User guide
Table Of Contents
- System Specifications
- System Utilities
- Machine Disassembly and Replacement
- Disassembly Requirements
- General Information
- External Module Disassembly Process
- Main Unit Disassembly Process
- Main Unit Disassembly Flowchart
- Removing the Switch Cover
- Removing the Keyboard
- Removing the Power Board
- Removing the Launch Board
- Removing the Antenna
- Removing the LCD Module
- Removing the Upper Cover
- Removing the Finger Print Reader
- Removing the Touch Pad Bracket
- Removing the Left Speaker Module
- Removing the Right Speaker Module
- Removing the Bluetooth Module
- Removing the Modem Module
- Removing the Mainboard
- Removing the USB Board
- Removing the RJ-11 Port
- Removing the Thermal Module
- Removing the CPU
- Removing the VGA Module
- LCD Module Disassembly Process
- LCD Module Reassembly Procedure
- Main Module Reassembly Procedure
- Replacing the VGA Module
- Replacing the CPU
- Replacing the Thermal Module
- Replacing the RJ-11 Port
- Replacing the Mainboard
- Replacing the Modem Module
- Replacing the Bluetooth Board
- Replacing the Right Speaker Module
- Replacing the Launch Board
- Replacing the Finger Print Reader
- Replacing the Touch Pad Bracket
- Replacing the Left Speaker Module
- Replacing the Upper Cover
- Replacing the LCD Module
- Replacing the Antenna Cables
- Replacing the Keyboard
- Replacing the Switch Cover
- Replacing the WLAN Module
- Replacing the Hard Disk Drive Module
- Replacing the DIMM Modules
- Replacing the ODD Module
- Replacing the Lower Covers
- Replacing the NewCard and SD Card Trays
- Troubleshooting
- Common Problems
- Power On Issue
- No Display Issue
- Random Loss of BIOS Settings
- LCD Failure
- Built-In Keyboard Failure
- Touchpad Failure
- Internal Speaker Failure
- Internal Microphone Failure
- HDD Not Operating Correctly
- ODD Failure
- USB Failure (Rightside)
- Modem Function Failure
- Wireless/WiMAX Function Failure
- Bluetooth Function Failure
- Robson Module Failure
- EasyTouch Button Failure
- Fingerprint Reader Failure
- Thermal Unit Failure
- HDMI Switch Failure
- External Mouse Failure
- Other Failures
- Intermittent Problems
- Undetermined Problems
- POST Codes Tables
- Common Problems
- Jumper and Connector Locations
- FRU (Field Replaceable Unit) List
- Model Definition and Configuration
- Test Compatible Components
- Online Support Information
- Index
V
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.