PREDATOR HELIOS 700 User’s Manual
- © 2019. All Rights Reserved. Predator Helios 700 Covers: PH717-71 This revision: June 2019 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your computer.
Table of contents - 3 TABLE OF CONTENTS First things first 6 Your guides ................................................... 6 Basic care and tips for using your computer .......................................................... 7 Turning your computer off ...................... Taking care of your computer................ Taking care of your AC adapter........... Cleaning and servicing ............................... 7 7 8 8 Your Predator notebook tour 9 Screen view ..................................
- Table of contents Special considerations ............................ 68 Universal Serial Bus (USB) 71 USB Type-C port 72 Thunderbolt 3 port 73 Displays ......................................................... 73 Video and audio connectors 75 Connecting a monitor ............................ 75 Headphones and microphone ........... 75 HDMI 76 Frequently asked questions 78 Requesting service................................. 80 Tips and hints for using Windows 10..................................
Getting started...
- First things first FIRST T HI N G S F I R ST We would like to thank you for making this Predator notebook your choice for meeting your mobile computing needs. Your guides To help you use your Predator notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer.
First things first - 7 Basic care and tips for using your computer Turning your computer off To turn the power off, do any of the following: • Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down. • Right-click the Windows Start button > Shut down or sign out > Shut down.
- First things first • • • • • • • Do not expose the computer to rain or moisture. Do not spill water or any liquid on the computer. Do not subject the computer to heavy shock or vibration. Do not expose the computer to dust or dirt. Never place objects on top of the computer. Do not slam the computer display when you close it. Never place the computer on uneven surfaces. Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device.
Your Predator notebook tour - 9 YOUR PREDATOR NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Predator computer. Screen view 1 2 3 4 # Icon Item Description Microphones Internal stereo digital microphones for sound recording. 2 Webcam Web camera for video communication. A light next to the webcam indicates that the webcam is active. 3 Screen Displays computer output. 4 Speakers Deliver stereo audio output.
- Your Predator notebook tour Keyboard view (Closed) 8 7 6 1 5 2 3 4 # Icon Item Description Dedicated hotkeys Keys that allow you to change computer settings to suit your current game. You can define settings for each key in the PredatorSense application. Hotkey 3 Launches WASD Settings application. TURBO key Switches overclocking and fan speed level. 2 HyperDrift keyboard For entering data into your computer. See "Using the HyperDrift keyboard" on page 17.
Your Predator notebook tour - 11 # Icon Item Description 4 The left and right buttons Click buttons function like the left and right (left and right) mouse buttons. 5 PredatorSenseTM Launches PredatorSense key application. 6 7 8 Ventilation Allows the computer to stay cool. Do not cover or obstruct the openings. Hard drive indicator Indicates when the computer’s hard drive is active. Battery indicator Indicates the computer’s battery status. Amber when the battery is charging.
- Your Predator notebook tour Keyboard view (Open) 1 # 1 Icon Item Description Allows the computer to stay Ventilation and cool. cooling fan Do not cover or obstruct the openings.
Your Predator notebook tour - 13 Right view 1 # 2 3 Icon Item 4 5 Description 1 USB port with power-off Connects to USB devices. charging 2 USB Type-C port 3 Connects to USB devices with a USB Type-C / USB Type-C connector. Thunderbolt 3 Supports Thunderbolt™ 3 and port displays. Connects to USB devices with a USB Type-C connector. Supports DisplayPort™ over USB-C™. 4 Ventilation Allows the computer to stay cool. Do not cover or obstruct the openings.
- Your Predator notebook tour USB 3.1 Gen 2 information • USB 3.1 Gen 2 compatible ports are blue. • Compatible with USB 3.1 Gen 2 and earlier devices. • For optimal performance, use USB 3.1 Gen 2-certified devices. • Defined by the USB 3.1 Gen 2 specification (SuperSpeedPlus USB). Left view 1 # Icon Item 2 3 4 5 Description Allows the computer to stay cool. Do not cover or obstruct the openings. 1 Ventilation 2 Connects to an Ethernet 10/ Ethernet 100/1000Mbps/2.
Your Predator notebook tour - 15 Rear view 1 2 # Icon Item 3 4 Description 1 Ventilation Allows the computer to stay cool. Do not cover or obstruct the openings. 2 DC-in jack Connects to an AC adapter. 3 External display (DisplayPort) port Connects to a display device using the high-definition DisplayPort interface. 4 HDMI port Supports high-definition digital video connections.
- Your Predator notebook tour Base view 1 2 3 # 4 Icon Item Description Ventilation Allows the computer to stay cool. Do not cover or obstruct the openings. 2 Main storage and memory compartment Houses the computer’s main storage and memory. You may upgrade your computer’s main storage and memory. To reduce compatibility risk, Acer recommends asking an approved service center to do this. 3 Battery reset pinhole Simulates removing and reinstalling the battery.
Using the HyperDrift keyboard - 17 USING THE HYPERDRIFT KEYBOARD The HyperDrift keyboard has backlit keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. This keyobard allows you to slide it out to increase airflow and raise overclocking.
- Using the HyperDrift keyboard Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.
Using the HyperDrift keyboard - 19 Hotkey Icon Increases the intensity of the keyboard backlight. Fn + F10 Fn + F12 Description Scr Lk Turns Scroll Lock on or off. Fn + Home Play or pause a selected media file. Fn + Pg Up Stop playing the selected media file. Fn + Pg Dn Return to the previous media file. Fn + End Jump to the next media file. Fn + Increases the sound volume. Fn + Decreases the sound volume. Fn + Increases the screen brightness. Fn + Decreases the screen brightness.
- Using the Precision Touchpad USING THE PRECISION TOUCHPAD The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.
Using the Precision Touchpad - 21 Two-finger pinch Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture. Three-finger press Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Search Windows (if your computer does not support Cortana). Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View.
- Using the Precision Touchpad The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean. Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1.
Using the Precision Touchpad - 23
- Recovery RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 77) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update & Security and then click Recovery.
Recovery - 25 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Back up system files to the recovery drive is selected and click Next.
- Recovery 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen. 7. Follow the process until it completes. 8. Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
Recovery - 27 Restoring your computer Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows. Reset this PC and keep my files 1. From Start, select Care Center then Recovery Management. 2. Select the Restore tab and click Get started to Choose an option. 3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.
- Recovery 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. 5. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 7. Follow the process until it completes. 8.
Recovery - 29 3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings. 4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Remove files and clean the drive if you are not keeping your computer. This process will take longer, but will be more secure.
- Recovery 5. Click Reset to continue. 6. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 8. Follow the process until it completes. 9. When your PC has completed the reset process, Windows will use factory default settings.
Using a Bluetooth connection - 31 USING A BLUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth-enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both devices. 2. Your devices are "paired" (or connected).
- Using a Bluetooth connection 2. Click on Add Bluetooth or other device then select the device that you want to add. 3. Your computer will automatically start searching for devices, as well as make itself visible to other devices. 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection.
Using a Bluetooth connection - 33 You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to open the Notifications pane. From here, you can enable or disable Bluetooth or right-click on Bluetooth > Go to Settings to enter the Bluetooth settings.
- Connecting to the Internet CONNECTING T O T HE INTERNET This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer to Network connections on page 91. Your computer’s built-in network features make it easy for you to connect your computer to the internet.
Connecting to the Internet - 35 Predator notebook computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
- Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.
Connecting to the Internet - 37 Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online. Connecting to a cellular network If your computer has a SIM slot, you can connect to the internet using a cellular phone network.
- PredatorSense PREDATORSENSE PredatorSense allows you to overclock processors and control fan behavior and change the MagForce keys settings. Multiple profiles allow you to quickly switch between lighting schemes. It also allows you to monitor system performance, synchronize the key function settings for a specific game and launch/uninstall your apps quickly. The PredatorSense main screen The main screen gives you an overview of temperatures.
PredatorSense - 39 PredatorSense and Acer TrueHarmonyTM settings Click the Settings icon to change settings for your Predator system. Turn keyboard backlight off automatically if no action within 30 seconds. You can disable sticky keys, the Windows and menu keys or system boot animation and change temperature units. Toggle on or off the sound and light effect or auto overclocking function when you slide down the keyboard.
- PredatorSense WASD Settings Click WASD Settings icon to set up WASD keys. Select MagForce Key bar from the list before starting game with MagForce keys.
PredatorSense - 41 In Gaming mode, WASD keys are the equivalent of the left joystick to control the character's movement in the game. Besides, three analog curves are available for selection: Linear (Default), Racing game, FPS game. Each one will give you its own preset analog curve. Select Typing mode then you can input text normally with MagForce/Standard keys. Note MagForce Key (Gaming) mode only supports MagForce WASD keys that are installed into the keyboard.
- PredatorSense Turn on the pairing mode and tick auto pairing mode to make the connection quickly next time. Then, use the PredatorSense mobile app to scan the QR code for the device connection. Once connected, you can adjust PredatorSense functions via mobile app directly. Note Support for Android 7 / iOS 9 and above.
PredatorSense - 43 Adjusting the keyboard backlight Select Lighting to see keyboard lighting options. The backlight colors of individual keys may be changed: select one or more keys (hold Ctrl and click or drag to select multiple keys), or select a set of keys (such as WASD or cursor keys) from the drop-down list in the top-right corner. Select a color from the options below the keyboard. Dynamic lighting Select Dynamic to see a set of animated light effects.
- PredatorSense Heat Pipe lighting Select the Heat Pipe tab to control the light on the panel above the keyboard. Turn the light on or off, or adjust the color and save it in a lighting profile. Touchpad lighting Select the Touchpad tab to control the touchpad light.
PredatorSense - 45 Overclocking Your computer’s CPU and GPU support overclocking. You can change the overclocking level using the menu on the main page, or select the Overclocking tab for more information. Four levels are available keyboard is docked: Keyboard Docked Undocked depending on whether the Level Normal Fast Boosted Extreme If the AC adapter is disconnected or if the battery charge is lower than 40%, overclocking options will be disabled. Note Function varies depending on configuration.
- PredatorSense Note Acer is not responsible for any damages incurred from overclocking if any third party tools are used to overclock the CPU or graphics besides PredatorSense. Warning This system is designed to support overclocking for the CPU and GPU. However, overclocking may result in system instability. If you experience system instability, shut down and restart your system; it will restart with default Normal settings. Adjusting the hotkeys Select Hotkey to see dedicated hotkey options.
PredatorSense - 47 Assign an action to a hotkey Click Edit next to the preferred hotkey and select an action for that hotkey to perform and add any Options if appropriate. Select OK to finish. Record a macro Select the Macros tab. Select Select macro to show a list of available macros, then click + New macro to record a new macro. You will be asked to enter a name for the new macro.
- PredatorSense Click OK, then click Start recording. The macro recorder will record your keystrokes. When you have finished, click Stop recording to save the macro. After recording you may edit the macro to change the name, add delays or insert additional keystrokes to perfect the key sequence. Creating profiles You can create profiles for hotkeys or lighting schemes and switch instantly using the menus on the main page.
PredatorSense - 49 Select + New profile to add a new profile. Enter a new name for the profile. To delete, rename, import, or export a profile, select Profile Manager. Fan control Use the fan control to adjust the fan activity for the CPU and GPU. Activate CoolBoost™ to increase fan speed beyond the normal maximum, enhancing cooling power when the system is under heavy use.
- PredatorSense Monitoring From Monitoring page, click CPU/GPU or System tab to check processor and system temperature and loading. Data is shown for the last 60 minutes, so you can track your CPU, GPU and system’s status after performing different tasks. Sync game settings Use Game Sync to save the settings for different games. The settings includes the fan behavior, lighting profile, Acer TrueHarmonyTM mode and overclocking levels.
PredatorSense - 51 Select Add Game to create a new game setting on lower right page. Click Browse to select the execution file (.exe) of the game. Then, select the appropriate setting for the functions and click Add to finish.
- PredatorSense App Center App Center is a great way to quickly launch the installed app in your computer. To add the app, select Add App in the lower right page. Click Browse to select the execution file (.exe) of the app and click Add to finish. Then, you can double click the app icon to run the application directly. App Management Use App Management to remove installed apps easily. You can also remove several apps at one time.
PredatorSense - 53 From the app list, select the unnecessary app and click Uninstall. Double check the uninstall app list, then click Yes to remove the app.
- Bluelight Shield BLUELIGHT SHIELD The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No. Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10% to 25% for basic protection.
Keeping your computer and data safe...
- Securing your computer SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock The computer comes with a computer security slot for a security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer.
Securing your computer - 57 password checkpoints on boot-up and resume from Hibernation (if available) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility.
- BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed.
Power management - 59 POWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
- Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
Battery pack - 61 BATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during a power failure.
- Battery pack 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.
Battery pack - 63 • Store your PC in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster. • Excessive recharging decreases the battery life. • Look after your AC adapter and battery. Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level.
- Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Remove discs from optical drive. 3. Shut down the computer or put it into Sleep or Hibernate mode. 4. Close the display cover. 5. Disconnect the cord from the AC adapter. 6.
Traveling with your computer - 65 Press the Windows key, click Power then select Shut Down Or: You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.
- Traveling with your computer • Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall. Warning Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen. What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide.
Traveling with your computer - 67 With a second AC adapter, you can avoid carrying the extra weight to and from home. If you use your computer at home for significant periods of time, you might also want to add an external keyboard, monitor or mouse. Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries.
- Traveling with your computer computer through a metal detector. Traveling internationally Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s).
Traveling with your computer - 69 kits sold for appliances to power the computer. • If you are using the modem, check if the modem and connector are compatible with the telecommunications system of the country you are traveling in.
Ports and connectors...
Universal Serial Bus (USB) - 71 U N I V E R S A L S E R I A L B U S (USB) The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device. Note Two USB standards are currently available on Predator computers: USB 3.1 Gen 1 (SuperSpeed USB) and USB 3.1 Gen 2 (SuperSpeedPlus USB). For best performance, USB 3.1 Gen 2 device should always be plugged into USB 3.1 Gen 2 port.
- USB Type-C port U S B T Y P E -C P O RT A USB Type-C port is a connector that allows you to easily connect USB Type-C peripherals, such as additional storage (e.g. an external drive), or any other compatible device. The Type-C port is reversable; connectors may be inserted with either side up. Note On Predator computers USB Type-C ports support up to USB 3.1 Gen 2 (SuperSpeedPlus USB, 10 Gbps).
Thunderbolt 3 port - 73 THUNDERBOLT 3 P O RT A Thunderbolt 3 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g. an external drive), displays, or any other compatible device. Up to six devices, including displays, can be connected in series to a single Thunderbolt port. The Thunderbolt connection uses a USB Type-C port and is compatible with Thunderbolt, USB, DisplayPort and power on USB-C devices.
- Thunderbolt 3 port Important When removing a USB storage device, you should right-click on the USB icon in the Windows task bar and select "Eject " to tell the operating system to stop using the device before removing it. Failure to do this may result in data loss or damage to your peripheral. Note Specifications vary depending on model.
Video and audio connectors - 75 VIDEO AND AUDIO CONNECTORS Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration. Connecting a monitor 1. Check that the computer is powered off and the monitor power switch is turned off. 2. Attach the video cable to the monitor port on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5.
- HDMI HDMI HDMI (High-Definition Multimedia Interface) is a highquality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality.
Got a question? In this section you will find: • • • • • Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information
- Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer has a power indicator, it will be off); if there is no power, check the following: • If you are using on the battery, it may be low and unable to power the computer.
Frequently asked questions - 79 • The computer may be in Sleep or Hibernate mode (if there is a power LED, it will flash). Press and release the power button to resume. No audio is heard from the computer. Check the following: • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low.
- Frequently asked questions Warning Your C: drive will be reformatted and all data will be erased. It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. 1. If there is a D2D Recovery setting in Main, make sure it is Enabled. 2. Exit the BIOS utility and save changes. The system will reboot. Note To access the BIOS utility, press F2 when you see the Predator logo during boot up.
Frequently asked questions - 81 Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
F r e q u e nt l y a sk 82 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on the lower left-hand corner of the screen. Selecting it will open Start where you can launch apps.
Frequently asked questions - 83 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings > Personalization > Lock screen. From here you can: • Select a background image for the lock screen • Turn the Slideshow on or off • Select lock screen apps.
- Frequently asked questions Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings > Display. How do I set the alarm? Your computer can act as an alarm clock. Type ’Alarms’ to search for the Alarms & Clock app. 1.
Frequently asked questions - 85 Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, right-click an app and select Pin to Start. How do I remove a tile from Start? Right-click a tile to select it and select Unpin from Start to remove the tile from Start.
- Frequently asked questions Do I need one? You do not need a Microsoft ID to use Windows 10, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID.
F r eq ue n tl y as k ed qu est io ns Frequently asked questions - 87 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
- Frequently asked questions Error messages Corrective action Hard disk 0 extended type error Contact your dealer or an authorized service center. I/O parity error Contact your dealer or an authorized service center. Keyboard error or Contact your dealer or an authorized no keyboard service center. connected Keyboard interface error Contact your dealer or an authorized service center.
Internet and online security - 89 INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 93). A comprehensive internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the internet.
- Internet and online security Dial-up Some computers include a telephone dial-up (‘modem’) connector. This allows you to connect to the internet using your telephone line. With a dial-up connection, you cannot use the modem and the telephone simultaneously on a single phone line. This type of connection is recommended only if you have limited use of the internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g.
Internet and online security - 91 internet while away from home. The socket for a SIM card may be built in to your computer, or may require an external device, such as a USB modem or even an appropriately equipped mobile phone. Note If your computer includes a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the cellular features, check with your service provider to see if any additional charges will be incurred, especially roaming charges.
- Internet and online security Components of a wireless LAN To set up your Wireless network at home you need to have the following: Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection.
Internet and online security - 93 Surf the Net! To surf the internet, you need a program called an internet browser. Microsoft Edge provides an easy and secure web browsing experience. As soon as you have your internet access installed and you are connected, from the Start Menu, click the Microsoft Edge tile or the icon located in the taskbar and take your internet experience to a new level! Acer website To get you started why not visit our website, www.acer.com.
- Internet and online security Staying ahead of cybercriminals Stay ahead of hackers and cybercriminals by understanding the tactics they use to access your private data. Ensure your software is up to date Cybercriminals rely heavily upon software or platform vulnerabilities, as they are the easiest way to sneak malware into a user's device unnoticed, sometimes with little action on the user's part.
Internet and online security - 95 personal information like social security or credit card numbers to someone that you don't know over the phone. Common threats cybercriminals use Now you know a few very common ways cybercriminals try to sneak onto your device or trick you into providing private information to them directly. Here are a few of the types of malware they like to deploy once they've got into a device and what to do if you're ever infected.
- Internet and online security device is entirely under the control of the person who created the botnet. Most people who are infected with botnets aren't even aware that their computer's security has become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot.
Internet and online security - 97 programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of the same connection.
- Internet and online security programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
