User's Manual

MTU Installation Requirements 1
O VERVIEW
Meter Transmission Units (MTUs) are the endpoints of the STAR system. MTUs
are permanently sealed devices that transmit regularly scheduled meter readings
on an FCC licensed frequency to a Data Collector Unit, or DCU. Every Meter
Transmission Unit (MTU) installation location presents its own set of variables.
This document is intended to help guide installers by providing general
information about UHF radio transmissions, MTUs, and Aclara required practices
for installation. Failure to adhere to these guidelines may be detrimental to system
operation.
Support
There are several ways to get help when you have a question, an issue, or would
like to speak with Aclara's Support personnel.
• Aclara Connect
Aclara's exciting customer portal (https://connect.aclara.com) enables you to
access our frequently-updated knowledge database, easily access product
documentation, submit and track your Support cases and RMAs, access
Aclara University's Online Learning Center (OLC) and learning library,
track your orders, join communities and groups, join in discussions with
other Aclara customers and Aclara personnel, and much more. If you do not
have access to Aclara Connect, email [e-mail] and request
access.
• Aclara University
Aclara's on-demand training makes content available to you in a convenient,
cost-effective online environment. The OLC has recordings of several
webinars, streaming educational videos, software simulations, and short
videos which walk you through a specific task. Access the OLC by going to
the Training tab of Aclara Connect and clicking the Online Learning Center
link.
• Technical Support
Email [e-mail] or call 1-800-892-9008 to speak with an Aclara
representative.
DRAFT