Acer AL1713 Service Guide Service guide files and updates are available on the CSD web, for more information, Please refer to http://csd.acer.com.
Conventions The following conventions are used in this manual Screen Messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen Give bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishments of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer’s “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
WARNING (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
PRECAUTIONS Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet basement. Do not place the monitor on an unstable trolley, stand, or table. If the monitor falls, it can injure a person and cause serious damage to the appliance. User only a trolley or stand recommended by the manufacturer or sold with the monitor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and following the kit instructions.
Table of Contents Monitor Features .................................................................................................... 7 FACTORY PRESET TIMING TABLE ..................................................................... 8 Monitor Block Diagram ........................................................................................... 9 MAIN BOARD DIAGRAM ..................................................................................... 10 Software Flow Chart ..............................
Chapter 1 Monitor Features Driving System LCD Panel Signal TFT Color LCD Size 43.3cm (17.0”) Pixel pitch 0.264mm (H) x 0.264mm (V) Viewable angle 140 ﾟ(H), 130 ﾟ(V) Brightness 300cd/m2 (typ.) Contrast Ratio 450:1 (typ.) Response Time 25ms (typ.) Video RGB Analog Interface (Analog only model) Separate Sync. H/V TTL H-Frequency 31.5KHz to 85KHz V-Frequency 56Hz to 75Hz Display Color 6bits+FRC Max Pixel Clock 135MHz Max.
External Controls Switch Power Switch Menu > < Auto/Exit Function Contrast/Brightness Phase/Clock H. Position/ V. Position Color (Warm, Cool, User) Language OSD (H. Position, V. Position, Timeout) Auto Config Information Reset Exit Regulatory Compliance UL, CSA, TUS+GS, CG, PSB, B-MARK, PSE, Ergo, FCC, BSMI, VCCI, C-Tick, TCO99, CCC, WHQL FACTORY PRESET TIMING TABLE Standard Resolution Horizontal Frequency (KHz) Vertical Frequency (Hz) VGA 640 x 480 31.469 60.000 640 x 480 37.861 72.
Monitor Block Diagram The LCD Monitor contains an interface board, and inverter/power board, keypad board and flat panel. In Inverter/power board, power section supplies +12V & +5V for Inverter and Interface board used. The inverter section drives the backlight of panel and the DC-DC conversion.
MAIN BOARD DIAGRAM LCD Interface (CON501) MCU SM59264 (U402) Scalar gmZAN3-L (Include ADC, PLL, OSD, LVDS transmitter) (U401) RGB OSD Control (CN201) (U300) Hsync Vsync D-Sub Connector CON301 SCL_VGA SDA_VGA EEPROM 24C02 (U300) 10 SDA SCL EEPROM 24C08 or 24C04 (U201)
Software Flow Chart ACER 17” flow chart item description: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. (1) MCU initialize. Is the EEProm blank? Program the EEProm by default values. Get the user value and mode setting from EEProm. Are the factory key pressed? Enter factory mode. Check the analog port, are there any signal coming? Display “No Signal” message. Enter sleep mode. Wake up the scalar. Program the scalar to be able to show the coming mode. Turn on the LED and set it to green color.
MONITOR INTERFACE BOARD PCB LAYOUT 12
Symbol Component U301 S524A40X21/BR24C02F-WE2/AT24C02/HT24LC02 U401 gm2121 (SMD PQFP208) U402 Flash Memory 1M W39F010-70/A290011TL-70/S29C51001T-90J U403 EEPROM S524A60X81/HT24LC04 U701 Audio AMP IC LM4843MH U801 Regulator SMD TO-263 AP1086K33A/LM1117S3.3/FAN1086M33X U802 Regulator SMD TO-252 SP1117D25A/LM1117DT-2.5 X401 Crystal 14.
FRONT BEZEL ITEM 1 2 3 4 5 DESCRIPTION Power Tack Switch Menu/Enter > (Up) < (Down) Auto/Exit 14
BACK VIEW ITEM 1 2 3 DESCRIPTION Three-pronged power cord VGA Cable with blue connector compliance with PC99 Audio cable 15
Chapter 2 OPERATION INSTRUCTIONS Press the power button to turn the monitor on or off. The other control buttons are located on the front of the monitor. By changing these settings, the picture can be adjusted to your personal preferences. The power cord should be connected. Connect the video cable from the monitor to the VGA Card. Press the power button to turn on the monitor, the power indicator will light up.
NOTES Do not install the monitor in a location near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock. Save the original shipping carton and packing materials, as they will come in handy if you ever have to ship your monitor. For maximum protection, repackage your monitor as it was originally packed in the factory. To keep the monitor looking new, periodically clean it with a soft cloth.
ADJUSTING THE MONITOR 1.) Main OSD Menu a. Outline b. Description for OSD Main Menu Icon Sub Menu Item Sub Menu Icon Description Adjustment Reset Value Range Contrast Contrast from digital register 0-100 50 Brightness Backlight Adjustment 0-100 100 Phase Adjust picture phase to reduce 0-100 Do auto config 0-100 Do Auto Config 0-100 Do Auto Config 0-100 Do Auto Config horizontal line noise Clock Adjust picture clock to reduce vertical line noise H.
Warm N/A Recall warm color temp. from N/A N/A N/A N/A 0-100 The value which we get after EEPROM Cool N/A Recall cool color temp.
2) HOT-KEY MENU a. Outline b. Hot key Description Item Audio Operation Icon Description When the OSD is closed, press left Audio volume adjustment. The or right button will be volume audio will be Mute when audio is Hot-key Function set to 0. Adjustment Reset Range Value 0-100 50 3) OSD MESSAGE a. Outline b. OSD Message Description Item No Signal Description When LCD Monitor power on, but video cable is not connected, will show this message, then enter power saving.
HOW TO OPTIMIZE THE DOS-MODE PLUG AND PLAY Plug & Play DDC1/2B Feature This monitor is equipped with VESA DDC1/2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The communication channel is defined in two levels, DDC1 and DDC2B.
Chapter 3 MACHINE ASSEMBLY This chapter contains step-by-step procedures on how to assemble the monitor for maintenance and troubleshooting. NOTE: 1. The screws for the different components vary in size. During the disassembly process, collect the screws with the corresponding components to avoid mismatch when putting back the components. 2. The monitor surface is susceptible to scratching! Therefore, lay the monitor on a soft surface when mounting or removing the base. 3.
Chassis*1 POW/INV board*1 Control board*1 (PW3x6,MΔ,S-TITE,ZN)*3 (PW3x6,M,ZN-CC)*2 (B/BW4x6,M,ZN)*2 EMI shield*1 (PW3x6,MΔ,S-TITE,ZN)*5 Gasket(20x10x3mm)*4 CPT Panel*1 (PW3x6,M,ZN-CC)*8 Cable ties*1 Cord keep*2 FFC(30pin)*1 TAPE,3M#5491(19x60mm)*1 Out port (PW3x6,MΔ,S-TITE,ZN)*3 (F3x8, MΔ,S-TITE, NI)*2 Interface board*1 (PW3x6,MΔ,S-TITE,ZN)*3 (Bolt，#4-40，NI)*2 23 Mounting bracket (F4x6,M,ZN)*4 Hinge L*1 Hinge R*1 (F4x6,M,ZN)*4
Back cover*1 (B3x8,T6,black)*2 Speaker L*1 Speaker R*1 (B3x8,T6,black)*4 Arm Stand*1 (P/2FW4x22,M,ZN)*4 Rubber*4 Base cover*1 Stand plate*1 (F3x8,T6,ZN)*6 24
Hinge Cover Front Bezel *1 Button *1 Indicator *1 25
Chapter 4 TROUBLESHOOTING 1. Common Acknowledge If you change the M/B, Please re-do “DDC” programmed &”Auto Color balance” If Replace “Power & Inverter board” only, please re-do “Auto color balance”. If you adjust clock and phase, please do it at condition of Windows shut down pattern. If you confirm the R.G.B. color is normal or not, please do it under 16-grey scalar pattern. This LCM is analog interface.
Power LED Amber Is Power LED Amber? YES Do the Hsync. & Vsync. Signals exist in CN301 #13& #14 separately? NO Insert VGA Cable correctly YES Do the Hsync. & Vsync. Signals exist in R304 & R305? NO Check R304 & R305 YES Do the Hsync. & Vsync. Signals exist in U401 #101 & #100? NO Change R304 & R305 YES Is the frequency 14.
2.3 No picture & Backlight on No picture & Backlight on YES Touch OSD Menu Button, Does OSD display? YES Change FL301, FL302 & FL303 NO Are there R.G..
2.4 At 16-gray scale pattern, color lost in some scale Color lost in some scale at 16-gray scale pattern Re-insert the FFC Cable OK, END NO Change FFC Cable NO Change M/B 2.5 If brightness uniform, change Inverter or Panel. 2.6 If you find the vertical line on the screen, please change panel.
3. QPI PCBA Troubleshooting 3.1 Is there DC12V & DC5V at #6 & #8 of CN852? NO YES Check F850 & D850 Is the voltage at C854 in the range of 127V~339V? YES NO Check R855, R857, R852 Is the voltage at #3 of U850 16V? YES NO Check R859 Is the voltage at #6 of U850 0.
3.2 Backlight can’t be turned on No Raster LED Green Backlight cannot be turned on.
Chapter 5 CONNECTOR INFORMATION VGA Connector (D-Sub 15pin) Pin Assignments Pin Symbol Pin Symbol Pin Symbol 1 Red 6 Red_GND 11 N.C. 2 Green 7 Green_GND 3 Blue 8 Blue_GND 13 HSYNC 4 N.C. 9 PC+5V 14 VSYNC 5 GND 10 N.C.
FRU (Field Replaceable Unit) LIST Chapter 6 This chapter gives you the FRU (Field Replaceable Unit) listing in global configuration of AL1713. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please not WHEN ORDER FRU PARTS, that you should check the most up-to-date information available on your regional web or channel (http://aicsl.acer.com.tw/spl/).
Exploded Diagram A No. 1 1 1 1 2 2 2 2 3 4 5 5 6 6 7 7 8 9 9-1 11 12 13 14 15 Designation Bezel,Front,White Bezel,Front,Black Bezel,Front,White Bezel,Front,Black Cover,Back,White Cover,Back,Black Cover,Back,White Cover,Back,Black Button Lens Cover,Hinge,White Cover,Hinge,Black Cover,Arm,White Cover,Arm,Black Cover,Base,White Cover,Base,Black Chassis Pocket,I/O Pocket,I/O Shield,Interface Bracket,Mounting Plane,Stand Hinge Left Hinge Right Identification No.
PART LIST Picture Part Name Description Vendor Part No.
EMI Shield Shield interface 502040602800 Interface Board PCBA Interface board w/ audio PCBA Interface board w/o audio 790201300000 POW/INV Board w/ 12pin wire PCBA PWR/INV board 790201400000 Keypad board PCBA Control board w/SPK PCBA Control board w/o SPK 79020150000 Out Port Pocket I/O W/SPK Pocket I/O w/o SPK 502160200100 502160200110 Panel CLAA170EA02 631102070030 FFC FFC Cable Pitch 1mm 30P L=140mm 454040409010 Cord Keep CLIP WIRE 511100001300 Gasket 10x4x20mm 503060001600 Cha
HRN 8P 240mm HRN ASS’Y 8P 240mm UL1007#24 430300800020 Base Screw Screw F Cross T-3*8 Zn 509212308100 Inverter Board Screw (Small) Screw C Cross M3*6 S-TITE Zn 509916306101 Inverter Board Screw (Big) Screw B Cross M4*6 Zn 509476606100 Interface Board Screw Screw C Cross M3*6 S-TITE Zn 509916306101 37
Chapter 7 SHEMATIC DIAGRAM Keypad Diagram 38
Interface Board Schematic 39
POW/INV Board Schematic 45
