User's Manual
Table Of Contents
- System Specifications
- System Utilities
- Machine Disassembly and Replacement
- Disassembly Requirements
- General Information
- External Module Disassembly Process
- Main Unit Disassembly Process
- Main Unit Disassembly Flowchart
- Removing the Hinge Covers
- Removing the Switch Cover
- Removing the Keyboard
- Removing the Speaker Module
- Removing the LCD Module
- Removing the Upper Cover
- Removing the Finger Print Reader
- Removing the TouchPad Bracket
- Removing the RTC Battery
- Removing the Bluetooth Module
- Removing the USB Board
- Removing the Modem Module
- Removing the Mainboard
- Removing the RJ-11 Port
- Removing the Thermal Module
- Removing the CPU
- LCD Module Disassembly Process
- LCD Module Reassembly Procedure
- Main Module Reassembly Procedure
- Replacing the CPU
- Replacing the Thermal Module
- Replacing the RJ-11 Port
- Replacing the Mainboard
- Removing the RTC Battery
- Replacing the USB Board
- Replacing the Bluetooth Board
- Replacing the Modem Module
- Replacing the TouchPad Bracket
- Replacing the Finger Print Reader
- Replacing the Upper Cover
- Replacing the LCD Module
- Replacing the Speaker Module
- Replacing the Keyboard
- Replacing the Switch Cover
- Replacing the Hinge Covers
- External Module Reassembly Process
- Troubleshooting
- Common Problems
- Power On Issue
- No Display Issue
- Random Loss of BIOS Settings
- LCD Failure
- Built-In Keyboard Failure
- Touchpad Failure
- Internal Speaker Failure
- Internal Microphone Failure
- HDD Not Operating Correctly
- ODD Failure
- USB Failure (Rightside)
- Modem Function Failure
- Wireless Function Failure
- Bluetooth Function Failure
- EasyTouch Button Failure
- Media Board Failure
- Fingerprint Reader Failure
- Thermal Unit Failure
- External Mouse Failure
- Other Failures
- Intermittent Problems
- Undetermined Problems
- POST Codes Tables
- Common Problems
- Jumper and Connector Locations
- FRU (Field Replaceable Unit) List
- Model Definition and Configuration
- Test Compatible Components
- Online Support Information
- Index

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Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.