User's Manual

DRAFT
36 TWACS
®
- ORION
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for CENTRON
®
Meter User Guide
Return Procedures
I MPORTANT Items should be properly packaged to avoid shipping/handling damage
during transit. Items must be packaged in individual anti-static or
static dissipative bags and packed in sturdy, appropriately sized
commercial boxes with packing material (styrofoam peanuts,
bubblewrap, paper, etc.) arranged to prevent movement; in single
layers; with the appropriate packaging between layers. Original
packaging with dividers should be retained, reused, and re-identified if
possible.
IMPORTANT Items not packaged in accordance with DCSI packing requirements will
not be accepted and will be returned freight collect. Please refer to
the Returned Merchandise Packing Requirement Service Advisory
(Y10377TM) for DCSI approved methods and materials. Contact DCSI
Customer Care at [e-mail] to receive a copy of this service
advisory.
3. Mark the outside of the shipping container with the RMA number
on the address label as shown in the following example.
Figure 2.1 Return address label
Upon shipment, send an email to [e-mail] with the shipping
information (Carrier Name, Waybill/Pro/Tracking Number, and Date item
left your facility) so DCSI can track the shipment.