Acer Aspire 5110/5100/3100 TravelMate 5510/5210 Extensa 5410/ 5010 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates of Aspire 5110/5100/3100 and TravelMate 5510/ 5210 and Extensa 5410/5010 service guide.
Copyright Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed “as is”.
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. addon card, modem, or extra memory capability).
Table of Contents Chapter 1 System Specification 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TV-Tuner . . . . . . . . . . . . . . . . .
Norton AntiVirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 How do I check for viruses? . . . . . . . . . . . . . . . . . . . . . 29 Hardware Specification and Configuration . . . . . . . . . . . . . . 30 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Invoking BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Chapter 2 System Utilities 41 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Chapter 5 Jumper and Connector Location 86 Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Top Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Bottom Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Switch Board . . . . . . . . . . . . . . . . .
Chapter 1 System Specification Features NOTE: This product line has both UMA and Discrete SKU. The Discrete SKU has thermal module and the UMA SKU has no thermal module.
• Digital TV-tuner supporting DVB-T (Digital Video Broadcasting Terrestrial) standard (6MHz to 8MHz) TV-tuner I/O: • RF jack for digital/analog TV antenna cable input • AV-in port for composite/S-video/line-in audio/video input • TV-tuner cables: • NTSC/PAL cable for digital/analog TV input, NTSC converter to convert port from PAL/SECAM to NTSC • Mini DIN cable: RCA jack and S-video port for audio/video input • Acer DVB-T antenna (UHF/VHF reception) supports Acer SignalUpTM wireless technology Audio • High
• Four easy-launch buttons: Empowering Key, email, Internet and user-programmable button • Six/Seven media keys: TV, volume up, volume down, play/pause, stop, previous, next (for selected models) • Two communication switches: WLAN, Bluetooth® • Acer remote controls (for selected models): • Acer ArcadeTM (48 keys) • Windows® Media Center Edition (Uses an external USB CIR receiver) I/O Interface • ExpressCardTM /34 slot (for selected models) • PC Card slot (one Type II) • 5-in-1 card reader (SD/MMC/MS/MS PRO
Aspire 5100/3100 Series • 358 (W) x 269 (D) x 29.8/33.8 (H) mm (14.1 x 10.6 x 1.17/1.33 inches) • 2.82 kg (6.22 lbs.) for 15.4” LCD model • 2.78 kg (6.13 lbs.
Block Diagram Mini PCI Socket Mini card Realtek RTL8100CL RTL8110SCL RJ45 CONN Thermal Sensor ADM1032ARM CRT & TV-OUT LCD CONN 1394 Conn. HT 16x16 800MHZ H_D#(0..63) AMD Turion/Sempron CPU Socket S1 638P 465 BGA 2 x PCIE 549 BGA DDRII 533/667 Dual Channel BT Conn DDRII-SO-DIMM X2 AMP & Audio Jack USB conn x 2 / New card USB 2.0 Audio CKT ALC883 SATA HDD Conn. MDC Conn. AC-LINK SATA BIOS Int. KBD PATA One Channel HDD Conn. CDROM Conn. ENE KB910 ATI-SB460 LPC BUS USB 2.
Outlook Tour Front View # Item # 6 Just for Starters... Item Description Description 1 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 2 Keyboard Serves for entering data into your computer. 3 Touchpad Touch-sensitive pointing device which functions like a computer mouse 4 Click buttons (left, center and right) The left and right buttons function like the left and right mouse buttons; the center button serves as a four-way scroll button.
# Icon Item "Launch keys" on page 10 Description "Launch keys" on page 10 Closed Front View # # # # Icon Icon Item Item Icon 1 N/A # #2 Icon Icon Description Item Description Description # Item "Launch keys" on page 10 Icon Item Speakers Description Description Left and right speakers deliver stereo audio output. Item Description Bluetooth Enables/disables Item communication Descriptionthe Bluetooth communication.
# Icon # Item Item Description Description Left View "Easy-launch buttons" on page 10 # "Launch keys" on page 10 Icon # Icon Item # 1 Icon Description Item Description Item Kensington lock slot Description Note: Connects to a Kensington-compatible computers security lock. # Icon 2 Item N/A Description Ventilation slots 3 Enable the computer to stay cool, even after prolonged use. Three USB 2.
Note: Rear View # # ## # # 1 # Icon Icon Icon Icon Item # Icon Item Item Icon Icon Item Icon Item Description Description Item Item Item Description Aspire 5110 / 5100 / 3100 Series Description Description Description Description Modem (RJ-11) port Connects to a phone line. Description 2 Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 3 RF-in jack Accepts input signals from analog/digital TV-tuner devices (for selected models).
Base View # 10 Item # Item Description Description 1 Hard disk bay Houses the computer’s hard disk (secured with screws). 2 Memory compartment Houses the computer’s main memory. 3 Ventilation slots and cooling fan Helps keep the computer cool. NOTE:Note Do not cover or obstruct the opening of the fan. 4 Battery lock Locks the battery in position. 5 Battery bay Houses the computer’s battery pack.
Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Lock key Caps Lock Description Description When Caps Lock is on, all alphabetic characters are typed in uppercase. When Num Lock is on, the right hand side numeric keypad is in numeric mode.
Windows keys The keyboard has two keys that perform Windows-specific functions. Key Key Windows key Description Icon Description Press alone. This key has the same effect as clicking on the Windows Description Start button. It launches the Start menu. It can also be used with other keys to provide a variety of functions: Key + : Activates the next Taskbar button. < + : Opens the My Computer window. > + : < +>: + :Opens Help and Support.
+ ++ + ++ + + + + Hot+ Key + + ++ Icon Function Description Display toggle Switches the display output between the display screen, external monitor (if connected) and both. +++ + ++ Screen blank Turns off the display screen backlight to save power. Press any key to return.
# Item # Description Item Description Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible Item Description even when the computer cover is closed up. # "Launch keys" on page 10 "Launch keys" on page 10 "Launch keys" on page 10 # Item Description "Launch keys" on page 10 Icon # # # Item Icon Item Icon # 14 Icon Icon Item Icon HDD Description Description Function Indicates Description when the hard disk drive is active.
1. Charging: 2. Fully charged: Easy-launch Buttons There are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button, mail button, and Acer Empowering Key . Press to run the Acer "Acer are pre-set to E-mail and Empowering Technology. Although the mail and web browser buttons Empowering Technology" on page 1 by users. To set the web browser, mail and programmable Internet programs, they can be redefined buttons, run the Acer Launch Manager.
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: (2) (4) (2) to move the cursor. • Move your finger across(1) the touchpad • Press the left (1) and right (4) buttons located on the edge of the touchpad to perform selection and execution functions.
the touchpad’s responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel.
Acer Empowering Technology Acer’s innovative Empowering Technology toolbar makes it easy to have access to the frequently Acer eDataSecurity Management used functions and manage the notebook. Displayed by default in the upper-right corner of the screen, it features the following handy utilities: Acer eLock Managementprotects data with passwords and advanced encryption algorithms • Acer eDataSecurity Management ePerformance Management (for selectedAcer models).
Be sure to safeguard all related passwords! Chapter 1 19
Acer eLock Management Acer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives to ensure that data can not be stolen while your notebook is unattended. • Removable data devices: includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: • Disk optimization: removes unneeded items and files. • Speed optimization: improves the usability and performance of the Windows XP system.
Acer eRecovery Management Acer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on the system’s HDD. Be default, user-created backups are stored on D:\ drive.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to monitor the system health status. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for power users on Acer computer.
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter Mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: wireless LAN, Bluetooth, CardBus, fireware (1394), wired LAN and optical device if supported.
• Reload factory defaults. • Select what actions to be taken when the cover is closed or the power button is pressed. • Set passwords for accessing the system after Hibernation or Stand-by. • View information about Acer ePower Management.
Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or projector using the hotkey: + . If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system. For projectors and external devices that are not autodetected, launch Acer ePresentation Management to choose an appropriate display setting.
Using the Note: System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure the second monitor is Start Controlthat Panel Display connected, then select Note: Start, Control Panel, Display and click on Settings.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Note: Note: Launch Manager "Easy-launch buttons" on page 24buttons located above the keyboard. You Launch Manager allows you to set the four easy-launch can access the Launch Manager by clicking on Start >on Allpage Programs "Easy-launch buttons" 24 > Launch Manager to start the application.
Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you computer data safe and secure. How do I check for viruses? A Full System Scan scans Norton all files on AntiVirus your computer. To perform a system scan: Start 1. Start Norton Antivirus: Double click on the Norton AntiVirus Icon onPrograms the desktop or click on the Start menu in the Windows task bar, highlight Programs, and select Norton Antivirus.
Hardware Specification and Configuration Processor Item Specification Type AMD TurionTM 64 X2 dual-core TL-50/ TL-52/TL-56/TL-60/TL-62 processor or higher AMD SempronTM 3200+/3400+/3500+ or higher Package 939 pin lidded micro PGA 754 pin lidded micro PGA Feature • Compatible with Existing 32-bit code base • Integrated memory controller: 128-bit DDR SDRAM at 100/133/166/200MHz • Dual-core architecture: discrete L1 and L2 cache structures for each core • Compatible with Existing 32-bit code base • I
Hard Disk Drive Seagate 2 2 2 ST96812A: 2 ST960812A: 1 1 Spindle Speed (RPM): 4200 (ST9120824A, ST9100825A, ST980829A, ST960812A, ST9402112A) 5400 (ST9120821A, ST9100824A, ST98823A, ST96812A) I/O data transfer rate (Mbytes/sec. max.): 100 ATA data transfer mode supported: PIO modes 0-4; Multiword DMA modes 0-2; Ultra DMA modes 0-5 Voltage tolerance: +5.
BIOS Item Feature Description • • • • • • • • • • • • • • • Acer UI support Multi-boot support 1MB flash RIOM for system BIOS Suspend to RAM (S3) / Disk (S4) Various hot keys for system control Support boot option: HDD/Removable device (media bay device)/all USB ports Support protocols: SMBIOS 2.3, PCI2.2, WFM2.0 ACPI 2.0/3.
ENE CB714 Card Bus Host Adapter Item Feature Description • • • • 3.3V operation with I/O 5V tolerance LFBGA 169-ball package Pinout compatible with ENE CB1410 PCI interface 1. 2. 3. 4. Compliant with PCI Local Bus Specification Revision 2.3 Compliant with PCI Bus PW Management Interface Specification Revision 1.1 Compliant with PCI Mobile Design Guide Version 1.1 Compliant with Advanced Configuration and Power Interface Specification Revision 1.0 • CardBus Interface 1. Compliant with PC Card Standard 8.
Audio Item Description Audio controller Realtek ALC833 Azadia Codec Feature • HD Audio • SNR > 85 • Codec specification requires: 1. 2. 3. 4. 5. 6. 7. 8. HD Audio interface 10 DAC (7.1ch + 2CH); 2 ADC DAC SNR >/= 95dB, ADC SNR >/= 85dB 2 pins with DTS logo codec S/PDIF out support All DACs support 44.1K/48/K/96K/192K sample rate All ADCs support 44.
Keyboard Item Description Features • • • • • • • • Touch pad with 4-way integrated scroll button Windows keys and application keys support Standard pitch, 2.
LCD 15.4” WXGA Item Specification Pixel pitch (mm) 0.1971 (H) x 0.1971 (V) 0.2588 (H) x 0.2588 (V) 0.25875 (H) x 0.25875 (V) 0.2588 (H) x 0.2588 (V) Typical white luminance (cd/ m2) also called brightness 200 (typical) 185 (typical) 200 (typical) 200 (typical) Contrast ratio 400 (typical) 400 (typical) 400 (typical) 400 (typical) Respond time (msec.) Rise: 6 Decay: 10 Rise: 6 Decay: 10 Rise:6 Decay: 10 Rise: 5 Decay: 11 Normal input voltage of power supply +3.3V (typical) +3.
LCD 15” XGA Item Specification Normal input voltage of power supply +3.3V (typical) +3.9V (typical) +3.3V (typical) +3.3V (typical) Power consumption (watt) 3.96 (typical) 4.76 (typical) 3.96 (typical) 3.9 (typical) Weight 570g 530g 550g 585g Physical size (mm) 317.3 (W) x 242.0 (H) x 5.9 (D) 317.3 (W) x 241.5 (H) x 5.9 (D) 317.3 (W) x 242 (H) x 5.7 (D) 317.3 (W) x 242 (H) x 5.
Item Specification Access Time (Typical) DVD: Random Access: 125 ms DVD: Full Stroke: 165ms CD: Random Access:105ms CD: Full Stroke:160ms DVD: Random Access: 100 ms DVD: Full Stroke: 190ms CD: Random Access:95ms CD: Full Stroke:180ms DVD: 120 ms (average) CD: 110 ms (average) Buffer Memory 2MB 2MB 2MB Interface Compliant to ATA/ATAPI- ATA/ATAPI-6, MMC-3 5 and SFF8090 Ver5, Revision 1.2. Applicable disc format • DVD (read): DVD 5, 9, 10, 18, DVD-ROM, DVD-Video, DVD-R 3.95G, DVD-R 4.
Item Specification Access time / Seek time • DVD: random access 130ms • DVD: full stroke 250ms • CD: random access 110ms • CD: full stroke 220ms • Access time: DVD 160 msec; CD 150 msec. • Random seek time: DVD 150 msec; CD 140 msec. • Full stroke seek time: DVD 300 msec; CD 290 msec.
Item Specification Vendor and model name HLDS GMA-4082N Performance Specification Transfer rate read (KB/sec.) Sustained: • DVD: 11.08Mbytes/sec. • CD: 3600kbytes/sec.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer. Generally speaking, the computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Otherwise, you can also refer to Chapter 4 Troubleshooting when problem arises.
Information PhoenixBIOS Setup Utility . Info. Main CPU Type: : CPU Speed : Advanced Security Boot Exit AMD Turion (tm) 64 X2 Mobile Technology 1600 MHz HDD Model Name: ST9120821AS-(PM) HDD Serial Number: 5PL08H08 ATAPI Model Name: MATSHITADVD-RAMUJ-8-(SM) ATAPI Serial Number: System BIOS Version: V0.17A VGA BIOS Version: ATi 009.012.001.005 EC BIOS Version: V0.
Main PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help System Time: [14:13:43] System Date: [05/12/2006] System Memory: 633 KB Extended Memory: 1046528 KB Video Memory 128 MB Quiet Boot: [Enabled] Power on Display: [Auto] Network Boot [Enabled] F12 Boot Menu: [Disabled] D2D Recovery: [Enabled] F1 Help ↑↓ Esc Exit ←→ , , or selects field.
• F12 Boot Menu: • Enabled: When it is enabled, the users can modify device boot priority by pressing during POST. • Disabled: When it is not enabled, device boot priority will not be adjustable during POST. The boot device change is only for one-time change. In other words, when the system is rebooted, the boot device sequence will be the same as the one defined in the BIOS setup (Boot option). • D2D Recovery: It allows the users to enable or disable the disk-to-disk recovery.
Advanced PhoenixBIOS Setup Utility Info. Main Advanced Security Enable ACPI (debug only): [Yes] [Enabled] Infrared Port (FIR) Advanced Chipset Control Boot Exit Item Specific Help En/Disable ACPI BIOS (Advanced Configuration and Power Interface) Debug only, remove this option for production.
Security Info. Main PhoenixBIOS Setup Utility Security Advanced Supervisor Password Is: Clear User Password Is: Clear HDD Password Is: Clear Boot Exit Item Specific Help Supervisor Password controls accesses of the setup utility. It can be used Set Supervisor Password Set User Passord Set HDD Password [Enter] [Enter] Password on Boot: [Disabled] [Enter] to boot up when Password on boot is enabled.
Symbol Character Symbol Name ] right bracket . period , comma ; semi-colon / slash \ back slash • The users can not change or remove password during resuming from S4. • The max. number of times to retry the password is limited to three. • Supervisor Password: Supervisor Password controls the access of the whole BIOS Setup Utility. If the Supervisor Password is set, the system will pop up the password dialog box to ask for the password when the users press for entering BIOS Setup Utility.
Boot PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help Boot priority order: 1: SATA: ST9120821AS-(S1) 2: IDE 1: 3: IDE 0: MATSHITADVD-RAM UJ-845S-(PM) 4: PCI BEV: Realtek Boot Agent 5: USB HDD: 6: USB CDROM: 7: USB FDD: 8: USB KEY: Keys used to view or configure devices: Up and Down arrows select a device, then press to move it up the list, or to move it down the list. Press to exit the menu.
Exit PhoenixBIOS Setup Utility Info. Main Advanced Security Exit Boot Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults Esc Exit ←→ Select Menu Enter Select 4 Sub-Menu F10 Save and Exit • Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system.
DOS Flash SOP 50 1. Press to enter Setup Menu, select Boot page to change boot device priority order. Use USB as an example. 2. Execute the BIOS.BAT or FLASH.BAT batch file to update BIOS.
3. In flash BIOS, the caution message Please do not remove AC power source will show. If AC power source is plugged, the caution message AC adapter does not exist.
4. 52 Flash status will show as following picture. When you finish BIOS update, the system will shut down or reboot automatically.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting. Here, we take an Aspire 5110 as sample for disassembly. To disassemble the computer, you need the tools below: • Wrist ground strap and conductive mat for preventing electrostatic discharge • Small Philips screw driver • Flat head screw driver • Hexagonal driver • Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, you have to make sure that: 1. The system and all peripherals are powered off. 2. The AC adaptor and all power and signal cables from the system are unplugged. 3. The battery pack is removed. NOTE: There are several types of screws used to secure the main unit. The screws vary in length. Please refer to the screws table after the flowchart. Group the same type of screws together during service disassembling.
Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Screws List No. Description Part No. a SCREW M2.5*3(NL) 86.ADWV5.001 b SCREW M2.5*6(NL) 86.ADWV5.002 c SCREW M2.5*10(NL) 86.ADWV5.003 d SCREW M2.5*15(NL) 86.ADWV5.004 e SCREW M2*2.2 86.ADWV5.005 f SCREW M2*3-B (NL) 86.ADWV5.006 g SCREW M2*3-S (NL) 86.ADWV5.007 h SCREW M2*4 86.ADWV5.008 i SCREW M3*4 (NL) 86.
Screws List 56 No. Description j SCREW D-SUB 4#X40*1/5-NI (NL) Part No. 86.ADWV5.
Disassembly Procedure Removing the Battery Pack 1. Slide the battery lock to the end as the arrow indicates. 2. The battery pack will pop up then remove it. Removing the HDD Module 1. Release the two screws fastening the HDD module cover. 2. Detach the HDD module cover. 3. Pull the HDD module then lift the HDD module as the arrow indicates then detach the HDD module.
Removing the RAM Module/Mini PCI Card/Thermal Module/CPU 58 1. Release the four screws holding the thermal module cover. 2. Remove the thermal module cover. 3. Pull the RAM module locks at the same time as the arrows indicate. 4. The RAM module will pop up then detach it. Repeat the anterior step to remove another RAM module. 5. Pull the Mini PCI card locks at the same time as the arrows indicate. 6. The Mini PCI card will pop up then detach it. 7.
8. Release the two screws securing the system fan. 9. Disconnect the system fan cable carefully the remove the system fan. 10. Release the four screws securing the CPU heatsink. 11. Remove the CPU heatsink as the arrow indicates. 12. Counter clockwise release the screw securing the CPU using a flat head screw driver. 13. Carefully detach the CPU.
Removing the ODD Module If you just want to replace the ODD module, you do not have to remove the anterior components. Please skip the anterior steps of disassembly. After you remove the battery pack and the thermal module cover, follow the steps below. 60 1. Release the screw securing the ODD module. 2. Push the ODD module using a screwdriver as shown. 3. Remove the ODD module from the main unit.
Removing the LCD Module from the Main Unit If you just want to replace or check the LCD module, you can skip all the main unit disassembly procedures. After removing the battery pack, please follow the steps below. 1. Open the notebook as shown. 2. Remove the middle cover from the edge of the middle cover. 3. Carefully detach the middle cover. 4. Carefully disconnect the LCD cable. 5. Slightly pull out the wireless antenna cables.
6. Release the two screws holding the LCD module on the bottom side of the main unit. 7. Release the four screws securing the LCD hinges on the main unit. 8. Then detach the LCD module from the main unit. Removing the Keyboard If you just want to replace the keyboard, skip the LCD module disassembly. After you remove the middle cover, follow the steps below. 62 1. Release the two screws securing the keyboard plate. 2.
Disassembling the Main Unit Separating the Upper Case and the Lower Case 1. Carefully release the media board FFC lock because it is fragile. Then disconnect the media board FFC. 2. Release the 12 screws securing the upper case and the lower case on the bottom side. 3. Release the four hexagonal screws securing the external VGA port and the DVI-D port. 4. Release the two screws securing the upper case and the lower case on the upper side. 5. Then detach the upper case from the main unit.
Removing the Power Board and the Modem Board 64 1. Detach the power board slightly. 1. Release the two screws securing the modem board. 2. Detach the modem board then disconnect the modem board cable.
Removing the Main Board 1. Disconnect the speakers cable and the microphone cable. 2. Release the screw securing the main board. 3. Slightly pull the edge of the lower case from the left side and at the same time push the main board on the bottom side to pop up the main board. 4. Repeat Step 3 from the rear side. 5. Then detach the main board. If your system is equipped with Bluetooth module, please place the main board on the lower case as shown.
Removing the Bluetooth Module 66 1. Place the main board as shown. 2. Tear off the tinsel. 3. Disconnect the Bluetooth module cable and remove the main board. 4. Remove the Bluetooth module.
Removing the Speakers 1. Release the two screws securing the speakers. 2. Then detach the speakers. Removing the Touch Pad Board 1. Slightly unlock the touch pad FFC lock by nail and disconnect the touch pad FFC. 2. Release the screw holding the touch pad board bracket then remove the touch pad board bracket. 3. Detach the touch pad board.
Removing the VGA Heatsink 1. Release the two screws securing the VGA heatsink. 2. Then detach the VGA heatsink. Disassembling the LCD Module 68 1. Remove the four screw cushions on the LCD bezel then release the four screws holding the LCD bezel. 2. Carefully detach the LCD bezel from the LCD module. 3. Tear off the tapes holding the LVDS cable and the LCD cable then release the two screws securing the inverter board.
4. Carefully disconnect the LVDS cable. 5. Carefully disconnect the LCD cable then remove the inverter board. 6. Release the two screws securing the LCD panel. 7. Then detach the LCD panel. 8. Release the eight screws holding the left and right LCD brackets and remove the LCD brackets.
9. Tear off the tape holding the LCD cable. 10. Carefully pull and disconnect the LCD cable.
Chapter 4 Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as many as possible. 2. Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation.
System Check Procedures External Diskette Drive Check Do the following procedures to isolate the possible effects from a controller, driver, or diskette. A writable, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached. Multiple labels may cause damage to the drive or make the drive fail. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. See if FDD test is passed as the programs run the FDD test. 3.
• Numeric keypad • External keyboard If any of these devices do not function, reconnect the cable and repeat the anterior procedures. Memory Check Follow the procedures below to correct the memory errors. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is correctly inserted into the connector.
Check the Battery Pack Follow the procedures below to check the battery pack. From software, this helps to identify the problem is on recharging or discharging. 1. Check the Power Management in Control Panel. 2. Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the step 1 and step 2 for both battery and adaptor. From hardware, this helps to identify whether you should replace the battery pack or not. 1.
3. Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions.
Error Message List Error Message FRU/Action in Sequence Monitor type does not match CMOS - Run Setup Run Load Default Settings in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery is dead Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system.
Error Message List Error Message 78 FRU/Action in Sequence Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run Load Default Settings in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board No beep, power-on indicator turns off and LCD is blank.
POST Code Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset. E1h Initialize the bridge. E2h Initialize the CPU. E3h Initialize the system timer. E4h Initialize system I/O. E5h Check force recovery boot. E6h Checksum BIOS ROM. E7h Go to BIOS. E8h Set Huge Segment. E9h Initialize Multi Processor. EAh Initialize OEM special code. EBh Initialize PIC and DMA. ECh Initialize Memory type. EDh Initialize Memory size. EEh Shadow Boot Block. EFh System memory test.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work. LCD is too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key do not work).
Power-Related Symptoms Symptom/Error Action in Sequence The system doesn’t power-off. Power source (battery pack and power adapter). See Power System Check. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged. See Check the Battery Pack. Battery pack System board PCMCIA-Related Symptoms Symptom/Error Action in Sequence System cannot detect the PC Card (PCMCIA). PCMCIA slot assembly System board PCMCIA slot pin is damaged.
Power Management-Related Symptoms Symptom/Error Action in Sequence The system does not enter standby mode after closing the LCD. LCD cover switch System board The system does not resume from hibernation mode. Hard disk connection board Hard disk drive System board The system does not resume from standby mode after opening the LCD. LCD cover switch System board Battery fuel gauge in Windows does not go higher than 90%. Remove battery pack and let it cool for two hours.
Keyboard/Touchpad-Related Symptoms Symptom/Error Touchpad does not work. Action in Sequence Reconnect touchpad cable. Touchpad board System board Modem-Related Symptoms Symptom/Error Internal modem does not work correctly. Action in Sequence Modem phone port modem combo board System board NOTE: If you can not correct the problems according to the anterior tables, see Undetermined Problems.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 84 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a short circuit happens, or whether the system is inoperative. NOTE: Verify if all devices attached are supported by the computer. NOTE: Verify if the power supply used at the time of failure is operating correctly. You can refer to “Power System Check”. Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU. 1. Power off the computer. 2.
Chapter 5 Jumper and Connector Location Main Board Top Side Chapter 5 86
87 # Item # Item 1 JP1 LCD PANEL CONNECTOR Description 2 JP2 LED BOARD CONNECTOR Description 3 JP3 MDC CONNECTOR 4 JP5 MEDIA BOARD CONNECTOR 5 JP6 TOUCH PAD BOARD CONNECTOR 6 JP7 INTERNAL KEYBOARD CONNECTOR 7 JP9 PCMCIA SOCKET 8 JP12 INTERNAL SPEAKER CONNECTOR 9 JP13 INTERNAL MIC CONNECTOR 10 U12 LAN CHIP 11 U14 1349 CHIP 12 U17 BIOS FLASH ROM 13 U18 SOUTH BRIDGE CHIP 14 U25 SUPER I/O 15 U27 EC/KBC CHIP 16 U30 CARD BUS CONTROLLER 17 U33 AUDIO CODEC C
Bottom Side # Item Description # Item Description 1 JP14 USB CONNECTOR 2 JP15 CRT CONNECTOR 3 JP16 TV-OUT CONNECTOR 4 JP17 MINI CARD CONNECTOR 5 JP18 DDRII SODIMM SLOT 6 JP19 DDRII SODIMM SLOT 7 JP20 FAN CONNECTOR 8 JP21 USB CONNECTOR 9 JP22 RJ45 CONNECTOR 10 JP23 CPU SOCKET 11 JP24 ODD CONNECTOR 12 JP25 5-in-1 CONNECTOR 13 JP27 HDD (PATA) CONNECTOR 14 JP28 MINI PCI SLOT 15 JP30 NEW CARD SOCKET 16 JP31 BLUETOOTH CONNECTOR 17 JP32 SPDIF OUT JACK 18 J
# 89 Item Description # Item Description 19 JP34 MIC JACK 20 PJP1 DC JACK 21 PJP2 BATTERY PACK CONNECTOR 22 U39 NORTH BRIDGE Chapter 5
Switch Board Top Side Item Description SW1 POWER BUTTON SW2 E-MAIL BUTTON SW3 INTERNAL BUTTON SW4 USER BUTTON SW5 EMPOWER BUTTON D1 POWER LED D2 MEDIA LED D3 CAPS LED D4 NUMLK LED D5 EMAIL LED Chapter 5 90
Bottom Side Item 91 Description JP2 USB CONNECTOR JP3 USB CONNECTOR JP7 LED BOARD CONNECTOR Chapter 5
Clear CMOS You can short JOPEN1 jump on the main board to erase CMOS data. Please refer to the images below for the location of JOPEN1 jump.
Chapter 6 FRU (Field Replacement Unit) List This chapter offers the FRU (Field Replacement Unit) list in global configuration of Aspire 5110/ 5100/3100 series. Refer to this chapter whenever you order the parts to repair or for RMA (Return Merchandise Authorization). Please note that when ordering FRU parts, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed service guide.
Parts Category Partname Acer Part Number ADAPTER N/A ADAPTER 65W 3PIN LITEON PA-1650-02LR AP.06503.012 ADAPTER 65W 3PIN DELTA SADP-65KB DBFF AP.06501.009 ADAPTER 90W 3PIN LITEON PA-1900-04LR AP.09003.006 ADAPTER 90W 3PIN DELTA ADP-90SB BBAC AP.09001.009 ADAPTER 90W 3PIN LI SHIN SLS0202C19A20LF AP.09006.004 BATTERY LI-ION 4 CELLS 2000MAH SONY BT.00404.008 BATTERY BATTERY LI-ION 4 CELLS 2000MAH SANYO BT.00403.008 BATTERY LI-ION 4 CELLS 2000MAH PANASONIC BT.00405.
Category N/A N/A Partname Acer Part Number SWITCH BOARD-W/TV AS 55.ADWV5.003 SWITCH BOARD-W/O TV TM/AS 55.ABHV5.001 INVERTER BOARD - 15 IN. 19.ABHV5.001 INVERTER BOARD - 15.4 IN. 19.ABHV5.002 TP FPC- T/P TO MB 50.ABHV5.001 RJ-11 CABLE 50.ABHV5.002 BLUETOOTH CABLE 50.ABHV5.003 CABLE N/A N/A TV TUNER CABLE (TV/T-MB CABLE) 50.ABHV5.004 N/A CABLE - 3.5 PHONE JACK TO PAL TV 50.A61V5.013 N/A 7 PIN MINI-DIN S-VIDEO TO 4 CABLE 50.A61V5.011 N/A PAL TO NTSC CONNECTOR 20.A61V5.
Category Acer Part Number UPPER CASE AS W/O TV & MEDIA B 60.ABHV5.001 N/A UPPER CASE AS W/O TV W/MEDIA B 60.ADWV5.001 N/A UPPER CASE AS W/TV & MEDIA B TBD LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR&1394 60.ADWV5.002 LOWER CASE W/SPEAKER MIC W/O TV & DVI & 1394 &FIR 60.ABHV5.002 THERMAL DOOR 42.ABHV5.002 T/P BRACKET 33.ABHV5.001 OPTICAL BRACKET 33.ABHV5.002 OPTICAL BEZEL GBASE - SUPER MULTI 42.ABHV5.003 OPTICAL BEZEL GBASE - DVD/CDRW 42.ABHV5.005 HDD DOOR AS 42.ABHV5.
Category Partname Acer Part Number N/A LCD COVER 15.4 IN. WITH LOGO W/ANTENNA 60.ABHV5.005 N/A LCD BEZEL - 15.4 TEXTURE 60.ABHV5.006 N/A LCD BRACKET SET ( R&L ) - 15.4 6K.ABHV5.002 COMMUNICATION MODULE N/A WIRELESS ANTENNA 15 IN. 50.ABHV5.005 N/A WIRELESS ANTENNA 15.4 IN. 50.ABHV5.006 N/A CPU AMD TURION 64 256K+256K 1.6G TMDTL50HAX4CT KC.TTL02.500 N/A CPU AMD TURION 64 512K+512K 1.6G TMDTL52HAX5CT KC.TTL02.520 N/A CPU AMD TURION 64 512K+512K 1.8G TMDTL56HAX5CT KC.TTL02.
Category Partname Acer Part Number N/A HDD PATA 60G 5400RPM HGST MORAGA+ HTS541060G9AT02 (RohS) KH.06007.011 N/A HDD PATA 80 5400RPM SEAGATE Merrcury 2 ST98823A (RohS) KH.08001.022 N/A HDD PATA 80G 5400RPM TOSHIBA Ares-B KH.08004.006 N/A HDD PATA 80G 5400RPM HGST MORAGA+ HTS541080G9AT00 (RohS) F/W: A60A KH.08007.013 N/A HDD PATA 80G 5400RPM WD ML40 WD800-22HCT0(Rohs) KH.08008.027 N/A HDD PATA 100G 5400RPM SEAGATE Mercury 2 ST9100824A (RohS) KH.10001.
Category Partname Acer Part Number N/A KEYBOARD SWEDEN W/MEDIA B AS TBD N/A KEYBOARD FRENCH W/MEDIA B AS TBD N/A KEYBOARD PORTUGUESE W/MEDIA B AS TBD N/A KEYBOARD HOLLAND W/MEDIA B AS TBD N/A KEYBOARD CROATIA W/MEDIA B AS TBD N/A KEYBOARD SLOVENIA W/MEDIA B AS TBD N/A KEYBOARD SLOVAK W/MEDIA B AS TBD N/A KEYBOARD BRAZIL PORTUGES W/MEDIA B AS TBD N/A KEYBOARD SWISS/G W/MEDIA B AS TBD N/A KEYBOARD DENMARK W/MEDIA B AS TBD N/A KEYBOARD ITALIAN W/MEDIA B AS TBD N/A KEYBOARD
Category Partname Acer Part Number N/A KEYBOARD CANADA FRANCH W/O MEDIA B AS KB.ASP07.020 N/A KEYBOARD NORWAY W/O MEDIA B AS KB.ASP07.016 N/A KEYBOARD HUNGARY W/O MEDIA B AS KB.ASP07.013 N/A KEYBOARD SPANISH W/O MEDIA B AS KB.ASP07.010 N/A KEYBOARD LATIN W/O MEDIA B AS TBD N/A KEYBOARD ICELANDIC W/O MEDIA B AS TBD N/A KEYBOARD TURKEY W/O MEDIA B AS KB.ASP07.022 N/A KEYBOARD JAPAN W/O MEDIA B-AS TBD ASSY LCD MODULE 15 IN. XGA W/ANTENNA 6M.ABHV5.003 LCD 15 IN. XGA AUO B150XG02.
Category Partname Acer Part Number N/A RUBBER FOOT - LARGE 47.ABHV5.004 N/A RUBBER FOOT - SMALL 47.ABHV5.005 N/A NAME PLATE - AS3100 40.ABJV5.001 N/A NAME PLATE - AS5100 40.ABHV5.001 N/A NAME PLATE - AS5110 40.ADWV5.001 MAINBOARD M52P64MB DISCRETE PATA 10/100 W/CARD READER W/O MEDIA MB.ABJ02.001 N/A MAINBOARD M52P128MB SATA GLAN W/CARD READER W/O TV MB.ADW02.002 N/A MAINBOARD M56P128MB SATA GLAN W/CARD READER W/O TV MB.ADW02.
Category Partname Acer Part Number CPU THERMAL MODULE-DIS 60.ABHV5.009 VGA HEATSINK-DISCRETE 34.ADWV5.001 POINTING DEVICE TOUCHPAD W/SPONGE 56.ADWV5.001 SPEAKER SET (R&L) 23.ADWV5.002 MIC 23.ADWV5.003 N/A REMOTE CONTROLLER - FORMASA MP-RC802 RT.8020A.001 N/A MCE REMOTE CONTROLLER-SMK LC.MCE05.001 N/A MCE REMOTE CONTROLLER RECEIVER-SMK LC.MCE05.002 N/A MCE IR BLASTER-SMK LC.MCE05.003 N/A SCREW M2.5*3(NL) 86.ADWV5.001 N/A SCREW M2.5*6(NL) 86.ADWV5.002 N/A SCREW M2.5*10(NL) 86.
Exploded Diagram No. Description Acer Part Number 001 MIDDLE COVER AS 42.ABHV5.001 002 LOWER CASE W/SPEAKER MIC W/OTV W/DVI &FIR&1394 60.ADWV5.002 004 HDD DOOR AS 42.ABHV5.004 251 MAINBOARD M52P64MB DISCRETE PATA 10/100 W/CARD READER W/O MEDIA MB.ABJ02.001 252 SWITCH BOARD-W/TV AS 55.ADWV5.003 253 UPPER CASE AS W/O TV & MEDIA B 60.ABHV5.001 301 THERMAL DOOR 42.ABHV5.002 304 CPU THERMAL MODULE-DIS 60.ABHV5.009 305 FAN ASSY - DISCRETE 23.ADWV5.001 308 SCREW M2*3-S (NL) 86.
