Aspire 2000 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw Service CD P/N.: VD.A20V5.
Revision History Please refer to the table below for the updates made on Aspire 2000 service guide.
Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Chapter 4 Troubleshooting 61 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .63 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ! Intel® Pentium M processor at 1.4 ~ 1.
2 ! One RJ-45 network jack ! 4-1 Card Reader ! One DC-in jack for AC adapter ! One ECP/EPP-compliant parallel port ! One external monitor port ! One headphone/speaker/line-out jack (3.5mm mini jack) ! One microphone/line-in jack (3.
System Block Diagram Fan Control Mobile Banias/Dothan uFCBGA-479/uFCPGA-478 CPU CRT & TV-OUT Conn. H_A#(3..31) PSB uFCBGA-593 AGP BUS ICS 950810 H_D#(0..63) 400MHz Intel ODEM RevB MCH-M VGA Board Connector Clock Generator Thermal Sensor ADM1032AR Memory BUS(DDR) DDR-SO-DIMM X2 BANK 0, 1, 2, 3 2.5V DDR- 200/266/333 USB2.
Board Layout Top View Rear View 4 Chapter 1
ITEM JP1 CRT ITEM JP19 DESCRIPTION L-SPK CONN. JP2 PARALLEL PORT JP20 T/P CONN. JP3 TV-OUT CONN. JP21 KB CONN. JP4 RJ11/45 CONN. JP22 SO-DIMM1 CONN. JP5 1394 CONN. JP23 CD-ROM CONN. JP6/7/8 USB CONN. JP25 HDD CONN. JP9 MODEM CONN. JP28 MINI-PCI CONN. JP11 PCMCIA CONN JP30 SO-DIMM CONN. AGP CONN JP32 CARDREADER CONN. JP12/13 Chapter 1 DESCRIPTION JP15 FAN CONN. JP34 SUBWOOFER CONN. JP16 MDC CONN. JP35 BLUETOOTH CONN. JP17 SYSTEM CONN.
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Open View # 6 Item Description 1 Display Wide screen display provides visual output. 2 Launch keys 4 buttons that can be programmed to start frequently used applications. 3 Stereo Speakers Produce stereo sound 4 Touchpad Touch sensitive pad that functions like a computer mouse.
Front Panel Chapter 1 # Item Description 1 Headphone-in Jack Connects headphones for audio output 2 Microphone-in Jack Connects an external microphone for audio input 3 4 in 1 Card Reader Supports MS/MMC/SD/SM kinds of memory sticks 4 Latch Locks and releases the lid 5 Bluetooth Button Stares (optional) Bluetooth functionality 6 Wireless Button Turns an optional internal wireless device on or off 7
Top Panel # 8 Item Description 1 Status Indicator LEDs that turn on and off to show the status of the computers. It’s function and components.
Left Panel Chapter 1 # Item Description 1 PC Card Slot 2 PC card eject button Press the eject button to remove a PC card from the PC card slot. 3 Eject Button Ejecting a Disc 4 Slot Loading Support an optical disc. The slot supports a standard Type II PC card (PCMCIA or CardBus).
Right Panel 10 # Item 1 Infrared Port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer) Description 2 DC-in Jack Connect the AC adapter 3 Kensington lock slot For attaching a security connector. 4 Ventilation Hole Enables the computer to stay cool, even after prolonged use.
Rear Panel # Description 1 S-Video 2 External display port Connects an external (VGA) display monitor. 3,4,8 Chapter 1 Item Connects to a television or display device with S-video input. USB Ports Three USB2.0 ports for connecting USB devices. 5 Network Jack Connects the computer to an Ethernet 10/100-based network. 6 Modem Jack Connects the built-in fax/data modem to a phone line. 7 Parallel Port Connects a parallel device, such as a printer.
Bottom View 12 # Item Description 1 Mini-PCI Slot Slot for adding mini-PCI cards 2 Hard disk bay Removable cover provides access to the computer’s hard drive. 3 Memory Compartment Removable cover provides access to the memory slots for upgrading the computer’s memory. 4 Battery Pack The computer’s removable battery.
Indicators Your computer provides an array of three indicators located above the keyboard, in addition to four indicators positioned at the front of the palm rest area. These indicators show the status of the computer and its componetns. The three indicators located above the keyboard provide the following status information: Icon Description Caps Lock activity Num Lock activiy Scroll Lock activity NOTE: The keypad lock must be turned on to use the embedded numeric keypad.
The four indicators located at the front of the unit provide the following status information: Icon Item Description ! Steady green --Power on ! Flashing oragne --Standby mode ! Orange --Hibernation mode Hard Disc mode ! Lights to Indicate when the hard disc drive is reading or writing data. Battery mode ! Blue -- fully charged ! Flashing orange -- being charged ! Orange -- low on power Bluetooth mode ! Lights to indicate that Bluetooth (optional) is enabled.
Keyboard The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows keys, and twelve function keys (hot keys). Special keys Lock keys The computer features three lock keys, each with its own status indicator light. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard.
Embedded Keypad The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on the applicable keys. To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F11 keys simultaneously. With the embedded keypad turned on, the following actions are possible: Desired Access Num Lock On Number keys on embedded keypad Type numbers using embedded keypad in the normal way.
Windows Keys The keyboard features two keys that perform Windows-specific functions. Key Windows logo key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hotkeys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both keys. Your computer provides the following hot keys: Hot Key Function Description Fn+F1 Hot key help Displays help on hot keys Fn+F2 Setup Access the computer’s configuration utility.
Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key.
Touchpad The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages. The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Function Drag Left Button Righ Button 4-Way Scroll Way Click and hold. Then slide your finger across the touchpad to drag the cursor over the selection. Tap Tap twice quickly. On the second tap, slide your finger across the touchpad to drag the cursor over the selection. Access context menu Click once Scroll Click and hold the up/down/left/right button NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean.
Launch Keys Located at the top of the keyboard are four buttons, in addition to the power button. These buttons are called launch keys. They are designed as key 1, key 2, key 3 and key 4, from right to left. By default, key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Key 3 and key 4 start the Launch Manager application. The first four launch keys can be set by the user. To set the launch keys, run the Acer Launch Manager.
Hardware Specifications and Configurations Processor Item CPU type Specification Intel Mobile Pentium M processor at 1.4~1.7 GHz or higher CPU package uFCPGA package CPU core voltage Support automatic selection of power supply voltage CPU I/O voltage 1.05V BIOS Item Specification BIOS vendor Insyde BIOS Version Insyde MobilePRO BIOS 4.0 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32 lead of TSSOP Bupported protocols ACPI 1.0b,PC Card 95, SM BIOS 2.
Memory Combinations Slot 1 Slot 2 Total Memory 256/512MB 0 MB 256MB/512MB 256/512MB 256MB 512MB/768MB 256/512MB 512MB 768MB/1024MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . LAN Interface Item Specification Supports LAN protocol 10/100 Mbps LAN connector type RJ45 LAN connector location Rear side .
Hard Disk Drive Interface Item Specification Max. media transfer rate (diskbuffer, Mbytes/s) 164.6~ 257.1 154.3~ 298.0 154.3~ 298.0 154.3~ 298.0 350 350 350 350 Data transfer rate (host~buffe r, Mbytes/s) 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec. Ultra DMA mode-5 100 MB/ Sec.
Audio Interface Item Specification Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC99, AC97 2.2 & WHQL Mixed sound source CD Sampling rate 48 KHz Internal microphone No Internal speaker / Quantity Yes / 2 Video Interface Item Specification Video vendor ATI Video name M9+X Chip voltage Core/1.
USB Port Item Specification USB compliancy level 2.0 OHCI USB 2.
Battery Item Specification Cell voltage 3.7V/cell Number of battery cell 8 Package configuration Pin 1: BATT+: Battery positive power pin Pin 2: N/A Pin 3: B/I: Enable Li-ion battery output, connect to 1k Ω resistor to GND in system. Pin 4: TS: Detector Battery Pin 5: EC_SMD1: N/A Pin 6: EC_SMC1: SMbus CLOCK Pin 7: GND> EC_SMD1=SMbus DATA Package voltag Pin8: GND> Battery Ground Power Pin LCD Inverter Specification No. Supplier Model Type 1 CMO NI54I1-L02 15.4” WXGA 2 LG LP154W01-A3 15.
Electrical Characteristics No . Paramete r 1 Input voltage NV_PW R 9 14.8 21 V 2 Input current Iin -- 0.33 -- A 3 Lamp current IL 3.0 -- 6.8 mA DAC=0V *Note 2 4 Lamp current IL 2.7 -- 6.3 mA DAC=1V 4 Frequenc y F 45 55 65 KHz * Note 3 5 Output power Pout -- -- 4.5 W 6 Efficiency η 80% -- -- -- 7 Starting voltage Vs 1600 -- --- V 8 Starting time Tvs 1 -- 1.5 Sec 9 Dispoff# 2.8 3.3 3.6 V Backlight on/off signal 0 0.5 0.
No . Paramete r 15 Turn off voltage (Low side) Voff -- -- 150Vp -p V PWM=30% 16 Voltage Rise time (Low side) Trise -- -- 300us us PWM=30% 17 Voltage fall time (Low side) Tfall -- -- 300us us PWM=30% Symbol Min. Typ. Max. Unit Comment NOTE: *1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will not be care. *2. Limited lamp maximum current by DAC_BRIC signal: When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max.
. Electrical specification No . 1 Symbol V oper* Min. -- Typ. 650 Max. -- Unit Comment Vrms Lamp operating voltage (650+/-50) Il 6.2 6.5 6.8 mArms DAC_BRIG: 0 V, PWM: 100% Il 3.0 3.3 3.6 mArms DAC_BRIG: 0 V, PWM:30% Il 5.7 6.0 6.3 mArms DAC_BRIG: 0V, PWM:100% Il 2.7 3.0 3.3 mArms DAC_BRIG: 1V, PWM:30% F 45 55 65 kHz h 80% -- -- -- Thermal All components on inverter board should follow below rules: 1.
AC Adapter Item Vendor & model name Specification Delta ADD-65DB Liteon DA-1650-02CR Input Requirements Maximum input current (A, @100Vac, full load) 1.5A max@3.5A/100Vac and 240 Vac Nominal frequency (Hz) 47 - 63 Frequency variation range (Hz) 47 - 63 Nominal voltages (Vrms) 90 - 264 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively.
Power Management ACPI Mode Power Management Sleeping State (S3) CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I/O Power Down Sleeping State (S4) Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.
Memory Address Map Memory Address Size Function 000E0000h-000FFFFFh 128KB System BIOS 000C0000h-000CFFFFh 64KB VGA BIOS 000A0000h-000BFFFFh 128KB Video memory (VRAM) 00000000h-0009FFFFh 640KB Conventional memory I/O Address Map I/O Address 0000-001F 34 Function Direct memory access controller 0000-0CF7 PCI bus 0010-001F Motherboard resources 0020-0021 Programmable interrupt controller 0024-0025 Motherboard resources 0028-0029 Motherboard resources 002C-002D Motherboard resources
I/O Address Map I/O Address Function 01F0-01F7 Primary IDE Channel 0200-020F Motherboard resources 0274-0277 ISAPNP Read Data Port 0279-0279 ISAPNP Read Data Port 0376-0376 Secondary IDE Channel 0378-037B ECP Printer Port (LTP1) 03B0-03BB Intel(R) 82852/82855 GM/GME Graphics Controller 03C0-03DF Intel(R) 82852/82855 GM/GME Graphics Controller 03F6-03F6 Primary IDE Channel 03F8-03FF SMC IrCC - Fast Infrared Port 04D0-04D1 Motherboard resources 0778-077B ECP Printer Port (LTP1) 07F8-
IRQ Assignment Map Interrupt Channel Function(Hardware) IRQ15 Secondary IDE controller IRQ10 Agere Systems AC’97 Modem ENE CB1410 Cardbus Controller Intel(r) 82801DB/DBM USB 2.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Insyde Software SCU Main Advanced May 20, 2003 5:40:09 Boot Exit Security ----Devices--------------------------------------------------Product Name = Aspire 2000 Manufacture Name = Acer System BIOS Version = VGA BIOS Version = -----System------------------------CPU = Intel® Pentium ® CPU speed = 1400Mhz Internal Hard Disk = HITACHI_DK23EA-40-(PM) HDD Serial Number = 8D4648 DVD/CD-Rom Drive = UJDA740 DVD/CDROM-(SM) Serial Number = ( 32 bytes) Asset Tag Number = (32 bytes) UUID = (16 bytes) ----Memory--
Memory Parameter Description Base This field reports the base memory size of system. Extended This field reports the extended memory size of the system. VGA BIOS Version This field reports the VGA BIOS version of system.
Main This menu provides you the information of the system. Insyde Software SCU Main Advanced May 20, 2003 5:40:09 Boot Security Exit Date and Time ԩ Quiet Bootʳ ----------------------------Date and Time------------------------ ԩ F12 Boot Menu ˲ʳ ʳ LCD Auto DIM ԩ PXE Boot From LAN Day 20 Hour 8 Month 5 Minute 35 2003 Second 9 Year OK Cancel for block select. for item select. < Enter> for accept. for reject. activates accelerators.
ԩʳ ԩ Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. FIR Ports Configure the system’s infrared port using options: Disabled and Enabled.
LPT Port Configure the system’s parallel port using options: Disabled and Enabled.
Legacy USB Support Disabled: Disable support for Legacy Universal Serial Bus. Enabled: Enable support for Legacy Universal Serial Bus.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Main May 20, 2003 5:40:09 Advanced Security Boot Exit Set User Password Set Supervisor Password HDD Drive Lock Password On Boot ------------Set Supervisor password---------------Enter old Supervisor password: ........ Enter new Supervisor Password: . . . . . . . .. Verify new Supervisor Password: ....... OK Cancel Enter new password.
Parameter Password on Boot Chapter 2 Description Defines whether a password is required or not while the events defined in this group happened. The following suboptions are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Allows the user to specify whether or not a password is required to boot.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Main Advanced May 20, 2003 5:40:09 Boot Exit Exit Saving Changes Security --------------Exit Saving Changes------------------Press to save the current Setup parameters to CMOS RAM. Exit Discarding Changes Load Setup Default Discard Changes The computer will be rebooted!!! OK Cancel for block select. for item select.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: ! New versions of system programs ! New features or options ! Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utilities.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat for preventing electrostatic discharge ! small Philips screwdriver ! flat head screwdriver ! Philiips screwdriver ! nut screwdriver ! tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 50 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart S ys te m Jx1 Ix 2 M in i D o o r As s y O D D M o d u le H x1 HDD Door B u s -As s u y R AM D o o r As s y S trip C o v e r D o o r As s y Lx2 Kx4 O D D M o d u ile HDD Door S u b -As s y O D D P a n e l As s y HD D C over H D D M o d u le B x2 K e yb o a rd C x2 K /B S u p p o rt P la te As s y P x4 D x13 Ax 1 6 D is p la y As s y L o g ic As s y E x1 L o g ic L o c u As s y L C D C o a x ia l C a b le H in g e L As s y Fx2 V G A B o a rd H in g e
Item 52 Description E M2.5x14 F M2.0x4 G M2.5x4 H M2.5x14 I M2.5x10 J M2.5x5 K M3.0x3 L M2.0x3 M 2.5x4 N M2.5x4 O M2.5x5 P M2.
Aspire 2000 Disassembly Procedure This section will guide you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if availabled. CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connected. Disassemble the Battery and HDD 1. Release the battery lock and slide the battery latch. 2. Then remove the battery pack. 3. Remove the two screws to release the hard drive door.Then take it away.
Disassemble the Middle Cover Board 1. Remove the one screw. 2. Detach the middle cover from the unit with the flat screw driver. 3. Disconnect the system cable from the middle cover board. 4. Remove the two screws to release the middle cover board. 5. Then detach the middle cover board from cover. Disassemble the Keyboard 54 1. Remove the screws on each side. 2. Pull up both sides of the latches to disconnect the FFC from the mainboard. 3.
Disassemble the LCD 1. Remove the one screw from the LVDS board. 2. Pull the LCD coaxial board and the cable from the system. 3. Remove the two screws from the hinge on each side to release the LCD panel. 4. Pull the entire LCD module from the system. Disassemble the MDC and RAM 1. Remove the two screws to release the MDC board. 2. Disconnect the MDC cable before you take the MDC board. 3. Press down the both sides latches to release the RAM. 4.
Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board) 1. Remove the seven screws to release the touchpad supporter bracket. 2. Disconnect the touchpad FPC connector. 3. Disconnect the cable as highlights. 4. Then detach the touchpad bracket from the position. 5. Detach the touchpad PC from the module. 6. Disconnect the bluetooth board FFC connector. 7. Remove the two screws to release the bluetooth board. 8. Take the bluetooth board from the system. 9.
Disassemble the Main Unit ( Speakers, Fan, Thermal and CPU) 1. Remove the one screw to release the up hinge saddle. 2. Remove the three screws to release the bottom hinge saddle. 3. Detach the right hinge saddle from the case. 4. Remove the two screws to release the right hinge saddle. 5. Take the right speaker from the opsition. 6. Remove the one screw to release the CPU fan from the hinge saddle. 7. Take the CPU fan from the hinge saddle. 8.
Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard) 1. Remove the one screw to release the VGA bracket. 2. Detach the VGA module from the mainboard. 3. Separate the VGA bracket and the VGA board. 4. Remove the ground screw to release the card reader. 5. Disconnect the card reader cables on each side. 6. Disconnect the sub-woofer cable 7. Remove the screws on each side to release the sub-woofer. 8. Detach the sub-woofer from the case. 9.
Disassemble the LCD Module 1. Remove the screws on each side. 2. Detach the bezel from the LCD panel. 3. Remove the screws located on the different side. 4. Detach the LCD panel from the cover. 5. Take the antenna away from the position to release the inverter board. 6. Disconnect the LCD coaxial cables. 7. Remove the four screws to release the left LCD bracket. 8. Take the left LCD bracket from the panel. 9. Remove the four screws to release the right LCD bracket. 10.
Disassemble the ODD Module 1. Remove the two screws to separate the ODD drive. 2. Detach the ODD bracket. 3. Detach the ODD door. Disassemble the HDD Module 60 1. Remove the two screws on each side. 2. Separate the hard disk top cover and take the hard drive from the carrier. 3. Remove the hard disk connector from the rear position.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. 1. Obtain the failed symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions.
System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads.
Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: 19V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: ! Replace the main board. ! If the problem is not corrected, see “Undetermined Problems”. ! If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Options in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.
Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Beep Code 68 Message Description N/A “PARITY ERROR AT UNKNOWN LOCATION” Parity error during memory test at unknown location. N/A “PARITY ERROR AT LOCATION XXXXXX” Parity error during memory test at the indicated location. N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly. N/A “UNEXPECTED AMOUNT OF MEMORY - RUN SCU” The system memory size does not match with the CMOS record.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work).
PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence DIMM Main board Speaker-Related Symptoms Symptom / Error Action in Sequence In Windows, multimedia programs, no sound comes from the computer.
Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence Reconnect hard disk drives. Hard disk drive connector Main board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. See if there is an error beep.
Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. 72 Action in Sequence Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer. Modem phone port is secured to the main board.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for several times to isolate the problem. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. 74 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3.
Chapter 5 Jumper and Connector Locations Top View Item Description JP1 CRT JP2 Parallel Port JP3 TV-Out Connector JP4 RJ11/45 Connector JP5 1394 Connector JP6/7/8 USB Connector JP9 Modem Connector JP11 PCMCIA Connector JP12/13 AGP Connector JP15 FAN Connector JP16 MDC Connector JP17 System Connector JP18 R-SPK Connector JP19 L-SPK Connector JP20 T/P Connector JP21 KB Connector JP22 SO-DIMM1 Connector JP23 CD-ROM Connector JP25 HDD Connector JP32 Cardreader Connecto
Item 76 Description JP34 Subwoofer Connector JP35 Bluetooth Connector U9 CPU U12 North Bridge U8 South Bridge PCN2 AC Jack PCN3 Battery Connector Chapter 5
Bottom View Item Description JP28 Mini-PCI Connector JP30 SO-DIMM0 Connector Chapter 5 77
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 2000. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please also note that there are some common parts for Aspire 2000, yet the LCD modules are different in two model. Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.
Exploded Diagram 78 Chapter 6
Chapter 6 79
Picture No. Part Name/ Description Part Number ADAPTER N/A ADAPTER W/LED -DELTA 65W ADP-65B ADAPTER W/O LED - LITEON 65W PA1650-02CR AP.A1401.001 AP.T3503.001 BATTERY LI-ION 12 CELLS-PANASONIC GC86503PAJ0 BATTERY LI-ION 12 CELLS-SAMSUNG GC86508SMG0 BT.A1405.001 BT.A1401.001 MODEM BOARD AMBIT T60M283 54.A14V5.001 MINI PCI WIRELESS BOARD (802.11b) INTEL 54.A14V5.002 MINI PCI WIRELESS BOARD (802.11a+b) INTEL 54.A14V5.003 LAUNCH BOARD 55.A14V5.002 WIRELESS & B/T SWITCH BOARD 55.A14V5.
Picture No. Part Name/ Description Part Number LCD INVERTER 19.A14V5.001 CARD READER WIRE SET 50.A14V5.001 LAUNCH BOARD CABLE 50.A14V5.002 MODEM CABLE 50.A14V.003 TOUCHPAD FFC CABLE 50.A14V5.004 BLUETOOTH CABLE 50.A14V5.005 LCD COAXIAL CABLE-15.4” WXGA LCD COAXIAL CABLE-15.4” WSXGA 50.A14V5.007 50.A14V5.008 POWER CORD US POWER CORD EC POWER CORD AUS POWER CORD UK POWER CORD SWISS POWER CORD CHINA POWER CORD ITALIAN POWER CORD DENMARK 27.A14V5.001 27.A14V5.002 27.A14V5.003 27.A14V5.004 27.
Picture No. Part Name/ Description Part Number COVER/CASE/BRACKET ASSSEMBLY N/A 82 MIDDLE COVER 42.A14V5.001 LOWER COVER 60.A14V5.001 DIMM COVER 42.A14V5.002 UPPER CASE ASSY 60.A14V5.002 MINI PCI COVER 42.A14V5.003 TOUCHPAD BRACKET W/FPC 33.A14V5.001 K/B SUPPORT PLATE 33.A14V5.002 VGA BRACKET 33.A14V5.003 LCD PANEL WITH LOGO 60.A14V5.
Picture No. N/A Part Name/ Description Part Number LCD BEZEL 42.A14V5.008 LCD BRACKET L 33.A14V5.006 LCD BRACKET R 33.A14V5.007 PCMCIA SLOT 22.A14V5.001 ANTENNA ASSY 50.A14V5.006 INTEL PENTIUM-M(BANIAS)1.4GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.5GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.6GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.7GHZ 1M/400MHZ FSB INTEL PENTIUM-M(BANIAS)1.8GHZ 1M/400MHZ FSB KC.BS001.14G DVD/CDRW COMBO MODULE HLDS (SLOT IN)(GCC4241N) 6M.A14V5.
Picture No. Part Name/ Description Part Number DVD/CDRW COMBO BEZEL FOR HLDS(TRAY) 42.A14V5.004 OPTICAL DEVICE BRACKET 33.A14V5.004 HDD 2.5” HGST MORAGA IC25N030ATMR04-0 08K0910 30G 4200RPM HDD 2.5” HGST MORAGA IC25N040ATMR04-0 08K0633 30G 4200RPM HDD 2.5” HGST MORAGA IC25N060ATMR04-0 08K0634 60G 4200RPM HDD 2.5” HGST MORAGA IC25N080ATCS04-0 08K0635 80G 4200RPM HDD 2.5” HGST MORAGA HTS548060M9AT00 08K0638 60G 5400RPM HDD 2.5” HGST MORAGA HTS548080M9AT00 08K0638 60G 5400RPM HDD 2.
Picture No. Part Name/ Description Part Number HDD TOP COVER 33.A14V5.005 HDD CONNECTOR 20.A14V5.001 KEYBOARD ARABIC KEYBOARD BELGIUM KEYBOARD CHINESE KEYBOARD CZECH KEYBOARD DANISH KEYBOARD FRENCH KEYBOARD GERMAN KEYBOARD ITALIAN KEYBOARD NORWEGIAN KEYBOARD PORTUGUESE KEYBOARD SPANISH KEYBOARD SWEDEN KEYBOARD SWISS/G KEYBOARD THAI KEYBOARD UK KEYBOARD US INTERNALTION KEYBOARD HUNGAIAN KEYBOARD CANADIAN FRENCH KEYBOARD RUSSIAN KB.A1402.011 KB.A1402.013 KB.A1402.005 KB.A1402.015 KB.A1402.018 KB.
Picture No. Part Name/ Description Part Number LCD 15.4” WXGA SAMSUNG (LTN154I1-L02) LCD 15.4” WXGA CMO (LTN154X1-L02) LCD 15.4” WXGA LG (LP154W01-A3) LCD 15.4” WXGA CPT (CLAA154WA01) LCD 15.4” WSXGA LG (LP154W02-A1) LCD 15.4” WSXGA SAMSUNG (LTN154P1-L02) LK.15406.001 MAINBOARD W/PCMCIA SLOT, W/O CPU, MEMORY MB.A1402.
Picture No. Part Name/ Description Part Number POINTING DEVICE TOUCHPAD 56.A14V5.001 4 IN 1 CARD READER BOARD 55.A14V5.006 SPEAKER SET (R&L) - VECO 6K.A14V5.001 SUB-WOOFER-FORTUNE 23.A14V5.002 LCD RUBBER LCD SCREW PAD RUBBER FOOT 47.A14V5.001 47.A14V5.002 47.A14V5.003 SCREW,JIM M2.0X4 SCREW,JIM M2.5X4 SCREW,JIM M2.5X5 SCREW,JIM M2.5X10 SCREW,JIM M2.5X14 SCREW,JIM M3.0X3 SCREW,JPM M2.0X8 (Ni) SCREW,JPM M2.0X6 (Ni) SCREW,JACK SCREW SCREW,M2.5X5 SCREW,SPECIAL SCREW 86.A14V5.001 86.A14V5.002 86.
Appendix A Model Definition and Configuration Aspire 2000 series Model Number CPU LCD Memory HDD Optical Card Reader Mini PCI Battery AS2001WLCi PM1.4G 15.4 WXGA 1x256M/ 2x256M 40G/ 60G (4200rp m) 24X DVD+C D-RW 4 in 1 11b Li-ion AS2001WLMi PM1.4G 15.4 WXGA 1x256M 40G 2X DVDRW 4 in 1 11b Li-ion AS2003WLMi PM1.6G 15.4 WXGA 2x256M 60G 2X DVD+C D-RW 4 in 1 11b Li-ion 2001WLCi PM1.4G 15.4 WXGA 1x256M 2x256M 40G 24X DVD+C D-RW 4 in 1 11b Li-ion 2001WLMi PM1.4G 15.
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 2000 Compatibility Test. Report released by the Acer Mobile System Testing Department.
Microsoft Windows XP (Home) Environment Test Component 90 Manufacturer Specifications Banias 1.4 GHz Banias 1.5 GHz Banias 1.6 GHz Banias 1.7GHz Intel 400 MHz FSB RH80535GC0171M 400 MHz FSB RH80535GC0211M 400 MHz FSB RH80535GC0251M 400 MHz FSB RH80535GC0291M 256MB DDR-333 Infineon Micro HYS64D32020GDL-6-B MT8VDDT3264HDG-335C3(13u) 512MB DDR-333 Micro Infineon MT16VDDF6464HG-335C2(13u) HYS64D64020GBDL-6-B ATI VRAM Hynix Infineon Samsung 4M32AF-3.6/550 4M32-3.3/600 4M32E-3.6/550 15.
Component Manufacturer Specifications 802.
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
93 Appendix C
