Address and Physical disk and move them to the right side. 5. Press OK. For the Acronis Access Tomcat service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Modify.
4. Select the PostgreSQL and Acronis Access Gateway Server services and move them to the right side. 5. Press OK. Bringing the cluster group online and using the Configuration Utility 1. Right-click on the cluster group and press Bring online. 2. Launch the Configuration Utility. On an upgrade from mobilEcho, this is generally located at C:\Program Files (x86)\GroupLogic\Configuration Utility 3.
4. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box. 5. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk.
2. Install Acronis Access on the second node, but this time use the default Postgres Data location and the same postgres user password as for the first node. 3. Complete the installation. 4. Configure your Gateway Server's database to be on a location on a shared disk. a. Navigate to C:\Program Files (x86)\GroupLogic\mobilEcho Server\ b. Find the database.yml file and open it with a text editor. c. Find this line: database_path: './database/' and replace ./database/ with the path you want to use (e.g.
Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box. 9. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 10. Click OK to complete the configuration and restart the services. 5.
3. Launch the installer on the active node. 4. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 5. Double-click on the installer executable. 6. Press Next to begin. 7. Read and accept the license agreement. 8. Press Install. Note: If you're deploying multiple Acronis Access servers, or you are installing a non-standard configuration, you can select which components to install from the Custom Install button. 9.
11. Choose a location on a shared disk for the Postgres Data folder and press Next. 12. A window displaying all the components which will be installed appears. Press OK to continue. 13. When the Acronis Access installer finishes, press Exit.Navigate to your shared disk, locate and copy these 3 files: production.sqlite3, mobilEcho_manager.cfg and priority.txt (this one might not exist) and paste them to the Acronis Access installation directory, replacing the existing files.
2. Select Generic Service. 3. Select the proper service and press Next. 4. On the confirmation window press Next.
5. Press Next on the Replicate Registry Settings window. 6. On the summary window press Finish. Configuring dependencies 1. Double click on the Acronis Access Service group. For PostgreSQL and Acronis Access File Repository services do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Resource and select the shared disk you have added. 4. Press Apply and close the window. For PostgreSQL also do the following: 1.
2. Press Add and enter the following: SYSTEM\CurrentControlSet\Services\AcronisAccessPostgreSQL\(For older versions of Acronis Access the service may be different. e.g. postgresql-x64-9.2) For the Acronis Access Gateway Server service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab.
3. Click on Resource and select the shared disk you have added and the Network Name (this is the name of the Client access point). 4. Press Apply and close the window. For the Acronis Access Tomcat service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab.
3. Click on Resource and select the PostgreSQL and Acronis Access Gateway Server services as dependencies.Press Apply and close the window. Note: If you want to run the Gateway and Access servers on different IP addresses add the second IP as a resource to the Acronis Access Service group and set it as a dependency for the network name. Bringing the service group online and using the Configuration Utility 1.
3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 4. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
5. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 6. Click OK to complete the configuration and restart the services. Installation and configuration on the second node 1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 2.
7. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 8. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
9. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 10. Click OK to complete the configuration and restart the services. 5.3 Upgrading a mobilEcho server on a Windows 2012 (R2) Failover Cluster to Acronis Access 1. Open the Failover Cluster Manager and double-click on your service group. 2. Delete the mobilEcho service resources.
8. Press Install. Note: If you're deploying multiple Acronis Access servers, or you are installing a non-standard configuration, you can select which components to install from the Custom Install button. 9. Either use the default path or select a new one for the Acronis Access main folder and press OK. 10. Set a password for the user Postgres and write it down. This password will be needed for database backup and recovery. 11. Choose a location on a shared disk for the Postgres Data folder and press Next.
Configurations on the Active node 1. Configure your Gateway Server's database to be on a location on a shared disk. a. Navigate to C:\Program Files (x86)\GroupLogic\mobilEcho Server\ b. Find the database.yml file and open it with a text editor. c. Find this line: database_path: './database/' and replace ./database/ with the path you want to use (e.g. database_path: 'S:/mobilEcho_cluster/database/'). Note: Use slashes(/) as a path separator. Note: You can copy the configured database.
3. Select the proper service and press Next. 4. On the Confirmation window press Next. 5. On the summary window press Finish. Setting an Access Point 1. Right-click on the Acronis Access role and select Add a resource.
2. Select Client Access Point. 3. Enter a name for this access point. 4. Select a network. 5. Enter the IP address and press Next. 6. On the Confirmation window press Next.
7. On the summary window press Finish. Adding a shared disk 1. Right-click on the Acronis Access role and select Add Storage. 2. Select the desired shared drive. Configuring dependencies 1. Select the Acronis Access role and click on the Resources tab For PostgreSQL and Acronis Access File Repository services do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab.
3. Click on Resource and select the shared disk you have added. 4. Press Apply and close the window. For the Acronis Access Gateway Server service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Resource and select the shared disk you have added and the Network Name (this is the name of the Client access point).
4. Press Apply and close the window. For the Acronis Access Tomcat service do the following: 1. Right-click on the appropriate service and select Properties. 2. Click on the Dependencies tab. 3. Click on Resource and select the PostgreSQL and Acronis Access Gateway Server services as dependencies.Press Apply and close the window.
3. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 4. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
5. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 6. Click OK to complete the configuration and restart the services. Installation and configuration on the second node 1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation. 2.
4. Open the key: DataDirectory and change the value to the path you have selected for the PostgreSQL data folder location (e.g. E:/PostgreSQL/data). 5. Close Regedit and continue with the steps below. 6. Move the Acronis Access role to the second node. Using the Configuration Utility on the second node 1. Launch the Configuration Utility.
2. Configure the Acronis Access Gateway Server service to listen on the IP address(es) for the Acronis Access Service group. 3. Configure the Acronis Access Server service to listen on the IP address(es) for the Acronis Access Service group. Note: If Redirect requests from port 80 is selected, Tomcat will listen for incoming traffic on the unsecure port 80 and redirect it to the HTTPS port you have specified above. If you have another program listening on port 80, do not check this box.
4. Configure the Acronis Access File Repository to listen on localhost and change the Filestore path to be on the shared disk. This path should be the same for both nodes. 5. Click OK to complete the configuration and restart the services.
