User`s manual

I/O SERVER User’s Manual Industrial PC
__________________________________________________________________
________________________________________________________________________
Acromag, Inc. Tel:[phone] Fax:[phone] Email:[e-mail] http://www.acromag.com
38
Surface-Mounted Technology (SMT) boards are generally difficult to
repair. It is highly recommended that a non-functioning board be returned
to Acromag for repair. The board can be easily damaged unless special
SMT repair and service tools are used. Further, Acromag has automated
test equipment that thoroughly checks the performance of each board.
When a board is first produced and when any repair is made, it is tested,
placed in a burn-in room at elevated temperature, and retested before
shipment.
Please refer to Acromag's Service Policy Bulletin or contact Acromag
for complete details on how to obtain parts and repair.
Before beginning repair, be sure that all of the procedures in Section 2,
Preparation For Use, have been followed. Also, refer to the documentation
of your carrier/CPU board to verify that it is correctly configured.
Replacement of the board with one that is known to work correctly is a
good technique to isolate a faulty board.
If you continue to have problems, your next step should be to visit the
Acromag worldwide web site at http://www.acromag.com
. Our web site
contains the most up-to-date product and software information.
Choose the “Support” hyperlink in our website’s top navigation row or
look for product specific information by searching for the specific model
under question using the search box:
An email question can be submitted through the “Contact Us” hyperlink
at the top of any web page.
Acromag’s application engineers can also be contacted directly for
technical assistance via telephone or FAX through the numbers listed at
the bottom of this page. When needed, complete repair services are also
available.
6.0 SERVICE AND
REPAIR
SERVICE AND REPAIR
ASSISTANCE
PRELIMINARY
SERVICE PROCEDURE
CAUTION: POWER MUST
BE TURNED OFF
BEFORE REMOVING OR
INSERTING BOARDS
WHERE TO GET HELP
www.acromag.com