Acer Aspire 5910 SG.book Page I Tuesday, May 29, 2007 11:40 AM Acer Aspire 5910 Notebook Computer Service Guide Service guide files and updates are available on the Acer CSD web site at http://csd.acer.com.
Acer Aspire 5910 SG.book Page II Tuesday, May 29, 2007 11:40 AM Revision History Refer to the table below for the updates made on this version of the Aspire 5910 Notebook Computer Service Guide.
Acer Aspire 5910 SG.book Page III Tuesday, May 29, 2007 11:40 AM Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Acer Aspire 5910 SG.book Page IV Tuesday, May 29, 2007 11:40 AM Conventions The following textual conventions are used in this service guide. IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems.
Acer Aspire 5910 SG.book Page V Tuesday, May 29, 2007 11:40 AM Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page VII Tuesday, May 29, 2007 11:40 AM Table of Contents System Tour 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Aspire Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Open Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Close Front View . . . . . . . . . .
Acer Aspire 5910 SG.book Page VIII Tuesday, May 29, 2007 11:40 AM Table of Contents Removing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Removing the Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acer Aspire 5910 SG.book Page 1 Tuesday, May 29, 2007 11:40 AM Chapter 1 System Tour Features Your Aspire 5910 is part of the Acer Gemstone line of notebook computers. It provides superior computing performance and excellent audio-visual experience in an all new sleek and elegant exterior. NOTE: The features listed in this section is for your reference only. The exact configuration of your Aspire computer depends on the model purchased.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 3 Tuesday, May 29, 2007 11:40 AM T T T Left panel ports t Kensington lock t Ethernet (RJ-45) t DVI-D t VGA (external monitor) t S-video/TV-out t USB 2.0 (2x) t IEEE 1394 t ExpressCard™/54 slot Right panel ports t USB 2.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 5 Tuesday, May 29, 2007 11:40 AM Aspire Tour This section is a virtual tour of your Aspire notebook’s interior and exterior components. Open Front View Number Icon Item Description 1 Internal microphone Create sound recording and conduct voice communication. Supports Acer PureZone audio technology. 2 Acer OrbiCam camera Conduct video communication. (for selected models) 3 LCD panel Displays computer output. 4 Power button Turns the computer on and off.
Acer Aspire 5910 SG.book Page 6 Tuesday, May 29, 2007 11:40 AM Number Icon Item Description 11 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 12 Acer MediaTouch keys For controlling playback in multimedia programs, including in Acer Arcade. 13 Acer Arcade key Press to launch the Acer Arcade program. 14 Acer Empowering key Press to launch the Acer Empowering Technology widgets.
Acer Aspire 5910 SG.book Page 7 Tuesday, May 29, 2007 11:40 AM Left View Number Icon Item Description 1 Kensington lock hatch Accepts a Kensington-compatible computer security lock. 2 Ethernet port (RJ-45) Connects to an Ethernet 10/100/1000-based network (selected models). DVI-D port Connects to a display device with DVI-D input. 4 VGA port Connects to an external display device (e.g., external monitor, LCD projector).
Acer Aspire 5910 SG.book Page 8 Tuesday, May 29, 2007 11:40 AM Rear View Number Icon Item Description 1 AC power indicator Lights up blue when the AC adapter is connected to the DC-in jack (AC power mode). 2 DC-in jack Connects to an AC adapter. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. Base View Number 8 Icon Item Description 1 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use.
Acer Aspire 5910 SG.book Page 9 Tuesday, May 29, 2007 11:40 AM Status Indicators The computer has several status indicators for monitoring various system components and functions. Number 1 2 Icon Indicator Power Battery charge Description Indicates the computer’s power state. It lights up: T Blue when the computer is powered on. T Flashing orange when the computer is in standby or hibernation mode. Indicates the battery charging state. It lights up: T Orange when the computer is charging.
Acer Aspire 5910 SG.book Page 10 Tuesday, May 29, 2007 11:40 AM Easy-launch Keys On the left and right side of the keyboard are special keys for launching commonly-used programs. Number 1 Icon Indicator WLAN key/indicator Description Press to enable/disable the wireless LAN function. This key also indicates the WLAN status. It lights up: T Blue when there is an active WLAN connection T Orange when there is no WLAN connection. 2 Web browser * Press to launch the preferred Internet browser.
Acer Aspire 5910 SG.book Page 11 Tuesday, May 29, 2007 11:40 AM Chapter 2 System Utilities Phoenix TrustedCore Setup Utility Phoenix TrustedCore Setup Utility is a hardware configuration program built into your system's Basic Input/ Output System (BIOS). Since most systems are already properly configured and optimized, there is normally no need to run this utility.
Acer Aspire 5910 SG.book Page 12 Tuesday, May 29, 2007 11:40 AM Accessing the Setup Utility 1. Turn on the computer. If the computer is already turned on, save your data and close all open applications, then restart the computer. 2. During POST, press F2. If you fail to press F2 before POST is completed, you will need to restart the computer. The first page to be displayed will be the Information menu. Use the left ( move between selections on the menu bar.
Acer Aspire 5910 SG.book Page 13 Tuesday, May 29, 2007 11:40 AM Navigating Through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility. The table below lists these legend keys and their respective functions. Key and and F5 or (-) F6, (+), or Space Function To move between selections on the menu bar. To move the cursor to the field you want.
Acer Aspire 5910 SG.book Page 14 Tuesday, May 29, 2007 11:40 AM Setup Utility Menus The PhoenixBIOS Setup Utility has five menus for configuring the various system functions. These include: • Information • Main • Security • Boot • Exit Information The Information menu screen displays a summary of your computer hardware information. These information are necessary for troubleshooting and may be required when asking for technical support.
Acer Aspire 5910 SG.book Page 15 Tuesday, May 29, 2007 11:40 AM Main The Main menu screen allows you to configure the basic system settings and view the memory allocations. Field Description Value System Time Set the system time. HH:MM:SS (hour:minute:second) System Date Set the system date. MM/DD/YYYY (month/day/year) System Memory Displays the size of system memory detected during boot-up. Memory size is fixed at 640 MB.
Acer Aspire 5910 SG.book Page 16 Tuesday, May 29, 2007 11:40 AM Security The Security menu screen displays system passwords options to help safeguard and protect your computer from unauthorized use. Field Description Value Supervisor Password Is Indicates whether a supervisor password is in use (Set) or not (Clear). User Password Is Indicates whether a user password is in use (Set) or not (Clear). HDD Password Is Indicates whether an HDD password is in use (HDD Password Set) or not (Clear).
Acer Aspire 5910 SG.book Page 17 Tuesday, May 29, 2007 11:40 AM Setting a system password Note the following before you define a system password: • The maximum length of password contains eight alphanumeric characters—A - Z, 0 - 9, and ‘;’ (for a French keyboard). • System passwords are case-insensitive. • Password re-try is limited to three times. If user failed to enter the correct password, the system will hang up. To set a system password: 1.
Acer Aspire 5910 SG.book Page 18 Tuesday, May 29, 2007 11:40 AM To change a system password: 1. Press or to highlight an enabled password field, then press Enter. The password box appears. 2. Type the original password, then press Enter. 3. Type a new password, then press Enter. 4. Retype the new password to verify the first entry, then press Enter. You will be prompted to save the new password. 5. Press Enter. 6. Press F10 to save the password and close the Setup Utility.
Acer Aspire 5910 SG.book Page 19 Tuesday, May 29, 2007 11:40 AM 5. Peel off the black tape near the DIMM slot to expose the SW1 dip switch. 6. Locate the SW1 dip switch (G55). 7. Position the SWI dip switch to ON to clear all system passwords. 8. Reinstall the memory modules and the lower case cover. 9. Turn on the computer and press F2 during bootup to access the Setup Utility. 10. Press F9 to load the system defaults. 11. Press F10 to save the changes you made and close the Setup Utility.
Acer Aspire 5910 SG.book Page 20 Tuesday, May 29, 2007 11:40 AM Exit The Exit menu displays the several options on how to quit from the Setup Utility. Select any of the exit options then press Enter. Option 20 Description Exit Saving Changes Saves changes made and closes the Setup Utility. Keyboard shortcut: F10· Exit Discarding Changes Discards changes made and closes the Setup Utility. Load Setup Defaults Loads the factory-default settings for all Setup fields.
Acer Aspire 5910 SG.book Page 21 Tuesday, May 29, 2007 11:40 AM BIOS Flash Utility The BIOS flash memory update is required under the following conditions: T When there are new versions of system programs T When new hardware options are installed T When the BIOS has been corrupted and you need to restore it BIOS Flash Precautions T If you do not have a crisis recovery diskette at hand, create a Crisis Recovery Diskette in Windows XP of Vista before you use the flash utility.
Acer Aspire 5910 SG.book Page 22 Tuesday, May 29, 2007 11:40 AM Launch Manager Launch Manager allows users to configure three of the easy-launch keys—Acer Empowering, Web browser, and Mail. To configure an easy-launch key: 22 1. Select Start | All Programs | Launch Manager. 2. Select which key to configure, then click the Add button opposite it. 3. You can set the key to open a particular file or program, or display a Web site address.
Acer Aspire 5910 SG.book Page 23 Tuesday, May 29, 2007 11:40 AM Chapter 3 System Disassembly This chapter provides step-by-step instructions on how to disassemble the notebook computer for maintenance and troubleshooting purposes.
Acer Aspire 5910 SG.book Page 24 Tuesday, May 29, 2007 11:40 AM System Screw List Listed below are the screw types used in this system, plus their corresponding part numbers. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with their corresponding components to avoid mismatches when putting back the components. Screw Type Color Part Number A M2 x L8 BZN+NYLOK Black 86.00D75.220 B M2 x L4 BZN Black 86.00A02.140 C M2.
Acer Aspire 5910 SG.book Page 25 Tuesday, May 29, 2007 11:40 AM External Modules Disassembly External Modules Disassembly Flowchart Turn off computer and disconnect power cord SD dummy card EXpressCard dummy card Battery pack L-case cover (Ax1, Bx7, Cx1) DIMM WLAN board (Dx2) HDD assembly ODD assembly Fan (Dx1) Hard drive shielding (Ex2) ODD bracket (Cx1) Heat sink (Dx4, Gx5) Hard drive module ODD module (Fx2) Processor VGA board (Fx2) Screw A Type M2 x L8 BZN+NYLOK Part Number 86.
Acer Aspire 5910 SG.book Page 26 Tuesday, May 29, 2007 11:40 AM Removing the SD Dummy Card 1. Push against the card, as if you were pushing it further into the slot, letting the card spring out. 2. Pull the SD dummy card out of its slot. Removing the ExpressCard/54 Dummy Card 1. 26 Push against the card, as if you were pushing it further into the slot, letting the card spring out.
Acer Aspire 5910 SG.book Page 27 Tuesday, May 29, 2007 11:40 AM 2. Pull the ExpressCard/54 dummy card out of its slot. Removing the Battery Pack 1. Turn the unit over with the base facing upward. 2. Slide the battery lock to the unlock position. 3. Slide the battery release latch to pop up the battery from its bay.
Acer Aspire 5910 SG.book Page 28 Tuesday, May 29, 2007 11:40 AM 4. Remove the battery pack from its bay. Removing the Lower Case Cover 1. Remove the screws securing the lower case cover. Step 1 2. 28 Type Quantity Color Torque M2 x L8 BZN+NYLOK 1 Black 1.6 kgf-cm +/-15% M2 x L4 BZN 7 Black 1.6 kgf-cm +/-15% M2.5 x L8 BZN+NYLOK 1 Black 3 kgf-cm +/-15% Pry the lower case cover from the main unit, then remove it.
Acer Aspire 5910 SG.book Page 29 Tuesday, May 29, 2007 11:40 AM Removing the Memory Modules 1. Push out the latches on both sides of the exterior DIMM slot (DM1). 2. Remove the memory module from its slot. 3. Repeat steps 1 and 2 to remove the second memory module. Removing the WLAN Board 1. Peel off the end of the bar code tape securing the WLAN antennas.
Acer Aspire 5910 SG.book Page 30 Tuesday, May 29, 2007 11:40 AM 2. Disconnect the antennas from the WLAN board, then move them away from the board. 3. Remove the screws securing the WLAN board. Step 3 4. 30 Type M2 x L4 BZN+NYLOK Quantity 2 Color Black Torque 1.6 kgf-cm +/-15% Remove the WLAN board from its slot (MINI1).
Acer Aspire 5910 SG.book Page 31 Tuesday, May 29, 2007 11:40 AM Removing and Dismantling the HDD Assembly 1. Partly peel off the mylar tape (1) and use it to pull the HDD assembly from its connector (2. SATA1). 2. Remove the HDD assembly from the main unit. 3. Remove the screws on the HDD module shielding.
Acer Aspire 5910 SG.book Page 32 Tuesday, May 29, 2007 11:40 AM 4. Remove the HDD module from its shielding. Removing and Dismantling the ODD Assembly 1. Remove the screw securing the ODD assembly to the main unit. Step 1 2. 32 Type M2.5 x L8 Quantity 1 Color Black Torque 3 kgf-cm +/-15% Use a plastic flat screwdriver to push the ODD assembly out of the main unit, then slide it out of its bay.
Acer Aspire 5910 SG.book Page 33 Tuesday, May 29, 2007 11:40 AM 3. Detach the ODD bracket by removing the screws that secure it to the ODD module. Step 3 Type M2 x L3 BZN+NYLOK Quantity 2 Color Black Torque 1.6 kgf-cm +/-15% Removing the Cooling Fan 1. Disconnect the fan cable from its system board connector (FAN1). 2. Remove the screw securing the fan. Step 2 Chapter 1 Type M2 x L4 BZN+NYLOK Quantity 1 Color Black Torque 1.
Acer Aspire 5910 SG.book Page 34 Tuesday, May 29, 2007 11:40 AM 3. Remove the fan from the main unit. Removing the Heat Sink 1. Remove the screws securing the heat sink (Discrete model). Step 1 2. 34 Type Quantity Color Torque M2 x L4 BZN+NYLOK 4 Black 1.6 kgf-cm +/-15% M2 x L2.5 BZN+NYLOK 5 Black 1.6 kgf-cm +/-15% Carefully pull the heat sink from its base, then remove it from the system board.
Acer Aspire 5910 SG.book Page 35 Tuesday, May 29, 2007 11:40 AM Removing the Processor 1. Use a flat screwdriver to turn the processor socket lock to the counter-clockwise to the unlock position (note the unlock icon). Torque value: 3 kgf-cm +/-15% 2. Partly peel off the processor bar code tape. 3. Hold the processor by its edges and remove it from its socket (U36).
Acer Aspire 5910 SG.book Page 36 Tuesday, May 29, 2007 11:40 AM Removing the VGA Board 1. Remove the screws securing the VGA board to the system board. Step 1 2. 36 Part Number and Type M2 x L3 BZN+NYLOK Quantity 2 Color Black Torque 1.6 kgf-cm +/-15% Hold the VGA board by its edges and pull it from its slot (MXM1).
Acer Aspire 5910 SG.book Page 37 Tuesday, May 29, 2007 11:40 AM Main Unit Disassembly IMPORTANT: To prevent from scratching or damaging the LCD panel, cover it with a protective film before disassembling the main unit.
Acer Aspire 5910 SG.book Page 38 Tuesday, May 29, 2007 11:40 AM Removing the Keyboard 38 1. Use a flat plastic screwdriver to push the six tabs securing the keyboard to the upper case (U-case). 2. Pry the keyboard off to release it from the upper case, then turn it over the palmrest to gain access to the keyboard cable. 3. Disconnect the keyboard cable from its system board connector (KB1) to completely detach the keyboard from the main unit.
Acer Aspire 5910 SG.book Page 39 Tuesday, May 29, 2007 11:40 AM Removing the Middle Cover 1. Open the LCD panel completely to facilitate the easy removal of the middle cover. 2. Use a plastic flat screwdriver to pry one end of the middle cover. Continue prying on the other side until the cover is released from the U-case. 3. Remove the middle cover from the main unit. Removing the LCD Module 1. Pull out the WLAN antennas from underneath the computer base, and then from under the speaker grill.
Acer Aspire 5910 SG.book Page 40 Tuesday, May 29, 2007 11:40 AM 2. Disconnect the LCD and internal microphone cables from their system board connectors (LCD1, INTMIC1). 3. Close the computer lid and turn the unit over to the base side. 4. Remove the lower case screws securing the LCD module. Step 4 M2.5 x L8 BZN+NYLOK Quantity 2 Color Black 5. Turn the unit right side up and open the notebook lid again. 6. Remove the hinge screws securing the LCD module. Step 6 40 Type Type M2.
Acer Aspire 5910 SG.book Page 41 Tuesday, May 29, 2007 11:40 AM 7. Detach the LCD module from the main unit. Proceed to page 55 for instructions on how to disassemble the LCD module. Removing the Power Board 1. Disconnect the power FPC cable from its power board connector (PWRCN1). 2. Remove the screws securing the power board. Step 2 Chapter 1 Type M2 x L4 BZN+NYLOK Quantity 4 Color Black Torque 1.
Acer Aspire 5910 SG.book Page 42 Tuesday, May 29, 2007 11:40 AM 3. Remove the power board from the upper case. Removing the Upper Case 1. 42 Disconnect the following system cables from their connectors.
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Acer Aspire 5910 SG.book Page 44 Tuesday, May 29, 2007 11:40 AM 2. Turn the unit over to the base side. 3. Remove the lower case screws securing the upper case. Step 4 4. 5. 44 Quantity Color Torque 1 Black 3 kgf-cm +/-15% M2.5 x L8 BZN+NYLOK 10 Black 3 kgf-cm +/-15% Turn the unit over again and remove the top upper case screws. Step 2 Type M2.5 x L4 BZN+NYLOK Type Quantity Color Torque M2.5 x L6 BZN+NYLOK 2 Black 3 kgf-cm +/-15% M2 x L4 BZN+NYLOK 3 Black 1.
Acer Aspire 5910 SG.book Page 45 Tuesday, May 29, 2007 11:40 AM Removing the Power FPC Cable Remove the power FPC cable from the upper case. T Removing the Speaker 1. Remove the screws securing the speaker. Step 1 2. Type Quantity Color Torque M2 x L4 BZN+NYLOK 3 Black 1.6 kgf-cm +/-15% M2 X L2 NI 3 Silver 1.6 kgf-cm +/-15% Remove the speaker from the lower case.
Acer Aspire 5910 SG.book Page 46 Tuesday, May 29, 2007 11:40 AM Removing the E-key Board 1. Disconnect the E-key board cable (E_KEY1). 2. Remove the screws securing the E-key board. Step 2 3. 46 Type M2 x L3 BZN+NYLOK Quantity 3 Color Black Torque 1.6 kgf-cm +/-15% Remove the E-key board from the upper case.
Acer Aspire 5910 SG.book Page 47 Tuesday, May 29, 2007 11:40 AM Removing the Launch Board 1. Remove the screws securing the launch board. Step 1 2. Type M2 x L4 BZN+NYLOK Quantity 2 Color Black Torque 1.6 kgf-cm +/-15% Remove the launch board from the upper case. Removing the Touchpad Board 1. Remove the screws securing the touchpad board bracket. Step 1 Chapter 1 Type M2 x L4 BZN+NYLOK Quantity 3 Color Black Torque 1.
Acer Aspire 5910 SG.book Page 48 Tuesday, May 29, 2007 11:40 AM 48 2. Detach the touchpad FPC cable from the upper case adhesive tape. 3. Remove the touchpad board bracket from the upper case. 4. Disconnect the touchpad FPC cable.
Acer Aspire 5910 SG.book Page 49 Tuesday, May 29, 2007 11:40 AM 5. Carefully pry loose the touchpad board from the upper case to detach it. CAUTION: The touchpad board is glued to the upper case. Remove the touchpad board only if it is defective. Removing the Modem Board 1. Disconnect the Bluetooth cable from its system board connector (BLUE1). 2. Peel off the tape protecting the Bluetooth and modem cables.
Acer Aspire 5910 SG.book Page 50 Tuesday, May 29, 2007 11:40 AM 3. Remove the screws securing the modem board. Step 3 4. Type M2 x L3 BZN+NYLOK Quantity 2 Color Black Torque 1.6 kgf-cm +/-15% Remove the modem board from its card reader board connector (MDC1), then disconnect the modem cable from the board. Removing the Bluetooth Board T 50 Remove the Bluetooth board from the lower case.
Acer Aspire 5910 SG.book Page 51 Tuesday, May 29, 2007 11:40 AM Removing the Subwoofer 1. Disconnect the subwoofer cable from its system board connector (SPKR2). 2. Remove the subwoofer from the lower case. Removing the USB Board 1. Disconnect the USB FPC cable from its system board connector (USBCN1).
Acer Aspire 5910 SG.book Page 52 Tuesday, May 29, 2007 11:40 AM 2. Disconnect the USB FPC cable from the its USB board connector. 3. Remove the screw securing the USB board. Step 3 4. 52 Type M2 x L4 BZN+NYLOK Quantity 1 Color Black Torque 1.6 kgf-cm +/-15% Remove the USB board from the lower case.
Acer Aspire 5910 SG.book Page 53 Tuesday, May 29, 2007 11:40 AM Removing the System Board 1. Disconnect the DC-in cable from its system board connector (DC1). 2. Remove the screws securing the system board and the card reader board to the lower case. Step 2 3. Type M2 x L4 BZN+NYLOK Quantity 2 Color Black Torque 1.6 kgf-cm +/-15% Carefully remove the system board from the lower case.
Acer Aspire 5910 SG.book Page 54 Tuesday, May 29, 2007 11:40 AM Removing the Card Reader Board 1. Remove the screw securing the card reader board to the system board. Step 1 2. Type M2 x L3 BZN+NYLOK Quantity 1 Color Black Torque 1.6 kgf-cm +/-15% Turn the system board over, and detach the card reader board from its connector (CARDREADER1). Removing the DC-in Jack T 54 Remove the DC-in jack from the lower case.
Acer Aspire 5910 SG.book Page 55 Tuesday, May 29, 2007 11:40 AM LCD Module Disassembly LCD Module Disassembly Flowchart LCD module LCD bezel (Jx6) LCD panel (Lx4, Dx2) LCD chassis LCD panel brackets (Fx6) Inverter board LCD-CCD cable LCD module hinge (Lx2) CCD board Internal microphone WLAN antennas (Mx1) Screw Type Part Number D M2 x L4 BZN+NYLOK 86.00E13.524 F M2 x L3 BZN+NYLOK 86.00E25.723 J M2.5 x L6 BZN+NYLOK 86.00E33.736 L M2.5 x L5 BZN+NYLOK 86.00F19.735 M M2.
Acer Aspire 5910 SG.book Page 56 Tuesday, May 29, 2007 11:40 AM Removing the LCD Bezel 1. Remove the rubber pads securing the LCD bezel screws. 2. Remove the screws securing the LCD bezel. Step 2 3. 56 Type M2.5 x L6 BZN+NYLOK Quantity 6 Color Black Torque 3 kgf-cm +/-15% Carefully pry the LCD bezel open and remove it from the LCD module.
Acer Aspire 5910 SG.book Page 57 Tuesday, May 29, 2007 11:40 AM Removing the LCD Panel 1. Remove the screws securing the LCD panel. Step 1 Type Quantity Color Torque M2.5 x L5 BZN+NYLOK 4 Black 3 kgf-cm +/-15% M2 x L4 BZN+NYLOK 2 Black 1.6 kgf-cm +/-15% 2. Disconnect the CCD board cable. 3. Remove the LCD panel from its chassis, then turn it over to gain access to the inverter board cables.
Acer Aspire 5910 SG.book Page 58 Tuesday, May 29, 2007 11:40 AM Removing the Inverter Board T Disconnect the 2P and inverter cables from the inverter board. Removing the LCD-CCD Cable 58 1. Peel off the acetic tapes securing the LCD-CCD cable to the LCD panel. 2. Disconnect the LCD connector end of the LCD-CCD cable from the LCD panel PCB.
Acer Aspire 5910 SG.book Page 59 Tuesday, May 29, 2007 11:40 AM Removing the LCD Panel Brackets Remove the screws securing the LCD panel brackets. T Step * Part Number and Type M2 x L3 BZN+NYLOK Quantity 6 Color Black Torque 1.6 kgf-cm +/-15% Removing the LCD Module Hinges 1. Remove the screws securing the LCD module hinges. Step 1 2. Type M2.5 x L5 BZN+NYLOK Quantity 2 Color Black Torque 3 kgf-cm +/-15% Remove the LCD module hinges from the LCD chassis.
Acer Aspire 5910 SG.book Page 60 Tuesday, May 29, 2007 11:40 AM Removing the CCD Board T Remove the CCD board from the LCD chassis. Removing the Microphones 60 1. Peel off the aluminum foil tabs and acetic tapes securing the microphone cables. 2. Carefully remove the internal microphones from the LCD chassis.
Acer Aspire 5910 SG.book Page 61 Tuesday, May 29, 2007 11:40 AM Removing the WLAN Antennas 1. Peel off the aluminum foil tabs securing the WLAN antennas. 2. Remove the screw securing the left antenna bracket. Step 2 3. Type M2.5 x L3 BZN+NYLOK Quantity 1 Color Black Torque 3 kgf-cm +/-15% Carefully detach the WLAN antenna from the LCD chassis.
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Acer Aspire 5910 SG.book Page 63 Tuesday, May 29, 2007 11:40 AM Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. If the problem can’t be resolved using the procedures described here, information for getting online technical assistance is also provided. Hardware Diagnostic Procedure IMPORTANT: The diagnostic tests described in this chapter are only intended to test Acer products.
Acer Aspire 5910 SG.book Page 64 Tuesday, May 29, 2007 11:40 AM System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. IMPORTANT: Make sure that the diskette does not have more than one label attached to it. Multiple labels can damage to the drive. 1. Boot from the diagnostics diskette and start the diagnostics program. 2. Check if the FDD Test is successful (pass). 3.
Acer Aspire 5910 SG.book Page 65 Tuesday, May 29, 2007 11:40 AM Memory Check Memory errors might stop system operations, display error messages, or cause the system to hang up. Make sure that the DIMM is properly installed in its slot. A loose connection can cause an error. If the DIMM connection is correct, run the Doagmpstotics Test. 1. Boot from the diagnostics diskette and start the Doagmpstotics program. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4.
Acer Aspire 5910 SG.book Page 66 Tuesday, May 29, 2007 11:40 AM Check the Battery Pack Check the battery pack via the OS control and by checking the actual battery pack. Using the OS control: 1. Open the Power Management setting in the Windows Control Panel screen. 2. On the Power Meter tab, confirm that the Current Power Source and Total Battery Power Remaining parameters are correct. 3. Repeat steps 1 and 2 using both the battery pack and the AC adapter as the power source.
Acer Aspire 5910 SG.book Page 67 Tuesday, May 29, 2007 11:40 AM POST Error Indicators When POST detects a system failure, it either displays a POST error message, or emits a series of beep codes. POST Error Message Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background). It shows the details of the error.
Acer Aspire 5910 SG.book Page 68 Tuesday, May 29, 2007 11:40 AM Error Message List Error Message 68 FRU/Action in Sequence Failure Fixed Disk Reconnect the hard disk drive to its connector. Run the Setup Utility, then press F9 to load the system defaults. Hard disk drive System board Stuck Key Refer to the “Keyboard or Auxiliary Input Device Check” section on page 64. Keyboard Error Refer to the “Keyboard or Auxiliary Input Device Check” section on page 64.
Acer Aspire 5910 SG.book Page 69 Tuesday, May 29, 2007 11:40 AM Error Message FRU/Action in Sequence DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail-Safe Timer NMI Failed DIMM System board Device Address Conflict Run the Setup Utility, then press F9 to load the system defaults. RTC battery System board Allocation Error for device Run the Setup Utility, then press F9 to load the system defaults.
Acer Aspire 5910 SG.book Page 70 Tuesday, May 29, 2007 11:40 AM Error Message FRU/Action in Sequence No beep, power indicator turns on, the LCD screen is blank, but you can view POST when connected to an external CRT. Reconnect the LCD-CCD cable. LCD-CCD cable Inverter board LCD panel System board No beep, power indicator turns on and a blinking cursor appears on screen during POST. Ensure every internal cables are properly and securely connected.
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Acer Aspire 5910 SG.book Page 75 Tuesday, May 29, 2007 11:40 AM Index of Symptom-to-FRU Error Message NOTE: If the symptom or error for your problem condition is not listed in this section, refer to the “Undetermined Problems” section on page 79. LCD-related Symptoms Symptom/Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Run the Setup Utility, then press F9 to load the system defaults. Reconnect the LCD-CCD cable.
Acer Aspire 5910 SG.book Page 76 Tuesday, May 29, 2007 11:40 AM Memory-related Symptom Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Run the Setup Utility, then press F9 to load the system defaults. DIMM System board Audio-related Symptoms Symptom / Error Action in Sequence In Windows multimedia programs, no sound comes from the computer. Audio driver Speaker System board Internal speakers emit noise or emit no sound.
Acer Aspire 5910 SG.book Page 77 Tuesday, May 29, 2007 11:40 AM I/O-related Symptoms Symptom / Error Action in Sequence System configuration values does not match the installed devices. Run the Setup Utility, then press F9 to load the system defaults. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. Press Fn+F5, LCD/CRT/both display switching System board USB does not work correctly System board Print problems Run printer self-test.
Acer Aspire 5910 SG.book Page 78 Tuesday, May 29, 2007 11:40 AM Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 78 1. Run the advanced diagnostic test for the system board in loop mode at least ten times. 2.
Acer Aspire 5910 SG.book Page 79 Tuesday, May 29, 2007 11:40 AM Undetermined Problems Undetermined problems are those for which diagnostic tests cannot identify the cause. This may be a failure to detemine which adapter or device failed, which installed device is malfunctioning, a short circuit is suspected, or when the system is inoperative. IMPORTANT: Verify that all attached devices are supported by the computer, and that power supply to the computer is good.
Acer Aspire 5910 SG.book Page 80 Tuesday, May 29, 2007 11:40 AM Online Support Information This section describes online technical support services available to help you repair your Aspire notebook. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at http://global.acer.com/ support/index. However some information sources will require a user ID and password.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 82 Tuesday, May 29, 2007 11:40 AM System Board Layout This section shows the top and bottom layout of the Aspire 5910 system board.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 84 Tuesday, May 29, 2007 11:40 AM System Switch If you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the computer. The same thing applies if you forget an HDD password. Your Aspire notebook has a hardware dip switch (SW1) for clearing lost system passwords. Go to page 18 for instructions on how to use this dip switch.
Acer Aspire 5910 SG.book Page 85 Tuesday, May 29, 2007 11:40 AM Appendix A Aspire 5910 Series Model Configurations This chapter provides features summary for each of the four Acer 5910 Series computer model configurations. Model A System Internal Part Number: 91.4V301.001G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Description Part Number Provider Processor IC Intel Core 2 Duo T5500, 1.66 GHz PGA B KC.55001.
Acer Aspire 5910 SG.book Page 86 Tuesday, May 29, 2007 11:40 AM Model B System Internal Part Number: 91.4V301.002G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Part Number Provider IC Intel Core 2 Duo T7200 2.0 Ghz PGA B2 KC.72001.DTP Intel North bridge PM945 QG82945PM A3 (MM#876959) KI.94501.006 Intel South bridge ICH7M NH82801GBM ICH7M B0 KI.80101.017 Intel LCD module LCD 15.4" WXGA AU B154EW02 V7 G HW Code: 0A LK.15405.
Acer Aspire 5910 SG.book Page 87 Tuesday, May 29, 2007 11:40 AM Model C System Internal Part Number: 91.4V301.003G DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Description Part Number Provider Processor IC Intel Core 2 Duo T7200 2.0 Ghz PGA B2 KC.72001.DTP Intel North bridge PM945 QG82945PM A3 (MM#876959) KI.94501.006 Intel South bridge ICH7M NH82801GBM ICH7M B0 KI.80101.017 Intel LCD module LCD 15.4" WXGA LTN154AT01-001 G LK.15406.
Acer Aspire 5910 SG.book Page 88 Tuesday, May 29, 2007 11:40 AM Model D System Internal Part Number: S2.AGV0X.001 DC Level Part Number: DC.4V301.001 System Board Internal Part Number: 55.4V301.001G Component Part Number Provider IC Intel Core 2 Duo T7400 2.16 Ghz 4 MB L2 cache 667 FSB KC.74001.DTP Intel North bridge PM945 QG82945PM A3 (MM#876959) KI.94501.006 Intel South bridge ICH7M NH82801GBM ICH7M B0 KI.80101.017 Intel LCD module LCD 15.4" WXGA LTN154AT01-001 G LK.15406.
Acer Aspire 5910 SG.book Page 89 Tuesday, May 29, 2007 11:40 AM Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested for both the Home Basic and Home Premium editions of Microsoft’s latest operating system Windows Vista. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Acer Aspire 5910 SG.book Page 90 Tuesday, May 29, 2007 11:40 AM Hardware Compatibility Tests Item USB hub Specification ATEN UH-204 4 -port USB hub IOGEAR 4-port USB hub Corega WLAN USB Stick-11 (CG-WLUSBST11) USB card reader PQI 6-in-1 Flash Card Reader/Writer USB Zip drive Iomega USB Zip 250 MB USB hard drive Fujitsu DynaMO-1300 1.3G Transcend 80G HDD (with IEEE1394) Galileo Mass Storage 2.5 Travel Kit (with IEEE 1394) Transcend 2.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 92 Tuesday, May 29, 2007 11:40 AM Games and Software Compatibility Tests Item Games Specification Blizzard q Blizzard WarCraft III (CD-04-062) q Blizzard WarCraft III - Frozen Throne Expansion Pack (CD-04-157) Atari q Neverwinter Nights + Patch v1.
Acer Aspire 5910 SG.book Page 93 Tuesday, May 29, 2007 11:40 AM Appendix C Technical Specifications This section provides technical specifications for the system hardware components. Processor Intel Core 2 Duo Processor Number Item T7600 T7400 T7200 T5600 T5500 CPU speed 2.33 GHz 2.16 GHz 2 GHz 1.83 GHz 1.66 GHz Bus speed 667 MHz 667 MHz 667 MHz 667 MHz 667 MHz Bus/core ratio 14 13 12 11 10 L2 cache size 4 MB 4 MB 4 MB 2 MB 2 MB 2.16 GHz 2 GHz 1.83 GHz 1.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 95 Tuesday, May 29, 2007 11:40 AM Video Interface Item Specification Graphics controller ATI Mobility Radeon X2300 HD Package Micro-FCBGA 465-pin Video memory 256 MB Memory bus width 128-bit Memory type Graphics Double Data Rate 3 (GDDR3) Compatibility T Microsoft DirectX 9.0c T PowerPlay 6.
Acer Aspire 5910 SG.book Page 96 Tuesday, May 29, 2007 11:40 AM LAN Controller Item Specification LAN controller Broadcom NetLink BCM5787 Gigabit Ethernet Controller with PCI Express Data link protocols T Ethernet T Fast Ethernet T Gigabit Ethernet Remote management protocol DMI 2.0 Interface type PCI Express x1 LAN connector type RJ-45 LAN connector location Left side Features T Wake on LAN (WOL) T ACPI 2.
Acer Aspire 5910 SG.book Page 97 Tuesday, May 29, 2007 11:40 AM Modem Item Specification Data modem data baud rate (bps) 56K Supports modem protocol V.90/V.92 WWDAA Modem connector type RJ-11 Modem connector location Right side Bluetooth Interface Item Specification Chipset Foxconn Broadcom 2045 Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 1.
Acer Aspire 5910 SG.book Page 98 Tuesday, May 29, 2007 11:40 AM Hard Disk Drive Capacity Specification Provider 80 GB 120 GB 160 Seagate Toshiba Seagate ST980811AS MK1237GSX ST9160821AS Model Part number 98 Formatted capacity 120 GB Number of disks 2 Number of data heads 4 Interface ATA7/Serial ATA 1.0a Seek time (average) 12ms Rotational speed 5,400 (±0.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 100 Tuesday, May 29, 2007 11:40 AM LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) System BIOS Item BIOS vendor Phoenix BIOS version v0.
Acer Aspire 5910 SG.book Page 101 Tuesday, May 29, 2007 11:40 AM Power Management Item Specification Power management standard ACPI 1.0b/2.0/3.0 System power management states T Mechanical Off (G3) – All system devices are turned off completely. T Soft Off (G2/S5) – OS initiated shutdown. All devices in the system are turned off completely. T Working (G0/S0) – Individual devices such as the processor and hard disk may be power managed in this state.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.
Acer Aspire 5910 SG.book Page 107 Tuesday, May 29, 2007 11:40 AM W U undetermined problems 79 upper case removing 42 USB 2.
