Operation Manual

Note: You will not be able to enroll your device in Client Management with smart card authentication if you

do not have your card and/or reader inserted.

4. Upon enrollment (or card removal and reinsertion), Acronis Access will send you to the PKard

Reader app for authentication of your card's PIN.

Manually adding a server and using Smart Card authentication

1. Verify that you have the PKard Reader app installed.

2. Insert your Smart Card into the reader.

3. Open the Acronis Access app.

4. Tap the + button.

5. Enter the server DNS name or IP address.

6. Under Authentication Method section tap on Smart card.

7. Tap the Save button.

8. Tap on the server in the server list.

9. Enter your PIN in the PKard Reader app.

There are some specific scenarios when using Smart Cards

 If you are managed using card authentication and you remove either your card or reader, the

app will lock and you will see one of the following screens. If you insert the reader and card at

this point, there will be a short delay before the reader recognizes it, you will be passed to the

PKard Reader app for PIN authentication, and back to our unlocked app assuming your PIN was

accepted.

 If you're connecting to a manually added server with card authentication (and not managed with

card authentication) and you remove the card or reader, the app does not lock, but you can no

longer access new data on that server. Cached and local/sync files will still be available.

2.1.3.8 Using client certificate authentication

The Access Mobile Client accepts SSL user identity certificates for authentication with a Acronis

Access Gateway server or an HTTPS Reverse Proxy server.

If you have enabled certificate authentication as your Acronis Access or HTTPS Reverse Proxy login

method, the Access Mobile Client app will be automatically challenged for a user identity certificate