Owner manual
19
English
Appendices
Troubleshooting
If you experience a problem with your Acer projector, refer to the following
troubleshooting guide. If the problem persists, please contact your local reseller
or service center.
# Problem Solution
1 No image appears
onscreen
• Make sure all the cables are correctly connected as
described in the "Getting Started" section.
• Ensure none of the connector pins are bent or
broken.
• Make sure the projector is switched on.
2 Image is out of
focus
• Adjusts the focus ring on the projector lens.
• Make sure the projection screen is within the
required distance of 1.92 to 12.8 feet (0.6 to 4
meters). Refer to the "How to Optimize Image Size
and Distance" section for more information.
3 Image is too small
or too large
• Move the projector closer to or further from the
screen.
• Press "MENU" on the control panel or remote
control. Go to "Aspect Ratio" and try different
settings.
4 Image has slanted
sides
• If possible, reposition the projector so that it is
centered on the screen and below the bottom of the
screen.
5 Image is reversed
• Select "Projection" on the OSD and adjust the
projection direction.
6 The projector
stops responding
to all controls
• If possible, turn off the projector, then unplug the
power cord and wait at least 30 seconds before
reconnecting power.