Personal Computer User Manual
Table Of Contents
- System Specifications
- System Utilities
- Machine Disassembly and Replacement
- Disassembly Requirements
- General Information
- External Module Disassembly Process
- Main Unit Disassembly Process
- Main Unit Disassembly Flowchart
- Removing the Switch Cover
- Removing the Keyboard
- Removing the Antenna
- Removing the LCD Module
- Removing the Upper Cover
- Removing the Touch Pad Bracket
- Removing the Finger Print Reader
- Removing the Launch Board
- Removing the Speaker Module
- Removing the Switch Board
- Removing the Touch Pad Board
- Removing the I/O Board
- Removing the Bluetooth module
- Removing the Modem Module
- Removing the Main Board
- Removing the Thermal Module
- Removing the CPU
- Removing the CPU Fan
- Removing the HDMI Module
- LCD Module Disassembly Process
- LCD Module Reassembly Procedure
- Main Module Reassembly Procedure
- Replacing the CPU
- Replacing the Thermal Module
- Replacing the CPU Fan Module
- Replacing the HDMI Module
- Replacing the Mainboard
- Replacing the I/O Board
- Replacing the Bluetooth Board
- Replacing the Modem Module
- Replacing the Finger Print Reader
- Replacing the Touch Pad Bracket
- Replacing the Launch Board
- Replacing the Switch Board
- Replacing the Antenna Cables
- Replacing the Speaker Module
- Replacing the Keyboard
- Replacing the Switch Cover
- Replacing the WLAN Module
- Replacing the Hard Disk Drive Module
- Replacing the DIMM Modules
- Replacing the ODD Module
- Replacing the Lower Covers
- Replacing the Express and SD Card Trays
- Troubleshooting
- Common Problems
- Power On Issue
- No Display Issue
- Random Loss of BIOS Settings
- LCD Failure
- Built-In Keyboard Failure
- Touchpad Failure
- Internal Speaker Failure
- Internal Microphone Failure
- HDD Not Operating Correctly
- ODD Failure
- Modem Function Failure
- Wireless Function Failure
- EasyTouch Button Failure
- Thermal Unit Failure
- External Mouse Failure
- Other Failures
- Intermittent Problems
- Undetermined Problems
- POST Codes Tables
- Common Problems
- Jumper and Connector Locations
- FRU (Field Replaceable Unit) List
- Model Definition and Configuration
- Test Compatible Components
- Online Support Information
- Index
Appendix C 185
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
• Service guides for all models
• User's manuals
• Training materials
• Bios updates
• Software utilities
• Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
• Detailed information on Acer's International Traveler's Warranty (ITW)
• Returned material authorization procedures
• An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C