PP7MX PRINTER USER’S MANUAL
Safety Precautions Before using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. 1. WARNING （1） Connect the printer with a reliable grounded power receptacle. Do not plug with large electronic machines in one multi-outlet, which can provoke power fluctuation or over-heating, even a fire. （2） Only can use the supplied adapter. （3） Do not keep the machine in a hot, wet or polluted place. （4） Do not plug in or unplug with your hands wet.
CONTENTS 1 2 3 4 5 6 7 8 9 Introduction ............................................................................................................................................. 1 1.1 Specifications ........................................................................................................................... 1 1.2 Appearance............................................................................................................................... 2 1.3 Accessories ..................
1 Introduction 1.1 Specifications Optional type Speed Power Supply Print Method Resolution Paper type Paper width Paper Paper roll diameter Paper installation type Character set Character print Number of columns Barcode type Data receiving buffer Flash memory Interface Cash drawer driver Printer head life Paper-cutter life Cash drawer impulse Work Temperature Work Humidity Driver Printing command Size PP7M31HX 250mm/s 24V thermal print 203dpi Thermal paper 79.5±0.5mm Max.
1.2 Appearance Upper cover switch Power switch 1.
2 Paper Installation Note: Bad quality thermal paper with rough surface and low sensetivity may reduce the life time of the printer head, please use high quality thermal paper, such as OJI, PD-160R or Aclas paper. (1) Make sure that the printer is not receiving data; otherwise, data may be lost. (2) Open the printer upper cover by pressing the cover button as picture 1. upper cover button Picture 1 (3) Insert the paper roll to the printer as picture 2.
(4) Be sure to note the correct direction thats the paper comes off the roll shown as picture 3. Thermal sensitive side √ × Picture 3 (5) Pull out a small amount of paper to make it parallel with the alignment line as picture 4，and then close the upper cover by pressing its front middle part until you hear a ‘click’ sound. close the cover by pressing here the alignment line Picture 4 (6) After closing the upper cover，tear off the paper as picture 5.
3 Setting the Printer 3.1 Using the Printer Power indicator light To prompt error To prompt the paper is run out Press the button once to advance paper once line. You can also hold down the Feed button to feed paper continuously. 3.2 Connecting the Computer (1) Power off the printer. (2) Plug the communication cable securely into the printer, then attach the other end of the cable to the computer.
3.3 Connecting the Power Supply ※ CAUTIONS When connect the power supply to the printer, make sure first connect the power supply cable to the printer, then connect the power supply cable to the power supply. When disconnecting, the order is reverse. Otherwise you may damage the power supply or the printer. If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the printer.
4 SELF TEST Press key ‘Feed’ and hold it, and then power on the machine at the same time, it will print a piece of Test Page. The information of this Test Page includes the printer’s model, version, IP address (Ethernet port), ID etc. 5 MAINTENANCE Paper dust inside the printer may lower the printer quality. The thermal printer head is probably dirty, if part of letters is not printed distinctly. Please follow steps below to clean the printer head.
6 TROUBLESHOOTING 1) The printer is out of paper. If the printer is out of paper, the “Paper out” indicator light will lit up. In this case, the printer will stop printing. And then install a new paper roll, the printer will continue printing. 2) The printer could self-test but could not print. a. Make sure the connection cable between the PC and the printer connects securely. b. Make sure the connecting port of the printer is not being used. Otherwise, remove the port. c.
7 Printer Tool Instruction Double click to open ‘Printertool.exe’. Here, you can use the software to set printer parameters and test functions of the printer. 7.1 Communication Setting First, you need to do communication test. Click “Communication Setting” in the “Quick Navigation” menu. Do select the right communication method according to your printer communication interface. 7.1.1. Ethernet Printer If your printer is Ethernet, select TCP/IP as the following picture.
Click “Communication Test (F2)” to test communication. If there are no errors, pop-up window will be shown as follows. Otherwise, the failure window will be displayed. Users should correct the communication setting until pass the communication test.
7.1.2. Serial Printer If your printer is serial printer, select RS232 as the following picture. Note: Port: Select the COM-Port from the Port drop-down list according to your communication port. Baud Rate: Select the baud rate from the drop-down list according to the baud rate of your printer. Communication Test (F2): Refer to chapter 7.1.1 in this manual.
7.1.3. USB Printer If your printer is USB printer, select USB as the following picture. Note: When the USB printer is equipped with USB virtual serial port, select “USB Virtual Serial Port”. Otherwise select “USB Printer”. Communication Test (F2): Refer to chapter 7.1.1 in this manual.
7.2 Parameter Setting Click “Parameter Setting” in the “Quick Navigation” menu. The window is displayed as follows. ⑤Click download parameter. ① Click upload parameters. Note: ②Input the new IP address of the printer, which is on the same network segment of the IP of the device which the printer connected with. ③Choose the baud rate according to the actual need. ④Density is used to adjust the printer density. It is usually set to 1.
Click OK.
7.3 Logo Setting If you want to set logo, you can click “Logo Setting” in the “Quick Navigation” menu. The window is displayed as follows. Here you can open logo file, download logo, print logo or clear logo. Note: the size of the logo file should be less than 8KB as shown in the following picture. The width and height mean pixels of the width and height of the logo picture.
7.4 Other Setting Click “Other Setting” in the “Quick Navigation” menu. The window is displayed as follows. Here you can set language of the printer tool, test the function of drawer. Voice function is reserved, and this model is not supported at present. Download programs and fonts only if the printer program, fonts are damaged, please use with caution.
7.5 Printing test To test the printing effect, please click “Printing test” in the “Quick Navigation” menu. The window is displayed as follows. There are three methods to test printing. The first method: You can click here to print a test page.
The second method: You can also input contents here. Then click “Send”, the printer will print a page.
The third method: ②Then tick “HEX”. ① If you need to send ESC/POS commands directly, please input the commands in this text box, such as 1B 2C. ③Confirm the commands and click “Send”, and the printer will execute the commands.
8 Printer Driver Installation Instruction Note: you need to install this driver only if you do not know how to use the ESC commands. This driver is suitable for Windows XP system, Windows 7, Windows 8 and Windows 10. 8.1. Printer Driver Installation Connect the printer to PC, and double click “Setup.exe” in the file “Aclas Printer” to install the printer driver. Type 1: Choose “COM/LPT” Click “OK” Choose the right connect port from the drop-down list. Click “Setting” to config the connect ports.
Choose “Hardware” Click “OK”.
Type 2: Choose “TCP” Click “OK” Input the IP which is in the same network segment of the printer.
Type 3: Choose “USB” Click “OK” Click “Install” Note: After installing the printer driver, you can use the printer. If the printer could not work, you can refer to Chapter 8.2 to see the connecting port and make sure that the connecting port you choose is correct and is not being used; then refer to Chapter 8.3 to configure port.
8.2. How to Know the Connect Port Connect the printer to the computer, follow steps below to know which port is connected. Right click “This PC” icon on the desktop, and choose “Manage”.
Serial printer connect port: Here you can see the connecting port of serial printer. USB printer connect port: Here you can see the connecting port of USB printer.
8.3. How to Config Connect Port Step1: Enter “Printer properties” interface of the printer first to configure port after knowing the connecting port. (The location of “Printer properties” varies slightly from system to system. No matter what system your PC has been installed, the goal is to find the location of “Printer properties”.) If your PC is installed with WIN7 system, please follow the below steps to enter “Printer properties” interface. Click “Devices and Printers” in start menu.
If your PC is installed with WIN10 system, please follow the below steps to enter “Printer properties” interface. Right click “This PC” icon on the desktop, and choose “Properties”. Click “Control Panel Home”.
Click “View devices and printers”. Right click “Aclas Printer”, choose “Printer properties”.
Step 2: Choose connecting port Choose the connecting port that you have known from Chapter 8.2. For example, the connecting port of the printer known from Chapter 8.2 is COM2, so you should choose COM2 in the following interface. Choose this item. Select the connecting port. Click it. Step 3: Configure port Note: USB printers could skip this step, and go to step 4 directly. Click it.
Choose “Hardware”. Click “OK”. Step 4: Finish port configuration Choose the item “General”. Click it to print test page, and then click “Close”.
Sample of Test Page Note: there is the information about computer name, printer name and port name etc. on the print test page. The printer can be used.
9 Contact Us Customer satisfaction is our top priority. Therefore, please don't hesitate to contact us if you have any question or suggestion. It's our honor to offer the best solution and attention for you. You can contact us as following ways: Website: www.aclas.tw Email: osa@aclas.com Facebook: @Pinnacle Aclas Twitter: @ArmPos We will response within one business day.
