Acer Ferrari 5000 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates of Ferrari 5000 service guide.
Copyright Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed “as is”.
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. addon card, modem, or extra memory capability).
Table of Contents Chapter 1 System Specification 1 Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storage Subsystem . . . . . . . . . . . . . . . .
Rotating the Acer OrbiCam . . . . . . . . . . . . . . . . . . . . . . Launching the Acer OrbiCam . . . . . . . . . . . . . . . . . . . . Changing the Acer OrbiCam Settings . . . . . . . . . . . . . . Using the Acer OrbiCam as Webcam . . . . . . . . . . . . . . 21 21 22 24 Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . Empowering Technology Password . . . . . . . . . . . . . . . Acer eDataSecurity Management . . . . . . . . . . . . . . . . . Acer eLock Management . . . . . . . . .
Chapter 4 Troubleshooting 77 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . External Diskette Drive Check . . . . . . . . . . . . . . . . . . . External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . Keyboard or Auxiliary Input Device Check . . . . . . . . . . Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . Check the Power Adaptor . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specification Specification Platform • AMD TurionTM 64 X2 dual-core TL-50/TL-52/TL-56/TL-60 (1.6/1.8/2.0GHz, 1MB L2 cache) or TL-50 (1.
Audio • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Audio system with two built-in speakers • MS Sound compatible • Built-in microphone Storage Subsystem • 80/100/120/160GB serial ATA hard disk driver higher ATA/100 hard disk drive • Optical drive options: • 1X HD DVD-ROM drive: - Read: 24X CD-RW, 24X CD-R, 24X CD-ROM, 8X DVD+R, 8X DVD-R, 8X DVD-ROM, 6X DVD-ROM (double layer), 4X DVD+R (double layer), 4X DVD-R (double layer), 4X DVD+RW, 4X DVD-RW, 3X DVD-RW, 1X HD DVD-R, 1X HD DV
I/O Interface • One ExpressCardTM /34 slot • One PC Card slot (Type II) • One 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) • Four USB 2.
Block Diagram DOCKING PORT Mini Card/WLAN New Card CPU THERMAL SENSOR 2X PCI-E 0,1 1X PCI-E 3 1X PCI-E 2 USB 2.0 * 4(USB0 ~ 3) USB 2.0 * 1(USB5) USB PORT X4 USB 2.0 * 1(USB6) Primary IDE HDD BIOS ATA 66/100 SATA USB 2.0 * 1(USB7) BLUETOOTH 1.
Outlook Tour Just for Starters... Front View # # Icon Item Item Description Description 1 Built-in camera 1.3 megapixel web camera for video communication. 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Microphone Internal microphone for sound recording. 4 Keyboard Serves for entering data into your computer. 5 Palmrest Comfortable support area for your hands when you use the computer.
# Item Description "Easy-launch buttons" "Launch keys" on page 10on page 26 Closed Front View "Easy-launch buttons" on page 10 # # # Icon Item # Icon Icon # Item # Item 1 N/A 2 # # Icon 4 Item Icon Description Item Description Speakers Left and right speakers deliver stereo audio output. Power indicator Indicates the computer’s power status. Item "Launch keys" on page 10 Description Item Battery indicator DescriptionIndicates the computer’s battery status.
Note: # Icon Item Description Left View Icon# # Icon 1 Description Item Kensington lock slot # 2 Item # Icon Item Two USB 2.0 ports 3 Icon 4 N/A 5 7# Note: Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to a phone line. Item Description Optical disk access indicator Lights up when the optical drive is active. N/A Slot-load optical drive eject button Ejects the optical disk from the drive.
Rear View # # Icon Item Icon # Description Item Icon Description Item # Icon 1 HDMI # Description Item Description Note: HDMI Item port Icon Supports high definition digital video connections. Description 2 124-pin Acer ezDock connector Connects to Acer ezDock. 3 S-video port/TV out port (NTSC/PAL) port Connects to a television or display device with S-video input 4 DC-in jack Connects to an AC adapter.
Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock key Lock Key Description Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. Num Lock + When Num Lock is on, the right hand side numeric keypad is in numeric mode.
Windows keys The keyboard has two keys that perform Windows-specific functions. Key Key Key Icon Windows key Description Description Description Press alone. This key has the same effect as clicking on the Windows Start button. It launches the Start menu. It can also be used with other keys to provide a variety of functions: + : Activates the next Taskbar button. < > + : < > + : + : Opens the My Computer window. +< : Opens Help and Support.
+ ++ ++ + + + + + ++ ++ +Hot Key +++ + ++ Icon + + +++ + + + + +++ ++<< >> + + <>< >> K +++ <+ < > Function Description Sc
# Item # Description Item Description Indicators Item Description The#computer has several easy-to-read status indicators. The front panel indicators are visible keys" on page 10 even when the computer cover "Launch is closed up. "Launch keys" on page 10 "Launch keys" on page 10 # Item Description "Launch keys" on page 10 Icon # Icon Item Icon Item Icon # # Icon # Icon Item Function HDD Description Description Description Indicates when the hard disk drive is active.
Easy-launch Buttons There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer "Acer Empowering Technology. Although the mail and web browser buttons are pre-set to E-mail and Empowering on pageby 1 users. To set the web browser, mail and programmable Internet programs, theyTechnology" can be redefined buttons, run the Acer Launch Manager.
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: (2) (1) touchpad(4) • Move your finger across the (2) to move the cursor. • Press the left (1) and right (4) buttons located on the edge of the touchpad to perform selection and execution functions.
the touchpad’s responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel.
Using the Bluetooth Wireless Optical Mouse The Ferrari series notebook computer comes with a Bluetooth wireless optical mouse, including two rechargeable batteries. Installation Installation of the Bluetooth mouse is simple. Enable Bluetooth functionality by pressing the Bluetooth communication button on the front side of the main unit. Press the Bluetooth button on the base of the Bluetooth mouse and the operating system will detect and install the mouse automatically.
Acer Bluetooth® VoIP Phone VoIP Phone Layout # Description 1 PC Card (PCMCIA) interface connector 2 Speaker 3 Power button 4 Bluetooth connection/pairing indicator 5 Charge/Power indicator 6 Microphone 7 Flip 8 Bluetooth connection/pairing button 9 Speaker phone button 10 Volume up/down button LED Indicators LED Color Status Description Bluetooth Blue connection/ pairing indicator Blinking fast The phone is in pairing mode. Blinking slow The phone is linking with the notebook.
Using Acer Voice Connection Manager (VCM) Installing Acer VCM NOTE: Quit all applications before installing Acer VCM. The Acer VCM requires system restart after installation. To install the Acer VCM application in the notebook: Setup.exe AcerVCM 1. Place the Acer VCM installation CD to the optical drive. 2. Explore the installation CD, then locate and double-click on the AcerVCM Setup.exe file to start installation. AcerVCM Setup.exe 3. Follow screen instructions to proceed.
Help Opens the online help file. Exit Closes the Acer VCM menu. Connecting the Phone to Your Notebook The Acer VCM Bluetooth Headset Connection Center is a convenient tool to connect the phone to your notebook. To connect the phone to your notebook: 1. Eject the phone from the PC Card slot, if necessary, then press the phone power button for three seconds. The phone beeps twice and the charge/power LED flashes to indicate that the phone is on. Bluetooth 2.
Using the Phone You can use the phone in handheld or hands-free (speaker phone) mode. When you receive an internet call from your instant messaging service (i.e. MSN Messenger, Skype), press the Bluetooth Note: connection/pairing button. The incoming call voice automatically diverts to the phone speaker so you can receive the call. NOTE: You can only receive/answer internet calls through the phone when it is linked to the notebook.
Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so you transmit the best video conference quality over an instant messenger service.
Changing the Acer OrbiCam Settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Setting the camera resolution to 640 x 480 or larger does not change Note: the capture window size. Options Click Options to display Preview, and Folder tabs.
Camera Settings • Basic Settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/Face tracking options from thisCamera window.Settings Camera Settings Video, Audio Video, Audio Zoom/Face tracking Zoom/Face tracking • Capture settings: From the Camera Settings window, click the Driver Settings button. The Properties window will appear.
Using the Acer OrbiCam as Webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/ webcam feature. You can now broadcast from your location to an IM partner anywhere in the world. Enabling the Acer VisageON The Acer VisageON technology comes with two features: Face tracking and Video effects.
Using the Face Tracking Feature To use the face tracking feature: User Users Multiple 1. Click the left icon down arrow button, then select Single UserSingle or Multiple from the pop-up Users menu. For multiple users, the face tracking feature automatically centers all the users’ face in the capture window, otherwise the utility centers the face of the user closest to the camera. 2. Click the right icon to zoom in/out or reset the current view. VisageON 3.
2. Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window. NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON window to continue. NOTE: You may use video effects when using the camera for IM chat/video sessions or call conferences.
Acer Empowering Technology Acer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently used functions and manage the notebook. Displayed by default in the upper-right corner of the screen, it features the following handy utilities: • Acer ePower Management extends battery power via versatile usage profiles. • Acer ePresentation Management connects to a projector and adjusts dispaly settings conveniently.
28 Chapter 1
Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: • Disk optimization: removes unneeded items and files. • Speed optimization: improves the usability and performance of the Windows XP system.
Acer eRecovery Management Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. Be default, user-created backups are stored on D:\ drive.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for power users on Acer computer.
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth, CardBus, fireware (1394), wired LAN and optical device if supported.
For additional options, click Settings to: • Set alarms. • Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management.
Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: + . If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system. For projectors and external devices that are not autodetected, launch Acer ePresentation Management to choose an appropriate display setting.
Using the Note: System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display click onPanel Settings.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager "Easy-launch buttons" on page 24buttons located above the keyboard. You Launch Manager allows you to set the four easy-launch can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Start All Programs Launch Manager Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: Norton AntiVirus 1.
Hardware Specification and Configuration Processor Item Specification Type AMD Turion Feature • AMD64 technology features uncompromising 64-bit and 32-bit performance • Vastly expands memory address ability with 40-bit physical addresses, 48-bit virtual addresses • Doubles the number of internal registers with eight additional (16 total) 64-bit integer registers and eight additional (16 total)128-bit SSE/SSE2/SSE3 registers • One 16-bit link supporting up to 1600MHz TM 64 X2 dual-core TL-50/TL-52/TL-
South Bridge Item Specification Chipset ATi SB460 Package BGA 540-pin Feature • • • • • • • • • • Upstream accelerated Hub architecture interface for access to GMCH PCI2.3 interface (6 PCI Request/Grant pairs) Bus master IDE controller (Ultra 100/66/33 support) Serial ATA controller USB1.1 & 2.0 host controllers AC’97 2.
SEAGATE ATA data transfer mode supported: SATA 1.0, SATA II, PIO modes 0-4, Multiword DMA modes 0-2, Ultra DMA modes 0-6 Cache buffer: 8MB Bytes per sector: 512 / 512 / 512 / 512 Voltage tolerance: +5.0V +/- 5% TOSHIBA Model MK1234GSX MK1032GSX MK8032GSX Formatted Gbytes (512 bytes/sector): 120 / 100 / 80 Physical read/write head: 4 / 4 / 4 Discs: 2 / 2 / 2 Spindle Speed (RPM): 5400 / 5400 / 5400 Internal transfer rate (Mbits/sec. max.): 244.7~474.4 / 236.1~456.
Optical Disk Drive Item Description Vendor and model name TOSHIBA 1X HD DVD ROM TS-L802A PANASONIC 8X SUPER MULTI UJ-85 PIONEER 8X SUPER MULTI DVR-K06RS Buffer memory N/A 2MB 2MB Interface • ATAPI standard: SFF-8020i • SFF-8090i Ver.
Item Remark Description The 32-pin PLCC package 1MB Flash ROM SST 39VF080 is used for BIOS, keyboard encoder and power controller codes. It occupies system memory area E0000-FFFFF. After posting system, the shadow RAM function will be enabled. BIOS Item Description Vendor Phoenix Version Phoenix BIOS V0.
VGA Interface Item Description Chip ATi M56P with VRAM 256MB Package BGA 708-pin Features • • • • • • • • • PCI-E interface support 3D graphics texturing enhancements Integrated transform and lighting Integrated two channels of 24-bit LVDS transmitter Integrated TV decoder to support competitive and S-video with both PAL and NTSC 128/256MB DDR3 memory support DVD-ready motion compensation for MPEG-2 Full ACPI compliant ZV port support KBC Item Description Chip NSPC97551 Package LQFP 176-pin F
Super I/O Item Description Chip NS PC87383 Package TQFP 64-pin Feature • Parallel interface support: 1. An Enhanced Parallel Port (EPP) compatible with EPP 1.9, EPP1.7 of the Xircom specification support too 2. An Extended Capabilities port that is IEEE 1284 compliant including level 2 • UART serial port interface: 1. MIDI baud rate support 2. Infrared support on UART2 (IrDA 1.1 support) • PnP support: 1. Flexible IRQs, DMAs and base addresses 2.
Item Features Description • 802.11a/b/g or 802.11b/g • Built-in two antennas • Placed on the top of LCD on the sides of LCD latches MDC Card Item Description Controller ATi SB460 Features • • • • Connector type RJ-11 56K, V.90/V.92, WWDAA Wake-on-Ring support Azalia support MDC 1.
LCD 15.4” Item Specification Vendor & Model name QDI QD15AL02-01 QD15AL02-02 QDI QD15TL07-02 CMO N154Z1-L01 CMO N154I2-L02 AUO B154EW02V1 Screen Diagonal 15.4” WSXGA 15.4” WXGA 15.4” WSXGA 15.4” WXGA 15.4” WXGA Active area 331.2 (W) x 207.0 (H) 331.2 (W) x 207.0 (H) 331.2 (W) x 207.0 (H) 335.0 (W) x 210.7 (H) 331.2 (W) x 207.
Item Specification Rated voltage for 100Vac or 240Vac input AC voltage for 100Vac or 240Vac input AC voltage Input voltage range from 90Vac to 264Vac from 90Vac to 265Vac Rated frequency for 50Hz or 60Hz for 50Hz or 60Hz Frequency range from 47Hz to 63Hz from 47Hz to 63Hz Steady AC current less than 1.5A rms at 100Vac input and maximum load less than 1.5A rms at 100Vac input and maximum load Rated voltage 19V 19V Voltage range 18.05V to 20V from 18.2V to 19.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information PhoenixBIOS Setup Utility . Info. Main CPU Type: : CPU Speed : Advanced Security Boot Exit AMD Turion(tm) 64 X2 Mobile Technology TL-60 2000 MHz IDE1 Model Name: ST9120821AS IDE1 Serial Number: 3PL0L3JL ATAPI Model Name: PIONEER DVD-RW DVR-K06RS System BIOS Version: V0.2303 VGA BIOS Version: ATi 009.012.001.015.000000 KBC Version:08.
Main PhoenixBIOS Setup Utility Info. Advanced Main Security Boot Exit Item Specific Help System Time: [11:59:38] System Date: [02/20/2006] System Memory: 640 KB Extended Memory: 1022 KB Video Memory 256 MB Quiet Boot: [Enabled] Power on Display: [Auto ] Network boot [Enabled] , , or selects field.
Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info.
Parameter Mode Chapter 2 Description Set the mode for the parallel port Option Output only Bi-directional EPP ECP 53
Security Info. Main PhoenixBIOS Setup Utility Security Advanced Supervisor Password is: Clear User Password is: Clear SATA Port 0 Disk Status Clear Supervisor Password controls accesses of the setup utility.
Symbol Character \ Symbol Name back slash • The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press for entering BIOS Setup Utility.
Boot This menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable devices in the system and attempts to boot them in the order specified. Bootable devices include the diskette drive in module bay, the hard disk and the CD-ROM/DVD drive in module bay and onboard LAN device. PhoenixBIOS Setup Utility Info.
Exit PhoenixBIOS Setup Utility Info. Main Advanced Security Exit Boot Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS.
BIOS Password Removal SOP Please follow the steps below to remove the BIOS password. Step One Machine 1 Key in wrong Supervisor Password three times and System Disabled will show. Step Two Machine 2: Run BIOS_PW.EXE 1. Key in bios_pw 14452 0 2. Then choose one string.
Step Three Machine 1 1. Reboot system and key in qjjg9vy or 07yqmjd in the BIOS user password column.
HDD Password Removal SOP Please follow the steps below to remove the HDD password. Step One Machine 1 1. Key in wrong HDD password three times and HDD password error code will come out. Step Two Machine 2: Run HDD_PW.EXE 1. Key in hdd_pw 15494 0 2. Select 2 (upper case ASCII Code). 3. Then choose one string.
Step Three Machine 1 Reboot system and key in 0KJFN42 or UVEIQ96 in the HDD user password column.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge • Small Philips screw driver • Flat head screw driver • Hexagonal driver • Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: 1. The system and all peripherals are powered off. 2. The AC adaptor and all power and signal cables from the system are unplugged. 3. The battery pack is removed. NOTE: There are several types of screws used to secure the main unit. The screws vary in length. Please refer to the screws table after the flowchart. Group the same type of screws together during service disassembling.
Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components.
LCD Module 6 screw caps D*6 LCD Bezel Microphone D*4 LCD Panel Assembly LCD Assembly M*2 J*1 Wireless Antenna Set LCD Latch and LCD Knob CCD Module A*4 LCD Assembly (with brackets) LCD Cable CCD Cover LCD CCD Hinge No. 65 CCD Cable CCD Bezel LCD Brackets CCD Panel Description Part No. Quanta Part No. A SCREW M2.0*2.5-I(NI)(NYLOK) 86.A03V7.012 MM20030ICI3 B SCREW M2.5*6-I(BNI)(NYLOK) 86.T25V7.012 MM25030IL65 C SCREW M2.0*3.0-I-NI-NYLOK 86.T23V7.006 MM20050ICI2 D SCREW M2.
Disassembly Procedure Removing the Battery Pack 1. Slide the battery lock. 2. Slide the battery latch and release the battery pack then remove it. Removing the Memory Module 1. Release the two screws fastening the DIMM cover. 2. Remove the DIMM cover. 3. Pop out the memory modules then remove it. Removing the HDD Module/Mini PCI Card/ODD Module 1. Remove the four screws holding the HDD cover. 2. Detach the HDD cover from the main unit.
3. Then remove the screw fastening the HDD module. 4. Disconnect the HDD module (pull the HDD module outwards as shown) and remove it. 5. Remove the two screw fastening the wireless cover. 6. Then remove the wireless cover. 7. Disconnect the wireless antenna. 8. Remove the two screws holding the wireless LAN card. 9. Take out the wireless LAN card from the socket. 10. Release the ODD latch as shown. 11. Detach the ODD module from the main unit.
Removing the LCD Module from the Main Unit 1. Remove the two screws fastening the middle cover. 2. Open the lap top as shown. 3. Then detach the middle cover and place it as shown. 4. Disconnect the launch board cable from the main board. 5. Remove the middle cover (with launch board and launch board cable). 6. Disconnect the launch board cable from the launch board. 7. Remove the three screws holding the launch board to the middle. 8. Then remove the launch board from the middle cover. 9.
11. Disconnect the microphone cable and the touchpad board cable from the main board. 12. Disconnect the LCD cable from the main board. 13. Take out the microphone cable from the upper case. 14. Pull out the wireless antenna set from the back side. 15. Remove the four screws holding the LCD module. 16. Detach the LCD module from the laptop. Disassembling the Main Unit Separating the Upper Case and the Lower Case 69 1.
Disassembling the Upper Case Assembly 1. Detach the bluetooth module from the upper case. 2. Disconnect the bluetooth cable from the bluetooth board. 3. Tear off the mylar fastening the touchpad to touchpad board cable. 4. Disconnect the touchpad to touchpad board cable and remove it. 5. Disconnect the touchpad cable and detach it from the touchpad. 6. Remove the two screws holding the touchpad bracket. 7. Detach the touchpad board bracket (with touchpad board) from the upper case. 8.
Disassembling the Lower Case Assembly 1. Disconnect the (1) DC-in cable, (2) modem cable and the (3) USB cable. 2. Take the power board out of the lower case. 3. Disconnect the USB cable from the main board and detach the cable from the lower case. 4. Press the dummy PC card button and remove the dummy PC card. 5. Detach the dummy expand card from the lower case. 6. Tear off the mylar fastening the modem cable. 7. Disconnect the modem cable from the modem board. 8.
12. Cautiously take out the main board assembly from the lower case. 13. Remove the four screws holding the speaker set to the lower case. 14. Detach the foil fastening the speaker cable to the lower case. 15. Then detach the speaker set from the lower case. 16. Then take out the modem cable from the lower case as well. 17. Detach the DC-in cable from the lower case. 18. Disconnect the RTC battery then detach it from the main board. 19. Disconnect the thermal module cable connector from the main board.
Disassembling the LCD Module 1. Remove the six screw caps on the LCD bezel. 2. Then remove the six screws fastening the LCD bezel to the LCD module. 3. Carefully detach the LCD bezel from the LCD module. 4. Detach the microphone from the LCD bezel. 5. Disconnect the LVDS cable and LCD cable from the inverter then remove the inverter. 6. Disconnect the CCD cable and the LCD cable. 7. Remove the four screws fastening the LCD assembly to the LCD cover. 8.
11. Detach the antenna set from the LCD cover. 12. Remove the two screws fastening the LCD latch. 13. Then carefully detach the latch knob from the LCD cover. 14. Take out the LCD latch (with the small spring) from the LCD cover. 15. Remove the screws holding the CCD module (digital camera module) to the LCD cover. 16. Detach the CCD cable from the LCD cover and remove the CCD module 17. Remove the CCD cover from the CCD module. 18. Detach the CCD bezel from the CCD module 19.
21. Take out the CCD hinge from the CCD cover as well. 22. Disconnect the CCD cable from the CCD board. 23. Remove the two screws fastening the left LCD bracket to the LCD. 24. Remove the left LCD bracket. 25. Remove the two screws holding the right LCD bracket. 26. Remove the right LCD bracket. 27. Tear off the mylar fastening the LCD cable and disconnect the LCD cable from the LCD. Disassembling the External Modules HDD Module 75 1. Remove two screws holding the HDD bracket to the HDD. 2.
ODD Module 1. Remove the four screws fastening the ODD bracket to the ODD. 2. Remove the ODD bracket form the ODD. 3. Detach the ODD board from the ODD.
Chapter 4 Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possible. 2. Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation.
System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. See if FDD test is passed as the programs run the FDD test. 3.
Memory Check Follow the procedures below to correct the memory errors. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause errors. Power System Check To verify the symptoms, power on the computer by using the following power sources separately. 1.
1. Power off the system. 2. Remove the battery pack and measure the voltage between terminals one (+) and seven (-). There are seven terminals totally. See the illustration below. 3. If the voltage is still less than 7.5V after recharging, replace the battery. If the battery status indicator does not light up, remove the battery pack. After the battery pack returns to room temperature, reinstall it to the system. If the charge indicator does not light up, replace the battery pack.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions.
Error Message 82 FRU/Action in Sequence System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery is dead Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS checksum bad Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system.
Error Message FRU/Action in Sequence I/O device IRQ conflict Run Load Default Settings in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See Power System Check. Ensure every connector is connected correctly. Reconnect the DIMM.
POST Code Code For Boot Block in Flash ROM E0h Initialize the chipset. E1h Initialize the bridge. E2h Initialize the CPU. E3h Initialize the system timer. E4h Initialize system I/O. E5h Check force recovery boot. E6h Checksum BIOS ROM. E7h Go to BIOS. E8h Set Huge Segment. E9h Initialize Multi Processor. EAh Initialize OEM special code. EBh Initialize PIC and DMA. ECh Initialize Memory type. EDh Initialize Memory size. EEh Shadow Boot Block. EFh System memory test.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key do not work).
Symptom/Error Battery can’t be charged. 86 Action in Sequence See Check the Battery Pack.
PCMCIA-Related Symptoms Symptom/Error Action in Sequence System cannot detect the PC Card (PCMCIA). PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system.
Symptom/Error System hangs intermittently. Action in Sequence Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom/Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly.
Chapter 4 89
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a short circuit happens, or whether the system is inoperative. NOTE: Verify if all devices attached are supported by the computer. NOTE: Verify if the power supply used at the time of failure is operating correctly. You can refer to “Power System Check”. Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU. 1. Power off the computer. 2.
Chapter 5 Jumper and Connector Location Main Board Bottom Side Chapter 5 92
# 93 Description # Description 1 South Bridge 2 BIOS ROM 3 SATA connector 4 Bluetooth module connector 5 Audio Codec 6 RTC battery connector 7 New card connector 8 North bridge 9 CPU socket 10 DDR2 RAM slot1 11 DDR2 RAM slot2 12 Media bay connector 13 Battery pack connector 14 VGA chip 15 Four-pin USB cable connector 16 System fan connector 17 VRAM 18 VRAM 19 Mini card connector 20 RJ45 W/ LED 21 CRT connector 22 HDMI connector 23 Docking connector 24 S-Vi
Top Side Chapter 5 94
# 95 # Description 25 LCD connector Description 26 Main board to button board FFC connector 27 USB1 28 USB2 29 Mic connector 30 Daughter board cable to main board connector 31 Keyboard FFC connector 32 Touch pad FFC connector 33 VRAM 34 VRAM 35 PCMCIA card connector 36 MDC connector 37 5-in-1 card reader 38 Audio jack / line in 39 Audio jack / mic 40 SPDIF (line out) 41 Speaker connector 42 Bluetooth switch 43 Wireless switch 44 1394 connector 45 FIR Chapter 5
Jumper Setting SOP 1. Remove the RTC battery. 2. Short CN31pin 1 and pin 2 to clear CMOS.
Chapter 6 FRU (Field Replacement Unit) List This chapter offers the FRU (Field Replacement Unit) list in global configuration of Ferrari 5000. Refer to this chapter whenever you order the parts to repair or for RMA (Return Merchandise Authorization). Please note that when ordering FRU parts, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed service guide.
Parts CATEGORY Partname DESCRIPTION ACER PART NO. ADAPTER N/A ADAPTER 90W 3 PIN LITEON PA-1900-04QB ROHS ZC1 ADAPTER LITEON S/P AP.09003.009 N/A ADAPTER 90W 3 PIN DELTA ADP-90SB BBAHF ROHS ZC1 ADAPTER Delta S/P AP.09001.005 N/A LSE-90W SLS0202C19A157 LF BLUE 1.7X5.5X11 LF ZB2 ADAPTER LSE90W S/P AP.09006.006 BATTERY SANYO-LI-ION COMO 9CELL2.6 ZC1 BATTERY(SANYO 9 CELL)S/P BT.00903.006 BATTERY PANASONIC-LI-ION COMO 9CELL2.6 ZC1 BATTERY(PANASO NIC 9 CELL)S/P BT.00905.
CATEGORY Partname DESCRIPTION ACER PART NO. BUTTON BOARD ZC3 Button Board ASSY S/P 55.FR5V7.002 USB/DCIN BOARD ZC3 USB Board ASSY S/P 55.FR5V7.003 OPTICAL DEVICE CONNECTOR BOARD ZC3 CD ROM Board ASSY S/P 55.FR5V7.004 LCD INVERTER BOARD W/ TYPE "ZF1 INV (820V,V=700,REV=A1 A) S.P.?" 19.TAXV7.001 CCD MODULE W/ CABLE ZC3 CCD MOUDLE W/CABLE S/P 57.FR5V7.001 N/A POWER CORD US 3PIN ROHS ZB1 PWR CORD US S/P 27.TAXV7.001 N/A POWER CORD EU 3 PIN ROHS ZB1 PWR CORD (CEE) S/P 27.TAXV7.
CATEGORY Partname DESCRIPTION ACER PART NO. N/A POWER CORD THAI ZL3E POWER CORD S/P-THAI 27.A99V7.003 N/A POWER CORD SWISS 3 PIN ZE1 POWER CORD 3P SWISS S.P. 27.A99V7.004 N/A POWER CORD ITALIAN 3PIN EI2 POWER CORD 3P ITALY S.P. 27.A99V7.005 N/A POWER CORD JAPAN ZB1 POWER CORD (JAPANESE) ROHS S/P 27.TAXV7.003 N/A POWER CORD PRC (3 PIN) ET2S POWER CORD S/P-PRC 27.A03V7.003 N/A POWER CORD (UK) ET2S POWER CORD SPARE PART-UK 27.A03V7.
CATEGORY N/A Partname DESCRIPTION FFC CABLE - BUTTON BD TO MB LF "ZC1 CABLE BUTTON BD(60MM,16/16,2A) S/P" 50.TAXV7.003 ACER PART NO. FFC CABLE - TP/B TO TP LF "ZC1 CABLE TP/BTP(76MM,12/12,2A) S/P" 50.TAXV7.004 CABLE - USB 10/10P "ZC1 CABLE USB(10/ 10P,REV1A)S/P" 50.TAXV7.005 CABLE - DCIN 4/4P "ZC1 CABLE DCIN(5/5P,REV1A)S/ P" 50.TAXV7.006 LCD CABLE - 15.4 IN. WSXGA ZC1 CABLE 15.4 WSXGA+ID5(40/40P R1A) S/P 50.TAXV7.007 BLUETOOTH CABLE "ZC1 CABLE BT(5/ 8P,REV1A)LF S/P" 50.TAXV7.
CATEGORY N/A 102 Partname DESCRIPTION ACER PART NO. TP BOARD SUPPORT BRACKET ZC1 TP BD SUPPORT BRACKET S/P 33.TAXV7.001 HDD BRACKET ZC1 HDD BRACKET S/P 33.TAXV7.002 RAM DOOR ZC3 RAM DOOR ASSY S/P 42.FR5V7.003 MINI CARD DOOR ZC3 MINI CARD DOOR ASSY S/P 42.FR5V7.004 DUMMY NEW CARD ZC3 DUMMY-NEWCARD S/P 42.FR5V7.005 DUMMY PCMCIA CARD ZC3 PCMCIADUMMY-CARD S/P 42.FR5V7.006 OPTICAL DEVICE HOLDER ZC1 ODD-HOLDER S/P 42.TAXV7.
CATEGORY Partname DESCRIPTION ACER PART NO. LCD BRACKET W/HINGE 15.4 IN. - L ZC1 HINGE-L S/P 33.TAXV7.004 LCD BRACKET W/HINGE 15.4 IN. - R ZC1 HINGE-R S/P 33.TAXV7.005 LCD PANEL CARBON 15.4 IN. W/LOGO ANTENNA CCD MODULE ZC3 15.4 LCD COVER Carbon ASSY S/P 60.FR7V5.004 LCD BEZEL W/RUBBER PAD 15.4 IN. ZC3 15.4 LCD BEZEL ASSY S/P 60.FR7V5.005 WIRELESS LAN ANTENNA ZC1 ANTENNA(81.ED41 5.009)S/P 50.TAXV7.011 AMD MOBILE TURION 64 X2 TL50 (ATTL50) 1.6G (Cache 128K/256K) ZC3 AMD CPU Turion TL50 1.
CATEGORY Partname DESCRIPTION ACER PART NO. "80G HGST 2.5' 5.4K SATA 1.5G NCQ MORAGA+HTS541080G9SA00 ,C60D" ZB1 HDD 80G SATA HTS541080G9SA00 HGST SP KH.08007.015 80G SEAGATE 2.5 5400RPM SATA 8M ST988323AS (-189) MERCURY 2 LF FW:3.06 ZC3 SEAGATE HDD 80G ST988323AS ASSY S/P KH.08001.027 "80G TOSHIBA 2.5"" 5400RPM SATAMK8032GSX ARIES-B FREE-FALL LF FW:AS111J" ZH2A HDD(80G)MK8032G SX-RZK S/P KH.08004.007 100G SEAGATE 2.5 5400RPM SATA 8M ST9100824AS (-189) MERCURY 2 LF FW:3.
CATEGORY Partname DESCRIPTION ACER PART NO. TM8200 KEYBOARD DARFON UK ZC1 K/B MODULE (UK) S/P KB.TAX07.007 TM8200 KEYBOARD DARFON GERMAN ZC1 K/B MODULE (GERMAN) S/P KB.TAX07.008 TM8200 KEYBOARD DARFON ITALIAN ZC1 K/B MODULE (ITALIAN) S/P KB.TAX07.009 TM8200 KEYBOARD DARFON FRENCH ZC1 K/B MODULE (FRENCH) S/P KB.TAX07.010 TM8200 KEYBOARD DARFON SWISS/G ZC1 K/B MODULE (SWISS) S/P KB.TAX07.011 TM8200 KEYBOARD DARFON PORTUGUESE ZC1 K/B MODULE (PORTUGUESE) S/P KB.TAX07.
CATEGORY Partname DESCRIPTION ACER PART NO. LCD 15.4 IN. WXGA QDI QD15TL07-02 GLARE 16MS LF ZL6C LCD QDI QD15TL07-02 GLARE S/P LK.15409.009 LCD 15.4 IN. WXGA AUO B154EW02 V1 GLARE 16MS LF "ZB2 LCD(TFT)15.4""B154 EW02 V1(WXGA) S/ P" LK.15405.014 LCD 15.4 IN. WXGA CMO N154I2-L02 GLARE 16MS LF "ZB2 LCD(TFT)15.4""N154 I2-L02(WXGA) S/P" LK.1540D.012 LCD 15.4 IN. WSXGA+ QDI QD15AL02-02 GLARE LF ZC3 15.4 WSXGA+ QD15AL02-02 GLARE S/P LK.15409.015 LCD 15.4 IN. WSXGA+ CMO N154Z1-L02 GLARE LF ZC3 15.
CATEGORY Partname DESCRIPTION ACER PART NO. THERMAL MODULE ZC3 THERMAL Module ASSY S/P 60.FR7V5.003 SPEAKER ZC3 SPEAKER PB3010KMG049LB3 S/P 23.FR5V7.001 FERRARI 5000 BLUETOOTH MOUSE FERRARI 5000 BLUETOOTH MOUSE MS.FR507.001 N/A "LCD-RUBBER-PAD1ZC1(GAZC1002,REV3A)LF" ZC1 LCD-RUBBERPAD1 S/P 47.TAXV7.001 N/A "LCD-RUBBER-LZC1(GAZC1003,REV3A)LF" ZC1 LCD-RUBBER-L S/P 47.TAXV7.002 N/A "LCD-RUBBER-RZC1(GAZC1004,REV3A)LF" ZC1 LCD-RUBBERR S/P 47.TAXV7.
CATEGORY 108 Partname DESCRIPTION ACER PART NO. N/A "SCREW M2.5*3-I(NI,NYLOK)" ET2S SCREW MM2.5X3.0 SPARE PART 86.A03V7.010 N/A SCREW M2.5*4-I(BNI) ZI1S SCREW M2.5X4-I-BNI S/P 86.T23V7.019 N/A SCREW M2.5*4.0-I(NYLOK)EU ZI1S SCREW M2.5X4-I-NYLOK S/ P 86.T23V7.009 N/A SCREW M3*0.5+3.5I ZG1S BRACKET KIT S/P 86.FR5V7.001 N/A SCREW M2.5*4.0I(BKAG)(NYLOK) ZG1S I2.5*4MBKAGHY(M2.5L4) S/ P 86.T25V7.013 N/A SCREW M2*3-I(BNI)(NYLOK) ZI1S SCREW M2X3I-BNI-NYLOK S/P 86.T23V7.
