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Packard Bell dot s Series

Service Guide

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Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

Summary of content (182 pages)

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Packard Bell dot s Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
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Revision History Please refer to the table below for the updates made to this service guide.
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
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Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Speaker Module . . . . . . . . . . . . . . . .
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Table of Contents USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Other Failures . . . . . . . . . . . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® 7 Starter for Small Notebook PCs • Genuine Windows® 7 Home Basic (China only) Platform • Intel® Atom™ processor N450 (512 KB L2 cache, 1.
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I/O Interface • Multi-in-1 card reader • Three USB 2.0 ports • External display (VGA) port • Headphone/speaker/line-out jack • Microphone-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Dimensions and Weight • 258.5 (W) x 185 (D) x 25.2 (H) mm (10.17 x 7.28 x 0.99 inches) • 1.1 kg (2.43 lbs.) for models with 3-cell battery pack • 1.25 kg (2.76 lbs.
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Special keys and controls • 84-key keyboard, 93% of standard-size keyboard • Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip • • 12 function keys, four cursor keys, one Windows® key, hotkey controls, embedded numeric keypad, international language support Power button with LED Environment • • Chapter 1 Temperature: • Operating: TBD • Non-operating: TBD Humidity (non-condensing): • Operating: TBD • Non-operating: TBD 3
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System Block Diagram 4 Chapter 1
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Front View # Component 1 Status Indicators Icon Description Light-Emitting Diodes (LED) that light up to show the status of the computer's functions and components. Left View # Component Icon Description 1 DC-in jack Connects to an AC adapter. 2 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 3 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse).
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# Component Icon Description 5 Kensington lock slot Connects to a Kensington-compatible computer security lock. 6 Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network. Bottom and Rear View # 6 Component Icon Description 1 Battery bay Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. 2 Battery release latch Releases the battery for removal.
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Keyboard Area and LCD Panel No. Component Icon Description 1 Webcam Web camera for video communication 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Power button/ indicator Indicates when the computer is turned on. 5 Keyboard Provides all the features of a full-sized, computer keyboard. 6 Power indicator Indicates the computer's power status.
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No. 9 8 Component Bluetooth communication indicator 3G/ Wireless LAN communication indicator Icon Description Indicates the status of the Bluetooth communication.
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Touchpad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice.
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Using the Keyboard Your Packard Bell Dot S has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
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Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
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System Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Function Key 12 Description + Turn the wireless radio on or off. + Turn the Bluetooth radio on or off.
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Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey Icon Function Description + Hot key help Displays the hot key menu description + Wireless toggle Turn the wireless radio on or off. + Bluetooth toggle Turn the Bluetooth radio on or off.
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Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold and then press the <5> key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. The US dollar sign 1. Open a text editor or word processor. 2. Hold and then press the <4> key at the upper-center of the keyboard.
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Hardware Specifications and Configurations Processor Item Specification CPU Core Logic • Intel® Pineview-M (N450, N470) Processor • Micro-FCBGA8 packaging technologies • On die 512-kB, 8-way L2 cache • AMD M880G Chipset Processor Specifications CPU Speed Cores Atom N450B 1.667 1 Atom 470B 1.833 1 Item Mfg. Tech cache Size Package Power Acer P/N 512 K TBD TBD KC.ANB01.45 0 512 K TBD TBD KC.ANB01.
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Item Specification Supports External resolution - VGA port up to 1600 x 900: • 60 Hz16.
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Battery Specification Item 3 Cell 6 Cell 2.2 6 Cell 2.8 Vendor & model name SIMPLO UM09G75 SIMPLO UM09H75 SIMPLO UM09H70 Battery Type Li-ion Li-ion Li-ion Pack capacity 2200 mAh 4400 mAh 5600 mAh Normal Voltage 11.1V 11.1V 11.1 Charge Voltage 12.6V 12.6V 12.6 Fast Charge Current 2.94~3.5A 2.94~3.5A 2.94~3.
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18 Chapter 1
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Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
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Information The Information screen displays a summary of your computer hardware information. Information Main Security Boot InsydeH20 Setup Utility Exit Rev. 3.5 CPU Type CPU Speed Intel(R) Atom(TM) 1.66GHz HDD Model Name: HDD Serial Number: ATAPI Model Name: ST9250315AS 5VC8K25L None System BIOS Version: VGA BIOS Version: V0.
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Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main InsydeH20 Setup Utility Boot Exit Security Rev. 3.
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Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.5 Item Specific Help Supervisor Password Is: User Password Is: IDE0 HDD Password Is: Clear Clear Frozen Set Supervisor Password Set User Password Set IDE0 Hdd Password Power on password F1 Help ESC Exit Install or Change the password and the length of password must be greater than one word.
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Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password Confirm New Password 2. [ [ ] ] Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
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Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Set Supervisor Password Enter Current Password Enter New Password Confirm New Password [ [ [ ] ] ] 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter.
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Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Security Boot InsydeH20 Setup Utility Exit Rev. 3.5 Item Specific Help Boot priority order: 1. 2. 3. 4. 5. 6. F1 Help ESC Exit Chapter 2 Use < > or < > to select a device, then press to move it down the list, or to move it up the list.
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Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Security Boot InsydeH20 Setup Utility Exit Rev. 3.5 Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit Select Item Select Menu Exit System Setup and save your changes to CMOS.
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BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
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DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1. Information Main Security Boot InsydeH20 Setup Utility Exit Rev. 3.5 Item Specific Help Boot priority order: 1. 2. 3. 4. 5. 6. F1 Help ESC Exit 3.
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NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays.
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WinFlash Utility Perform the following steps to use the WinFlash Utility: 30 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all programs and applications and reboot the system.
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Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password methods: Removing HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: 1. After the error is displayed, select the Enter Unlock Password option on the screen. 2. An Encode key is generated for unlocking utilities. Note down this key. 3. Execute the UnlockHD.
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Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the U72 jumper as shown below. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
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Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
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Example 1: Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM Input: dmitools /ws 01234567890123456789 Example 4: Write UUID to EEPROM (Crea
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3. Execute MAC.BAT to write MAC information to eeprom.
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36 Chapter 2
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Chapter 3 Machine Disassembly and Replacement IMPORTANT:The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
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General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack.
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External Module Disassembly Process IMPORTANT:The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
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Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
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Removing the SD Dummy Card 1. Push the SD dummy card inwards to eject it. 2. Pull the card out from the slot.
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Removing the DIMM Module 1. Remove the one (1) captive screws of the RAM cover. 2. Lift off the RAM cover. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
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4. Remove the DIMM module.
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Removing the HDD Module 1. See “Removing the Battery Pack” on page 40. 2. Loosen the three (3) captive screws on the HDD cover. 3. Pry up the HDD cover at the location shown and remove. 4. Lift out the pull-tab.
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5. Grasp the pull-tab and pull the HDD module out of the bay. 6. Remove the HDD module. 7. Remove the four (4) screws (two each side) securing the hard disk to the carrier.
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8. Remove the HDD from the carrier.
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Removing the WLAN Module 1. See “Removing the Battery Pack” on page 40. 2. Loosen the three (3) captive screws on the HDD cover. 3. Pry up the HDD cover at the location shown and remove. 4. Disconnect the antenna cables from the WLAN Module. NOTE: Cable placement is Black to the MAIN terminal (top) and White to the AUX terminal (bottom).
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5. Move the antennas away and remove the one (1) screw. Step WLAN Module Size M2*3 Quantity Screw Type 1 6. Remove the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
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Removing the 3G Module 1. See “Removing the Battery Pack” on page 40. 2. Loosen the three (3) captive screws on the HDD cover. 3. Pry up the HDD cover and remove. 4. Disconnect the antenna cables from the3G module. NOTE: Cable placement is BLUE to the MAIN terminal (bottom) and White to the AUX terminal (top).
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5. Move the antennas away and remove the one (1) screw. Step 3G Module Size M2*3 Quantity Screw Type 1 6. Remove the 3G Module from the 3G socket. When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
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Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Keyboard Remove Power Board Remove Upper Cover Remove Button Board Remove LED Board Remove Bluetooth Module Remove Bridge Board Remove Thermal Module Remove Mainboard Remove I/OBoard Remove Speaker Module Remove Function Board Remove LCD Module Screw List Step Screw Quantity Part No. Upper Cover M2*8 7 86.WH202.004 Lower Cover M2*8 4 86.WH202.004 M2*3 2 86.WH202.
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Removing the Keyboard 1. Push down on the latch holding the top center of the keyboard. 2. Pry up the keyboard at the top center. 3. Lift up the left and right corners of the keyboard forcefully to release latches under the board.
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4. Turn the keyboard over. 5. Unlock the FPC. 6. Remove the FPC and the keyboard.
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Removing the Upper Cover 1. See “Removing the Keyboard” on page 52. 2. Unlock and remove the power FFC. 3. Unlock and remove the buttonboard FFC. 4. Remove the seven (7) screws in the upper cover.
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5. Turn the computer over. Detach the antenna cables from the retention guides. 6. Remove the eleven (11) screws in the lower cover.
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7. Open the LCD module, stand the LCD module vertically, then pry the upper cover away from the lower cover at the location shown. 8. Continue to pry the covers apart long the front edge. 9. Pry apart the upper cover along the sides.
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10. Firmly pull the upper cover up off the latches underneath the cover. 11. Remove the upper cover.
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Removing the Button Board 1. See “Removing the Upper Cover” on page 54. 2. Remove the tape from the touchpad FFC. 3. Release the touchpad FFC locking latch and disconnect the touchPad FFC from the cover. 4. Pull the button board FFC off the adhesive.
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5. Remove the two (2) screws securing the TouchPad Bracket to the Upper Cover. Step Button Board Size M2*3 Quantity Screw Type 2 6. Remove the button board from the Upper Cover.
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Removing the Power Board 1. See “Removing the Upper Cover” on page 54. 2. Pry the power board off the adhesive and remove.
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Removing the LED Board 1. See “Removing the Upper Cover” on page 54. 2. Unlock and remove the LED FFC from the mainboard. 3. Remove the one (1) screw. Step LED Board Size M2*3 Quantity Screw Type 1 4. Lift the LED Board away from the chassis.
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Removing the Function Board 1. See “Removing the Upper Cover” on page 54. 2. Remove the tape over the cables. 3. Disconnect the microphone cable. 4. Unlock and disconnect the function board FFC.
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5. Pry up the function board and remove.
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Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 54. 2. Disconnect the Bluetooth cable from the mainboard connector. 3. Pry the Bluetooth module off the adhesive. 4. Disconnect the cable from the Bluetooth module.
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Removing the Bridge Board 1. See “Removing the Upper Cover” on page 54. 2. Remove the tape over the cables. 3. Remove the two (2) screws. Step Bridge Board Size M2*3 Quantity Screw Type 2 4. Remove the bridge board from the chassis.
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Removing the I/O Board 1. See “Removing the Upper Cover” on page 54. 2. See “Removing the Function Board” on page 62. 3. See “Removing the Bridge Board” on page 65. 4. Disconnect the speaker cable. 5. Remove the one (1) screw.
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6. Remove the I/O board from the chassis.
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Removing the Mainboard 1. See “Removing the Power Board” on page 60. 2. See “Removing the LED Board” on page 61. 3. See “Removing the Function Board” on page 62. 4. See “Removing the Bluetooth Module” on page 64. 5. See “Removing the Bridge Board” on page 65. 6. Remove the tape from the LCD cable. 7. Disconnect the LCD cable. 8. Disconnect the DC cable.
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9. Remove the one (1) screw. Step Mainboard Size M2*3 Quantity Screw Type 1 Removing the Thermal Module 1. See “Removing the Mainboard” on page 68. 2. Disconnect the fan cable.
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3. Remove the three (3) screws. Step Thermal Module Size M2*3 Quantity Screw Type 3 4. Remove the thermal module from the mainboard.
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Removing the LCD Module 1. See “Removing the Mainboard” on page 68. 2. Remove the DC jack housing. 3. Lift up the chassis and pull the left antenna cables through to the front. 4. Remove the adhesive tape from the antenna cables.
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5. Remove the left antenna cables from the retention guides. 6. Remove the right antenna cables from the antenna guides. 7. Remove the two (2) screws.
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8. Remove the LCD module from the chassis. Removing the Speaker Module 1. See “Removing the I/O Board” on page 66. 2. See “Removing the Mainboard” on page 68. 3. Remove the four (4) screws.
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4. Remove the adhesive tape off the speaker cables. 5. Remove the cables from the retention guides and pull away.
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LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel Remove Camera Module Remove LCD Panel Remove LCD Cable Remove LCD Brackets Remove 3G Antennas Remove Microphone Remove WLAN Antennas Screw List Step LCD Bezel Screw M2*4 Ni Quantity 2 Part No. 86.WH202.001 LCD Panel M2*3 4 86.WH202.005 LCD Brackets M2*3 4 86.WH202.
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Removing the LCD Bezel 1. See “Removing the LCD Module” on page 71. 2. Remove the two (2) screw caps. 3. Remove the two (2) screws. Step LCD Bezel Size M2*4 Ni Quantity Screw Type 2 4. Starting from the bottom center of the bezel, pry the bezel upwards and away from the panel. Move along the edge and down each side until all sides of the bezel are removed. NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
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Chapter 3 77
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Removing the Camera Module 1. See “Removing the LCD Bezel” on page 76. 2. Disconnect the camera cable. 3. Pry the camera from the module.
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Removing the LCD Panel 1. See “Removing the Camera Module” on page 78. 2. Lift the foil off the LCD cable. 3. Remove the four (4) securing screws from the LCD Panel. Step LCD Panel Size M2*3 Quantity Screw Type 4 4. Lift the LCD Panel out of the module, top edge first, as shown.
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Removing the LCD Brackets and Cable 1. See “Removing the LCD Panel” on page 79. 2. Remove the four (4) screws of the LCD brackets. Step LED Panel Brackets Size M2*3 Quantity Screw Type 4 3. Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it in place. 4. Lift up the tranaparent adhesive protector securing the cable to the LCD Panel.
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5. Disconnect the cable from the panel connector and lift the FPC cable from the panel.
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Removing the Microphone Module 1. See “Removing the LCD Panel” on page 79. 2. Lift the foil tabs off the microphone cable. 3. Lift the foil tab off the micrphone module. 4. Lift the microphone module clear of the module.
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Removing the 3G Antennas 1. See “Removing the LCD Panel” on page 79. 2. Lift the foil tabs off the 3G right cable. 3. Lift the right 3G antenna cable out of the retention guides.
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4. Pry the right 3G antenna off the LCD module cover. 5. Lift the right antenna foil off the adhesive backing. 6. Lift the foil tab off the left 3G antenna cable.
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7. Pull the left 3G antenna cable out of the retention guides. 8. Pry the left 3G antenna off the LCD module cover. Removing the WLAN Antennas 1. See “Removing the 3G Antennas” on page 83. 2. Remove the right WLAN antenna cable from the cable retention guides.
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3. Pry the right WLAN antenna off the LCD module cover. 4. Remove the left WLAN antenna cable away from the retention guides. 5. Pry the WLAN antenna off the LCD module cover.
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LCD Module Reassembly Procedure Replacing the WLAN Antennas 1. Replace the left (white cable) and right (black cable) antennas as shown. Press down on the adhesive pads to secure the antennas in place. 2. Lay the cables along the cable channel.
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Replacing the 3G Antennas 1. Adhere the left 3G antenna (blue cable) onto the LCD module cover. 2. Lay the cable through the cable channel guides. 3. Replace the foil tabs over the cables.
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4. Adhere the right side 3G antenna (yellow cable) to the LCD module case. 5. Lay the cable through the cable channel guides. 6. Replace the foil tabs over the cables.
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Replacing the Microphone 1. Adhere the microphone into the LCD module cover. 2. Replace the foil tab over the microphone. 3. Lay the microphone cable onto the LCD module cover.
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4. Replace the foil tabs.
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Replacing the LCD Cable 1. Replace the LCD cable connector. 2. Adhere the transparent connector protector. 3. Adhere the LCD cable to LCD panel bottom side edge as shown. NOTE: The circular portion of the cable runs along the panel side. The flat portion of the cable is adhered to the panel base.
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4. Adhere the webcam LCD cable arm to the LCD panel. NOTE: Pay attention to the proper location of the webcam cable arm. Replacing the LCD Panel 1. Align the left and right LCD panel brackets with the panel. 2. Replace the four (4) screws.
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Step LCD Module Brackets Size M2*3 Quantity Screw Type 1 3. Replace the LCD panel into the LCD module cover bottom edge first. 4. Replace the four (4) screws.
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Step LCD Module Brackets Size M2*3 Quantity Screw Type 4 5. Adhere the LCD cable along the panel edge. 6. Lay the cables though the left and right hinges as shown. Replacing the Camera Module 1. Adhere the camera to the LCD module cover.
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2. Connect the webcam cable.
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Replacing the LCD Bezel 1. Locate the bezel hinges first and press down until there are no gaps between the bezel and the LCD module cover hinge wells. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. 2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module.
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3. Replace the two (2) screws. Step LCD Bezel Size M2*4 Ni Quantity Screw Type 2 4. Replace the two (2) screw covers.
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Main Module Reassembly Procedure Replacing the Speakers 1. Replace the two speaker housings into the bottom cover. 2. Lay the speaker cables into the retention guides. 3. Replace the adhesive tape.
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4. Replace the four (4) screws. Step Speakers Size M2*3 Quantity Screw Type 4 Replacing the LCD Module 1. Place the LCD module onto the main unit lower cover.
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2. Replace the two (2) screws. Step LCD Hinges Size M2*4 Quantity Screw Type 2 3. Lay the right side cables into the retention guides. 4. Lay the left side cables into the retention guides.
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5. Replace the adhesive tape. 6. Push the left side cables through the slot in the lower cover. 7. Replace the DC power jack. Replacing the Thermal Module IMPORTANT:Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module.
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• ShinEtsu 7762 The following thermal pads are approved for use: 1. Eapus XR-PERemove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2. Apply a small amount of thermal grease to the centre of the CPU—there is no need to spread the grease manually, the force used during the installation of the Thermal Module is sufficient. 3.
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104 Chapter 3
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Replacing the Mainboard 1. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, left side first (1), then rotate it downward into position (2). (1) (2) 2. Replace the one (1) screw in the mainboard. Step Mainboard Size M2*3 Quantity Screw Type 4 3. Connect the DC power cable.
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4. Connect the LCD cable. 5. Replace the adhesive tape over the LCD cable.
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Replacing the I/O Board 1. Replace the I/O board, inserting the external connectors first 1, then lowering the board into place 2. 2. Replace the one (1) screw. Step I/O Board Size M2*3 Quantity Screw Type 1 3. Connect the speaker cable.
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Replacing the Bridge Board 1. Replace the bridge board, firmly seating the pcb in the underside connectors. 2. Replace the two (2) screws. Step Bridge Board Size M2*3 Quantity Screw Type 2 3. Replace the adhesive tape over the speaker cable.
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Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the Bluetooth module 2. Replace the Bluetooth module. 3. Connect the Bluetooth cable to the mainboard.
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Replacing the Function Board 1. Replace the function board. 2. Connect the function board FFC to the I/O board. 3. Lock the function board FFC.
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4. Connect the microphone cable to the I/O board. 5. Replace the adhesive tape over the cables as shown. Replacing the LED Board 1. Replace the LED board.
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2. Replace the one (1) screw. Step LED Board Size M2*3 Quantity Screw Type 1 3. Connect the LED board FFC. 4. Lock the LED board FFC.
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Replacing the Power Board 1. Replace the power board. 2. Press down firmly to adhere in location.
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Replacing the Button Board 1. Replace the button board. 2. Replace the two (2) screws. 3. Adhere the button board FFC to the upper cover.
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4. Connect the touchpad FFC. 5. Lock the touchpad FFC. 6. Replace the adhesive tape.
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Replacing the Upper Cover 1. Pull the power board FFC through the upper cover. 2. Replace the upper cover ensuring the hinge covers are seated properly. 3. Press down on the top left and right upper cover edges.
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4. Press down around the upper cover edges. 5. Press down firmly on the upper cover on the locations shown to ensure the underside latches engage properly.
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6. Squeeze the bottom edge closed as shown. 7. Turn the computer over and press down on the upper cover top edge. 8. Replace the eleven (11) screws in the lower cover.
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9. Pull the cable through completely. 10. Lay the cable through the retention guides. 11. Replace the seven (7) screws in the upper cover.
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12. Connect the button board FCC i) and lock it ii). i) ii) 13. Connect the power FFC i) and lock it ii).
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Replacing the Keyboard 1. Connect the keyboard FPC i) and lock it ii). i) ii) 2. Turn the keyboard over. 3. Press down on the keyboard to engage the top center latch.
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Replacing the 3G Module 1. Replace the 3G module. 2. Replace the on (1) screw. Step 3G Module Size M2*3 Quantity Screw Type 1 3. Replace the two (2) connectors. Yellow cable on the HDD bay side connector, Blue on the right side connector.
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Replacing the WLAN Module 1. Replace the WLAN module. 2. Replace the one (1) screw. Step WLAN Module Size M2*3 Quantity Screw Type 1 3. Replace the two connectors. The Black cable on the HDD bay side connector, the White cable on the right side edge connector.
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Replacing the Hard Disk Drive 1. Replace the HDD into the carrier. 2. Replace the four (4) screws, two (2) on each side. Step HDD Module Size M3*3 Quantity Screw Type 4 3. Replace the HDD module into the HDD bay.
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4. Slide the HDD module forward to engage the connectors. 5. Ensure the pull tab is tucked down neatly.
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Replacing the DIMM Module 1. Replace the DIMM module. 2. Press the DIMM module to lock into place. Replacing the Lower Covers 1. Replace the HDD cover by first locating the external edge flanges (1) and then lowering into place (2).
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2. Replace the DIMM module cover by first inserting the internal edge (1) and then lowering into place (2) as shown. 1 2 3. Tighten the three (3) captive screws of the HDD cover and the one (1) captive screw of the DIMM cover. Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place.
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Replacing the SD Dummy Card 1. Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing.
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Chapter 4 Troubleshooting Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
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Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check AC/Batt only power on NG OK OK Check Power/B Whether OK NG Swap AC/Battery Swap Power SW/B Swap M/B Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 130 1.
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No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Replace LCD panel/cable No LCD panel/cable ok? Replace M/B Power On? No go to no power trouble shooting step Ext. DDRRAM module well connected? No Connect it well Ext. DDRRAM module OK? No Replace Ext.
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Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 38. 3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. See “Disassembly Process” on page 38. 4.
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LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start OK Check LCD module? NG Swap LCD cable /LCD panel Swap M/B Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
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TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check M/B T/P FFC NG OK OK Check Logic Upper NG Re-assemble the T/P FFC to M/B Swap/Reassemble the T/P board or T/P FFC Swap M/B Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
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1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver. 5. Ensure that all volume controls are set mid range: a.
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Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check M/B Mic cable NG OK OK Check MIC wire of LCD module NG Re-assemble the MIC cable to M/B Swap MIC wire of LCD module Swap M/B [ Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled.
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HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows 7 Startup Repair Utility: a. insert the Windows 7 Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c. The Install Windows screen displays.
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USB Failure If the USB fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRU: Start OK Check IO/B to M/B CONN NG OK OK Re-assemble the IO/B CONN to M/B Swap IO/B Check IO/B NG Swap M/B Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem.
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Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Fan power cable well connected? No Connect it well Fan OK? No Replace fan CPU Heat sink well seated? No Seat it well Replace M/B External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2.
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13. If the Issue is still not resolved, see “Online Support Information” on page 167. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs: 140 1. Check Drive whether is OK. 2. Check Test Fixture is ok. 3. Swap M/B to Try.
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Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
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Post Codes These tables describe the POST codes and descriptions during the POST. Post Code Range Phase POST Code Range SEC 0x01 - 0x0F PEI 0x70 - 0x9F DXE 0x40 - 0x6F BDS 0x10 - 0x3F SMM 0xA0 - 0xBF S3 0xC0 - 0xCF ASL 0x51 – 0x55 0xE1 – 0xE4 PostBDS 0xF9 – 0xFE InsydeH2ODDT™ Reserve 0xD0 – 0xD7 OEM Reserve 0xE8 – 0xEB Reserved 0xD8 – 0xE0 0xE5 – 0xE7 0xEC – 0xF8 SEC Phase POST Code Table Functionality Name (Include\ PostCode.
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PEI Phase POST Code Table: Functionality Name (Include\ PostCode.
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DXE Phase POST Code Table: Functionality Name (Include\ PostCode.
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BDS Phase POST Code Table: Functionality Name (Include\ PostCode.
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NOTE: The color bar items indicate 3rd party related functions that are platorm dependent. PostBDS POST Code Table Functionality Name (Include\ PostCode.h) Post Code Phase Description POST_BDS_NO_BOOT_DEVICE POST _BDS F9 No Boot Device POST_BDS_START_IMAGE POST _BDS FB UEFI Boot Start Image POST_BDS_ENTER_INT19 POST _BDS FD Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST _BDS FE Try to Boot with INT 19 S3 Functions POST Code Table Post Code Functionality Name (Include\ PostCode.
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Functionality Name (Include\ PostCode.h) Phase Post Code SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4 SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5 SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Description InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.
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148 Chapter 4
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Chapter 5 Jumper and Connector Locations Mainboard Description Top View ITEM Chapter 5 DESCRIPTION SW1 NAV50 Power Button LED1 NAV50 Power LED PJP1 AC-IN Jack JP3 SIM Connector JLVDS1 LCD Connector JP18 LED/B Connector JP23 NAV60 Power/B Connector JKB1 Internal Keyboard Connector JP11 T/P Connector JP2 Bridge/B Connector JBT1 B/T connector 149
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Bottom View ITEM 150 DESCRIPTION PJP2 Battery Connector JCRT1 CRT Connector JUSB1 USB Connector JUSB2 USB Connector JHDD1 HDD Connector JDIM1 WWAN Connector JP12 FAN Connector JDIM1 RAM Connector Chapter 5
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Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for the computer. There is one Hardware Open Gap on the mainboard for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description is as follows: Item R1184 Description Clear CMOS Jumper The J3 jumper is located on the mainboard close to the DIMM module.
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BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST.
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Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
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FRU List CATEGORY Acer Description AcerPN BOARD BLUE TOOTH 2.1 BH.21100.004 CARD READER BOARD 55.WH202.001 BRIDGE BOARD 55.WH202.002 BUTTON BOARD 55.WH202.003 LED BOARD 55.WH202.004 POWER BOARD 55.WH202.005 FUNCTION BOARD 55.WH202.006 FOXCONN WIRELESS LAN ATHEROS HB93 1X2 BGN (HM) NI.23600.046 FOXCONN WIRELSS LAN ATHEROS HB95 1X1 BG (HM) NI.23600.047 FOXCONN WIRELESS LAN BROADCOM 4312H BG (HM) NI.23600.053 HUAWEI EM770W LC.21300.008 TBD QUALCOMM GOBI2000-VERIZON LC.21300.
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CATEGORY Chapter 6 Acer Description AcerPN BLUE TOOTH CABLE 50.WH202.001 DC-IN CABLE 50.WH202.002 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010 POWER CORD KOREA 3 PIN 27.
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CATEGORY Acer Description AcerPN LCD CABLE 50.WH202.005 ANTENNA 3G-MAIN 50.WH302.001 ANTENNA 3G-AUX 50.WH302.002 CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR SILVER - GTW 60.WH402.001 UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR BLACK SILVER - GTW 60.WH202.002 UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR SILVER - GTW 60.WH402.002 UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR BLACK SILVER - PB 60.BGL02.001 UPPER CASE ASSY FOR W/BT, INCL.
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CATEGORY Acer Description AcerPN HDD HOUSING 33.WH202.001 LCD COVER-BLACK GTW 60.WH202.005 LCD COVER-BLACK PB 60.BGL02.003 LCD COVER-WHITE GTW 60.WH402.005 LCD COVER-WHITE PB 60.BGN02.003 LCD BEZEL-BLACK 60.WH202.006 LCD BEZEL-WHITE 60.WH402.006 LCD BRACKET R&L 33.WH202.002 CAMERA 0.3M 57.WH202.001 THERMAL MOUDLE (FAN) 60.WH202.
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CATEGORY Acer Description AcerPN KEYBOARD 158 Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black US International Texture KB.I100G.026 Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black Arabic Texture KB.I100G.002 Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black Chinese Texture KB.I100G.006 Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black Russian Texture KB.I100G.
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CATEGORY Chapter 6 Acer Description AcerPN Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Brazilian Portuguese Texture KB.I100G.004 Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 88KS Black Japanese Texture KB.I100G.014 Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White US International Texture KB.I100G.055 Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White Greek Texture KB.I100G.
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CATEGORY Acer Description AcerPN Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White SLO/CRO Texture KB.I100G.048 Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White CZ/SK Texture KB.I100G.033 Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Brazilian Portuguese Texture KB.I100G.032 Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 88KS White Japanese Texture KB.I100G.042 ASSY LED MODULE 10.
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CATEGORY Acer Description AcerPN MIC SET FOR W/3G 23.WH302.
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Appendix A Model Definition and Configuration Model Acer Part No DOTS221G25n LU.BGL 0D.002 DOTS221G16n LU.BGL 0B.002 DOTS221G16n LU.BGL 0B.001 DOTS221G25n LU.BGL 0D.001 DOTS221G16n LU.BGN 0D.001 HDD 1(GB) N250GB5.4KS N160GB5.4KS N160GB5.4KS N250GB5.4KS N160GB5.4KS Appendix A Description CPU LCD DOTS2-21G25n SNW7ST32DTDE1 UMACkk 1*1G/250/BT/6L2.2/5R/ CBSD_bgn_0.3D_BAG_GEk_DE41 DOT_S2.GE/120 DOTS2-21G16n AOXPHDTFR1 UMACkk 1*1G/160/6L2.2/5R/ CB_bgn_0.3D_GEk_FR51 DOT_S2.
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Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under the Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the appropriate Compatibility Test Report released by the Acer Mobile System Testing Department.
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BRAND Type Description SIMPLO 3CELL2.2 Battery SIMPLO UM-2009G Li-Ion 3S1P LGC 3 cell 2200mAh Main COMMON ID:UM09G73 SIMPLO 3CELL2.2 Battery SIMPLO UM-2009G Li-Ion 3S1P PANASONIC 3 cell 2200mAh Main COMMON ID:UM09G71 SIMPLO 3CELL2.2 Battery SIMPLO UM-2009G Li-Ion 3S1P SAMSUNG 3 cell 2200mAh Main COMMON ID:UM09G75 SIMPLO 3CELL2.2 Battery SIMPLO UM-2009GW Li-Ion 3S1P SAMSUNG 3 cell 2200mAh Main COMMON ID:UM9G75 , white SIMPLO 6CELL2.
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BRAND Type Description TOSHIBA N160GB5.4KS HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SATA LF F/W: FG011J TOSHIBA N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB MK2555GSX Libra SATA LF F/W:FG001J WD N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 GP-0T Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard Black NONE Texture AR8132L Atheros AR8132L AUO NLED10.
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166 Appendix B
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Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
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168 Appendix C
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Index A External Module Disassembly Flowchart AFLASH Utility 35 F Antennas Removing 98 Features 1 B Flash Utility Removing 95 Replacing 103 Removing 46 Replacing 131 FRU (Field Replaceable Unit) List BIOS 161 H vendor 17 Version 17 Hard Disk Drive Modules 27–35 Replacing Boot 33 Exit 34 Navigating 27 Onboard Device Configuration 31 Power 33 Save and Exit 34 Security 30 System Security 34 127 HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure Board Layout
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N LCD Brackets Removing 95 Replacing 103 LCD Failure 135 No Display Issue 137 O LCD Module ODD Failure Removing 65 Replacing 120 Removing 49 Replacing 129 LCD Module Disassembly Flowchart 90 LCD Module Reassembly Procedure 142 ODD Module Online Support Information 100 LCD Panel P Removing 93 Replacing 103 Panel LED Board 5 Bottom left 5 Removing 76 Replacing 115 PC Card Lower Covers 8 11 Power Board Removing 48 Replacing 129 Removing 94 Replacing 100 Power On Failure M 134 P
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T Test Compatible Components Thermal Grease 183 108 Thermal Module Removing 88 Replacing 108 Thermal Unit Failure 148 TouchPad Bracket Removing 74 Replacing 116 TouchPad Failure 138 Troubleshooting Built-in KB Failure 137 EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 140 Internal Speakers 138 LCD Failure 137 Modem 145 No Display 135 ODD 142 Other Failures 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146 U Undetermined Problems 150 Upper Cover Removing 70 Replacing 116 USB Board
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