-1 User’s Manual
- © September 2013 All Rights Reserved. Iconia W4 User’s Manual This manual covers: Iconia W4-820 This revision: 2013 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.
Table of contents - 3 TABLE OF CONTENTS Safety and comfort 5 Entering passwords .................................. 42 First things first 12 Your guides ........................................... 12 Basic care and tips for using your computer................................................ 12 Power management 44 Saving power ......................................... 44 Turning your computer on and off............. 12 Taking care of your computer ...................
- Table of contents
Safety and comfort - 5 S A FE TY AND COMFORT SAFETY INSTRUCTIONS Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
- Safety and comfort - The system can be powered using a wide range of voltages; 100 to 120 or 220 to 240 V AC. The power cord included with the system meets the requirements for use in the country/ region where the system was purchased. Power cords for use in other countries/regions must meet the requirements for that country/region. For more information on power cord requirements, contact an authorized reseller or service provider.
Safety and comfort - 7 - Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. Guidelines for safe battery usage This computer uses a Lithium-ion or Lithium-polymer battery. Do not use it in a humid, wet or corrosive environment.
- Safety and comfort MEDICAL DEVICES Operation of any radio transmitting equipment, including wireless phones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions. Switch off your device in health care facilities when any regulations posted in these areas instruct you to do so.
Safety and comfort - 9 EMERGENCY CALLS - Warning! You cannot make emergency calls through this device. To make an emergency call you shall dial out through your mobile phone or other telephone call system. DISPOSAL INSTRUCTIONS Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.
- Safety and comfort - Blink frequently to keep your eyes from drying out. Display - Keep your display clean. - Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. - Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
- 11 Getting started...
- First things first FIRST THINGS FIRST We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual.
First things first - 13 You can also put the computer in sleep mode by pressing the sleep hotkey + . Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. Taking care of your computer Your computer will serve you well if you take care of it. • Do not expose the computer to direct sunlight.
- First things first cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
Your Acer tablet PC tour - 15 YOUR ACER TABLET PC TOUR After setting up your tablet as illustrated in the Setup Guide, let us show you around your new Acer computer. You can enter information into you new computer with the touchscreen. Tablet PC The following images will show views of your tablet computer. Top view 12 No. Item 1 Power button 2 Charging indicator Description Press to turn the tablet on; press again to place the tablet in Sleep mode. Press and hold to turn the tablet off.
- Your Acer tablet PC tour Left/right views 1 2 3 4 5 No. Item 1 Microphone 2 Volume key 3 4 5 Reset pinhole HDMI Micro Connector MicroSD card slot Description Internal microphone for sound recording. Press to increase or decrease volume. Insert a straightened-out paperclip into the hole to reboot the tablet. Supports high-definition digital video connections. Insert a microSD card into this slot. Bottom view 1 No.
Your Acer tablet PC tour - 17 No. Item 3 Description Connects to audio devices Headset/speaker (e.g., speakers, headphones) or a headset jack with microphone. Front view 1 2 3 4 No. Item 1 2 3 4 Light sensor Integrated webcam Camera indicator light Windows key Description Detects ambient light and automatically adjusts screen brightness. Not available on all models. 2-megapixel camera for video communication. Lights up when camera is active. Not available on all models.
- Your Acer tablet PC tour Back view 1 2 No. 1 2 Item Description Camera indicator Lights up when camera is active. light Not available on all models.
Recovery - 19 RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 53) do not help, you can 'recover' your computer - i.e. return it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.
- Recovery 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3. Plug in the USB drive then click Next.
Recovery - 21 • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5. Follow the process until it completes. 6. After creating the recovery backup, you can choose to delete the recovery information on your computer.
- Recovery may use either a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next. • If you are using a USB drive, make sure your USB drive has enough capacity before continuing.
Recovery - 23 • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs. 3. Click Start to copy files.You will be shown the backup progress on the screen. 4. Follow the process until it completes: • If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it with a permanent marker.
- Recovery may be solved by returning your system to a previous state when everything was working correctly. For instructions, see Returning to an earlier system snapshot on page 26. 3. Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see Returning your system to its factory condition on page 27. 4. Reset your system to its factory condition.
Recovery - 25 If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Reinstall Drivers or Applications. 3. You should see the Contents section of the Acer Resource Center. Images for reference only. 4. Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation.
- Recovery • If Acer Resource Center does not start automatically, press the Windows key + , then double-click on the optical drive icon. • If you are using a USB drive, press the Windows key + , then double-click on the drive that contains the backup. Double-click on ResourceCenter. 2. You should see the Contents section of the Acer Resource Center. Images for reference only. 3.
Recovery - 27 Returning to a restore point 1. From Start, type ’Control Panel’ and then click Control Panel in the list of apps. 2. Click System and Security > Action Center, then click Recovery at the bottom of the window. 3. Click Open System Restore, then Next. 4. Click the latest restore point (at a time when your system worked correctly), click Next, then Finish. 5. A confirmation window appears; click Yes. Your system is restored using the restore point you specified.
- Recovery Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See Restore Factory Settings with Acer Recovery Management on page 28. Customized Restore will attempt to retain your files (user data) but will reinstall all software and drivers.
Recovery - 29 b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4. Click Reset. 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6. After the recovery has finished, you can start using your computer by repeating the first-start process.
- Recovery Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. Images for reference only. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes. Recovering from a recovery backup To recover from a recovery backup on a USB drive: 1. Find your recovery backup. 2.
Recovery - 31 b. Use the left or right arrow keys to select the Main menu. c. Press the down key until F12 Boot Menu is selected, press +<5> to change this setting to Enabled. d. Use the left or right arrow keys to select the Exit menu. e. Depending on the type of BIOS your computer uses, select Save Changes and Exit or Exit Saving Changes and press Enter. Select OK or Yes to confirm. f. Your computer will restart. 5. During startup, press + <=> to open the boot menu.
- Recovery Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive. 1. The Reset your PC window opens. Images for reference only. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Choose to keep any changes to the hard drive: a. If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes, select No. b.
Recovery - 33 Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Click Refresh. 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes.
- Connecting to the Internet CONNECTING T O TH E INTERNET This chapter includes basic information on types of connections, and getting connected to the Internet. For detailed information, please refer to Network connections on page 68. Connecting wirelessly Connecting to a wireless LAN A wireless LAN (or WLAN) is a wireless local area network, which can link two or more computers without using wires. Once connected to WLAN, you can access the Internet.
Connecting to the Internet - 35 Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider for details on connecting to the Internet via 3G.
- Using a Bluetooth connection USING A BLUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetoothenabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both devices. 2. Your devices are "paired" (or connected).
Using a Bluetooth connection - 37 4. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Adding a Bluetooth device Every new device must first be "paired" with your computer’s Bluetooth adapter. This means it must first be authenticated for security purposes. You only need to pair once. After that, simply turning on the Bluetooth adapter of both devices will connect them.
- Using a Bluetooth connection Click on the device you want to add. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234").
Using a Bluetooth connection - 39 click on View devices and printers. Right click on your device and select Advanced Operations > Connect to operation window. The operation window enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings.
- Keeping your computer and data safe...
BIOS utility - 41 BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press + <2> during the POST while the computer logo is being displayed.
- Securing your computer SECURING Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: • Supervisor Password prevents unauthorized entry into the BIOS utility. Once set, you must enter this password to gain access to the BIOS utility.
Securing your computer - 43 • Type the User Password and press to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press . Important You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts. Press and hold the power button for four seconds to shut down the computer. Then turn on the computer again, and try again.
- Power management POWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
Power management - 45 5. To access Shutdown Settings, select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
- Battery pack BATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during a power failure.
Battery pack - 47 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery conditioning process ensures your battery accepts the maximum possible charge.
- Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down.
- 49 Ports and connectors...
- Micro USB M I C R O U SB The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is compatible with USB 2.0 devices. Note A Micro USB-to-USB adapter is needed to connect to USB devices that use a full-sized connector. The adapter is only included with some models. If your computer is not supplied with one, you will need to purchase one separately.
HDMI Micro - 51 HDMI MICRO HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality.
- Got a question? In this section you will find: • • • • • Frequently asked questions Tips for using Windows 8.
Frequently asked questions - 53 F R E Q U E N TL Y ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator: • If it is not lit, no power is being supplied to the computer. Check the following: • If you are using on the battery, it may be low and unable to power the computer.
- Frequently asked questions • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. You can also use the volume control buttons to adjust the volume. • If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off.
Frequently asked questions - 55 I want to restore my computer to its original settings. Note If your system is the multilingual version, the operating system and language you choose when you first turn on the system will be the only option for future recovery operations. This recovery process helps you restore the C: drive with the original software content that is installed when you purchased your computer. Warning Your C: drive will be reformatted and all data will be erased.
- Frequently asked questions If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit www.acer.com. Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.
F r e qu e nt ly a sk Frequently asked questions - 57 Tips and hints for using Windows 8 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key; tap the Start button on the desktop taskbar; or swipe the right-hand edge of the screen inwards and tap the Start charm. Where’s the Start button? The Start button will appear in the desktop taskbar.
- Frequently asked questions Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3. From the Navigation tab, check Go to the desktop instead of Start when I sign in. How do I jump between apps? Swipe the left-hand edge of the screen inwards to cycle through apps that are currently running.
Frequently asked questions - 59 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > PC & devices > Lock screen. From here you can: • Select a background image for the lock screen • Turn the Slide show on or off • Select lock screen apps.
- Frequently asked questions 3. Choose which days the alarm should go off. 4. Select the notification. 5. Save the alarm by tapping the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. How do I move tiles? Tap and hold a tile to select it, then drag it to the place on Start that you want it to appear. Other tiles will be moved to accommodate the tile in its new location.
Frequently asked questions - 61 How do I close an app? Swipe the window downwards from the top to the bottom of the screen. You need to swipe the window past the half-way point of the screen. Can I change the screen resolution? Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results; tap Control Panel > Adjust screen resolution.
- Frequently asked questions How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard. Alternatively, open All apps and scroll to ’Windows Accessories’ to see the list of legacy programs.
Frequently asked questions - 63 Microsoft account, you'll connect your PC to the people, files, and devices you care about. Do I need one? You do not need a Microsoft ID to use Windows 8, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID.
F R E Q U E N T LY 64 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.
Frequently asked questions - 65 Error messages Keyboard error or no keyboard connected Keyboard interface error Memory size mismatch Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Press + <2> (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot.
- Internet and online security INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 70). A comprehensive Internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the Internet.
Internet and online security - 67 Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’ on each telephone socket to avoid interference).
- Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. You can set up a LAN using wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth).
Internet and online security - 69 services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter An internal wireless adapter is normally already installed in your computer.
- Internet and online security Surf the Net! To surf the Internet, you need a program called an Internet browser. Internet Explorer provides an easy and secure web browsing experience. As soon as you have your Internet access installed and you are connected, from Start, click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level! Acer website To get you started why not visit our website, www.acer.com.
Internet and online security - 71 computer in various ways, using up resources or clogging up a network. Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it.
- Internet and online security would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided. In general, online criminals are trying to make their money as quickly and easily as possible.
Internet and online security - 73 The next line of defense many times is your antivirus software, which monitors all online activities such as email messages and Web browsing and protects an individual from viruses, worms, Trojan horse and other types of malicious programs. Your antivirus and antispyware software should be configured to update itself, and it should do so every time you connect to the Internet.
- Internet and online security of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods.
Internet and online security - 75 • Pay attention to privacy policies on Web sites and in software. It is important to understand how an organization might collect and use your personal information before you share it with them. • Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim.
- Internet and online security that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer and install them automatically.
Regulations and safety notices - 77 REGULATIONS AND SAFETY NOTICES FCC STATEMENT This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Regulations and safety notices To prevent radio interference to the licensed service, this device is intended to be operated indoors. This product complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Depending on configurations, this product may or may not contain wireless radio devices (such as wireless LAN and/or Bluetooth modules). Below information is for products with such devices.
Regulations and safety notices - 79 List of national codes This equipment may be operated in the following countries: Country ISO 3166 Country 2 letter code ISO 3166 2 letter code Austria AT Malta MT Belgium BE Netherlands NL Cyprus CY Poland PL Czech Republic CZ Portugal PT Denmark DK Slovakia SK Estonia EE Slovenia SL Finland FI Spain ES France FR Sweden SE Germany DE United Kingdom GB Greece GR Iceland IS Hungary HU Liechtenstein LI Ireland IE Norway NO
- Regulations and safety notices The maximum allowed antenna gain for use with this device is 6 dBi in order to comply with the E.I.R.P limit for the 5.25- to 5.35 and 5.725 to 5.85 GHz frequency range in point-to-point operation.
