User Manual

Troubleshooting 4-13
8. Make sure that all volume controls are set mid range:
Click the volume icon on the task bar
Drag the slider to 50. Confirm that the volume is not muted.
Click Mixer to verify that other audio applications are set to 50 and not muted.
9. Enter Control Panel in the search box and click Control Panel.
10. Click Hardware and Sound  Sound. Confirm that Speakers are selected as the
default audio device (green check mark).
NOTE:
NOTE:
If Speakers do not show, right-click on the Playback tab and select Show Disabled
Devices (clear by default).
11. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen
prompts to configure the speakers.
12. Remove any recently installed hardware or software.
13. Restore system and file settings from a known good date using System Restore.
14. If the issue is remains, repeat step 12, selecting an earlier time and date.
15. Reinstall the Operating System.
16. If the issue is still not resolved, refer to the Online Support Information on page 8-3.