Aspire M3300 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire M3300 Service Guide.
Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Remind you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Chapter 1 System Specifications 1 Features……………………………………………………………………………………………... 1 M a i n b o a r d P l a c e m e n t …………………..…………………………….……………………6 B l o c k D i a g r a m …………………..…………………………….……………………7 Aspire M3300 Front Panel………………………………………..…….………..8 Aspire M3300 Rear Panel…………………..…………………………….……………………9 Hardware Specifications and Configurations………………….…….……..10 Power Management Function (ACPI support function)…………………………..…...
System Specifications Features Operating System Microsoft Windows Vista Home Premium SP1 32/64bit Microsoft Windows Vista Home Basic SP1 32bit FreeDOS Linpus Linux Console mode Linpus Linux X-Windows mode Processor Socket Type: AMD Socket AM3 Processor Type: AM3 CPUs Chipset AMD RS780 + AMD SB710 PCB Form Factor: Micro ATX Dimension/Layer: 244mm x244mm Memory Memory Type: DDR3 800/1066/1333/1600 Support single channel 64 bit mode with maximum memory size up to 8GB Support un-buffered DIMM (RS780) DIMM S
PCI Express Slot Type: x1 PCI Express x1 Slot Quantity: 1 PCI Slot Type: PCI 2.25V slots PCI Slot Quantity: 2 FDD Slot Quantity: 1 Design Criteria: Should support 1.44MB/3 mode 3.
Device Requirements: Audio-0002 2 S/PDIF-out header (1*4) 1 internal speaker header (2*4) 1 front panel audio header (2*5) Add HD de-pop CKT (the attachment is the reference, please propose your solution) S/N ratio: 90 dB at rear output jack LAN Controller: Marvell 8071 Gigabit Ethernet controller Port : 1 x RJ45 rear port for Gigabit Ethernet Design Criteria: Should be worked under 10/100/1000Mbs environment Reserved disable function on both hardware & BIOS side. Default is enabled Support DASH 1.0/1.
1 2x5pin onboard jumper BIOS BIOS Type: AMI Kernel with Acer skin Size: 4Mb or 8Mb Note: Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS) BIOS shall auto detect FDD to avoid checksum error when boot I/O Connector Controller: Super I/O ITE 8718 Rear I/O Connector 1 PS/2 Keyboard port, 1 PS/2 Mouse port 1 D-Sub port and HDMI port 4 USB ports 1 RJ45 LAN port 7.
1 2*5 pin Intel FPIO spec.
Block Diagram Block Diagram 6
Aspire M3300 Front Panel The computer’s front panel consists of the following: Label Description 1 ACER Logo 2 Optical drive 3 Card reader 4 Power Button 5 Aspire Logo 7
Aspire M3300 Rear Panel 1 7 2 8 3 9 10 4 5 11 6 Label Label Description Description 1 Power card socket 7 Fan aperture 2 PS/2 keyboard connector 8 PS/2 mouse connector 3 HDMI connector 9 System Fan 4 USB 2.
Hardware Specifications and Configurations Processor Item Specification Type Processor Type: AM3 CPUs Socket AMD Socket AM3 Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programmer AMI Kernel with Acer skin BIOS version P03-A0 BIOS ROM type SPI Flash BIOS ROM size 4Mb or 8Mb Support protocol SMBIOS(DMI)2.4/DMI2.
BIOS Hotkey List Hotkey Del Function Enter BIOS Setup Utility Description Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips Item Specification North Bridge AMD RS780 South Bridge AMD SB710 APG controller AMD RS780 Super I/O controller Super I/O ITE 8718 Audio controller HD audio codec ALC888S-VC2 HD codec 7.
Memory Combinations Slot Memory Total Memory Slot 1 1Gb/2Gb 1GB~2GB Slot 2 1Gb/2Gb 1GB ~2GB Slot 3 1Gb/2Gb 1GB ~2GB Slot 4 1Gb/2Gb 1GB ~2GB Maximum System Memory Supported 1GB ~8GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1Gb/2Gb Support memory type DDR3 Support memory interface DDR3 800/1066/1333/1600 Support memory voltage 1.
Audio Interface Item Specification Audio controller RS780 Audio controller type ALC888S Audio channel codec 7.
SATA Interface Item Specification SATA controller RS780 SATA controller resident bus PCI bus Number of SATA channel SATA X 6 Support bootable CD-ROM YES Floppy disk drive Interface Item Specification Floppy disk drive controller Super I/O ITE 8718 Floppy disk drive controller resident bus ISA bus Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.
USB Port Item Specification Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 4 ports for rear I/O 4 ports for front daughter board 2 ports for 3.5’’ card reader module Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.
Power Management Devices S1 S3 S4 S5 Power Button V V V V USB V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled Keyboard/Mouse Devices wake up from S3 should be less than Devices wake up from S5 should be less than 10 seconds 15
Power Management Function(ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). Hard Disk drive goes into Standby mode(for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. Resume recovery time 3-5sec. Global Standby Mode Global power management timer(2-120minutes,time step=10minute).
System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system cannot retain configuration values in CMOS.
Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it OFF and On. You may also restart the system by simultaneously pressing [Ctrl+ Alt+ Delete].
The items in the main menu are explained below: Parameter Description Production Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advance BIOS Features This setup page includes all the items of Award special enhanced features Advance Chipset Features This setup page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Mana
Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support). CMOS Setup Utility-Copyright(C) 1985-2008,American Megatrends, Inc. Product Information Processor Information : Processor Type AMD Phenom(tm) II X3 710 Processor Processor Speed 2.
Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: CMOS Setup Utility-Copyright(C) 1985-2008,American Megatrends, Inc. Standard CMOS Features Standard CMOS Features Item Help System Date [Wed 04/08/2009] System Time [04:44:56] Primary IDE Master [Not Detected] Primary IDE Slave Use [ENTER], [TAB] or [SHIFT-TAB] to select [Not Detected] A field .
The following table describes the parameters found in this menu. Parameter Description Options System Date To set the date following Week: From [Sun.] to [Sat.]. determined the by BIOS and is display only weekday-month-date-year Day: from [1] to [31] (or the maximum format allowed in the month. Year: from 1999 to 2099 System Time To set the time following the hour-minute-second format The items format is [hour] [minute][second]. The time is calculated base on the 24-hour timer clock.
Advanced Setup The following screen shows the Advanced Setup: CMOS Setup Utility-Copyright(C) 1985-2008,American Megatrends, Inc.
The following table describes the parameters found in this menu. Parameter Description Options Quick Boot Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system [Enabled], [Disabled] 1 st Boot Device The item allows you to see the sequence of boot device where BIOS attempts to load the disk operation system. 2 nd Boot Device 3 rd Boot Device 4 th Boot Device Optical Disk Drive Priority Specifies the boot device.
Advanced Chipset Setup CMOS Setup Utility-Copyright(C) 1985-2008,American Megatrends, Inc.
Integrated Peripherals CMOS Setup Utility – Copyright (c) 1985-2008, American Megatrends, Inc.
The following table describes the parameters found in this menu. Parameter Description Options Onboard IDE Controller This item is only available when onboard IDE controller is Enabled Disabled/Enabled Onboard SATA Controller This item is only available when onboard SATA controller is Enabled Disabled/Enabled Onboard SATA Mode This item is only available when onboard ESATA controller is AHCI Mode.
Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use.
PC Health Status CMOS Setup Utility– Copyright (c) 1985-2008,American Megatrends, Inc. PC Health Status CPU Temperature System Temperature CPU Fan Speed System Fan Speed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB : 18℃/64℉ : 25℃/77℉ : 1662 RPM : N/A : 1.328V : 1.104V : 3.360V : 4.999V : 12.096V : 4.
Frequency/Voltage Control CMOS Setup Utility-Copyright(C) 1985-2008,American Megatrends, Inc.
BIOS Security Features CMOS Setup Utility BIOS Security Features Supervisor Password User Password Change Supervisor Password : Not installed : Not Installed [Press Enter] KLIJ: Move Enter: Select F1: General Help Item Help Install or Change the Password +/-/: Value F10: Save ESC: Exit F9: Optimized Defaults The following table describes the parameters found in this menu: Parameter Change Supervisor Password Description Options This item is only available when Press Enter supervisor password is i
Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility.
Save & Exit Setup Highlight this item and press to save the changes that you have made in the Setup Utility and exit the Setup Utility.
Exit Without Saving Highlight this item and press to discard any changes that you have made in the Setup Utility and exit the Setup Utility.
Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2.
Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
aBengal II Aspire M3300 Standard Disassembly Process Bezel Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.
Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left/right side cover with 4 screws then remove left/right side cover.
Remove CPU fan pipe Process: 1. Release the CPU fan pipe. 2 3 1 4 Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ､TV､Modem Card,the following list is for your reference about the mutual location relation (Optional by SKU).
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Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2.
Remove ODD DATA cable Process: 1. Remove master ODD data/power cable from Master ODD. Remove HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD data cable from slave HDD.
Remove Cables Process: 1. 2. 3. 4. 5. Remove Power SW cable cable from M/B. Remove FI/O USB cable from M/B. Remove MCR USB cable from M/B. Remove Card reader cable from M/B. Remove audio cable from the “AUDIO” port on M/B.
Remove HDD Process: 1. Remove the screws and take out HDD bracket . 2. Remove two sides with 2 screws for each and then remove the master HDD and Slave HDD. 3. Remove Slave HDD from the second HDD location. (Optional by SKU) Master HDD location 2 Slave HDD location 4 1 3 Remove card reader Process: 1. Remove card reader from chassis.
Remove ODD Process: 1. Remove bezel of chassis. 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”. 2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from M/B”SYS-F2”.
M/B power cable Remove System FAN Process: 1. Release four screws according to the following picture.
2. Release four screws. Remove Sys FAN (Optional by SKU) 4 1 2 3 Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis.
Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F”. 2. Open the handle.and clip.Remove Cooler from the Retention module. Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove the second Memory from DIMM2 (Optional by SKU).
Remove CPU Process: 1. Remove CPU according following the pictures.
Remove I/O shielding Process: 1. Remove I/O Shielding.
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ATX_POWER: ATX 24-pin Power Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Pin Signal Name Pin Signal Name 1 +3.3 13 +3.3V 2 +3.3 14 -12V 3 COM 15 COM 4 +5V 16 PS_ON 5 COM 17 COM 6 +5V 18 COM 7 COM 19 COM 8 PWR OK 20 -5V 9 5VSB 21 +5V 10 +12V 22 +5V 11 +12V 23 +5V 12 +3.
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FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire M3300 Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide.
Exploded Diagram 58
Aspire M3300 FRU List Category Description Part Number MAINBOARD Mainboard FRS780F ATI RS780 SB710 Marvell 8071 ATX w/o IO Bracket MB.SBT09.001 w/i 1394 LF onboard DVI D-Sub CPU Cooler Fan Cooler K8_M2 AVC Z7UB008 AVC fan7015 HI.12900.001 AMD Phenom II 925 KC.PH202.925 AMD Phenom II 805 KC.PH202.805 AMD Phenom II 720 KC.PH202.720 1GB, DDRIII1066(Samsung) KN.1GB0B.022 2GB, DDRIII1333(Samsung) KN.2GB0B.008 CPU Memory HDD 160G SATA2 8MB 7200 NCQ(HGST) KH.16007.
DVD Super Multi DSM16XS SATA LabelFlash KU.0160D.045 BD COMBO HH DL 4X LF Black Bezel SATA KO.0060D.001 BD RW HH DL 4X LF Black Bezel SATA KU.0060D.001 TV-Tuner PE988-A TV Tuner Card PCIe Hybrid ATSC with S/W Encoder TU.10500.038 IOI 16-in-1 CR M1/M3 w/3.5", USB2.0, UsBSET UT330-LK CR.10400.071 Card Reader Modem HPI56L6, Modem PCI card, LSI Universal Modem (PCI) 56K V.92 - Pinball (P40) FX.10100.006 Power Supply PS-6301-08A2-ROHS, Non-PFC 300W (Modulized) PY.3000B.
Keyboard LITE-ON SK-9625 USB Standard 104KS Black US with new KB.USB0B.
Intel RAID SOP (Windows) 2.Intel(R) Matrix Storage Console 2-1:Create a“RAID Ready” System into" RAID 0" with two Hard Drives by‘Create RAID Volume from Existing HDD Drive ’. Step 1: Install Vista OS with one SATA HDD. Step 2: Shut down the system,then add one Serial ATA hard drive in the system. Step 3: Boot to OS desktop, open the Intel® Matrix Storage Console. Picture1 Picture1 Step 4: Click on the by‘Create RAID Volume from Existing HDD Drive ’ to create a RAID volume.
Picture2 Step 5: Click "Next" at create a RAID volume window.
Step 6: Key the name in "Volume Name" and select "RAID 0" in RAID Level. Picture4 Step 7: Select minimum HDD as "Source Hard Drive".
Picture6 Step 8: Select Menber Hard Drive(s).
Step 9: Specify Volume Size then press "next". Picture8 Step 10: Press "next" to finish setup and start create RAID0. Picture9 Step 11: It may takes half and hours to create RAID0.After create completely,it will ask to reboot to finish create RAID0.
2-2:Create a“RAID Ready” System into" RAID 1" with two Hard Drives by‘Create RAID Volume from Existing HDD Drive ’. Install Vista OS with one SATA HDD. Step 1: Step 2: Shut down the system,then add another Serial ATA hard drive in the system. Step 3: Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4: Click on the by‘Create RAID Volume from Existing HDD Drive ’ to create a RAID volume. Step 5: Click "Next" at create a RAID volume window.
2-3:Create a“RAID Ready” System into" RAID 5" with three Hard Drives by‘Create RAID Volume from Existing HDD Drive ’. Install Vista OS with one SATA HDD. Step 1: Shut down the system,then add other two serial ATA hard drives in the system. Step 2: Boot to OS desktop, open the Intel® Matrix Storage Console. Step 3: Click on the by‘Create RAID Volume from Existing HDD Drive ’ to create a RAID Step 4: Click "Next" at create a RAID volume window.
Step 8: At least select two HDD as Menber Hard Drive(s). Picture13 Step 9: Specify Volume Size then press "next". Step 10: Press "next" to finish setup and start create RAID5. Step 11: It may takes half and hours to create RAID5.After create completely,it will ask to reboot to finish create RAID5. 2-4:Create a“RAID Ready” System into" RAID 10" with three Hard Drives by‘Create RAID Volume from Existing HDD Drive ’. Install Vista OS with one SATA HDD.
Picture14 Step 7: Select two HDDs as "Source Hard Drive".
Step 8: At least select two HDD as Menber Hard Drive(s). Step 9: Specify Volume Size then press "next". Step 10: Press "next" to finish setup and start create RAID 10. Step 11: It may takes half and hours to create RAID 10.After create completely,it will ask to reboot to finish create RAID10. 2-5:Create a“RAID Ready” System into" RAID 0" with two Hard Drives by ‘Create RAID Volume ’. Step 1: Step 2: Step 3: Step 4: Install Vista OS with one SATA HDD.
Picture17 Step 8: Specify Volume Size then press "next". Picture18 Step 9: Press "next" to finish setup and start create RAID 0. Step 10: It may takes half and hours to create RAID 0.After create completely,it will ask to reboot to finish create RAID 0.
Intel RAID SOP 1. INTEL® MATRIX STORAGE TECHNOLOGY CHECK (DOS) 1-1: Create SATA RAID 0 Step 1: Shut down the EUT, unplug the power cable,connect two SATA HDDS to EUT , check the EUT all devices are connect/plug ok Step 2: Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step 3: At "Integrated_Peripherals" page "OnChip SATA Type" item set is as "RAID" mode,save and exit. Step 4: During BIOS post, press to enter into Intel RAID setup utility,as picture1.
Picture2 Step 7: Select "RAID0(Stripe)" at "RAID Level".
Step 8: You can select the "Strip Size" and define RAID capacity in "Capactity". Picture4 Step 9: Press "Create Volume" to create RAID0,it will pop the warning message that all data will be lost,"press "Y" to confirm it. Picture5 Step 10: It will back to create RAID interface,then press "ESC" or select 4 to exit and install OS.
1-2: Create SATA RAID 1 Step 1: Shut down the EUT, unplug the power cable,connect two SATA HDDS to EUT , check the EUT all devices are connect/plug ok Step 2: Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step 3: At "Integrated_Peripherals" page "OnChip SATA Type" item set is as "RAID" mode,save and exit. Step 4: During BIOS post, press to enter into Intel RAID setup utility.
1-3: Create SATA RAID 5 Step 1: Shut down the EUT, unplug the power cable,connect three SATA HDDS to EUT , check the EUT all devices are connect/plug ok Step 2: Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step 3: At "Integrated_Peripherals" page "OnChip SATA Type" item set is as "RAID" mode,save and exit. Step 4: During BIOS post, press to enter into Intel RAID setup utility.
1-4: Create SATA RAID 0+1 Step 1: Shut down the EUT, unplug the power cable,connect four SATA HDDS to EUT , check the EUT all devices are connect/plug ok Step 2: Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step 3: At "Integrated_Peripherals" page "OnChip SATA Type" item set is as "RAID" mode,save and exit. Step 4: During BIOS post, press to enter into Intel RAID setup utility.
2-6:Create a“RAID Ready” System into" RAID 1" with two Hard Drives by ‘Create RAID Volume ’. Step 1: Install Vista OS with one SATA HDD. Step 2: Shut down the system,then add another two serial ATA hard drives in the system. Step 3: Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4: Click on the by‘Create RAID Volume’ to create a RAID volume. Step 5: Click "Next" at create a RAID volume window. Step 6: Key the name in "Volume Name" and select "RAID 1" in RAID Level.
