AW1000 Series AR160 F1 Series User Guide
Copyright © 2009. All Rights Reserved.
iii Information for your safety and comfort Visit http://registration.acer.com and discover the benefits of being an Acer customer. Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
iv • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
v Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. • Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.
vi Additional safety information Your device and its enhancements may contain small parts. Keep them out of the reach of small children. Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm.
vii Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort.
viii • using a glare-reduction filter • using a display visor, such as a piece of cardboard extended from the display's top front edge • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time. Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises.
ix Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
x Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus complies with Canadian ICES-003.
xi 4 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
xii Prodotto laser di classe 1 Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi. Producto láser de Clase 1 Precaución: Cuando está abierta, hay radiación láser. Evite una exposición al haz de luz. Produto Laser de Classe 1 Precaução: Radiação laser invisível quando aberto. Evite exposição ao feixe. Laserproduct klasse 1 Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal.
iii ix 1 System tour 1 System notes External and internal structure Front panel Rear panel Internal components Mainboard 2 3 3 5 7 8 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Front connections Rear connections Turning on the system Power-on problems Configuring the system OS Turning off the system 3 System upgrades Installation precautions ESD precautions Pre-installation instructions Post-installation instructions Configuring the storage devices Accessi
xiv Upgrading the system memory Installing an expansion card Installing a PCI Express card Installing the right riser card and the Gigabit dual port server adapter 4 System BIOS Introduction The BIOS setup utility Changing configuration data Main setup System Overview Advanced Settings Boot Features Processor & Clock Options Advanced Chipset Control Trusted Computing View BMC System Event Log Set LAN Configuration Security Settings System Management Settings System Information Remote Access Configuration E
xv Appendix A Server management tools 97 Server management overview RAID configuration utilities Intel onboard SATA RAID Creation Adaptec onboard SATA RAID Creation External SATA RAID Creation 98 99 99 100 102 Appendix B Rack mount configuration Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C: Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interfa
xvi
1 System tour
2 1 System tour System notes The AR160 is a high-end 1U server system with a dual CPU serverboard. The serverboard supports DDR3 memory, PCI Express 2.0, Flex I/O expansion, Trusted Platform Module (TPM) 1.2, and includes a host of server management tools. The server system accepts up to four hotpluggable SATA drives, configurable for RAID 0, 1, 5 or 10. It is powered by an 80 Plus Gold power supply unit for optimum efficiency.
3 External and internal structure Front panel The illustration below shows the system front panel. No. Icon Component No. Icon Component 1 Optical drive 7 HDD activity indicator 2 USB 2.0 ports 8 Power indicator 3 Serial port 9 Power button 4 System ID indicator/ button 10 Hot-plug HDD activity indicator 11 Hot-plug HDD status indicator 5 LAN1 activity indicator 12 Rack handles 6 LAN2 activity indicator 13 3.
4 1 System tour Front panel LED indicator status LED indicator LED color LED state Status Power indicator Green On S0: Power ON Green Blink (1Hz with at 50% duty cycle) S1: Sleep N/A Off S4 N/A Off S5 HDD activity indicator Amber Blink HDD Access N/A Off No access and No HDD fault System ID/Status/ Fault indicator Red On Overheat Red Flashing 1hz Fan fail N/A Off Normal Blue On System ID button pressed Blue Blinking IPMI-activated system ID Green On LAN Link / No
5 Rear panel No. Component 1 Power socket 2 PS/2 mouse port 3 Server management port (RJ-45) (10/100 Mbps) 4 Low-profile PCI Express 2.0 x8 expansion slot 5 Full-height PCI Express 2.0 x16 expansion slot 6 Full-height PCI Express 2.0 x8 Flex I/O expansion slot 7 System ID indicator 8 Gigabit LAN ports (10/100/1000 Mbps) 9 Monitor port 10 COM port 11 USB 2.
6 1 System tour Rear panel LED indicator status LED indicator LED color LED state Status System ID indicator N/A Off Normal Blue On System ID button pressed Blue Blinking IPMI-activated system ID LAN port LED indicators LED indicator LED color LED state Status RJ45 LED (Left) N/A Off No connection or 10 Mbps Green On 100 Mbps Amber On 1000 Mbps Yellow On Active connection Yellow Blinking Transmit/Receive activity RJ45 LED (Right)
7 Internal components No.
8 1 System tour Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below. No.
9 No.
10 1 System tour No. Connector Description 22 USB7 USB port 7 (Type A connector) 23 USB6 USB port 6 (Type A connector) 24 IPMB IPMB header (for an IPMI card) 25 FAN6 Chassis fan 6 26 COM2 Serial header 27 SXB3 PCI Express 2.0 x16 expansion slot (for riser card) 28 SXB1 PCI Express 2.
11 Mainboard jumper settings No. Jumper Description Default Setting 1 JP3 ME Mode Select Open (Normal). 2 JPRST1 BMC/PHY Reset Enable/Disable Allows you to reset the Baseboard Management Controller (BMC) chip and the PHY chip. Open (Normal) Close (Reset) 3 JWD1 Enable/Disable/ Reset Watch Dog Pins 1-2 (Reset). 4 JP5 ME Recovery Open (Normal).
12 1 System tour No. Jumper Description Default Setting 5 JBT1 Clear CMOS Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS contents. To clear CMOS, disconnect the power and short the CMOS pads with a metal object such as a small screwdriver. 6 JI2C1 SMB to PCI-Exp. Slots Allows you to connect the System Management Bus to the PCI Express slots. Open (Disabled). Close (Enabled). 7 JI2C2 SMB to PCI-Exp.
13 Mainboard LED connectors No.
14 1 System tour
2 System setup
16 2 System setup Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: • Near a grounded power outlet. • Clean and dust-free. • Stable surface free from vibration. • Well-ventilated and away from sources of heat.
17 Connecting peripherals Caution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections Rear connections Note: Consult the operating system manual for information on how to configure the network setup.
18 2 System setup Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: After plugging in the power cord, press the power button. The system starts up and displays a welcome message on the monitor. After that, a series of POST messages appears. The POST messages indicate if the system is running well or not.
19 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power source to the power supply module AC input connector on the rear panel. Make sure that the power cord is properly connected to the power source and to the AC input connector. • No power comes from the grounded power outlet.
20 2 System setup Configuring the system OS Acer Smart Setup assists you to conveniently install your choice of operating system. Note: To purchase the Acer Smart Server Manager software, contact your local representative. To start using Smart Setup, follow the steps below. 1 Locate the Smart Setup included in the system package. 2 If an optional DVD drive is not installed in the server, connect an external DVD drive to your system. Press the Stop/Eject button on the DVD drive to eject the disc tray.
21 Turning off the system There are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system running the Windows operating system. For further operating system shutdown procedures, refer to the related user documentation. To turn off the system via software: 1 Press + + on the attached keyboard or click Start on the Windows taskbar. 2 Select Shut Down. 3 Select Shut down from the drop-down window then click on OK.
22 2 System setup
3 System upgrades
24 3 System upgrades Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage the processor, disk drives, expansion boards, mainboard, memory modules and other server components.
25 4 Place the system unit on a flat, stable surface. 5 Open the system according to the instructions on page 33. 6 Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are installed according to the described step-by-step instructions. 2 Reinstall all components or cable that have been previously removed. 3 Reinstall the top cover.
26 3 System upgrades Configuring the storage devices The system supports up to four 3.5-inch hot-plug SAS/SATA hard disk drives. An optional optical drive can also be added to the server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives. Proceed to the next step for instructions.
27 Determining drive status Each HDD carrier features two status LED indicators (see page 3) to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators.
28 3 System upgrades (3) Pull the lever and slide the carrier from the chassis. 4 Observe the post-installation instructions described on page 25. Installing a hard disk drive with carrier 1 Slide the HDD carrier all the way into the drive bay. 2 Use the lever to push the HDD carrier until it locks into place, then close the HDD carrier lever. 3 Lock the HDD carrier. 4 Observe the post-installation instructions described on page 25.
29 Removing and installing an optical drive The system supports a slim SATA optical drive. 1 Observe the ESD precautions described on page 24. 2 Remove the top cover. See page 33. 3 If an optical drive is present in the system, unplug the power and data cables from the drive. 4 Locate the locking tab at the rear of the drive. 5 Pull the tab away from the drive and push the drive out of the system. 6 Insert a new drive.
30 3 System upgrades Installing and removing the power supply WARNING! To reduce the risk of personal injury or damage to the equipment, the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels. WARNING! To reduce the risk of personal injury from hot surfaces, observe the thermal labels on each power supply module.
31 Power supply failure If the power supply unit fails, the system will shut down and you will need to replace the power supply unit. Replacement units can be ordered directly from Acer. Replacing the power supply Press the main power button on the front of the chassis and then unplug the AC power cord to completely remove power from the system before removing the power supply. 1 Remove the AC power cord from the power supply. 2 Remove the power supply module.
32 3 System upgrades 4 Push the new power supply module into the power bay until it clicks into place. 5 Plug the AC power cord back into the module and power up the server by pushing the power on button.
33 Opening the server Caution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Preinstallation instructions” on page 24. You need to open the server before you can install additional components or access the system’s internal components. Refer to the following sections for instructions. Removing the top cover Note: Observe the ESD precautions and pre-installation instructions described on page 24. 1 Press and hold the two release buttons.
34 3 System upgrades Installing the top cover 1 Perform the pre-installation instructions described on page 24. 2 Install the top cover. (1) Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis. (2) Slide the top cover toward the front of the chassis until it is fully closed. Removing and installing the air duct Caution! Always operate your server with the air duct installed to ensure reliable and continued operation.
35 2 Place the air duct on the chassis so that the tabs on the air duct align with the slots on the chassis. Caution! Do not pinch or unplug cables that may be near or under the air duct. Replacing a system fan The system has five high-performance PWM fans to provide the cooling for the system. Fan speed may be controlled by a setting in BIOS (see Chapter 4). To replace a fan module: 1 Perform the pre-installation instructions described on page 24.
36 3 3 System upgrades Remove the fan module. (1) Disconnect the fan cable. (2) Pull the fan up and away from the chassis. 4 Install the new fan module. (1) Insert the new fan into the chassis. (2) Connect the fan cable. Check the routing of all cables for obstructions.
37 5 Observe the post-installation instructions described on page 25. Replacing the processor and heatsink Notes: • Always connect the power cord last and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink. • If you buy a CPU separately, make sure that you use an Intelcertified multidirectional heatsink and fan only.
38 3 System upgrades 3 Using a screwdriver, loosen the heatsink screws from the mainboard. 4 Lift the heat sink away from the processor. 5 Lay down the heat sink in an upright position — with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Installing a heatsink Caution! The heat sink has a thermal interface material (TIM) on the underside. Use caution so that you do not damage the TIM. If a protective film is installed on the TIM, remove it.
39 3 Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the (preinstalled) heatsink retention mechanism. 4 Screw in two diagonal screws (i.e. the #1 and the #2 screws) until just snug. Do not fully tighten the screws or you may damage the CPU.
40 5 3 System upgrades Add the two remaining screws then finish the installation by fully tightening all four screws.
41 Upgrading the processor Processor configuration guidelines The server supports two LGA 1366 processor sockets supporting dualcore or quad-core Intel Xeon processors. The supplied processors may be upgraded or additional processors installed. Observe the following guidelines when replacing or installing a processor. • Processor 1 socket must always be populated. If no processor is installed in this socket, the system will fail to boot.
42 3 System upgrades (4) Grasp the installed processor by its edges and lift it out of its socket. (5) Store the old processor inside an anti-static bag. 6 Remove the new processor from its protective packaging. 7 Install the new processor. (1) Hold the processor by its edges. Make sure the alignment tabs on the socket fit the two notch located on the edge of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins.
43 (4) Engage the load lever back into place. 8 Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the heat sink and the processor socket retention plate. (2) Apply a thin layer of an approved thermal interface material before installing the heat sink. Make sure that only a very thin layer is applied so that both contact surfaces are still visible. 9 Install the heatsink (see “Installing a heatsink” on page 38).
44 3 System upgrades Upgrading the system memory System memory interface Each processor has three memory channels (1, 2 and 3 ) and each channel has two slots - A (PxDIMM1A, 2A, 3A in blue) and B (PxDIMM1B, 2B, 3B in black). So, the system has a total of twelve memory slots. The memory slots support DDR3-1333 registered/ unbuffered ECC memory modules. The folllowing illustration shows the processor 1 memory slots (1) and processor 2 memory slots (2).
45 For dual processors • Populate DIMM slots 1A of each CPU first, followed by slots 2A, 3A,1B, 2B and 3B. • Install DIMM modules of the same type, size, and manufacturer in the same colored DIMM slots.
46 3 System upgrades Mirroring mode • For mirroring mode, the memory contains a primary image and a copy of the primary image. Therefore, the effective size of memory is reduced by at least one-half. • Channels 3 has no function and cannot be populated in this mode. • Follow the population rules described in independent mode. • DIMM modules installed in channels 1 and 2 must be identical — 1A and 2A should be the same type, size and manufacturer.
47 Lockstep mode • In Lockstep Channel Mode, each memory access is a 128-bit data access that spans Channel 1 and Channel 2. This is done to support SDDC for DRAM devices with 8-bit wide data ports. The same address is used on both channels such that an address error on any channel is detectable by ECC. Lockstep Channel mode is the only RAS mode that supports x8 SDDC. • Channel 3 has no function and cannot be populated in this mode. • Follow the population rules described in independent mode.
48 3 System upgrades 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs with RDIMMs. Sparing mode (only supported on Intel Xeon Processor 5600 Series CPUs) • In this mode, if the system detects degrading memory and did not crash, the data in the failed channel will be copied to the spare channel. The failed channel is then isolated and the spare channel becomes active.
49 Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4. The size of each DIMM must be the same across the configuration. 5. Do not mix UDIMMs with RDIMMs. Memory identification Generally, there are some memory information printed on the label of the DIMM module.
50 3 System upgrades Installing a memory module: Warning! Memory of the identical size, speed, and organization must be installed in the same colored DIMM slots. 1 Locate the DIMM slot on the mainboard. 2 Install the memory module. a Align then insert the DIMM into the socket. b Push the DIMM to the socket until the retaining clips snap inward. Note: The DIMM slot is slotted to ensure proper installation.
51 Removing a memory module: Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 2 Remove the memory module. a Press the holding clips on both sides of the DIMM slot outward to release the DIMM. b Gently pull the DIMM upward to remove it from the DIMM slot. If you intend to install a new memory module, refer to the previous section. To reconfigure the system memory: The system automatically detects the amount of memory installed.
52 3 System upgrades Installing an expansion card Your server has a preinstalled riser card designed specifically for use in the 1U rackmount chassis. Depending on the type of riser card installed, you can install the following expansion cards: • • • Left riser card (pre-installed) PCI Express 2.
53 4 Insert the card. 5 Slide the bolts back and secure the card with the screw.
54 6 3 System upgrades Connect the appropriate cables to the card (SAS card illustration shown below). Installing the right riser card and the Gigabit dual port server adapter Perform the following steps: 1 Insert the right riser card into the PCI expansion slot.
55 2 Secure the riser card with two screws. 3 Remove the screw that secures the PCI slot shield. 4 Slide the shield lock away from the slots. 5 Remove the PCI slot shield.
56 3 System upgrades 6 Insert the add-on card into the riser card. 7 Slide the shield lock back. 8 Secure the add-on card with the screw. 9 Connect the appropriate cables to the card.
4 System BIOS
58 4 System BIOS Introduction This chapter describes the BIOS Setup Utility for your server. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated. This chapter describes the basic navigation of the BIOS Setup Utility setup screens. The BIOS setup utility To enter the BIOS Setup Utility, press the key while the system is booting up. Each main BIOS menu option is described in this manual. The Main BIOS setup menu screen has two main frames.
59 string is displayed at the left bottom corner of the screen below the copyright message. Warning! Do not upgrade the BIOS unless your system has a BIOSrelated issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Acer be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you have to update the BIOS, do not shut down or reset the system while the BIOS is updating. This is to avoid possible boot failure.
60 4 System BIOS entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.) BIOS Build Ver: This item displays the BIOS revision used in your system. BIOS Build Date: This item displays the date this BIOS was completed. Processor The BIOS will automatically display the status of the processor used in your system and indicate the CPU type used. Speed: This item displays the speed of the CPU detected by the BIOS.
61 Advanced Settings Use the arrow keys to select Boot Setup and press to access the submenu items: Boot Features Quick Boot: Skip certain tests during POST to reduce the time needed for system boot. Quiet Boot: Allows the bootup screen options to be modified between POST messages or the OEM logo. Select Disabled to display the POST messages. Select Enabled to display the OEM logo instead of the normal POST messages. AddOn ROM Display Mode: Sets the display mode for Option ROM.
62 4 System BIOS Power Button Function: If set to Instant_Off, the system will power off immediately when you press the power button. If set to 4_Second_Override, the system will power off when you press the power button for four seconds or longer. Restore on AC Power Loss: Use this feature to set the power state after a power outage. Select Power-Off for the system power to remain off after a power loss. Select Power-On for the system power to be turned on after a power loss.
63 Important: The following feature is only available if supported by the processor and/or operating system. Adjacent Cache Line Prefetch: The CPU fetches the cache line for 64 bytes if this option is set to Disabled. The CPU fetches both cache lines for 128 bytes as comprised if Enabled. MPS and ACPI MADT Ordering: Allows you to configure the MPS (Multi-Processor Specifi cations) and ACPI settings for your motherboard. Select Modern Ordering if Windows XP or newer is used.
64 4 System BIOS Intel EIST Technology: EIST (Enhanced Intel SpeedStep Technology) allows the system to automatically adjust processor voltage and core frequency in an effort to reduce power consumption and heat dissipation. Please refer to Intel’s web site for detailed information. The options are Disable (Disable GV3) and Enable (Enable GV3). C1E Support: Select Enabled to use the feature of Enhanced Halt State.
65 Important: The following feature is only available when QPI Links Speed is set to Full Speed. QPI Frequency: This selects the desired QPI frequency. QPI L0s and L1: This enables the QPI power state to low power. L0s and L1 are automatically selected by the motherboard. Memory Frequency: This feature enables you to force a DDR3 frequency slower than what the system has detected. Memory Mode: Set the memory mode. • Independent - All DIMMs are available to the operating system.
66 4 System BIOS • Temperature Rise - This is the temperature rise to the DIMM thermal zone. Steps are in 0.5 °C increments. The default is [020]. Press "+" or "-" on your keyboard to change this value. • Air Flow - This is the air flow speed to the DIMM modules. Each step is one mm/sec. The default is [1500]. Press "+" or "-" on your keyboard to change this value. • Altitude - This feature defines how many meters above or below sea level the system is located.
67 Note: Only available when USB Functions is set to Disabled. Otherwise, this item will be set to Enabled by the BIOS. Legacy USB Support: Select Enabled to use Legacy USB devices. If set to Auto, legacy USB support will be automatically enabled if a legacy USB device is installed on the motherboard. Note: Only available when USB Functions is set to Enabled. USB 2.0 Controller Mode: This setting allows you to select the USB 2.0 Controller mode.
68 4 System BIOS IDE Detect Timeout (sec): Use this feature to set the time-out value for the BIOS to detect the ATA, ATAPI devices installed in the system. Primary IDE Master/Slave, Secondary IDE Master/Slave, Third IDE Master, and Fourth IDE Master: These settings allow you to set the parameters of the IDE slots. Press to activate the submenu screen for detailed options of these items. Set the configurations accordingly.
69 • DMA Mode Select Description Auto Automatically detect IDE DMA mode when the IDE disk drive support cannot be determined. SWDMA0 Use Single Word DMA mode 0. It has a data transfer rate of 2.1 MBs. SWDMA2 Use Single Word DMA mode 2. It has a data transfer rate of 8.3 MBs. MWDMA0 Use Multi Word DMA mode 0. It has a data transfer rate of 4.2 MBs. MWDMA1 Use Multi Word DMA mode 1. It has a data transfer rate of 13.3 MBs. MWDMA2 Use Multi-Word DMA mode 2. It has a data transfer rate of 16.
70 4 System BIOS Plug & Play OS: Yes allows the OS to configure Plug & Play devices. (This is not required for system boot if your system has an oerating system that supports Plug & Play.) Select No to allow the BIOS to configure all devices in the system. PCI Latency Timer: This feature sets the latency timer of each PCI device installed on a PCI bus. PCI IDE BusMaster: When Enabled, the BIOS uses PCI bus mastering for reading/writing to IDE drives.
71 Load Onboard LAN1 Option ROM/Load Onboard LAN2 Option ROM: Select Enabled to enable the onboard LAN1 or LAN2 Option ROM. This is to boot computer using a network interface. Onboard LAN Option ROM Select: Select iSCSI to use the iSCSI Option ROM to boot the computing using a network device. Select PXE to use the PXE Option ROM to boot the computer using a network device. Boots Graphic Adapter Boot Priority: This feature allows you to select the graphics adapter to be used as the primary boot device.
72 4 System BIOS as the CPU temperature reaches the CPU overheat threshold as predefined by the CPU manufacturer. • The Default Alarm - Select this setting if you want the CPU overheat alarm (including the LED and the buzzer) to be triggered when the CPU temperature reaches about 5 °C above the threshold temperature as predefined by the CPU manufacturer to give the CPU and system fans additional time needed for CPU and system cooling.
73 User intervention: No action is required. However, consider checking the CPU fans and the chassis ventilation for blockage. • High – The processor is running hot. This is a caution level since the CPU’s Temperature Tolerance has been reached (or has been exceeded) and may activate an overheat alarm. User intervention: If the system buzzer and Overheat LED has activated, take action immediately by checking the system fans, chassis ventilation and room temperature to correct any problems.
74 4 System BIOS High Performance Event Timer: Select Enabled to activate the highperformance event timer to produce periodic interrupts at a much higher frequency than a real-time clock does when synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU. The high-performance event timer is used to replace the 8254 programmable interval timer.
75 • TPM Owner - Select Enable install to allow the TPM Owner to install devices/programs. Select Disable install to prevent the TPM Owner from installing devices/programs. Select Don't change to keep the current TPM Owner Privilege setting. Select Clear to remove the current TPM owner from the TPM Owner list. • Execute TPM Command - Select Enabled to allow the user to change executable TPM commands. Select Don't Change to keep the current TPM settings.
76 4 System BIOS Clear BMC System Event Log Clear BMC System Log: Select OK and press to clear the BMC system log. Select Cancel to keep the BMC System log. Caution: Any cleared information is unrecoverable. Make absolutely sure that you no longer need any data stored in the log before clearing the BMC Event Log. Set LAN Configuration Use this feature to configure the IPMI LAN adapter with a network address.
77 • Gateway Address - The BIOS will automatically display the Gateway address of this machine. This should be in decimal and in dotted quad form (i.e., 192.168.10.253). The value of each threedigit number separated by dots should not exceed 255. • Mac Address - The BIOS will automatically enter the Mac address of this machine. Mac addresses are 6 two-digit hexadecimal numbers (Based 16, 0 to 9, A, B, C, D, E, F) separated by dots. (e.g., 00.30.48.D0.D4.60).
78 4 System BIOS Change Supervisor Password: Select this feature and press to access the submenu, and then type in a new Supervisor Password. User Access Level: (Available when Supervisor Password is set as above) Available options are • Full Access - grants full User read and write access to the Setup Utility. • View Only - allows access to the Setup Utility but the fields cannot be changed. • Limited - allows only limited .
79 System Information This submenu displays the following product information. • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID • NIC1 Mac Address • NIC2 Mac Address • SDR Version • FRU Version IP Address Source: Select how an IP address is assigned to a client computer or network device.
80 4 System BIOS 192.168.10.253). The value of each three-digit number separated by dots should not exceed 255. Note: This feature can be changed by the user when the IP Source is set to Static. Subnet Mask: This item displays the current subnet mask setting for your IPMI connection. This should be in decimal and in dotted quad form (e.g., 192.168.10.253). The value of each three-digit number separated by dots should not exceed 255.
81 Base Address, IRQ: This item displays the base address and IRQ of the serial port used for Console Redirection. Serial Port Mode: Allows you to set the serial port mode for Console Redirection. Flow Control: Allows you to set the flow control for Console Redirection. Redirection After BIOS POST: Select Disabled to turn off Console Redirection after POST or Always to keep Console Redirection active all the time after POST. Select Boot Loader to keep Console Redirection active during POST and Boot Loader.
82 4 System BIOS Mark All Events as Read: Marks all events as read. Clear Event Log: This option clears the Event Log memory of all messages. Boot Settings This submenu allows you to configure boot settings for the system. Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device. • 1st Boot Device • 2nd Boot Device • 3rd Boot Device Hard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives.
83 Network Drives This feature allows you to specify the boot sequence from all available network drives. The settings are Disabled and a list of all network drives that have been detected. • 1st Drive • 2nd Drive • 3rd Drive Removable Drives This feature allows you to specify the boot sequence from all available removable drives. CD/DVD Drive This feature allows you to specify the boot sequence from all available removable drives.
84 4 System BIOS Exit Options Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can take effect. Select Save Changes and Exit from the Exit menu and press .
5 System troubleshooting
86 5 System troubleshooting Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. To do this Press Soft boot reset to clear the system memory and reload the operating system. ++ Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the OS and halts power to all peripherals.
87 BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal errors are those which will not allow the system to continue the boot-up procedure. If a fatal error occurs, you should consult with your system manufacturer for possible repairs.
88 5 System troubleshooting Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering.
89 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/ or the peripheral device. 1 Turn off the system and all external peripheral devices.
90 5 System troubleshooting Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, and any other device you may have installed.
91 Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. • Make sure the power cord is connected correctly. • Make sure that the wall outlet has power. Test it by plugging in another device. • Make sure the power indicator on the front panel is lit up green.
92 5 System troubleshooting ODD (optical disk drive) activity indicator does not light. Do the following: • Make sure the ODD drive is properly connected to your system. • Check that drive is properly configured. ODD tray cannot be ejected. Insert the tip of a paperclip into the small hole on the ODD drive. Slowly pull the tray out from the drive until the tray is fully extended then remove the disc. ODD drive cannot read a disc. Do the following: • Make sure you are using the correct type of disc.
93 Newly installed memory modules are not detected. Do the following: • Make sure the memory modules specifications comply with the system requirements. • Make sure the memory modules have been populated according to the system guidelines. • Make sure the memory modules are properly installed on their mainboard slots. Network status indicator does not light. Do the following: • Check the cabling and network equipment to make sure that they are in proper condition. • Reinstall the network drivers.
94 5 System troubleshooting System does not recognize all of the processors installed. Do the following: • Make sure the processor specifications comply with the system requirements. • Make sure the processor has been populated according to the system guidelines. • Make sure the processor is properly installed on their mainboard slots. No characters appear on the display monitor.
95 If you are using an add-in video controller card, do the following: 1 Verify that the display monitor works using the onboard video controller. 2 Verify that the add-in video controller card is fully seated in its slot. 3 Reboot the system for the changes to take effect. 4 If there are still no characters on the screen after you reboot the system, reboot it again. Take note of the beep codes emitted during POST. This information may be required if you seek technical assistance.
96 5 System troubleshooting
Appendix A Server management tools
98 Appendix A Server management tools Server management overview The server management tools supported by this system are listed in the table below. Tool Function BIOS Setup Utility Configure different hardware components and system functions (memory, processor, and security settings). Please refer to “4 System BIOS” on page 57 for details. Acer Smart Server Manager Remotely manage the server in a network environment through a single management station.
99 RAID configuration utilities Intel onboard SATA RAID Creation Configuring Intel onboard SATA RAID This section briefly shows how to create RAID volume with Intel onboard SATA RAID. To enable the Intel onboard SATA RAID controller 1 Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced > IDE/SATA Configuration submenu.
100 8 Appendix A Server management tools Now that the RAID volume is created, you can press ESC or select option 5. Exit to exit. Assigning Hot Spare drive The Intel onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare driver. Please assign a hot spare driver with Intel onboard SATA RAID utility installed in the operating system.
101 4 Select the desired hard drive disk and then press INS to add it in Selected Drives area. 5 Press Enter to complete the selection. 6 Select Array Type. 7 Configure the array properties. 8 Press Done when finish. 9 Press Y when prompted by "Do you want to create an array? (Yes/ No):". 10 Press any key to continue. 11 Now that the RAID volume is created, you can press ESC to exit.
102 Appendix A Server management tools External SATA RAID Creation This section briefly shows how to create RAID with the following external SATA RAID board options: • 4-port 3GB/s SAS RAID Adapter • 8-port 3Gb/s SAS RAID Adapter (256MB) • 8-port 3Gb/s SAS RAID Flex I/O Adapter (256MB or 512MB) Starting the RAID Configuration Utility To start the RAID Configuration Utility, • press CTRL-H (for 4-port 3GB/s SAS RAID Adapter) • press CTRL-M (for 8-port 3Gb/s SAS RAID Adapter or 8-port 3Gb/s SAS RAI
103 RAID Flex I/O Adapter). 6 Select the RAID Level you want to use, create the logical volume by specify the size at Select Size and click on Accept to create the logical volume. 7 For 8-port 3Gb/s SAS RAID Adapter or 8-port 3Gb/s SAS RAID Flex I/ O Adapter, click on Next after you create the logical volume. 8 Click on Accept and Yes to save the configuration. 9 Click on Yes to initialize the new logical drives. You will see all the logical drives listed.
104 Appendix A Server management tools
Appendix B Rack mount configuration
106 Appendix B Rack mount configuration Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.
107 • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack. • Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents. • Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate rating should be used when addressing concerns about circuit overload.
108 Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
109 Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 1U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm).
110 Appendix B Rack mount configuration Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Confi rm that the left and right inner rails have been correctly identified. 2 Remove the inner rails from the mounting rails. a Extend the inner rail from the mounting rail until the rail release latch clicks (1).
111 3 4 5 Attach the inner rails to both sides of the server. a Align the holes on the left and right front inner rails (1) to the hooks on the left and right sides of the server. b Slide the rails to the front until the rails lock into place with an audible click. Attach the rear inner rails to both sides of the server. a Align the holes on the left and right rear inner rails (2) to the hooks on the left and right sides of the server. b Secure the chassis with six screws (3) as illustrated.
112 Appendix B Rack mount configuration b Align and insert the tabs on the left and right mounting rails to the rear rack post mounting holes (2).
113 6 Install the server into the rack. Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack.
114 7 Appendix B Rack mount configuration For security purposes, you can use screws to secure the chassis handles to the front of the rack as illustrated below.
Appendix C: Acer Smart Console
116 Appendix C: Acer Smart Console Using Acer Smart Console Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers: System monitoring: Providing detailed information via a web UI, including system information readings, system health overview, sensor readings, and System Event Log readings.
117 Note: KVM Remote Console Redirection needs to run in a JAVA environment. Ensure the JAVA Runtime Environment Tool is installed. Accessing Acer Smart Console 1 Open your web browser and enter the system’s IP address. You will be prompted to enter a username and password. 2 Enter the root username and password in the login screen. • Username: root • Password: superuser 3 Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser.
118 Appendix C: Acer Smart Console Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information. System status The system status indicator, located in the upper left-hand corner of the Acer Smart Console page, monitors and displays the system health and stability.
119 Server Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor status of the voltages of the power supply, the fan speed, processor and system temperature sensors. Sensor Display Color Indicates the health of the system processor, fan, temperature and voltage in a box displayed before each sensor category.
120 Appendix C: Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state. When the log matches a pre-defined alert, the system will send out a notification automatically if pre-configured.
121 Configuration Allows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweight Directory Access Protocol) and RADIUS settings, configure the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users.
122 Appendix C: Acer Smart Console Alerts Allows you to designate up to 15 email recipients for notification of system alerts. When alerts occur, the system will send an email or a SNMP (Simple Network Management Protocol) trap containing the event detail to the designated recipients. The Alerts page allows you to do the following: • Modify: Change the email address or the destination server. • Send Test Alert: Send a test alert to the designated email address.
123 4 Enter a subject and message. 5 Click Save. Date and Time The Date and Time option allows you to set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list.
124 Appendix C: Acer Smart Console Configuring LDAP settings 1 On the LDAP Settings page and check Enable LDAP Authentication. 2 Enter the required information to access the LDAP server. 3 Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS 1 On the RADIUS Settings page check Enable RADIUS. 2 Enter the required information to access the RADIUS server. 3 Click Save.
125 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system. • Relative: Select this setting when using a Linux operating system. 2 Click Save. Network The Network option allows you to configure and change the management network parameters.
126 Appendix C: Acer Smart Console settings by using DHCP (Dynamic Host Configuration Protocol) or manually. Configuring network settings 1 On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. 2 Click Save. Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters.
127 Configuring Dynamic DNS 1 On the Dynamic DNS Settings page, check Enable Dynamic DNS. 2 Enter the required information to access the Dynamic DNS server. 3 Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. Select the remote session then press Save. Configuring Remote Session settings 1 On the Remote Session page, select whether to enable KVM or Media Encryption. 2 Select a Virtual Media Attach Mode.
128 Appendix C: Acer Smart Console SMTP The SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and password. 4 Enter the email address for sending email notifications. 5 Enter the machine name. 6 Click Save.
129 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload.
130 Appendix C: Acer Smart Console Users The Users option allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in the User List page, you can select from the following command buttons: • Delete User: Remove the user from the list. • Modify User: Edit the user profile. • Add User: Create a new user account. User Privileges The User List page includes a privilege setting for determining the maximum privilege a user can have to the system.
131 that allows the user to change the behavior of the out-of-band interfaces. Operator privilege can not disable individual channels or change user access privileges. • Administrator: The administrator privilege has full access and can configure the software and add users. Administrator privilege have access to all BMC commands, including configuration commands for disabling a communication channel. Modifying a user account 1 On the Users page click Modify User. 2 Enter the username.
132 Appendix C: Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server. Launching the KVM Remote Console utility On the KVM Remote Console Redirection page, click Launch Console. The web browser downloads and automatically launches the remote console application. The KVM Remote Console screen appears.
133 Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and press Start to start the session. You can also press Stop to stop the SOL connection.
134 Appendix C: Acer Smart Console Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then click Upload to upload your image file to the server.
135 CD-ROM image This option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation 1 On the CD-ROM Setting page, enter the share host server. 2 Enter the path to the CD-ROM image file. 3 Enter the user name (optional) and password (optional). 4 Click Save.
136 Appendix C: Acer Smart Console Maintenance Firmware Update Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware 1 On the Maintenance page click Enter Update Mode. The Firmware Upload page appears. 2 Click Browse to locate the firmware image file. 3 Click Upload to upload the image file to the server. Unite reset Unite reset allows you to reboot the BMC (IPMI) Controller.
137 IPMI configuration IPMI Configuration allows you to save the current configuration settings or to restore the settings to a previously-saved state. Miscellaneous POST snooping POST snooping allows you to query the POST (Power-On Self Test) Snooping code for BIOS LPC Port80. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu.
138 • Appendix C: Acer Smart Console English Keyboard: The screen above shows the Virtual Keyboard in English. Click any key on the keyboard for your BMC connection. Record This feature allows you to record media displays for your console redirection. Start recording: Click this item to start video recording on your remote server. Stop Recording:Click this item to stop video recording on your remote server. Playback This feature allows you to playback the media displays that you have recorded.
139 Macro hotkeys. • Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu.
140 Appendix C: Acer Smart Console the selection. • Close: After configuring the hotkey settings, click Close to close this submenu. Preferences Display Recording Time: Check this box if you want video recording to be automatically turned off at a certain time. Once the automatic stop is selected, enter the number of minutes before your video recording will be automatically shut-off. Display Scale: Use the handle on the slider to set the appropriate scale setting for your video display (from 25 to 100).
141 Once you have selected a language to use, click OK. Window From the Preference submenu, click Window to display the submenu. The Window pop-up menu will open. Check this box to allow the display window to be automatically resized for best video display. Click OK to keep the selection. Video Stream Control From the Preference submenu, click Video Stream Control to display the submenu. The Window pop-up menu will display. Check this box to enable Video Stream Flow Control support.
142 Appendix C: Acer Smart Console Preferences submenu: Click this item to access the Preferences submenu. Full-screen Mode: Click this item to change the display window to the full-screen. Exit Remote Console: Click on this item to exit from the remote connection. User List: Click on this item to display the user list. Change Tool Bar Display: Click this item to change the tool bar display format. Hotplug Keyboard/Mouse: Click this item to use hotplug keyboard and mouse.
143 Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session.
144 Appendix C: Acer Smart Console
145 Index A Adaptec onboard SATA RAID configuring 100 controller enabling 100 creation 100 Adaptec onboard SATA RAID Configuration Utility entering 100 air duct 7 installing 34 removing 34 B backplane board 2.
146 O opening the system 33 installing the top cover 34 removing the top cover 33 optical drive removing 29 P PCI riser board bracket assembly peripherals 17 population sequence lockstep configuration dual processor 50 mirrored configuration single processor 46 power cord 18 Power supply module 7 processor installing 42 removing 41 upgrade guidelines 41 7 server management tools 98 setting up the system 16 pre-installation requirements 16 system boards backplane board 11 mainboard 8 riser board 13 syste
