User manual

44 - FAQ and troubleshooting
FAQ AND TROUBLESHOOTING
This section lists frequently asked questions that may arise
during the use of your tablet, and gives easy answers and
solutions to these questions.
Aspect Question Answer
Audio
Why is there
no sound
coming from
the device?
If the headset is plugged into
the device, the speaker is
automatically shut off.
Disconnect the headset.
Check that the device volume
setting is not muted.
Check that the volume
control is not at its lowest
setting.
Memory
Why do I have
less storage
than the
specifications
say?
A small amount of memory is
reserved for system security.
Multimedia
files
Why can’t I
view my picture
files?
You may be trying to view an
image that is not supported.
See Supported formats on
page 47 for more
information.
Why can’t I
view my video
files?
You may be trying to view a
video that is not supported.
See Multimedia on page 47
for more information.
Why can’t I
play my music
files?
You may be trying to play a
file that is not supported. See
Multimedia on page 47 for
more information.