Technical information
Table Of Contents
- System Specifications
- System Utilities
- Machine Disassembly and Replacement
- Disassembly Requirements
- External Module Disassembly Process
- Main Unit Disassembly Process
- Main Unit Disassembly Flowchart
- Removing the Keyboard
- Removing the Upper Cover
- Removing the LCD Module
- Removing the Bluetooth Module
- Removing the USB Board
- Removing the Mainboard
- Removing the LAN Board
- Removing the RTC Battery
- Removing the Thermal Module
- Removing the CPU
- Removing the PCH Heatsink
- Removing the DC-IN Cable Assembly
- Removing the Switch Board
- Removing the Power Board
- LCD Module Disassembly Process
- LCD Reassembly Procedure
- Main Unit Reassembly Process
- Replacing the Power Assembly
- Replacing the PCH Thermal Module
- Replacing the CPU
- Replacing the Thermal Module
- Replacing the RTC Battery
- Removing the LAN Board
- Replacing the Main Board
- Replacing the USB board
- Replacing the Bluetooth Module
- Replacing the LCD Module
- Replacing the Power Board
- Replacing the Switch Board
- Replacing the Upper Cover
- Replacing the Keyboard
- Replacing the Wireless LAN Module
- Replacing the DIMM Module
- Replacing the 2nd HDD Module
- Replacing the Hard Disk Drive
- Replacing the ODD Module
- Replacing the Base Door
- Replacing the Battery
- Replace the Dummy Card
- Troubleshooting
- Jumper and Connector Locations
- FRU (Field Replaceable Unit) List
- Model Definition and Configuration
- Test Compatible Components
- Online Support Information
Appendix C 157
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
• Service guides for all models
• User's manuals
• BIOS updates
• Software utilities
• Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
• Detailed information on Acer's International Traveler's Warranty (ITW)
• Returned material authorization procedures
• An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C