Owner's Manual

English
33
Troubleshooting
Before you call the Acer service center, please check the following items:
Here is a list of possible situations that may arise during the use of your monitor. Easy answers
and solutions are provided for each.
There is no picture or sound
• Makesurethepowercordisproperlyinsertedinthepoweroutlet.
• Makesuretheinputmodeiscorrectlysetbyyourselectedinput.
• Makesuretheantennaattherearofthemonitorisproperlyconnected.
• Makesurethemainpowerswitchisturnedon.
• Makesurethevolumeisnotsettominimumorthesoundisnotsettomute.
• Makesuretheheadphonesarenotconnected.
• Receptionotherthanthoseofbroadcastingstationscanbeconsidered.
Picture is not clear
• Makesuretheantennacableisproperlyconnected.
• ConsiderwhetheryourTVsignalisbeingproperlyreceived.
• PoorpicturequalitycanoccurduetoaVHScamera,camcorder,orotherperipheralbeing
connected at the same time. Switch off one of the other peripherals.
• The'ghost'ordoubleimagemaybecausedbyobstructiontotheantennaduetohigh-rise
buildings or hills. Using a highly directional antenna may improve the picture quality.
• Thehorizontaldottedlinesshownonthepicturesmaybecausedbyelectricalinterference,
e.g., hair dryer, nearby neon lights, etc. Turn off or remove these.
Picture is too dark, too light or tinted
• Checkthecolouradjustment.
• Checkthebrightnesssetting.
• Checkthesharpnessfunction.
• Theuorescentlampmayhavereachedtheendofitsservicelife.
Remote control does not work
• Checkthebatteriesoftheremotecontrol.
• Makesuretheremotesensorwindowisnotunderstronguorescentlighting.
• Trytocleantheremotecontrolsensorlensonthemonitorwithasoftcloth.
• Usethebuttons(hotkeys)onthemonitorbeforetheremotecontrolworks.
If the above suggestions do not solve your technical issue, please refer to the warranty card for
service information.