RevoCenter Series User Guide Windows Home Server 2011
© 2011 All Rights Reserved. RevoCenter Series User Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Warnings • Do not use this product near water. • Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged. • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating. • This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power supply plug.
need for service • the product does not operate normally after following the operating instructions Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. Disposal instructions Do not throw this electronic device into the trash when discarding.
Regulations and safety notices FCC statement This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Notice Canadian users This Class B digital apparatus complies with Canadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB003 du Canada.
Acer Incorporated 333 West San Carlos St. San Jose, CA 95110, U.S.A. Tel: 254-298-4000 Fax: 254-298-4147 www.acer.com Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Acer Incorporated 8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih Taipei Hsien 221, Taiwan Declaration of Conformity We, Acer Computer (Shanghai) Limited 8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan Contact Person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3120 E-mail: easy_lai@acer.com.
Low Voltage Directive 2006/95/EC as attested by conformity with the following harmonized standard: • EN60950-1: 2001 + A11: 2004 • EN60065: 2002 + A1: 2006 (Applicable to product built with TV tuner module) Council Decision 98/482/EC (CTR21) for pan- European single terminal connection to the Public Switched Telephone Network (PSTN).
Features Specifications Overview Front view Rear view System LED indicators 2 Setting up the system Check package contents Select a location System requirements Connect the power cord Connect to the home network Power on the system Install the Windows Home Server Connector on the first computer Install the Windows Home Server Connector on the client computers Connect to the Home Server Dashboard 14 14 16 17 17 19 20 24 25 26 27 29 30 31 32 36 38 3 Windows Home Server Dashboard 41 Computers & Backup Us
Access the shared folders on the home server Enable iTunes service Stream Media files Using the one-touch USB backup feature Accessing the RevoCenter via Windows Phone 7 Alerts Users Devices Media 5 Configuring the hard disk drive Adding a hard disk drive Removing a hard disk drive Replacing a failed hard disk drive 74 75 76 79 81 82 83 83 84 85 85 89 91 6 Troubleshooting 93 First steps checklist Recovering or restoring the home server Specific problems and corrective actions Windows Home Server 20
1 Introduction Thank you for choosing the RevoCenter Series. The RevoCenter Series is a data storage and digital media content server for your digital home. Featuring an Intel® Atom™ processor, up to 4 GB memory, four-drive hot-swap bays*, Gigabit Ethernet, eSATA and four USB ports for extended storage, a USB backup port for backing up data to a USB storage device, and a recovery/reset button to recover from a system failure or reset the system to factory default.
Media files” on page 76 for more information. • Remotely wakeup the home server. See “When the back up process is completed, the USB backup indicator turns solid white.” on page 81.
Specifications Processor Intel® Atom™ Processor Chipset ICH9R Drive storage Up to four 3.5-inch hot-swappable SATA hard disk drives (HDD) Memory Up to 4 GB DDR3 MHz unbuffered SDRAM Ethernet High performance (10/100/1000) Gigabit Ethernet port I/O ports USB 2.
Digital media player support Digital media file support Any DLNA certified device • MPEG-2, MPEG-1, WMV/VC-1, AVI, DVR-MS, H.264/ MPEG-4 AVC, WMA, MPEG-1 Layer 3, WAV, LPCM, AAC, JPEG, PNG, RAW • .mpeg, .mpg, .wmv, .avi, .drv-ms, .mp4, .wma, .mp3, .wav, .m4a, .m4h, .mp4, .jpg, .png Physical dimensions WxHxD: 200 x 180 x 212 mm Weight (without HDD): 4.5 kg (with 1 HDD): 5.1 kg Overview Front view No.
No. Icon Component 3 Hard disk drive (HDD) status indicator 4 Network indicator 5 USB backup button/USB backup indicator 6 USB 2.
Rear view No. Icon Component 1 Recovery/reset button 2 eSATA port 3 USB port 4 Gigabit Ethernet port 5 Power connector 6 System fan Note: If you plug a USB storage device into a USB port and the system doesn’t detect it, please unplug the device and plug it into another USB port to see if it works. If it doesn’t, unplug the device and reboot the system, then plug the device into a USB port again.
System LED indicators Front panel LED indicators The LED indicators mounted on the front panel provide information about the status of the system, its hard drives, and network connection. No.
No. Indicator Color State Description 2 System status White Random blink • System is booting On System initialize operation completed.
No. Indicator Color State Description 4 Network White On Link between system and network Random blink Network access Off Network disconnected On • USB storage device is connected to the USB port 5 USB device backup White • Backup completed Random blink System is backing up files from a USB storage device For detailed instructions on how to back up files from a USB storage device, see “Using the one-touch USB backup feature” on page 79.
Gigabit Ethernet port LED indicators No.
2 Setting up the system Follow these steps to set up the RevoCenter Series to run in your home network.
Check package contents Check the following items from the package: • RevoCenter Series system • Power cord • Network cable • RevoCenter Series Installation discs • Server Recovery Disc - Use this disc to recover your home server after a system failure or restore the home server to its factory default. Refer to “Recovering or restoring the home server” on page 94 for detailed instructions.
Select a location Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: • Near a grounded power outlet • Clean and dust free • Stable surface free from vibration • Well-ventilated and away from sources of heat • Secluded from electromagnetic fields produced by electrical devices such as air conditioners, radio, TV transmitters, etc.
System requirements For best results, your computer should meet the following hardware and software requirements: • Processor • System memory • • 1 GHz Pentium 3, Pentium 4, AMD x64, or newer processor 512 MB or above • Hard drives • Operating system • • 80 GB internal (ATA, SATA, or SCSI) as primary drive • The Windows 7 Operating System • Windows 7 Home Basic (x86 and x64) • Windows 7 Home Premium (x86 and x64) • Windows 7 Professional (x86 and x64) • Windows 7 Ultimate (x86 and
• Internet connection • 100 Mbps to 1000 Mbps Gigabit Ethernet connection • Broadband connection (DSL or cable) • Broadband router (DHCP enabled and meets UPnP standards.) • Digital media player for streaming media files • iTunes 7.
Connect the power cord Plug the power cord into the power connector and the other end into an electrical outlet.
Connect to the home network Important: Connect the RevoCenter Series to your broadband router with a network cable. Wireless connection to your broadband router is not supported. However, home computers that are connected through a wireless connection are supported. Connect one end of the network cable into the network port and the other end to a Gigabit Ethernet port on a broadband router.
Power on the system After making sure that you have set up the system properly and connected all the required cables, you can now power on the system. Press the power button to turn system on. The LED indicators on the front panel will flash, change colors and turn to solid white after startup. Note: During initial startup, the system status indicator on the front panel will flash purple and turn to solid white. This is a normal power-up sequence.
Install the Windows Home Server Connector on the first computer After setting up your RevoCenter Series, you must install the Windows Home Server Connector on your computer. Note: Prior to installing the Windows Home Server Connector, make sure you have administrator privileges. Refer to the Windows Help for more details on changing your user account settings. 1 Please go to Explorer and find your "RevoCenter" in other devices, then double-click the device icon to get started the set up process.
2 Click the Download and run the setup wizard icon. 3 Click the Download Software for windows icon to help you connect this computer to the server.
After the components are installed, the Windows Home Server Connector installation starts to find and connect to your RevoCenter Series. After the installation process is done, there will be a pop up window to ask for password to enter dashboard.
Note: If Microsoft .Net 4.0 isn't installed on your PC, the Windows Home Server Connector installer will download and install it. This process may take some time. Note: Please ensure your PC's wireless and wired connections are on the same subnet to avoid causing problems when setting up Windows Home Server.
Install the Windows Home Server Connector on the client computers You can follow similar steps to install connector software on other computers. 1 Please go to Explorer and find your home server (with the computer name you have assigned) in other devices, then doubleclick the device icon to get started the set up process. 2 Click the Download Software for windows icon to help you connect this computer to the server.
3 Enter the Windows Home Server administrator password. 4 Click Next and follow all onscreen instructions until you finish installation. 5 Once installation is complete the Windows Home Server Launch Pad icon appears in the system task tray. To install the Windows Home Server connector directly from the home server 1 Open a Web browser. 2 In the address bar, enter http://RevoCenter:65510/connect, where “RevoCenter” is the name of the home server.
Note: Please ensure your PC's wireless and wired connections are on the same subnet to avoid causing problems when setting up Windows Home Server. Connect to the Home Server Dashboard In order to remotely administer the home server, you need to log onto the Windows Home Server Dashboard. Note: Make sure you have the administrator password to the home server. There are two ways to launch Windows Home Server Dashboard.
To log onto the home server using Windows Home Server icon: 1 On your computer, click Start > Programs > Windows Home Server 2011 Launch Pad then use your predefined User name and password to log in. 2 There will be four short cuts in the launch pad as below.
3 Click the Dashboard icon and enter your administrator password to log in the dashboard main page.
3 Windows Home Server Dashboard The Windows Home Server Dashboard is a tool that provides remote management of the home server and allows you to monitor and back up computers on the home network. It allows you to remotely administer your home server from anywhere on the home network.
on each of your home computers, they are automatically backed up on each night to your home server.
Users You can use the Users tab on the Windows Home Server Dashboard to create a personal user account, enable a guest account, and maintain user accounts on the home server. The options on the User Accounts tab allow you to: • Add - Create a new user account on the home server and set access rights for the user. • Properties - View and change user account properties. • Remove - Delete a user account from the home server.
Server Folders and Hard Drives You can use the Server Folders and Hard Drives tab on the Windows Home Server Dashboard to add, open, remove, and view shared folders on the home server. With Shared Folders you can centrally store files on your home server so that you can share with other people on your home network. • Pre-Defined Shared Folders Your home server is pre-configured with the following shared folders: Pictures, Music, Videos, Documents, Recorded TV.
Previous versions are enabled by default but can be disabled/enabled manually through the Server Folders and Hard Drives tab. Opening a hard drive's properties will display “Shadow Copy” options. Shadow Copies is the technology that enables the use of previous versions on the shared folders. Previous versions can be accessed from any authorized user by right-clicking the file or folder inside the shared folders. From the Previous Versions tab, you can restore, copy or open the previous version.
The options on the Share folders and Hard Drives tab allow you to: • ADD - Create a new shared folder on the home server. • VIEW/CHANGE - View and change shared folder properties. • OPEN - Browse files and folders in the shared folder. • REMOVE - Delete an existing folder from the home server. For more information, see Share folders and Hard Drives in the Windows Home Server Console Help.
Lights Out Lights Out is a power management add-in software that allows you to set the home server into suspend mode or wake the system at a chosen time with the aid of a calendar event. The status sub-tab contains six panels, which show all settings and events. Status panel Shows status information like service state, update information etc. License panel Shows the current state of a trial license and is used to buy and install a license.
Last recorded events This panel shows the last power events like standby or wake-up. System Information The System Information tab on the Windows Home Server Dashboard provides an all around monitoring mechanism to help you keep an eye on the home server’s health and performance details.
To adjust the LED brightness of the home server: On the LED Brightness field, drag the slider in a horizontal manner to a desired position. Note: When you restart the Home Server, the LED brightness will revert back to its default settings. Note: The Wi-Fi settings can only be enabled when a wireless module is embedded in the system.
Hardware Health and Performance Monitor Use the Hardware Health and Performance Monitor settings page to set a refresh interval for monitoring data, configure performance threshold settings. In the Hardware Health and Performance Monitor page, you can configure the following settings: • Auto Refresh - Sets the refresh interval to tell Windows Home Server how frequent the monitoring data should be performed. • Performance settings - Sets the performance threshold of the CPU, Memory and Storage.
entire network from one convenient location so you can take the necessary actions to correct any problems. The possible health states are as follows: For more information, right-click the Windows Home Server icon, click Help. Green - your home network is healthy Yellow - your home network is at risk Red - your home server has found a critical problem Blue - tray information such as backup White - tray disconnected (Those icons will be provided separately.
server settings. The Settings window provides a variety of administrative options.
General The General settings page allows you to modify the date and time, language selection, Windows Update settings, Customer Experience Improvement program, and enable or disable Windows error reporting.
Media The Media settings page allows you to enable or disable Windows Home Server media sharing capabilities. And also the to set up video streaming quality.
HomeGroup A HomeGroup makes it easier to share pictures, music, videos, and documents with other computers running Windows 7. The HomeGroup is connected with a password, which you can change at any time, and you can always choose what you want to share with the group. Only those people who belong to the HomeGroup can see shared files and folders. Other people can't change the files that you share, unless you give them permission to do so.
Remote Web Access You must configure your home server for remote access to easily access your files and home computers from anywhere with an Internet connection. You can download files, upload files, connect to your home computers, and administer the home server. To configure the home server for remote access: Important: Only personal user accounts with remote access permissions can log on to the RevoCenter Series home page. 1 Double-click the Windows Home Server icon tray.
6 • Port 80 - Connects over your home network to the RevoCenter Series home page using the HTTP protocol. • Port 443 - Connects over your home network to the RevoCenter Series logon page using HTTPS, an encrypted Secure Sockets Layer protocol. • Port 4125 - Connects to your home computers via the remote desktop proxy. Under Domain Name, click Setup to set a personalized domain name for your home server (For example, smithfamily.homeserver.com).
8 After you configure remote access, test the remote connectivity from outside of your home. Refer to “Access the RevoCenter Series home page” on page 71.
4 Managing the server After you complete the Windows Home Server Setup and install the Windows Home Server Connector software on all of your home computers, you can now perform the following tasks: • Create user accounts • Add a shared folder • Configure backup for home computers • Back up the home server • Access the RevoCenter Series home page • Access the shared folders on the home server • Enable iTunes service • Stream Media files • Using the one-touch USB backup feature To learn
Create user accounts After you complete Windows Home Server Setup and install the Windows Home Server Connector software on all of your home computers, you are ready to set up your user accounts for the people in your household. There are two types of user accounts that you can set up for the home server: • Guest account - If you want everybody to use the same user account to access the home server, you must enable the guest account feature in the console.
4 Click the Users tab. 5 Select Guest, then click View the account properties, be sure the user account check box is selected. Caution: If you have a wireless network, secure it before you enable the guest account with no password. For more information, see the documentation for your wireless device.
To add a personal user account: 1 Double-click the Windows Home Server icon tray. in the system 2 Log on to the Windows Home Server Launch pad. 3 Click the Dashboard icon. 4 Click Users tab, then click Add a user account. 5 On the User Accounts Setup window, click Change the password policy set a user accounts password policy. 6 Click Next.
7 Select the shared folder access for this user account then click Next. 8 Select Remote Web Access for this user account. 9 Select the Do not allow Remote Web Access check box if you don't want to allow the user to remotely access the home server. 10 Click Create account. Note: 1. You can only have full access to the shared media folders (Video/Photo/Music) after creating user accounts. Otherwise, you can only read files but not save files to the home server. 2.
Add a shared folder Shared folders are places for you to organize and store files on the home server so that you can share them with other people on your home network. 1 Double-click the Windows Home Server icon tray. 2 Log on to the Windows Home Server Dashboard. 3 Click the Server Folders and Hard Drives icon. in the system 4 Click Server Folders tab then select Add a folder. 5 Type a name and description for the folder and select Location then click Next.
Configure backup for home computers You can customize the backup of each of your home computers from the Windows Home Server Dashboard. Note: After you install the Windows Home Server Connector to the home computer all hard drive volumes on the home computer are automatically backed up each night. To configure backup for a computer: 1 Double-click the Windows Home Server icon tray. in the system 2 Log on to the Windows Home Server Launch pad then click the Dashboard icon.
5 The back up status will be displayed in the Back up status column.
Back up the home server You can back up your home server to ensure that you have backup copies of important files that are located in your Windows Home Server. To back up the home server: 6 Double-click the Windows Home Server icon tray. in the system 7 Log on to the Windows Home Server Dashboard. 8 Click Customize Backup for the server, then click Next.
9 Be sure that Show all disks that can be used as back up disks is selected, then select the drive you would like to use to back up your home server. 10 Click Next, and label the destination disks.
11 Click Next and specify the back up schedule. 12 Click Next. And select which items to back up.
13 Confirm the back up settings and click Apply settings. 14 When you’ve finished the Back up HDD configuration, you can the back up the drive info from the Dashboard.
Access the RevoCenter Series home page After you configure a user account for remote access, you can use a Web browser on a computer that is outside your home to remotely access your home server and home computer. On the RevoCenter Series home page, you can perform the following: • Remotely access the Windows Home Server Dashboard. • Remotely access your home computers. • Remotely download or upload files to shared folders. • Remotely streaming media files.
3 Log on to the Windows Home Server Launch Pad then click the Remote Access Icon. 4 Log on with User name and password. The home page include three tabs: • Home - This page appears every time you log on to the Web page. • Computers - Allows you to perform remote administration on the home server and the home computers. To access your home server, click Connect to your Home Server on the Computers tab and enter the administrator password. The Windows Home Server Console interface opens.
Note: Make sure that the home computer is configured to allow remote access. • Shared Folders - Allows you to access the shared folders you have access privileges over the Internet. • Media Library - Allows you to remote streaming media files that is stored on the default share folders (Pictures/Music/ Videos) • Links - Allows you to link home server blog and communities to acquire useful information Note: Repeating playback of remote, streamed media isn't available on Windows Home Server 2011.
Access the shared folders on the home server To access the shared folders using the Windows Home Server icon: 1 Right-click the Windows Home Server icon . in the system tray. 2 Click Shared Folders. 3 Double-click a shared folder in the window to open it.
Enable iTunes service The Digital Media Server feature allows you to enable or disable the iTunes server function, specify how often the music library is updated, set a password to secure the iTunes Server access. To enable iTunes service: 1 Double-click the Windows Home Server icon tray. in the system 2 Log on to the Windows Home Server Launch pad then log on to Dashboard. 3 Click System information then select iTunes Server. 4 Under iTunes Server, click the Enable check box.
Stream Media files You can use Windows Media Player 11 or iTunes to play music files stored on the home server to your computer. To stream audio in Windows Media Player 11: 1 Make sure that media sharing is enabled. 2 Make sure Digital Media Server is enabled. 3 Open the Windows Media Player.
4 Click the Library tab. The Acer RevoCenter Series appears in the navigation pane. 5 Browse or search for the item you want to play, then click the Play button.
To stream audio in iTunes: 1 Make sure that media sharing and the iTunes service are enabled. Refer to “Enable iTunes service” on page 75 for more information. 2 Open the iTunes. The Acer RevoCenter Series appears under Shared on the left of the iTunes window. Audio files are streamed in iTunes and displayed under the Shared list. 3 Browse or seach for the item you want to play, then click the Play button.
Using the one-touch USB backup feature The USB backup button on the front panel allows you to back up data from a USB storage device to the home server. Windows Home Server copies all files into the Public shared folders first then classifies the files according to media type into their corresponding shared folders, namely Music, Videos, Photos. When Windows Home Server cannot determine file type, the file is automatically stored into the Others folder.
2 Press the USB backup button. The USB backup indicator blinks white. 3 All files on the USB storage device are copied into the Public shared folders. Note: During the copy process, Windows Home Server checks the file properties including time, size, and file name to verify whether a file of the same name or exactly the same file exists in the folder. If there is a conflicting file name, the data will be copied but will be assigned a serial number on the file name.
6 When the back up process is completed, the USB backup indicator turns solid white. Accessing the RevoCenter via Windows Phone 7 After you configure a user account on the server for remote access, you can use a Windows Phone 7 device to remotely access your home server, even when you are outside your home. Through the My Home Server application (needs to be downloaded from Marketplace and installed on the Windows Phone 7 device), you can perform the following: • Stream media files.
3 Open the My Home Server application on your Windows Phone 7 device. 4 Enter your Windows Home Server address and press submit. 5 Enter your user name and password for the server and press Sign In. Note: If you want to download or upload files to folders, you must log on with a personal user account that has read/write authority. Alerts The alerts panorama is the first panorama you will see. It contains a listing of the alerts from the server.
Users The users panorama item is designed to perform basic user management tasks, including: • View user account details • Enable/disable a user account • Change a user account password Devices The devices panorama lets you: • View the computers on your home network and their MAC details. • View the backup status that every device last reported to the server. • Start or stop a backup for any computer or the server.
Media The media panorama lets you discover and view streams of media elements stored on your server.
5 Configuring the hard disk drive The system supports up to four 3.5-inch hot-swappable SATA hard disk drives. Warning: The first hard drive, located on the bottom of the HDD bay, is not hot-swappable. Adding a hard disk drive Caution: Hard drives are formatted before they are added to the server storage. Make sure that you back up any important files that are on the hard drive before you add it to server storage. Formatting a hard drive deletes all files on the hard drive.
(2) Remove the HDD carrier by pressing the HDD carrier latch (1). (3) Pull the lever (2) and slide the HDD carrier from the chassis (3). (4) Insert the new drive into the right side of the carrier aligning the pins into the HDD’s mounting holes (1). (5) Slightly bend the left side rail and insert the pins into the HDD’s mounting holes (2).
(6) With the lever still extended, slide the carrier all the way into the drive bay (1). Do not push on the lever until it begins to close by itself. (7) Use the lever to push the carrier until it docks into place, then close the lever (2). (8) Close the door of the home server. 2 Add the Brand new hard drive to the server storage on Windows Home Server Console. (1) Double-click the Windows Home Server icon tray. in the system (2) Log on to the Windows Home Server Launchpad then log on to Dashboard.
(3) Click the Alert Viewer. (4) Select the new hard drive warning message then click Format the hard disk. (5) Select the hard disk to format then click Format disk.
Removing a hard disk drive Caution: If you are removing a hard drive which is defined as a server back up drive, be sure to remove it from Dashboard before removing it from the home server. 1 Safely remove a Server Back up drive from the Windows Home Server Console. (1) Double-click the Windows Home Server icon tray. in the system (2) Log on to the Windows Home Server Launchpad then log on to Dashboard. (3) Click the Server Storage tab.
2 Remove the HDD from the home server. Note: Before removing the HDD, make sure the HDD indicator on the front panel lights purple. (1) Open the door of the home server. (2) Press the HDD carrier latch (1). (3) Pull the lever (2) and slide the HDD carrier from the chassis (3).
(4) Close the door of the home server. Replacing a failed hard disk drive 1 Follow steps 1 and 2 of the “Removing a hard disk drive” section. 2 Remove the HDD from the carrier. (1) Gently pry open the left side rail (1, 2), as shown. (2) Remove the drive from the carrier (3). 3 Install the new HDD into the carrier. (1) Insert the new drive into the right side of the carrier aligning the pins into the HDD’s mounting holes (1).
(2) Slightly bend the left side rail and insert the pins into the HDD’s mounting holes (2). 4 Install the new HDD to the home server.
6 Troubleshooting This chapter describes a list of possible situations that may arise during the use of your home server. If you are unable to resolve problems on your own, contact your dealer or local Acer representative for assistance. First steps checklist • Is the AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
Recovering or restoring the home server RevoCenter Series includes a Server Recovery DVD that allows you to recover your home server after a system failure (i.e., the operating system is corrupted, the main system hard drive failed). You can also use this disc to restore the home server to its factory default. In Server Recovery, the home server’s system settings and user accounts will be lost. When you select the Factory Reset option, all data on the home server’s hard drives will be lost.
2 Click Next. 3 Read the End-User License Agreement. If you agree with the terms of the agreement, then select the I accept the terms of the user license agreement option button. 4 Please prepare a USB pen drive which is larger than 8 GB, connect to the client PC and then click Next to create the USB back up image.
5 Recover the home server. (1) Connect the USB pen drive with the server restore image inside and plug into USB port on server. (2) Press the power button to turn on the system, after you hear the beep sound, quickly insert a paperclip into the Recovery pin hole at the back of the system. The system will reboot. Please wait till the "i" LED blinks purple. 6 Put the Server Recovery DVD in a client PC and run the server recovery utility, be sure to select Skip creating the bootable USB flash device.
7 Select Restore your server from a back up: Use this option to recover from a system failure. You will lose your system settings and user accounts. Data recovery will be attempted. (Recommended).
8 Click Next and follow all onscreen instructions until you finish recovery process.
Specific problems and corrective actions The following contains specific problems that may arise during the use of your server. Possible solutions are listed for each problem. Power indicator does not light. • Make sure the power button on the front panel is turned on. • Make sure the power cord is connected correctly. • Make sure that the wall outlet has power. Test it by plugging another device. HDD status indicator does not light. Make sure the hard drive is compatible.
(3) Select Reset the Windows Home Server Dashboard from the drop-down menu. (4) Click OK. Backup service is not running If you see the If backup service is not running, please restart the console. error message, try resetting the home server. 1 Launch Windows Home Server Dashboard. 2 Click Options. 3 Select Reset the Windows Home Server Dashboard from the dropdown menu. 4 Click OK.
Can’t connect to some computers on the RevoCenter Series Remote Access page Make sure the home computer is configured to allows remote desktop connection. To configure computers that are running Windows XP: 1 Log on to the computer with a user account that has administrator privileges. 2 Click Start, right-click My Computer, then click Properties. 3 On the System Properties page, click the Remote tab. 4 Make sure that Allow users to connect remotely to this computer is selected.
5 Click Select Users. User accounts with administrator privileges are automatically allowed to connect. If you want to allow additional user accounts to remotely access this computer, click Add to enter those user accounts. 6 If you use Windows Firewall, open Control Panel, then click Security. Click Windows Firewall. Verify that Windows Firewall is on. Click Change Settings, and then click Continue. Click the Exceptions tab, then verify that Remote Desktop is selected. 7 Restart your computer.
