TravelMate 6293 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on TravelMate 6293 Series service guide.
Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
VI
Table of Contents System Specifications 1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Board Layort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Reader Dummy Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the Wirless Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing RAM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing BTCB Screws . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Operating System Genuine Windows Vista® Business* Genuine Windows Vista® Home Premium* Genuine Windows Vista® Home Basic* Platform Intel® Centrino® 2 processor technology, featuring: z Intel® Core™ 2 Duo mobile processor z Mobile Intel® GM45 Express Chipset z Intel® Wireless WiFi Link 5100/5300 System Memory Dual-Channel DDR3 support Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4
Communication Acer Video Conference, featuring: z Integrated Acer Crystal Eye webcam z Acer PureZone technology z Optional Acer Bluetooth® VoIP phone WLAN: Intel® Wireless WiFi Link 5100/5300 WPAN: Bluetooth® 2.0+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.
Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter Environment Temperature: z Operating: 5 °C to 35 °C z Non-operating: -20 °C to 65 °C Humidity (non-condensing): z Operating: 20% to 80% z Non-operating: 20% to 80% NOTE: "*" only for certain models.
System Block Diagram 4 Chapter 1
Board Layort Top View TM6293 M/B layout and connector location TOP view Chapter 1 No.
Bottom view Bottom view No. Name Description 1 CN601 USB Port 2 CN603 Battery CNTR 3 CN604 Docking CNTR 4 CN602 FAN Cable CNTR 5 Jack600 6 CN600 7 Jack601 8 CN608 DC In Jack VGA Port RJ45 HDD CNTR 9 CN609 Wirless Card CNTR 10 CN610 RTC Cattery Cable CNTR 11 Jack603 MIC Jack 12 Jack602 Earphone Jack NOTE: There’s no clear CMOS jumper available on this model.
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer.
No. Item Description 1 Acer Crystal Eye Web camera for video communication. (only for certain models) 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 Empowering key Lanuch Acer Empowering Technology. 4 Power button Turns the computer on and off. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 6 Keyboard For entering data into your computer.
Closed Front View No. Icon Item Description 1 Speakers Left and right speakers deliver stereo audio output. 2 Bluetooth communication switch Enable/disables the Bluetooth function. 3 Wireless communication switch Enable/disables the wireless function. 4 Infrared port Interfaces with infrared devices (e.g., infrared printer and IR-aware computer). 5 Microphone jack Accepts input from external microphones. 6 Headphones/ speaker/line-out jack Connects to audio line-out devices (e.g.
Right View No. Icon 1 Item 5-in-1 card reader Description Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card. Note: Push to remove/install the card. Only one card can operate at any given time. 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive.
Base View No. Chapter 1 Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery to remove the battery pack. 3 Battery lock Locks the battery in position. 4 Acer ezDock II/II+ connector Connects to Acer ezDock II/II+. 5 Acer DASP (Disk Anti-Shock Protection) Protects the hard disk drive from shocks and bumps. (only for certain models) 6 Hard disk bay Houses the computer's hard disk (secured with screws).
Touchpad Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader. Move your finger across the touchpad (1) to move the cursor. Press the left (2) and right (4) buttonslocated beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey Icon Function Description + Hotkey help Displays help on hotkeys. + Acer eSettings Launches Acer eSettings in Acer Empowering Technology.
Hardware Specification and Configurations Processor Item Specification CPU type Intel CPU Penryn Core logic IntelGM45 + ICH9M CPU package uFCPGA, Socket P CPU core voltage 0.35~1.
Modem Interface Item Specification Data modem data baud rate (bps) 56K Supports modem protocol V.
Hard Disk Drive Interface Item Specification Vendor & Model Name HGST: HTS542512K9SA00 HTS542525K9SA00 HTS542516K9SA00 Capacity (GB) 120 160 250 320 Bytes per sector 512 Data heads 2 4 for Toshiba and HGST 4 SEAGATE: ST9120817AS ST9160827AS ST9250827AS Drive Format Disks 1 Spindle speed (RPM) 5400 RPM Performance Specifications Buffer size 8M Interface SATA Max.
DVD-Super Multi Interface Item Specification Vendor & Model Name TOSHIBA 8X TS-L632D PHILIPS 8X DS-8A1P HLDS 8X GSA-T20N Performance Specification With CD Diskette Transfer rate (KB/sec) Sustained:Max 3.6Mbytes/sec Sustained:Max 10.8Mbytes/sec Buffer Memory 2MB Interface Intergated Serial ATA Applicable disc format Chapter 1 Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Plus 2. Reads data in super Audio CD (SACD) Hybrid type 3.
Audio Interface Item Specification Audio Controller Realtek ALC268-VB1 Audio onboard or optional On board Mono or Stereo Stereo Resolution 1dB of analog output volue control Compatibility HDA audio Interface.
Keyboard Item Specification Keyboard controller ITE 8512E Total number of keypads 88-/89-/92-key Windows logo key Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & Model Name Specification Panasonic LI-ION 9 CELL 7200mAh SANYO LI-ION 6CELL 4400 mAh Battery Type Li-ion Pack capacity 7200 mAh 4400mAh Number of battery cell 9 cell 6 cell Package configuration 3 cells in series, 3 series in parallel 3 cells in seri
LCD Inverter Item Specification Vendor & model name TDK TAIWAN CORP. - TDB488NR Brightness conditions 3.14V~3.47V Input voltage (V) 9.0V~20V Input current (mA) 0.6A(MAX) Output voltage (V, rms) AC660V Output current (mA, rms) 1.9mA~2.5mA (Min. Brightness) 6.0mA~7.0mA (Max. Brightness) Output voltage frequency (k Hz) 54KHz~60KHz AC Adaptor Item Input rating Specification 100V AC to 240V AC, 50Hz to 60Hz Maximum input AC current 1.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the left and right arrow keys. To choose an item, use the up and down arrow keys. To change the value of a parameter, press F5 or F6. A plus sign (+) indicates the item has sub-items. Press Enter to expand this item. Press Esc while you are in any of the menu options to go to the Exit menu.
Information The Information screen displays a summary of your computer hardware information. Phoenix TrustedCore Setup Utility Information Main Advanced CPU Type: Genuine Intel (R)® CPU CPU Speed: XXXX GHz IDE0 Model Name: TOSHIBA Security Boot Exit Setup defaults Xxxx (Note) MK3018GAP-(PM) IDE0 Serial No: Y2554027T ATAPI Model Name Slimtype (Note) DVD-ROM LSD-081-(SM) System BIOS Version: V1.00 VGA BIOS Version: ATI M9+XC V0.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Advanced The Advanced screen allows the user to set the serial, infrared and parallel ports. Phoenix TrustedCore Setup Utility Information Main Advanced Serial Port [Auto] Infrared Port(FIR) : [Auto] Parallel Port: [Auto] Mode: Security Boot Exit [ECP] ? ASF Configuration F1 Help Esc Exit ↑↓ Select Item F5/F6 Change Values ←→ Select Menu Enter Select4Sub-Menu F9 Setup defaults F10 Save and Exit The table below describes the parameters in this screen.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access.
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: 2. Type a password in the "Enter New Password" field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the "Confirm New Password" field.
Changing a Password 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e. After setting the password, the computer sets the User Password parameter to “Set”. 5. If desired, you can enable the Password on boot parameter. 6.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Phoenix TrustedCore Setup Utility Information Main Advanced Security Boot Exit Item specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving Setup data to CMOS. Load Setup Defaults Load default values for all SETUP item.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
HDD unlock Utility This section provide you with removing HDD password method. Remove HDD Password If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. If you need to solve HDD password locked problem, you can run unlock6.EXE 1. Key in “unlock6 error code 205” 2. Select “2” 3. Choose one HDD password Reboot system and key in “R6PI11X” or “MI8N4KK” to HDD user password.
BIOS Flash SOP under DOS Mode 1. USB Floppy into DOS Mode. 2. Dos mode run: phlash16 xxx.rom 3. Restart System. BIOS update SOP 1. Go to SWinFlashn\Applicaion\Properties\Compatibility. 2. Select\Compatibility\Privilege Level\Run this program as an administrator.
38 3. Execute SWin-Flash Application. 4. Select new BIOS update. 5. Run Flash BIOS..
6. SWinFlash BIOS is select ok. 7. SWin-Flash program is running. v Load new BIOS. v Analyze old and new BIOS. v Compatibility. v Read old BIOS. v Save old BIOS to Backup file. v Flash new BIOS. System BIOS was success update. 8. System will be shut down. NOTE: 1. Please input AC adapter when flash BIOS. 2. Close all application when flash BIOS.
Crisis disk creation 40 1. UnZIP the CRISDISK file. 2. Download a new BIOS, rename the BIOS to “BIOS.WPH”. 3. Open the CRISDISK file, run the “WINCRIS”. 4. Press “Start”.
5. Press “ 確定 ”. 6. Press “Start” 7. Press “ 確定 ”. 8. Wait the disk format complete.
9. Press “ 確定 ”. 10. Press “ 關閉 ” 11. Wait for the system to create the disk. 12. Press “ 確定 ” when it's completed.
13. Press “ 否 ”. 14. nsert Floppy with the Crisis disk on system.
Crisis disk executing 44 1. Press Esc + Fn + Power all together at once, system will power on (for 1 second) then release all key pads. 2. When system power off, press Fn+ Esc and wait for system to power on again (about 4 seconds) . 3. Crisis disk executing, FDD should be reading for about 15 seconds. 4. System will power off on crisis disk executing completion. 5. Reboot system.
Trouble shooting 1. If Crisis disk is not working, please check the status of bios.wph file. 2. To fix incorrect bios.wph file format, please uncheck "hide extensions for known file types".
3. 46 Rename it to bios.wph.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer TravelMate 6293 for maintenance and troubleshooting.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. Display screw list No. SPEC Quantity 6 Location 1 6052B0118301--M2x4.5(40Dx08T) Display A&B Cover 2 6052B0127601--M2x4.0(40Dx08T) 7 Hinge / Inverter = 6 / 1 3 6052B0120001--M2x2.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCM module disassembly flow chart 50 Chapter 3
Removing the Battery Pack 1. Release the battery. 2. Slide the battery latch then remove the battery.
Removing the HDD/Wirless Card/RAM Module/ODD/Express Dummy Card/Card Reader Dummy Module Removing CTO Cover 1. Loose 6 CTO cover screws. 2. Remove CTO cover. Removing the HDD 3. 52 Remove HDD module.
Removing the Wirless Card 4. Remove Wireless card antenna. 5. Remove Wireless card. Removing RAM Module 6. Release RAM module from RAM socket.
7. Remove RAM module. Removing BTCB Screws 8. Loose and remove BTCB screws X 16. Removing ODD, Express Dummy Card, Dummy Card Reader 9. 54 Remove ODD module.
10. Press express card latch and remove express dummy card. 11. Push dummy card reader and remove the dummy card. Remove Switch Cover 12. Pull Switch cover up.
13. Reverse Switch cover. 14. Disconnect Power/B FFC from the Switch cover. Remove Keyboard 15. Pull Keyboard up.
16. Reverse Keyboard. 17. Disconnect K/B FFC from the MB. Remove 3G SIM Card/B, Hotkey/B 18. Loose 3G SIM card board screws X 2. Disconnect SIM card boardFFC.
19. Loose Hotkey board screws X 2. Disconnect Hotkey board FFC. Remove Wireless Antenna from TPCB 20.
Disconnect 3G wireless antenna cable 21. Disconnect 3G module antenna. Disconnect LCM cable, Touchpad FFC, BT cable 22. Disconnect LCM cable.
23. Disconnect Touchpad FFC. 24. Disconnect BT cable.
Disassemble LCM screws 25. Loose LCM screws X 4. 26. Remove LCM module Disassemble TPCB 27. Loose TPCB screws X 3.
28. Remove TPCB. Disconnect Modem cable, Wireless card cable, Speaker cable 29. Disconnect Modem cable. 30. Disconnect Wireless cable. 31. Disconnect Speaker cable.
Remove Main board 32. Remove M/B from the BTCB.
Disassembly LCM module Remove LCM bezel 3. Remove six LCM bezel mylar. 4. Remove LCM bezel. Remove Inverter board 5. 64 Disconnect Inverter cables.
6. Remove Inverter board. Remove LCM hinge screws 7. Loose LCM hinge screws Left side X 3. 8. Loose LCM hinge screws Right side X 3.
Remove CCD cable 9. Disconnect CCD cable. Remove LCD panel 10. Remove LCD panel from the TPDL.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Error Messages List Error Messages 72 FRU/Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector. “Load Default Settings” in BIOS Setup Utility. Hard disk drive System board Stuck Key see “Keyboard or Auxiliary Input Device Check” on page 68. Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 68. Keyboard Controller Failed see “Keyboard or Auxiliary Input Device Check” on page 68.
Error Messages Chapter 4 FRU/Action in Sequence Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility.
No beep Error Messages List No beep Error Messages 74 FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 69. Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 69.
Phoenix BIOS Beep Codes Code Beeps Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word dur
Code Beeps 45h 46h POST device initialization 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 59h 76 POST Routine Description 2-2-3-1 Test for unexpected interrupts Initialize
Code Beeps 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize vi
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Action in Sequence Power shuts down during operation Power source (battery pack and power adapter). See “Power System Check” on page 69. Battery pack Power adapter Hard drive & battery connection board System board The system doesn’t power-on. Power source (battery pack and power adapter). See “Power System Check” on page 69. Battery pack Power adapter Hard drive & battery connection board System board The system doesn’t power-off.
Power Management-Related Symptoms Symptom / Error Chapter 4 Action in Sequence The system will not enter hibernation See “Save to Disk (S4)” on page 22 Keyboard (if control is from the keyboard) Hard disk drive System board The system doesn't enter hibernation mode and four short beeps every minute. Press Fn+oand see if the computer enters hibernation mode.
Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching System board USB does not work correctly System board Keyboard/Touchpad-Related Symptoms Symptom / Error Action in Sequence Keyboard (one or more keys) does not work.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
84 Chapter 4
Chapter 5 Jumper and Connector Locations Top View TM6293 M/B layout and connector location TOP view Chapter 5 No.
Bottom view Bottom view No. Name Description 1 CN601 USB Port 2 CN603 Battery CNTR 3 CN604 Docking CNTR 4 CN602 FAN Cable CNTR 5 Jack600 6 CN600 7 Jack601 8 CN608 HDD CNTR 9 CN609 Wirless Card CNTR 10 CN610 RTC Cattery Cable CNTR 11 Jack603 MIC Jack 12 Jack602 Earphone Jack DC In Jack VGA Port RJ45 NOTE: There’s no clear CMOS jumper available on this model.
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 6293. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
TravelMate 6293 Exploded Diagram 88 Chapter 6
TravelMate 6293 FRU List Accessory Category Part Name and Description Acer Part No. 3G ANTENNA 25.TQK0N.001 Part Name and Description Acer Part No. ADAPTER 65W 3PINS DELTA SADP-65KB DFA YELLOW 1.7X5.5X11 LF LEVEL4 AP.06501.013 ADAPTER 65W 3PINS LITEON PA-165002AC 1.7X5.5X11 LF LEVEL4 AP.06503.016 ADAPTER 65W 3PINS HIPRO HPOK065B13 1.7X5.5X11 LF LEVEL4 AP.0650A.010 ADAPTER 65W 3PIN DELTA SADP-65KB BFJA LF LEVEL-4 FOR OBL ONLY AP.06501.014 Part Name and Description Acer Part No.
Category 90 Part Name and Description Acer Part No. HOTKEY BOARD 55.TQP0N.002 3G SIMM BOARD 55.TQK0N.001 TOUCHPAD BUTTON BOARD WITH FINGER PRINT 55.TQP0N.003 TOUCHPAD BUTTON BOARD W/O FINGER PRINT 55.TQK0N.002 TOUCHPAD SYNAPTICS TM-00450-001 56.TQP0N.001 MODEM BOARD LITE-ON CONEXANTUNIZION 1.5_3,3V AUS B85247600G FX.22500.021 BLUETOOTH BOARD FOXCONN BCM2045 V2 T60H928.11 BT.21100.005 WIRELESS LAN BOARD 512AN_MMWG SHIRLEY PEAK 5100 MM#895361 KI.SPM01.
Cable Category Chapter 6 Part Name and Description Acer Part No. LED LCD/CAMERA CABLE 50.TQP0N.006 LCD/CAMERA CABLE 50.TQP0N.008 BLUETOOTH BOARD CABLE 50.TQP0N.007 POWER BUTTON BOARD CABLE 50.TQP0N.001 HOTKEY BOARD CABLE 50.TQP0N.002 TOUCHPAD CABLE 50.TQP0N.004 TOUCAPAD BUTTON BOARD CABLE 50.TQP0N.003 3G SIMM BOARD CABLE 50.TQK0N.001 MODEM CABLE WITH RJ11 CONNECTOR 50.TQP0N.005 CORD-ROUND-3POS-1828mm-EPOWER-USA 27.AAMVN.001 CORD-ROUND-3POS-1850mm-EPOWER-EUR 27.AAMVN.
Camra Category Part Name and Description Acer Part No. CAMERA 0.3M SUYIN 57.APQ0N.001 CAMERA 0.3M CHICONY 57.APQ0N.002 CASE COVER BRACKET ASSEMBLY Category 92 Part Name and Description Acer Part No. LCD COVER 12.1" W/ANTENNA (3G) 60.TQK0N.003 LCD COVER 12.1" W/ANTENNA 60.TQP0N.005 UPPER CASE WITH FINGER PRINT HOLE 60.TQP0N.002 UPPER CASE W/O FINGER PRINT HOLE 60.TQK0N.002 LOWER CASE (3G) 60.TQK0N.001 LOWER CASE 60.TQP0N.001 LCD BEZEL 12.1" 60.TQP0N.004 LCD BRACKET LEFT 33.TQP0N.
Category Chapter 6 Part Name and Description Acer Part No. SUPER-MULTI BEZEL 42.TQP0N.006 COMBO BEZEL 42.TQP0N.005 BD COMBO BEZEL 42.TQP0N.007 OPTICAL BRACKET 33.TQP0N.001 HDD HOLDER 42.TLK0N.006 UNITLOAD COVER 42.TQP0N.002 MIDDLE COVER (3G) 42.TQK0N.001 MIDDLE COVER 42.TQP0N.001 HDD CONNECTOR 20.TLK0N.001 HALF MINI-CARD BRACKET 33.TQP0N.
CPU/PROCESSOR Category Part Name and Description Acer Part No. CPU INTEL CORE2DUAL T9600 PGA 2.8G 6M 1066 35W KC.96001.DTP CPU INTEL CORE2DUAL T9400 PGA 2.53G 6M 1066 35W KC.94001.DTP CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 25W KC.95001.DPP CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M KC.86001.DPP CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25W KC.84001.DPP Part Name and Description Acer Part No. ODD SONY COMBO 12.7MM TRAY DL 24X CRX-890S LF W/O BEZEL SATA KO.0240E.
HDD/HARD DISK DRIVER Category Part Name and Description Acer Part No. HDD 120GB SATA 5400RPM SEAGATE ST9120817AS CORSAIR LF F/W:3.AAA KH.12001.032 HDD 120GB 5400RPM SATA TOSHIBA MK1246GSX LEO BS I LF F/W:LB213J KH.12004.007 HDD 120GB 5400RPM SATA II HGST HTS542512K9SA00 BRONCO-B LF F/ W:C31P KH.12007.014 HDD 120GB 5400RPM SATA WD WD1200BEVS-22UST0 ML125 LF F/ W:01.01A01 KH.12008.019 HDD 160GB 5400RPM SATA SEAGATE ST9160827AS CORSAIR LF F/W:3.AAA KH.16001.
KEYBOARD Category 96 Part Name and Description Acer Part No. KEYBOARD 12_13KB-FV3 88KS BLACK US INTERNATIONAL KB.INT00.333 KEYBOARD 12_13KB-FV3 88KS BLACK US INTERNATIONAL HEBREW KB.INT00.334 KEYBOARD 12_13KB-FV3 89KS BLACK UK KB.INT00.335 KEYBOARD 12_13KB-FV3 89KS BLACK TURKISH KB.INT00.336 KEYBOARD 12_13KB-FV3 88KS BLACK THAILAND KB.INT00.337 KEYBOARD 12_13KB-FV3 89KS BLACK SWISS/G KB.INT00.338 KEYBOARD 12_13KB-FV3 89KS BLACK SWEDISH KB.INT00.
Category Part Name and Description Acer Part No. KEYBOARD 12_13KB-FV3 89KS BLACK DANISH KB.INT00.359 KEYBOARD 12_13KB-FV3 89KS BLACK CZECH KB.INT00.360 KEYBOARD 12_13KB-FV3 88KS BLACK TRADITIONAL CHINESE KB.INT00.361 KEYBOARD 12_13KB-FV3 89KS BLACK CANADIAN FRENCH KB.INT00.362 KEYBOARD 12_13KB-FV3 89KS BLACK BRAZILIAN PORTUGUESE KB.INT00.363 KEYBOARD 12_13KB-FV3 89KS BLACK BELGIUM KB.INT00.364 KEYBOARD 12_13KB-FV3 88KS BLACK ARABIC/ENGLISH KB.INT00.
MEMORY Category Part Name and Description Acer Part No. SO-DIMM 1GB DDRIII1066 MICRON MT8JSF12864HY-1G1D1 LF KN.1GB04.003 SO-DIMM 1GB DDRIII1066 ELPIDA EBJ11UE6BAU0-AE-E LF KN.1GB09.009 SO-DIMM 1GB DDRIII1066 SAMSUNG M471B2874DZ1-CF8 LF KN.1GB0B.019 SO-DIMM 2GB DDRIII1066 MICRON MT16JSF25664HY-1G1D1 LF KN.2GB04.004 SO-DIMM 2GB DDRIII1066 ELPIDA EBJ21UE8BAU0-AE-E LF 128*8 0.07um KN.2GB09.002 SO-DIMM 2GB DDRIII1066 SAMSUNG M471B5673DZ1-CF8 LF\ KN.2GB0B.
Category Part Name and Description Acer Part No. PCMCIA DUMMY CARD 42.TQP0N.004 LCD SHIELD (3G) 47.TQK0N.001 INVETRTER INSULATOR 47.TQP0N.007 Part Name and Description Acer Part No. SCREW M2.0 2.0MM CROSS NI 86.TQP0N.001 SCREW M2.5 2.5MM CROSS BNI PATCH 86.TQP0N.002 SCREW M2.0 4.5MM CROSS BNI PATCH 86.TQP0N.003 SCREW M2.0 2.5MM CROSS BNI PATCH 86.TQP0N.004 SCREW M2.0 6.0MM CROSS BNI PATCH 86.TQP0N.005 SCREW M2.0 4.0MM CROSS NI PATCH 86.TQP0N.
100 Chapter 6
